Novotel London Brentford 4 stars

Customer review rating (ALL Rating) 4.3/5 1,894 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Indoor heated pool, sauna and fitness centre

  • 7 meeting rooms with top-quality facilities to cater for up to 64 guests.

  • Easy access to central London by rail/tube & 15 minutes from Brentford Gtech Community Stadium

  • 4 EV charging stations

Our accommodation(s)

Hotel location

Novotel London Brentford

Great West Road
TW80GP BRENTFORD
United Kingdom

GPS:51.491003, -0.302124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR & RESTAURANT

Our menu is inspired by flavours from around the world, with a choice of hand-picked regional dishes.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 60 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,894 reviews

TripAdvisor Rating  4.5/5  1,432 reviews

Certificate of excellence 2023

Great family stay

TripAdvisor rating 5.0/5

Sagodo Families - TripAdvisor review

We stayed here for two nights in March. We requested a specific type of room which was not ready when we checked in. To be fair, we were offered a different room, but we said we would rather wait. Sam at reception was really friendly and kept us updated about when our room would be ready. We really appreciated our room request being accommodated, which made a big difference to our stay. Our room was spacious and in really good condition for the age of the hotel. Tea and coffee were provided and there was also a mini fridge. Lots of storage space for clothes, including a proper wardrobe. Even if the hotel is situated next to the A4/M4 we didn’t hear the roads at all. Our child enjoyed using the swimming pool (you need to book a slot on the day at reception, but we had no problems getting a slot. Towels are provided and there are handy lockers which are free to use. We would definitely stay here again and would recommend for families.

Dear Sagodo, Thank you for your Great Family Stay review, following your two nights stay with us earlier this month. It was a pleasure to learn of the big difference it made to your stay when our receptionist Sam was able to provide you with the specific room you requested. This puts a smile on my face as it did Sam when I shared with him. To meet and exceed our guests' expectations is why a lot of us hoteliers entered the hospitality industry in the first place. After reading that your child enjoyed using the swimming pool, I fully get why you would definitely stay with us again and recommend the hotel. Thank you once again for your positive review and I am looking forward to welcoming you back to the hotel in the near future. Kind regards, Terence

Practical

Customer review rating 4.0/5

Alexandra Business - Confirmed reviews ALL

I stay there frequently for work and it suits my needs.

Dear Alexandra V., We very much appreciate your comments regarding your stay at the Novotel London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Desmond DeSa I Sales & Conferences Manager I Novotel London Brentford I Great West Road I Brentford | TW8 0GP. +4…808 | de… I www.accorhotels.com

London

Customer review rating 4.0/5

Gavin O. Families - Confirmed reviews ALL

A pleasure to stay at Novotel brentford, staff as always great. Perhaps only issue was room was at 19.5 degrees, couldn't make warmer to 21 degrees

Dear Gavin O., We very much appreciate your comments regarding your stay at the Novotel London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Desmond DeSa I Sales & Conferences Manager I Novotel London Brentford I Great West Road I Brentford | TW8 0GP. +4…808 | de… I www.accorhotels.com

Good stay

Customer review rating 4.5/5

Tamer Business - Confirmed reviews ALL

Service is good. Breakfast can be improved - with more variety. Gym is okay and open 24/7

Dear Tamer E., We very much appreciate your comments regarding your stay at the Novotel London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Desmond DeSa I Sales & Conferences Manager I Novotel London Brentford I Great West Road I Brentford | TW8 0GP. +4…808 | de… I www.accorhotels.com

Great Location, nice stay

Customer review rating 4.5/5

Neil T. Business - Confirmed reviews ALL

Excellent from start to finish. Staff were brilliant, super clean - No complaints at all.

Dear T. T., We very much appreciate your comments regarding your stay at the Novotel London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Desmond DeSa I Sales & Conferences Manager I Novotel London Brentford I Great West Road I Brentford | TW8 0GP. +4…808 | de… I www.accorhotels.com

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Other web-users rate our hotel

  • 587 reviews 7.7/10 Location
  • 1,239 reviews 7.3/10 Room
  • 1,255 reviews 7.6/10 Service
  • 23 reviews 5.7/10 WiFi
  • 588 reviews 8/10 Cleanliness
  • 524 reviews 7.5/10 Breakfast
  • 353 reviews 8.3/10 Pool

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