ibis London Shepherds Bush - Hammersmith 3 stars

Customer review rating (ALL Rating) 4.4/5 1,793 reviews

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Description

Hotel extras

  • Cashless Hotel. Card payments only

  • Westfield Discount Voucher up to 25%

  • Local Car park (access on Charecroft way satnav:W14 0DQ) £11/24h. Height restriction 198cm

  • Central line Underground 24/7 on weekends (Friday & Saturday)

  • Pet friendly accommodation

Our accommodation(s)

Hotel location

ibis London Shepherds Bush - Hammersmith

3-5 Rockley road
W14 0DJ LONDON
United Kingdom

GPS:51.50344, -0.220422

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,793 reviews

TripAdvisor Rating  4.5/5  2,502 reviews

Certificate of excellence 2024

Well located, lovely staff

Customer review rating 5.0/5

Somer Couples - Confirmed reviews ALL

I chose to stay at the Shepherd's Bush Ibis after staying here for an event at Shepherd's Bush O2 a few years ago and loving the experience. This time I had an event at the Eventim Apollo, a 20 minute walk from the hotel, so it was top of the list to stay at for at least the first night. I ended up staying here the whole of the trip (3 nights) due to how easy it was to access the centre of London and due to the surrounding places to visit, such as Westfield and Holland Park. The staff are as lovely as ever and the rooms are a nice size for a decent price. The rooms seem to block out noise very nicely, because although the roads outside stay busy, it is easy to get a good night's sleep. There is air con in the rooms which is easy to use, plus a good sized shower with nice shampoo and shower gel available to use. Extra pillows stored in the room were welcomed and used as single pillows can be a bit too flat, but it depends on how you sleep. It is great that you don't have to request these, or a hairdryer, as all are easy to spot on the room's shelves. The use of a door hangar to tell staff that room cleaning isn't required is a nice touch. It is a better system than what hotels often have, which is to just leave towels on the floor if they need to be cleaned or to use the general 'do not disturb' hangar, if there is one. Ibis also offers bonus points for members per night that use this option, which is a bonus. On this stay I chose not to have breakfast with Ibis, but I have in the past and it is always very nice. The only reason I did not this time was because I had other plans. But the staff at check in always check the details of the booking with you and will offer breakfast if it hasn't been requested previously. Overall, it was another fantastic stay at an Ibis hotel and I will continue to use an Ibis wherever I can (especially at Shepherd's Bush, which has been my favourite so far!)

Well located. Room alright, but we woul'nt recommend the restaurant !

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

3 nights only - Convenient since near railway and underground stations.

We had a great time!

Customer review rating 4.5/5

Ingrid Couples - Confirmed reviews ALL

The staff was very kind and helpful.

Dear INGRID D., We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aga Assistant General Manager

Would recommend it

TripAdvisor rating 4.0/5

Ioanna_JLK TripAdvisor review

Nice hotel to stay in a fair price. Location is excellent (5min from tube/train/bus station). Breakfast was nice and the staff was there to help if needed. Near to Westfield Mall where you can find literally anything you wish for..........

I’m only go for sleeping and

Customer review rating 3.5/5

Evan G. Friends - Confirmed reviews ALL

Found early Check in and meet friends in central London and come back at 2am to bed and up and go at 12 check out room Cuppa of tea fab and hot shower great.

Dear EVAN G., We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aga Assistant General Manager

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Other web-users rate our hotel

  • 1,165 reviews 9.7/10 Location
  • 1,295 reviews 6.8/10 Room
  • 1,106 reviews 9.1/10 Service
  • 39 reviews 7.1/10 WiFi
  • 643 reviews 8.2/10 Cleanliness
  • 547 reviews 6.7/10 Breakfast
  • 6 reviews 10/10 Sustainability

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