Ibis Marseille Centre Prefecture 3 stars

Customer review rating (ALL Rating) 3.7/5 344 reviews

Ibis Marseille Centre Prefecture - Image 1
Ibis Marseille Centre Prefecture - Image 2
Ibis Marseille Centre Prefecture - Image 3
Ibis Marseille Centre Prefecture - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Private patio for a quiet moment

  • Private basement parking with car lift

  • Near the Vélodrome stadium

  • Located near the Convention Center

Our accommodation(s)

Hotel location

Ibis Marseille Centre Prefecture

13 Rue Lafon
13006 MARSEILLE
France

GPS:43.291553, 5.381971

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  344 reviews

TripAdvisor Rating  3.5/5  719 reviews

Poor condition

Customer review rating 1.5/5

Sean Couples - Confirmed reviews ALL

Hotel was poorly maintained. Door handle cover was missing Carpet was stained Room doors all scratches Paint missing of lift Door Lift squeaked and groaned

Dear Sean, Thank you for taking the time to tell us about your experience at the Ibis Marseille Centre Prefecture. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very friendly staff

Customer review rating 5.0/5

Nuno Couples - Confirmed reviews ALL

Impressed by the quality. A big thanks to all the staff Very friendly and helpful

Efficient service.

Customer review rating 5.0/5

David M. Solo - Confirmed reviews ALL

Easy from booking through to stay. Pleasant & helpful staff.

Dear David, We very much appreciate your comments regarding your stay at the Ibis Marseille Centre Prefecture. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

I wouldn't stay here again

TripAdvisor rating 1.0/5

Jokerbiker TripAdvisor review

This hotel is in one of the worst areas of Marseille. There are homeless people in doorways and the area is run down and desolate. The hotel staff are cheerful enough but I think that even they know that they're in a dire area. The hotel itself has no bar or restaurant so you have to venture outside if you want any sustenance. Best thing to do - head directly to the old port where there is a huge array of bars and restaurants. Get a taxi back to the hotel (about €15) or risk getting mugged in the street like I did. The one amusing part about our stay was using the underground car park. Having to fit a car that is 1.84m wide into a lift that is 1.9m wide was fun. The car park is on level minus 5 by the way so you're in for a journey a long way down!

Awful place in an awful area

TripAdvisor rating 2.0/5

traceyrH2118HC TripAdvisor review

The Hotel was run down and all the carpets were sticky and dirty. They don't have a bar or restaurant and there are none nearby. The area felt unsafe (in fact we were mugged with pepper spray walking from the metro back to the hotel).

In partnership with TripAdvisor

Other web-users rate our hotel

  • 659 reviews 8.6/10 Location
  • 999 reviews 4.8/10 Room
  • 811 reviews 8.3/10 Service
  • 14 reviews 3/10 WiFi
  • 474 reviews 3.8/10 Cleanliness
  • 330 reviews 4.6/10 Breakfast
  • 228 reviews 2.1/10 Amenities
  • 174 reviews 5.3/10 Value

Powered by Trustyou

Our other establishments nearby