Hotel - Mercure Le Havre Centre Bassin du Commerce Hotel
Mercure Hotel Mercure Hotel

Mercure Le Havre Centre Bassin du Commerce Hotel

4.0/5 695 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public indoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf lessons
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Jet skiing
    • Kayaking
    • Sailing facilities
    • Snorkelling/Scuba diving center
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

DELMAS0.5 km / 0.31 mi SIDEL6 km / 3.75 mi
DRESSER2 km / 1.25 mi

Congress centre

WORLD TRADE CENTER SALLE EUROPE0.1 km / 0.06 mi

Exhibition centre

DOCKS CAFE1 km / 0.63 mi

Your meetings and events

Place your trust in our team, which is eager to welcome you, and enjoy a more efficient and pleasant way to hold meetings, organize your events and uncover the unexpected wonders of our city.

Mercure Le Havre Centre Bassin du Commerce Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
A - IMPORT 65 m2 2 m 45 22 22 33 45
B - EXPORT 65 m2 2 m 44 22 22 33 45
C - TRANSPORT 65 m2 2 m 44 22 22 33 45
A+DEMI B 100 m2 2 m 67 34 34 50 81
A+B 130 m2 2 m 87 50 44 65 99
A+B+C 200 m2 2 m 134 75 99 100 180
    • Lectern
    • WIFI access
    • Slide projector
    • Video equipment
    • Syndicate rooms
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

There are 3 types of rooms: the Elegance Room is perfect for 1 or 2 guests, the Junior Suite (517 sq. ft.) is ideal for families and the Privilege Room (517 sq. ft.) for couples or families enjoys a magnificent view of the Bassin du Commerce.

  • 99 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 26 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 3,197 reviews

Our guest reviews for
Mercure Le Havre Centre Bassin du Commerce Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 695 reviews
Jjn Business - 16/02/2020 Confirmed reviews ALL
« center of town, friendly & helpfull staff »

hotel stay as it should be

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAN JORIS N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Paul B. Business - 14/02/2020 Confirmed reviews ALL
« Good stay »

Hotel was clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Becky Business - 13/02/2020 Confirmed reviews ALL

Room and food were really nice, staff were great upon arrival

Basile Business - 10/02/2020 Confirmed reviews ALL
« Friendly stay »

It was very pleasant and staff were very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BASILE H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Kaoru M. Business - 06/02/2020 Confirmed reviews ALL
« My home in Le Havre »

The staff always The staff always greets me. They always responds quickly to my requests. Their smile gives me energy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAORU M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

P. Business - 06/02/2020 Confirmed reviews ALL
« nice journey »

nice welcome, room quiet and excellent breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear PIERRE MR P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Mario Business - 27/01/2020 Confirmed reviews ALL
« Great surpising experience »

easy to check in and out - the employees were so great and we received a very warm welcome ! The room was great and very clean -we enjoyed our stay ! We will come back

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIO M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

P. Business - 24/01/2020 Confirmed reviews ALL
« Mediocre »

Reception process and welcome is awful, logistics is a mess. No desk no hands enough for cars, luggage , handbag, keys,...you standing directly n the loud bar area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TJEERD P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Valérie ROY Directrice

22/01/2020 TripAdvisor review
« Good though bit unusual »

Not entirely sure as to whom the hotel is meant to appeal. I imagine for families it would be great. Listing points good and not so good: Parking. Just three spaces, not secure just off the road edge. When we arrived the in road parking was full so could be a problem. By early evening there were however lots of spaces. Welcome. Very friendly, check-in quick and fuss free. As we were a couple an additional drink added to my freebie. This was very welcome and unusual. Room. Clean and more than adequate size. Bathroom. Some orange mould on the grouting between the shower tiles. Dinner. Limited menu but food much better than anticipated. My wife's desert poached pear in ginger was excellent. Bar. Wine served in generous good quality glasses. Restaurant glassware adequate but notably not as good quality. All staff helpful and friendly. Would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, Thank you for your feedback after your stay in our hotel. We inform you that we have underground car park for 11 euros per night. We have taken note of your comments regarding the bathroom and glassware from the restaurant. We hope welcoming you for a next stay in Le Havre. Best regards, Laëtitia Salaün - Front Office Manager

Silvia Business - 20/01/2020 Confirmed reviews ALL
« My favourite hotel in Le Havre zone »

I stay here everytime on business trip in Normandy. The only thing the hotel misses is a swimming pool :) the rest is perfect for my needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SILVIA S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Frank Business - 12/01/2020 Confirmed reviews ALL
« Good hotel with known quality and friendly services »

Always nice to be welcomed as a known guest

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANK D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Dominique V. Solo - 30/12/2019 Confirmed reviews ALL
« Very good »

I enjoied staying at the Mercure Le Havre. The hotel is well located not far away from the city center and the railwaay station. The personal is very professional as friendly (The Receptionists, Mr Christophe, the bar-Food & Beverage Manager and all his collegues, the housekeeping) The room was as I expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear DOMINIQUE V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

A. T. Business - 20/12/2019 Confirmed reviews ALL

More than Excellent service for myself.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Frank Business - 11/12/2019 Confirmed reviews ALL
« Good hotel with known quality and friendly services »

Great to receive a room upgrade this time. A pity that the invoice was not correct. So far no news back about a correction of this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANK D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Philip Q. Business - 27/11/2019 Confirmed reviews ALL
« Good Business Trip »

Helpful staff, good environment and a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIP Q., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Bernard Business - 22/11/2019 Confirmed reviews ALL
« Excellent comfort and central location »

Business travel Very friendly staff, convenient restaurant open till 2230, nice room, very clean. To be recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear BERNARD T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

L. S. C. Couples - 18/11/2019 Confirmed reviews ALL
« Supernumerary experience, food average »

XXL Privilege room wonderful. Warm welcome, in your own language. Very pet friendly. Enjoyed the bar area with comfortable sofas and outstanding view of the old docks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLINE L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Silvia S. Business - 18/11/2019 Confirmed reviews ALL
« The first choice for my business trips to Normandy »

Everything perfect as usual, just - the first day a car was blocking the access to the garage, so I parked on the street, but not a big deal anyway - I didn't get my invoice by mail. I need to claim it. - I loved my room with the bathtub!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SILVIA MS S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Kaoru M. Business - 08/11/2019 Confirmed reviews ALL
« My home in France »

The hotel staff will always greet us brightly. It is a hotel where we can stay with peace of mind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAORU M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Muhammad A. Business - 05/11/2019 Confirmed reviews ALL
« Average. »

Service was superb, but room was not a good experience.. 2 days in a row my toilet had no/slow water..

Our hotel has responded to the review
Our hotel has responded to the review

Dear MUHAMMAD a. MR M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

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