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Mercure Annemasse Porte de Genève Hotel 4 stars

Customer review rating 4.1/5 2,703 reviews

ALLSAFE approved hotel

Mercure Annemasse Porte de Genève Hotel
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+ 19 Services

Hotel extras

  • Renovated rooms

  • Free private car park. Several golf courses nearby

  • 15 mins from Geneva center & near the most beautiful spots in Haute-Savoie

  • Heated outdoor swimming pool

  • 8 connecting rooms for families or friends

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Annemasse Porte de Genève Hotel

9 rue des jardins
74240 gaillard
france

Tel: +33450920525

Fax: (+33)4/50871457

Check-in from 14h00

Check out up to 12h00

  • By plane

    ANNECY MEYTHET At 47km / 29 miles

  • By plane

    GENEVA COINTRIN At 12km / 7 miles

  • By helicopter

    ANNEMASSE At 3km / 1 miles

  • By car

    ANNEMASSE At 1km / 0 miles

  • By car

    GAILLARD At 0km / 0 miles

  • By train

    ANNEMASSE At 2km / 1 miles

  • By train

    GENEVE At 7km / 4 miles

GPS :46.18408, 6.221565

Companies

  • CATERPILLAR 10.0 km / 6.0 mi
  • LABORATOIRE BAYER SANTE FAMILIAL 0.0 km / 0.0 mi
  • SIEGWERK 3.0 km / 1.0 mi

Hotel services

La Yourte - Brasserie Maison

Come discover our new "La Yourte" homemade brewery concept restaurant! We welcome you seven days a week.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Room service Additional charge
    • Express Additional charge
  • Room service
    • Hot meals
Meetings/Events
  • 5 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 79 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • 8 connecting rooms
    • 79 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
    • English
    • German
    • Italian
    • Spanish
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Iron
    • Iron at reception
Access to property
  • Parking réservé à la clientèle
    • On site
    • 80 parking spaces
    • Private
Well-being
  • piscine privée
    • Outside
    • On site
Family
  • Equipements for children
    • Bottle Warmer
  • Services for children
    • Board games available

Your meetings and events

The Mercure Annemasse Porte de Genève has all the ingredients to ensure your event is a success, from a dedicated events team to six renovated meeting rooms with natural light and free Wi-Fi access!

Room descriptions and layouts

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Audio and video equipment

  • Day light

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose the room that suits you best from our three categories (Classic, Superior and Privilege) and experience our new renovated rooms.

Our guest reviews for
Mercure Annemasse Porte de Genève Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,703 reviews

TripAdvisor Rating 4.0/5

93 reviews

Very good service

Customer review rating 4.5/5

Samuel Families - 12/10/2021 Confirmed reviews ALL

After a difficult Covid period where you were not allowed because of the rules to give a good service I am happy to find back the hotel as it used to be. I only hope the masks will also be a thing of the past soon.

Dear SAMUEL V., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, and without masks ;) Sincerely, Laurent Vinci Directeur

Stay was OK

Customer review rating 3.5/5

Claus M. Business - 24/09/2021 Confirmed reviews ALL

Personal is friendly, but did not offer room upgrade although not fully booked and I am Platinum member.

Dear M. M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Annemasse Porte de Genève. It is always a pleasure to receive positive feedback concerning our team. Concerning the vaccination certificate, we follow what the french government asks us to do : it's needed for lunch / dinner and bar but not needed for breakfast. Then, as a Platinum member, you've been upgraded : you reserved a Classic room and stay in a Superior room. Thank you again for sharing your experience, and we hope to welcome you again soon. Sincerely, Laurent Vinci Directeur

Good, clean and quite stay.

Customer review rating 3.5/5

Anonymous Couples - 24/09/2021 Confirmed reviews ALL

We enjoyed a clean and pleasant room. The athmosphere in the hotel was also calm and visually appealing.

Dear MRS B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Annemasse Porte de Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Vinci Directeur

Perfect for where I need to go to work

Customer review rating 5.0/5

Kevin N. Business - 18/09/2021 Confirmed reviews ALL

Pleasant, rooms are clean and well appointed, bar and restaurant are also very nice

Dear KEVIN N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Annemasse Porte de Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Vinci Directeur

Good hotel, in good location for motorways

TripAdvisor rating 4.0/5

Mr C 16/09/2021 TripAdvisor review

Nice room, staff were great. Very clean and comfortable. Not very close to any amenities, for example restaurants, although there is an on site restaurant which is ok. Would stay here again because of convenience, and comfort.

Nice hotel

Customer review rating 4.0/5

Samuel Families - 05/07/2021 Confirmed reviews ALL

Friendly and helpful staff and in spite of corona-restrictions they tried to their best throughout the period.

Dear SAMUEL V., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, late breakfast in particular. As far as the welcome drink is concerned, we follow the ACCOR policy : 1 welcome drink for the member only. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Vinci Directeur

Very very good stay

Customer review rating 4.5/5

Anonymous Friends - 25/05/2021 Confirmed reviews ALL

Charming place, very near to Switzerland geneve. Beautiful hotel and peaceful stay.

good location, room OK

Customer review rating 4.0/5

Akim Families - 18/05/2021 Confirmed reviews ALL

experience was good, good location

Dear HAKIM B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Annemasse Porte de Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Vinci Directeur

Great location, pleasant staff, comfortable room

Customer review rating 5.0/5

Janifer Couples - 24/04/2021 Confirmed reviews ALL

The hotel is close to the HPPS hospital and adjacent to a walking path along the Arve river. The hotel is coping well with the confinement with meals provided for in room dining. The rooms are nicely decorated and the bed is very comfortable. Will stay there again.

Dear JANIFER P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Annemasse Porte de Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Vinci Directeur

Great location, friendly welcome

Customer review rating 5.0/5

Anonymous Couples - 13/02/2021 Confirmed reviews ALL

A very short stay at this hotel I received a warm and kind welcome ,whilst remaining discreet. I shall happily return

Dear David, We very much appreciate your comments regarding your stay at the Hôtel Mercure Annemasse Porte de Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Véronique Simon Chargée de clientèle

welcome kindness and smiles

Customer review rating 4.5/5

Anonymous Business - 27/01/2021 Confirmed reviews ALL

people and management always available, rooms impeccably clean and perfect staff service

bad food

Customer review rating 2.0/5

M. Business - 12/01/2021 Confirmed reviews ALL

very bad food from hotel/ restaurant take away

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Annemasse Porte de Genève. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Véronique Simon Chargée de clientèle

Convenient location, impressive and helpful management, comfortable rooms.

Customer review rating 5.0/5

Lory Families - 25/11/2020 Confirmed reviews ALL

Very pleased with the welcome and with the assistance received. Regret I had not time for dinner and breakfast, but judging from the large number of customers I spotted, for sure it was a very positive experience.

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Annemasse Porte de Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Véronique Simon Chargée de clientèle

Good located and quiet

Customer review rating 4.0/5

Mel Business - 06/11/2020 Confirmed reviews ALL

Was a really good stay, all the staff were really attentive and nice. Quiet hotel, good restaurant and bar for a dinner.

Disappointed

TripAdvisor rating 3.0/5

DownhillAllTheWay Couples - 07/01/2020 TripAdvisor review

Usual Mercure standard except for the restaurant. Our evening meal was terrible. Avoid this chefs version of Bouef Bourgogne at all costs. The room was good, clean and comfortable but approximately 30 euros overpriced and therefore not good value.

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Annemasse Porte de Genève. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Veronique

Nice place to be in this area

TripAdvisor rating 5.0/5

Daniel S Couples - 18/09/2019 TripAdvisor review

A nice place to be for a weekend if you would like to visit Geneva. Price - Quality best around 50km of Geneva. Easy access by car, but only by car. Nice Restaurant with a beautiful , just the service is not « top » all the time, as often « understaff »!

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