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Mercure Reims Parc des Expositions Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 4,109 reviews

ALLSAFE approved hotel

Mercure Reims Parc des Expositions Hotel
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+ 20 Services

Hotel extras

  • A 10-minute drive from Rheims Champagne-Ardenne TGV train station

  • Fine dining

  • New Mercure bedding

  • Meeting area measuring 3014 sq. ft. (280 m²)

  • Free private car park

Hotel location

Mercure Reims Parc des Expositions Hotel

2 rue Gabriel Voisin
BP 308
51688 reims
france

Tel: +33326050008

Fax: (+33)3/26856472

Check-in from 14h00

Check out up to 12h00

  • F :  6 ADER

  • By plane

    REIMS CHAMPAGNE At 15km / 9.32 miles

  • By plane

    ROISSY CDG At 150km / 93.21 miles - Shuttle paying

  • By helicopter

    PRUNAY At 15km / 9.38 miles

  • By car

    REIMS CENTER At 4km / 2.49 miles

  • By car

    REIMS CORMONTREUIL At 0.5km / 0.31 miles

  • By car

    REIMS ST-REMI At 1km / 0.62 miles

  • By train

    REIMS At 2km / 1.25 miles

GPS :49.2357, 4.070269

Companies

  • ACTUAL 0.0 km / 0.0 mi
  • ARD 0.0 km / 0.0 mi
  • ASTRA ZENECA 0.1 km / 0.06 mi
  • BRONZE INDUSTRIEL 5.0 km / 3.11 mi
  • BSN 0.1 km / 0.06 mi
  • CERA 0.2 km / 0.13 mi
  • CHAMPAGNE CEREALES 0.1 km / 0.06 mi
  • CHAMPAGNE MAIS 0.1 km / 0.06 mi
  • CHAMPAGNE POMMERY 1.0 km / 0.62 mi
  • CHAMPAGNE RUINART 1.5 km / 0.93 mi
  • CRISTAL UNION 5.0 km / 3.0 mi
  • ENEDIS 0.0 km / 0.0 mi
  • ENSEMBLE PROCTECTION SOCIAL 0.0 km / 0.0 mi
  • EUROPCAR 4.0 km / 2.49 mi
  • FCN 0.0 km / 0.0 mi
  • GROUPAMA 0.1 km / 0.06 mi
  • HELIUM 0.0 km / 0.0 mi
  • MAISON DES AGRICULTEURS 0.3 km / 0.19 mi
  • MALTEUROP 0.1 km / 0.06 mi
  • MC DONALD DIR. EST 0.1 km / 0.06 mi
  • MILLAUTO 0.0 km / 0.0 mi
  • PUM PLASTIQUES 0.0 km / 0.0 mi
  • SPIE COMMUNICATION 0.1 km / 0.06 mi
  • TAITTINGER 1.5 km / 0.93 mi
  • TREVES 0.1 km / 0.06 mi
  • VEUVE CLICQUOT 1.5 km / 0.93 mi
  • VIVESCIA 0.0 km / 0.0 mi

Hotel services

LArTdoise - Brasserie Maison

Our Brasserie Maison, in the heart of the Ecoparc business center, is a friendly, gourmet destination. Our chef combines all the classic dishes and regional specialties that only he knows how to make.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 11 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 101 rooms
    • 2 rooms for people with reduced mobility
    • One family room
    • 6 connecting rooms
    • 100 non-smoking rooms
    • 2 floors
  • Languages spoken at the hotel
    • English
    • German
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Porter
    • Porter
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • ROISSY CDG Additional charge
    • CDG Additional charge
  • parking
    • On site
    • 120 parking spaces
    • Private
Well-being
  • Outside Swimming Pool
    • Outside

Your meetings and events

Organize your business meetings in a relaxed setting, 45 minutes from Paris by TGV high-speed train. Our expert services: a personal representative for the day, a work space designed for well-being, catering, and breaks whenever you like.Our eight fully-equipped meeting rooms accommodate up to 150 people. We can customize them to suit any type of event.

Room descriptions and layouts

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Audio and video equipment

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

  • Slide projector

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The Mercure Reims Parc des Expositions has bright, comfortable, functional, air-conditioned rooms.

Our guest reviews for
Mercure Reims Parc des Expositions Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

4,109 reviews

TripAdvisor Rating 3.5/5

189 reviews

Prima

Customer review rating 4.0/5

Marcel Couples - 20/11/2021 Confirmed reviews ALL

Alles was in orde.

Dear MARCEL S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Reims Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and you membership at ALL member loyalty program, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain GARCIA Adjoint de direction

Poor

Customer review rating 2.0/5

Alastair F. S. Business - 04/11/2021 Confirmed reviews ALL

Well up grading didn’t work

Pleasant well managed hotel

Customer review rating 4.0/5

Lee Business - 02/11/2021 Confirmed reviews ALL

Of all the hotels that I have visited during my recent trip, this hotel was the only one that asked to see my Covid status documents. A very re-assuring action by the manager. That being so i have one observation relative to the breakfast restaurant. The facilities for making coffee are such that the hygiene of the entire process is not assured. Why does this hotel not have coffee machines as appears to be the norm elsewhere. Additionally, the lack or non availability of trays is an unfortunate omissions, that frequent trips back and forth to collect food items and cutlery.

Dear LEE P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Reims Parc des Expositions. Thank you for this comments and your advices concerning the breakfast facilities. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain GARCIA Adjoint de direction

Disappointed by this mercure hôtel

Customer review rating 2.0/5

Iyad H. Couples - 01/11/2021 Confirmed reviews ALL

The quality of this hotel is far from the four stars mercure hôtel standard.

Dear IYAD H., I would like to thank you for choosing the Hotel Mercure Reims Parc des Expositions for your recent stay with us and for taking the time to share your experience with us. The quality of the services offered to our customers is our priority therefore it is very useful for us to take your reactions and feelings into account. We have indeed made a big change in our hotel. This one has been completely renovated. Following this, we have developed the hotel reception with a new concept of mobile reception which allows us to be as close as possible to the customer and to be able to converse more freely with him. We know that our concept cannot satisfy all of our customers any time that you will give us the pleasure of coming again to stay in our hotel. Alain GARCIA Executive Assistant

It feels this hotel is struggling to return to its best, since covid.

Customer review rating 3.5/5

Retired T. Couples - 24/10/2021 Confirmed reviews ALL

The breakfast was a dissappointment, no cooked food on offer and only cold hard boiled eggs. Other Accor hotels in this price range also offer some gluten free products. I like to have a lockable safe box in the room, but our room did not have one. Perhaps the better rooms have safes, but maybe because we have a dog we are not allocated those rooms. One reason we like to stay here is that we can walk our dog in the nearby Parc Marcel Housset, however presumably due to covid this parc appears to have been abondoned by the townhall and is now wildly overgrown with piles of illegally dumped refuse and rough-sleepers, so not suitable. Obviously this is not a hotel problem but was part of the reason we stayed here.

Dear RUSSELL S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Reims Parc des Expositions. I am sorry that your experience did not meet your expectations about the breakfast and the room equipment, please allow me to express my sincerest apologies. In fact some rooms of the hotel aren't an safe, the next time tell before your arrival in your booking put an comment to have room with a safe. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are really sorry for your favorite Parc, unfortunately we can't make something. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alain GARCIA Adjoint de direction

Good team good hotel

Customer review rating 5.0/5

Stephanie Business - 14/10/2021 Confirmed reviews ALL

Great team taking good care of their recurrent clients. I would definitely recommend this hotel

Friendly staff and comfortable rooms

Customer review rating 5.0/5

Emma C. Families - 13/10/2021 Confirmed reviews ALL

I booked this hotel as we had stayed before and again we were not disappointed. Staff at check in, behind the bar and during breakfast were welcoming and friendly and nothing seemed too much trouble for them. Beds were comfortable and the curtains completely blacked out all light from the room which aided a good nights sleep.

Good themed hotel

Customer review rating 4.0/5

Alice Couples - 07/10/2021 Confirmed reviews ALL

Arrived late afternoon. Casual feel to the hotel. The room wasn't as 'arty' as we expected - just a white box with come macrame - that was a bit dissappointing. The bar and restuarant were comfortable and the food perfect. We enjoyed our stay but thought the room could have been better. We expected coffee/tea making facilities and also a proper shower.

Pleasant stay

Customer review rating 4.5/5

Aurélie Business - 23/09/2021 Confirmed reviews ALL

Nice colored decoration, comfortable beds, good cleanliness of the hotel, good restaurant

A good hotel for a stop over, we enjoyed our third stay here.

TripAdvisor rating 4.0/5

Retired_traveller333 Couples - 17/12/2019 TripAdvisor review

As we use this hotel as an overnight stop-over, it suits us that we don't have to drive into the city to reach the hotel. Most of the renovation work appears to be complete now, we like the urban arty decor that has been used. The staff are pleasant and friendly and our room was comfortable. There is only one small lift available, another lift would be preferrable. Our room looked out over the outside of the hotel entrance where a running water decorative feature ran all night which we found a disturbance, maybe it could be switched off at night? Our restaurant food was enjoyable although the portion sizes were what you would get in an airline meal, not really adequete for a main meal. I imagine that in peak summer season the hotel restaurant and facilities are very busy, but for our December stay it was fine. This was our third stay in this hotel and we shall be back again.

Clean, fun and friendly on the outskirts of town

TripAdvisor rating 4.0/5

Mohs100 Couples - 28/07/2019 TripAdvisor review

We had a nice, clean room, really enjoyed the good shower. Restaurant a bit disarrayed in terms of service. Food was fine, nothing special. Plenty of parking right outside. Mostly friendly staff, and no problems checking in or out.

Convenient hotel for overnight break during long drive.

TripAdvisor rating 4.0/5

Guide49114283465 Family - 26/06/2019 TripAdvisor review

Comfort and service has always been good when I have used this hotel for a journey break. The new trendy decor is not to my taste and I do not think it is an improvement. The self-service style of breakfast was satisfactory. Most of the food available for the evening meal was enjoyable but our family found the lamb main course excessively salty.

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