Mercure Paris Montmartre Sacré-Coeur Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,297 reviews

3 rue Caulaincourt, 75018 PARIS, France

Hotel extras

  • Outdoor public car park & simplified catering

  • Stunning view of the monuments & rooftops of Paris from our Privilege Rooms

  • Easy access: 2 metro lines just 219 yards (200meters) away

  • "Wojo" coworking space and fitness room open 24/7.

  • Terrace, petanque, and garden with breathtaking views of Paris' rooftops

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Paris Montmartre Sacré-Coeur Hotel

3 rue Caulaincourt
75018 PARIS
France

GPS:48.885048, 2.329923

Telephone +33 1 44 69 70 70

Fax +33 1 44 69 70 71

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

Le SpeakArt Bar

Discover Speak'Art bar in Paris and relax in this outdoor location in the heart of Montmartre. Enjoy cocktails and brunch on its tree-lined terrace. Simplified à la carte offer available.

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Room descriptions and layouts

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From 1 to 50 

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Our accommodation(s)

Our spacious and modern Superior and Privilege rooms offer comfortable and pleasant living spaces for your business or leisure stays. Enjoy views of the Parisian monuments from our rooms with views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,297 reviews

TripAdvisor Rating  4.0/5  3,242 reviews

SCAMMED

TripAdvisor rating 1.0/5

jasmineeeok Solo travel - TripAdvisor review

STAY AWAY. I prepaid for two nights via Eurostar and was asked to pay taxes of around £5 and once i checked out was charged $400+ on my credit card with ZERO explanation. Very uncomfortable beds, dirty hotel and very loud. Do not stay here. Scammers all around.

THE WORST EXPERIENCE EVER !

TripAdvisor rating 1.0/5

nickoI888 Families - TripAdvisor review

Stay away from this hotel ! You can lose a lot of money from your credit card ! I booked through the booking platform a 5-day stay in Paris at this hotel for 2 adults and one child on November 8th, for which I paid in advance the entire amount of €923.68. We arrived at the hotel on November 26th and at check-in, the guy from reception asked us to show him the credit card used for the reservation. We found this request strange, since the entire amount had already been paid in advance a few weeks before. On December 1st at 8 am, we checked out and left the hotel, going to the airport. Later in the evening, when we arrived home, I checked my account and I saw that the hotel charged my credit card once again with the same amount of € 923.68. The operation was done at 5 pm, so after many hours since we left. I called the reception to this hotel, reported this issue and they promised me that will refund the amount quickly. In a short time I also received a confirmation by email that they sent me the money back and that everything was a mistake. Today is December 8 and the money has not been returned yet, although I filed a complaint to the bank and to the booking customer department. It is obvious that someone from this hotel staff fraudulently extracted my credit card dates from extranet of the booking platform and charged my account once again with the same amount. Although I contacted them by phone many times and wrote them several messages by email, no one from the hotel staff reacted until now. This incident is totally unacceptable because here it's not a mistake or human error, it's a very clear attempt to steal money from my credit card, committed after we left the hotel. This is a fraudulent use of credit card dates from booking platform, a case of deceiving consumers. Be aware that at this hotel is a high risk to remain without your money from your credit cards !

Decent hotel, good location

TripAdvisor rating 3.0/5

MissRP95 Friends getaway - TripAdvisor review

The hotel is near to a metro station which was very convenient and also there wrew lots of restaurants nearby as well including chains like McDonald's and KFC. The room was okay for a one night stay, not somewhere I would stay for longer. The room had a small bathroom and the shower leaked, creating a puddle on the bathroom floor, mostly due up the glass panel. The windows weren't soundproof as we could hear road noise and loud people outside. Our room was a twin room and although the beds were a good size they were right next to each other, almost as if we had a king bed. The room came with a safe, tea and coffee facilities and extra pillows which were all useful. And there was a luggage store, although they didn't check our tickets so it wasn't very safe.

Convenient location and comfortable

Customer review rating 5.0/5

S.m G. Business - Confirmed reviews ALL

Location is convenient with easy access to the Metro, and a short walk to Montmartre and Sacré-Coeur. For night life, plenty of bars and restaurants nearby, in Montmartre district including for entertainment the Moulin Rouge. Room was quite, modern in traditional stay of Mecure hotels, with comfortable bed and pillows. For those who stay often in hotels with mattresses protectors, didn't feel like I was sleeping on plastic bag :-)

Dear , We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Montmartre Sacré-Coeur. With guest satisfaction as our primary objective, we were glad to know that you had a great stay in our hotel as you enjoyed our nice room and comfortable bed, our breakfast selection and mostly our kind staff. Once again, thank you for your positive feedback and we hope to have the pleasure of welcoming you back in a near future. Best regards, Abdoulaye Quality Manager.

Good location but rock hard beds

Customer review rating 3.5/5

Sophia Couples - Confirmed reviews ALL

Found the bed very difficult to sleep on because it was so hard and misshapen. Other than that, good location.

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Other web-users rate our hotel

  • 635 reviews 9.4/10 Location
  • 961 reviews 7.2/10 Room
  • 869 reviews 7.3/10 Service
  • 17 reviews 7.5/10 WiFi
  • 535 reviews 8.4/10 Breakfast
  • 328 reviews 6.9/10 Cleanliness

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