Mercure Paris Porte de Versailles Expo Hotel 4 stars

Customer review rating 4.1/5 5,499 reviews

ALLSAFE approved hotel

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Mercure Paris Porte de Versailles Expo Hotel
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+ 25 Services

Hotel extras

  • Hotel certified ALLSAFE by Bureau Veritas

  • In front of "Porte D" Parc des Expositions/Hall 7. Covered private parking

  • 19 modular and fully equipped meeting rooms with daylight, 750m²

  • Millésime restaurant, modern and warm, French cuisine

  • Family rooms, possibility of adjoining rooms. Just ask!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop
  • Porter
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Boat excursions
Business services
  • 19 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Mercure Paris Porte de Versailles Expo Hotel

36 38 rue du moulin
92170 vanves
france

Tel: +33825805757

Fax: (+33)1/46485656

Check-in from 14h00

Check out up to 12h00

  • MERCURE PARIS PTE VERSAIL EXPO :  80 Porte de Vers.

  • VANVES :  58 Carr. A Legris

  • PTE DE CHAPELLE-MAIRIE D'ISSY :  12 Porte de Vers.

  • ST DENIS-CHATILLON MONTROUGE :  13 Malak. Pl.Vanves

  • MERCURE PARIS PTE VERSAIL EXPO :  T3 Georges Brassens

  • Tram T2 :  T2 Porte de Versailles

  • By plane

    BEAUVAIS At 80km / 49.71 miles

  • By plane

    PARIS ORLY At 15km / 9.32 miles

  • By plane

    PARIS ROISSY CDG At 35km / 21.75 miles

  • By helicopter

    HELIPORT ISSY LES MOULINEAUX At 3km / 1.86 miles

  • By train

    PARIS MONTPARNASSE 1 ET 2 At 3km / 1.86 miles

GPS :48.827125, 2.292001

Companies

  • JONHSON JONHSON 5.0 km / 3.11 mi
  • YVES ROCHER 5.0 km / 3.11 mi
Companies

Your meetings and events

From a training day to a residential seminar, we offer a tailor-made service for all your events.More than 750 m² of meeting space, equipped with the latest technologies, are available to make your event a success. All of our meeting rooms are endowed with ClickShare wireless technology for more comfort.

Room descriptions and layouts

19 

meeting rooms

From 1 to 280 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Podium

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • High speed transmission line

  • Hotel connected to conv. centre

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, soundproofed and air-conditioned rooms. Choose the Privilege Room for added comfort. For family vacations, our Junior Suites have 2 separate areas and can accommodate up to 4 people. For business trips, enjoy the lounge area. We also have suites for added comfort.

Classic Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room with twin beds

  • Max. number of persons: 3
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

MILLÉSIME

Type of cuisine: International

Our chef offers regional and French specialties, as well as a selection of exotic dishes, in a warm, modern setting. Located just a stone's throw from the Porte de Versailles exhibition center, we are open every day for you to enjoy a drink or a meal.

Lunch

12:00 - 17:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR LOUNGE

Non contractual photo

Enjoy an international selection of drinks and beers to enjoy at the bar or in your room.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Paris Porte de Versailles Expo Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,499 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,095 reviews

Good location for events in Paris Porte de Versailles

Customer review rating 4.0/5

Sebastien Business - 16/09/2020 Confirmed reviews ALL

Very good service despite the Covid-related sanitary measures. I felt really secure with all precautions in place

Cher Monsieur L., Je vous remercie pour vos commentaires suite à votre séjour à Hôtel Mercure Paris Porte de Versailles Expo. C’est avec grand plaisir que nous recevons vos compliments, et je voulais vous informer qu'en ces périodes de COVID, nos chambres Executive ont le même traitement que les chambres supérieures. Cependant, mes équipes auraient dû vous donner votre bon boisson offert et vous proposer de choisir une boisson dans notre M-SHOP pour compenser la minibar vide. Je vous présente mes excuses pour ces manquements. N'hésitez pas à me faire part de votre prochain séjour, afin de tenter réparer nos erreurs. Dans l’attente de vous accueillir de nouveau, je vous prie Monsieur, en l’expression de mes sentiments les meilleurs Philippe MARCHAND Directeur Général Hôtel Mercure Paris Porte de Versailles Expo

Good stay

Customer review rating 4.5/5

Yvon H. Business - 02/09/2020 Confirmed reviews ALL

Nice hotel and nice staff

Dear YVON H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philippe MARCHAND Directeur Général Hôtel Mercure Paris Porte de Versailles Expo

Just a short walk to the Parc d'Exposition.

Customer review rating 5.0/5

Anonymous Business - 25/02/2020 Confirmed reviews ALL

Everything was ready on time everyday as promised and as expected. Service throughout the hotel was professional and responsive. The food and service in the restaurant were exceptional. However, they need to make hot plates for hot food and cold plates for cold food a prerequisite for quality service and to provide proper service températures and maintain quality during consumption. Hot vegetables and hot chicken breast soon became chilled on their cold plate direct from the refrigerator.

Exceptionally clean and convenient for VinExpo.

Customer review rating 5.0/5

Donna M. W. Business - 20/02/2020 Confirmed reviews ALL

My company took 2 rooms for 5 days and 4 days. The rooms were impeccably clean and looked redone recently. The food in the restaurant is very good and reasonably priced. The breakfast buffet is good. The location is excellent for the fairs - we are in the wine business. While I would not choose this as first choice for a personal tourism visit - it is an excellent business hotel in my opinion. It is only a short ride into the sites and restaurants of the city and its many arrondissements when that is needed though.

Well located

Customer review rating 3.5/5

Peter S. Business - 01/02/2020 Confirmed reviews ALL

Ok

Dear PETER S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine HIDOUX Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Well located

Customer review rating 3.5/5

Fotini C. Business - 28/01/2020 Confirmed reviews ALL

Good stay for business purposes. Some details need to be improved

Dear FOTINI C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine HIDOUX Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo
Customer review rating 3.5/5

Kara P. Business - 28/01/2020 Confirmed reviews ALL

Stay was good but when arrived my booking said check in was at 2 but the hotel told me 3 and could be later.....

Dear KARA P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine HIDOUX Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Handy for the exhibitions halls.

Customer review rating 4.0/5

Paul H. Business - 20/01/2020 Confirmed reviews ALL

Ticks all the boxes including parking. Excellent breakfast.

Dear PAUL H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine HIDOUX Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Deseorganization

Customer review rating 2.5/5

Joselyn Families - 03/01/2020 Confirmed reviews ALL

When I was living the receptionist with a short hair, didn’t know what she was doing, I had to falta twice with differente persona because she didn’t get what I was trying to explain her, when I talk with another persona the do understand me. But she didn’t. also whe I arrived to the hotel the made me a reservation with all include and I payed for that, then when I was living the were telling that I didn’t have pay for the breakfast when in the first time I payed for the breakfast, but they didn’t give me a receive so I didn’t have how to show them that I did. And I have to pay for that because I was late to my airport and almost lost my flight because of the bad organization and unrespectful way of the receptionist to talk to me . Thank you for everything

Dear YUALS H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Privilege booked and paid but get a standard room

Customer review rating 2.5/5

Philip Business - 09/12/2019 Confirmed reviews ALL

If you book and paid a privilege room and get a rocked down standard room. Have a look at room 384 on the third floor - horrible. I worked as an architect at the trade fair and got no time and nerves to complain. Really interesting is, that the rooms of my mounting crew on the second floor are much better but standard, cheaper, everything new and with all the bells and whistles. So if you like to book a nice room at this hotel, ask for a standard room at the second floor and don't be stupid like me to book a privilege room. +++Also be aware there is a huge construction site in the hotel lobby and the hotel don't communicate it on there website. (perhaps they do - but marketing like those news are hide ;-)+++ However, the staff was friendly and professional. We are yearly on the trade fair with 8 up to 10 persons and next year we'll try out the new hotel "mama shelter" on the opposite side - sorry Mercure Paris but this is your own fault.

Dear Philip O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. You did indeed get a standard room when you reserved a privilege room. It is a mistake on our part and we reiterate our apologies. Our hotel is under renovation. Unfortunately, all the rooms have not yet been renovated, in particular the rooms on the 3rd floor. While your colleagues have benefited from standard rooms on the 2nd floor but renovated. We are sorry that you were unable to take advantage of our new rooms. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Aware that the inconvenience encountered affected the quality of your stay, we have credited you to your Club card: - 1500 courtesy points for the error on the room allocated to you - 2000 courtesy points to compensate for inconvenience I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Poor Service & behavior at Breakfast restaurant

TripAdvisor rating 2.0/5

mayurg912 Business - 08/12/2019 TripAdvisor review

I regularly stay at this hotel and I ask for two things, one two full boiled eggs and the other one, 1 super hot milk pot. I used to get it regularly but this time, I did not get hot milk even after waiting for 15 min. When I asked waitress, she said, she forgot and arguing that i can use regular warm milk. I was surprised by this behavior and no one even bothered to gimme hot milk I wanted. Very disappointed and would think twice before booking this property.

Dear Guest, Thanks for sharing with us your experience in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Perfect place for Expo Pavilions Visit, as well as for exploring Paris

Customer review rating 5.0/5

Todor Business - 19/11/2019 Confirmed reviews ALL

Hôtel Mercure Paris Porte de Versailles Expo is the perfect place for your stay when in Paris for some conference or exhibition at the Expo Pavilions. It is also a very good location to plan your visit to Paris, as well as the near cities and villages, as it is in fact in the suburban area of Paris - in Vanves. The service in the hotel is very good - rooms are spacious and cleaned regularly, beds are very comfortable for refreshing sleep, breakfast is rich (the additional coffee machines make very good coffee from Nespresso capsules).

Dear Todor K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo
Customer review rating 4.5/5

S. Business - 19/11/2019 Confirmed reviews ALL

Was very adequate for my needs even with the renovations that were taking place

Dear Braybon S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Noise in the corridor

Customer review rating 2.5/5

Dick B. Business - 18/11/2019 Confirmed reviews ALL

mixed emotions between the (expected) quality of the Suite and the noise in the corridor

Dear Dick B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have indeed begun renovations, necessary, which began since April 15, 2019. We proceeded to a communication on the booking sites and a display within the hotel. The work takes place from 09h to 18h. Beyond this time, the priority is the tranquility and well-being of our customers. We urge our service providers to respect this time slot. This work will allow us to offer a comfort and quality of service that we do not doubt, fully meet your expectations. We are still sorry for the inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Disappointed

Customer review rating 1.5/5

Alexandre L. Business - 18/11/2019 Confirmed reviews ALL

Someone opened my room one morning at 8am and closed it without saying a word Very noisy with construction work. Very light bed.. moving during the night. My Bose headset disappeared in the room

Dear Alexandre L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. After reading lock, we actually found that a maid entered at 8:50 by mistake in your room. We offer our sincere apologies for the inconvenience. Regarding your Bose helmet, after informing our various services, it turns out that we had no return or complaint from you at your check-out. Which would have allowed us to do the necessary. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Great stay

TripAdvisor rating 4.0/5

kpbailey1066 Couples - 13/11/2019 TripAdvisor review

Had a wonderful stay would stay again after work has been done hotel will look amazing Staff are very friendly and helpful Hotel very clean even as they are doing work Food and drink was good about averaged priced

Dear guest, Thanks a lot for sharing your experience in our hotel with us. I'm very happy about your comment concerning our staff, the hotel and the cleaning service. I hope to welcome you again after the renovation program. Best regards,

Noisy, Construction Work, Dirty

Customer review rating 2.0/5

Eleonora Business - 07/11/2019 Confirmed reviews ALL

Noisy, Construction Work, Dirty

Dear Vincent R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have indeed begun renovations, necessary, which began since April 15, 2019. We proceeded to a communication on the booking sites and a display within the hotel. The work takes place from 09h to 18h. Beyond this time, the priority is the tranquility and well-being of our customers. We urge our service providers to respect this time slot. This work will allow us to offer a comfort and quality of service that we do not doubt, fully meet your expectations. We are still sorry for the inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo
Customer review rating 5.0/5

H. Business - 03/11/2019 Confirmed reviews ALL

Excelle

Monsieur H., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris Porte de Versailles Expo. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur H., en l’expression de nos sentiments les meilleurs. Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Quite dark somber room

Customer review rating 3.5/5

Anonymous Business - 30/10/2019 Confirmed reviews ALL

The receptionist was very friendly and promised me an upgrade but when I came to room it was not an upgrade. It was a spacious room but no window to the outside and dark and stuffy with bad air-cycling.

Dear Eva S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

A nice, short and comfortable experience

Customer review rating 4.0/5

Anonymous Business - 25/10/2019 Confirmed reviews ALL

In my 2 nights stay I was able to experience only the accommodation services and not the facilities or restauration services. Due to the nature of my business visit, I had to come back just for the night sleep. Comfortable, quiet, calm and restful. The front desk team was very polite, helpful and fast.

Dear Costas B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

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