Hotel - Novotel Paris East
Novotel Hotel Novotel Hotel

Novotel Paris East Hotel

3.0/5 2,240 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 33 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

FF ESCRIME0.3 km / 0.19 mi NOBEL BIOCARE0.75 km / 0.47 mi
LEGRAND0.75 km / 0.47 mi SOMEFLU1.4 km / 0.87 mi

Exhibition centre

EXPO PARIS NORD VILLEPINTE19 km / 11.81 mi PARC DE LA VILETTE3.6 km / 2.24 mi PARC DE LA VILETTE3.6 km / 2.24 mi PARIS LE BOURGET16 km / 9.94 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have enabled us to develop a wealth of expertise when it comes to organizing meetings.The Novotel Paris Est offers a spacious and modern meeting center for your seminars and conventions. It is well-equipped, has a contemporary design and has been designed to meet all your requirements.

Novotel Paris East Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ISTANBUL 17 m2 2 m 11 8 10 0 0
MADRID 17 m2 2 m 11 7 10 0 0
OSLO 17 m2 2 m 11 8 10 0 0
BERLIN 2 35 m2 2 m 25 12 25 18 0
LISBONNE 35 m2 2 m 0 0 0 0 0
MOSCOU 2 35 m2 2 m 25 12 25 18 0
AMSTERDAM 37 m2 2 m 30 16 30 20 0
ATHENES 37 m2 2 m 30 16 30 20 0
BUDAPEST 37 m2 2 m 30 16 30 20 0
COPENHAGUE 37 m2 2 m 30 16 30 20 0
GENEVE 37 m2 2 m 30 16 30 20 0
ROME 37 m2 2 m 30 16 30 20 0
VARSOVIE 37 m2 2 m 30 16 30 20 0
VIENNE 37 m2 2 m 30 16 30 20 0
BERLIN 1 40 m2 2 m 30 16 30 20 0
MOSCOU 1 40 m2 2 m 30 16 30 20 0
SOHO 90 m2 2 m 80 35 80 50 60
KENSINGTON 95 m2 2 m 80 35 80 50 60
PRAGUE 1 95 m2 2 m 80 70 0 35 60
PRAGUE 2 95 m2 2 m 70 35 0 70 60
PRAGUE 3 95 m2 2 m 80 50 0 28 60
BRUXELLES 140 m2 3 m 0 0 0 0 0
PICADILLY 140 m2 2 m 120 45 120 80 100
KENSINGTON 2 185 m2 2 m 160 60 160 100 130
PICADILLY 2 185 m2 2 m 160 60 160 100 160
ORLY 260 m2 5 m 220 60 220 120 250
LONDRES 280 m2 2 m 230 80 230 140 270
ORLY + PICADILLY 2 355 m2 0 m 0 0 0 0 310
MEZZANINE 390 m2 2 m 0 0 0 0 0
ROISSY 390 m2 5 m 350 0 350 150 280
ORLY + PICADILLY 3 400 m2 0 m 0 0 0 0 350
ORLY + LONDRES 540 m2 0 m 0 0 0 0 0
PARIS 650 m2 5 m 680 0 680 350 500
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • TV with VCR
    • Video camera
    • Videoconferencing
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • Day light
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Slide projector
    • Video equipment
    • Wedding ceremony
    • Fine Cuisine
    • Conference hotel
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements.Our 269 sq. ft (25 m²) rooms and are designed for your comfort, with quality bedding, air conditioning, flat-screen TV, safe, room service and bathroom with bathtub or shower. Rooms can accommodate up to 4 people and are ideal for families.

  • 609 rooms
  • 609 non-smoking rooms
  • 14 rooms for people with reduced mobility
  • 78 family rooms
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Computer
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
3.8/5 ALL Rating 5,005 reviews

Our guest reviews for
Novotel Paris East

100% genuine reviews from our guests

Find out more
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3.0/5 TripAdvisor Rating 2,240 reviews
Kapil G. Business - 07/02/2020 Confirmed reviews ALL
« Worst stay ever »

Rooms were suffocated. Air conditioners were throwing hot air at even 5 that was the lowest temperature. Had to switch room twice in one night. Had my worst experience ever staying in a hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we toke the appropriate measures to address the problem. We are looking forward to welcoming you again at Novotel. Sincerely, Marisol Guest Relation

Revital B. Solo - 31/01/2020 Confirmed reviews ALL
« The hotel gave my reserved suite to a different customer and left me with a regular room »

I made a reservation for a suite (Reservation number 81…5 with Hotels.com) months in advance. Called the hotel the day before to confirmed my reservation and they said that they blocked the suite for me. The day of the checking in I called in the afternoon to say that I will arrive at around 6:00pm due to the heavy traffic because of the strike in Paris. They confirmed me that the suite is blocked for me and not to worry. When I arrived to the hotel (around 6:00pm), they said that a mistake was made and they sold my suite to a different customer. I had to speak with the manager Antoine Tannoury. He gave me a discount. You can verify all the details with him. He told me that they have in record that I called and that the suite was blocked for me. I can not believe that an hotel can treat a customer like that, especially a returned customer of many times ( I stayed in this hotel 4 times before). I am a world traveler and I never experienced this kind of treatment from any hotel. (I am also a Accor member)

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We have taken your comments into account. We work whith the collaborators ensure better service and hope to prove it to you during a next stay. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marisol Guest Relation

Elizabeth E. C. Business - 21/01/2020 Confirmed reviews ALL
« Good »

Cordial the team was quite nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth E., Thank you again for sharing your experience regarding your stay at the Novotel Paris Est. We hope your next visit will be as pleasant as the previous one. Sincerely, Samia Guest Relation

Jake P. Couples - 11/01/2020 Confirmed reviews ALL
« Worse hotel we ever stayed! »

We will never stay to this hotel again. We always here knocking sounds upstairs and beside the room that disrupted our sleep every night. Staffs not friendly. Whenever they clean the rooms in our floor they don’t care if they make sounds that will bother other guests. Sometimes they forgot to clean our room because we still see dust in the room the next day. Aside from that, they did not change the comforter during our 5 days stay. You will know it because that at the last night of our stay we already felt the itchiness of the bedsheets and comforter. They did not provide us daily free bottled mineral water compare to other Accor all hotels. They said the tap water was drinkable not asking us if we were sensitive to tap water. The only thing we enjoyed was the 18 euro breakfast which was cheaper to the other hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jake P., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations. We have looked into the matter with the head of departments, review the cleaning process and organisation to ensure it does not reoccur. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Samia Guest Relation

Leonardo S. L. C. Families - 10/01/2020 Confirmed reviews ALL
« Great staff and ocation privileged »

I had lovely time with my family in Novotel Paris Est during New Year festivities time. Is a great location, easy access to transportation hubs to get you at Paris city centre. In particular the staff is a differentiator, specially thanks to Lorenz who managed to prepare a quick pizza, out of serving time at the bar. Will definitely return in a next opportunity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leonardo C., We very much appreciate your comments regarding your stay at the Novotel Paris Est. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Samia Guest Relation

Linda Families - 08/01/2020 Confirmed reviews ALL
« Flashy entrance, uninterested and stressed reception staff »

Stressed staff and not at all interested in "the little extra" in terms of service. Didn't want to help with questions reg how to get around (during the strike). Had dirty sheets in the bed when arrived. Hotel ok but run down.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda D., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samia Guest Relation

Francine P. Families - 04/01/2020 Confirmed reviews ALL
« Mrs P. »

The Gym , 3 equipments was not working. We did call several times but nobody did anything about this. But overalls was satisfied services. Thank you and see you again soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear francine P., We very much appreciate your comments regarding your stay at the Novotel Paris Est. Thank you again for sharing your experience, and sorry for the gym technicals problems. We hope your next visit will be as pleasant as the previous one. Sincerely, Samia Guest Relation

Bintia S. T. Families - 02/01/2020 Confirmed reviews ALL
« Good »

The room was small with amenities but okay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear bintia stephen -T., It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samia Guest Relation

R Families - 28/12/2019 Confirmed reviews ALL
« bad »

Staff at the desk were rude, unfriendly and not proffesional.

Marie B. Friends - 10/12/2019 Confirmed reviews ALL
« I was satisfied »

The room was nice but it was too hot and when we asked for the AC to be fixed nothing was done about it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie B., We very much appreciate your comments regarding your stay at the Novotel Paris Est. It is always a pleasure to receive positive feedback. At Novotel, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samia Guest Relation

Anonymous Friends - 10/12/2019 Confirmed reviews ALL

The hotel room temperature was very hot. The Outlander event was fantastic and the meeting rooms nice.

Valerie Families - 09/12/2019 Confirmed reviews ALL
« I’ve never been in a Novotel with such low quality »

The reception works very very slow, check it in took way too long. We got the wrong kind of room key twice. Even if I just wanted to ask a question I had to wait way too long. Our requests to get more pillows, some toilet paper and that our room was too hot was only honored 5-6 hours later after we asked 2 more times. The room stayed too hot, nothing could be done. The elevator door did not open all the way one time and we couldn’t get out for 10 minutes. The service and the food in the restaurant were awful. The rooms could use an update.

Anonymous Friends - 09/12/2019 Confirmed reviews ALL
« My room was perfect. All of the staff treated me as a valued guest from beginning to the end. »

One suggestion, a better selection at the bar for food. This leads into my other suggestion. The Food in in restaurant was inedible. Breakfast was undercooked bacon and sausage. Undercooked, runny eggs/powdered. Dinner was a steak or lamb chopped hard as a rock and couldn't be cut. That is why you need better choices at the bar. I even ate breakfast there instead rather them my free breakfast.

Jw Business - 06/12/2019 Confirmed reviews ALL
« ok »

only 1 night, calm, breakfast nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juergen W., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Samia Guest Relation

Anonymous Friends - 04/12/2019 Confirmed reviews ALL
« Disappointing again »

Room far too hot - hasn't changed since my last stay 2 years ago. Housekeeping poor - had to ask for tea and milk supplies each day and towels. Bed wasn't made on first day. Bins not emptied. Service in dining room poor.

Cristina Friends - 04/12/2019 Confirmed reviews ALL

There was a convention in the hotel during the weekend I was there and things were messier than I assume they usually are. However, I find that the hotel cleaning services were lacking, as trash was always present in the lobby (tables and even on the floor). However, I commend the efforts done so that breakfast time went smoothly for so many people. Staff at check-in were very friendly. I sent an email about 1 month before check-in date and even though it took a while to get an answer, the reply was very satisfactory and all requested changes were in place when we arrived.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Cristina S., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samia Guest Relation

Irene Friends - 04/12/2019 Confirmed reviews ALL
« Enjoyable stay »

I was attending a convention at the hotel. I would’ve rated it a 10 however the hotel’s restaurant’s food left a little to be desired.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irene A W., We very much appreciate your comments regarding your stay at the Novotel Paris Est. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Samia Guest Relation

Juan Business - 02/12/2019 Confirmed reviews ALL
« Rooms are old, hotel is crowed »

The rooms are a bit old. The hotel is often very crowded with large groups of Asian tourists. the elevators and breakfast area are often full of people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan M., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations. Our hotel have a large capacity this is why we welcome many tourist or business groups. That's why, the activity is important in elevators or at breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samia Guest Relation

Marshall A. Business - 25/11/2019 Confirmed reviews ALL
« Excellent Events Management »

Very impressed with the Events Coordinator, who proved to be flexible, well-organised and efficient. Disappointed with the quality of the breakfast (cold waffles and cold scrambled egg anyone?) Rooms were clean and well-kept. We did have to wait some time at reception, which could have been better-manned to reduce the queues

Naomi C. Business - 19/11/2019 Confirmed reviews ALL
« Pleasant stay »

Initially given twin room when booked a double but reception staff very helpful and sorted for me

Our hotel has responded to the review
Our hotel has responded to the review

Dear Naomi C., We very much appreciate your comments regarding your stay at the Novotel Paris Est. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Samia Guest Relation

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