Novotel Cergy-Pontoise Hotel 4 stars

Customer review rating 4.1/5 3,950 reviews

ALLSAFE approved hotel

Novotel Cergy-Pontoise
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+ 12 Services

Hotel extras

  • Just an 11-minute walk from the University of Cergy-Pontoise and the ESSEC Business School

  • In a wooded area opposite the François Mitterrand park

  • Outdoor poolside terrace

  • Free private car park with 200 spaces

  • Certified ALLSAFE by Bureau Veritas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Shoe shine machine
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Clay tennis court (nearby)
  • Rafting (nearby) Paying
  • Other sports activities
Business services
  • 12 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Cergy-Pontoise

3 Avenue du Parc
95011 cergy pontoise
france

Tel: +33130303947

Fax: (+33)1/30309046

Check-in from 12h00

Check out up to 12h00

  • RER :  A Cergy Préfecture

  • RER A3 :  A CERGY PREFECTURE

  • By plane

    PARIS ORLY At 70km / 43.5 miles

  • By plane

    PARIS ROISSY CDG At 45km / 28.13 miles

  • By plane

    PONTOISE CORMEILLES-EN-VEXIN At 10km / 6.25 miles

  • By train

    PONTOISE At 5km / 3.11 miles

GPS :49.034174, 2.071419

Companies

  • 3 M 2.5 km / 1.55 mi
  • ABB 6.5 km / 4.04 mi
  • AC NIELSEN 0.5 km / 0.31 mi
  • ATLAS COPCO 6.0 km / 3.73 mi
  • AUTOLIV 5.5 km / 3.42 mi
  • DELPHI 4.5 km / 2.8 mi
  • ESSEC 0.5 km / 0.31 mi
  • INVENSYS 4.5 km / 2.8 mi
  • KYB 5.0 km / 3.11 mi
  • LVMH 5.5 km / 3.42 mi
  • NIELSEN 0.8 km / 0.5 mi
  • PEUGOT 0.0 km / 0.0 mi
  • SAFRAN 8.0 km / 4.97 mi
  • SPIE 6.0 km / 3.73 mi
  • TE CONNECTIVITY 2.5 km / 1.55 mi
  • THALES 3.5 km / 2.17 mi
  • UTC 7.0 km / 4.35 mi

Your meetings and events

The team at the Hotel Novotel Cergy Pontoise offers a new approach to meetings and events! We're on hand to support you with your projects and make sure they're a success!Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

12 

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Meeting room

  • Videoconferencing

  • Audio and video equipment

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

GOURMET BAR

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Non contractual photo

BAR

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Non contractual photo

Our guest reviews for
Novotel Cergy-Pontoise

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,950 reviews

tripadvisor

TripAdvisor Rating 3.5/5

592 reviews

Familiale & convivial

Customer review rating 5.0/5

Yusuf Families - 04/07/2021 Confirmed reviews ALL

Impeccable

Monsieur E., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Cergy-Pontoise. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Tatiana Réception Novotel Cergy Pontoise 3, avenue du Parc, 95100 Cergy, France Tél/Phone : +33 (0) 1 30 30 39 47 h0… novotel.com accorhotels.com

Good stay

Customer review rating 4.5/5

Tim Business - 30/06/2021 Confirmed reviews ALL

it was a good stay, the stuff were friendly and the food was great.

Dear Abdiweli M., We very much appreciate your comments regarding your stay at the Novotel Cergy-Pontoise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Front desk Novotel Cergy Pontoise 3, avenue du Parc, 95100 Cergy, France Tél/Phone : +33 (0) 1 30 30 39 47 h0… novotel.com accorhotels.com

Well located

Customer review rating 4.0/5

Pieter O. Business - 24/03/2021 Confirmed reviews ALL

Enjoyed despite current circumstances

Dear Pieter O., We very much appreciate your comments regarding your stay at the Novotel Cergy-Pontoise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana

Well located

Customer review rating 5.0/5

Will Couples - 14/11/2020 Confirmed reviews ALL

Perfect service, very quiet, I miss espresso machine in the room ;-)

Dear Wilfrid L., We very much appreciate your comments regarding your stay at the Novotel Cergy-Pontoise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Réception Novotel Cergy Pontoise 3, avenue du Parc, 95100 Cergy, France Tél/Phone : +33 (0) 1 30 30 77 03 h0… novotel.com accorhotels.com

good stay as usual

Customer review rating 3.5/5

Gérard B. Business - 12/03/2020 Confirmed reviews ALL

just one night in the hotel, as usual the same as my company headquarter is close to the hotel

Good

Customer review rating 4.5/5

Peter Business - 21/02/2020 Confirmed reviews ALL

Only issue was getting in past the security gate when on foot

Nice Hotel

Customer review rating 4.5/5

Dominique Business - 20/02/2020 Confirmed reviews ALL

For me it's the perfect location for my bussines meetings in the area. They have a nice little bar and serve good food in there restaurant.

Improve the shower please

Customer review rating 2.5/5

Jaime Business - 19/02/2020 Confirmed reviews ALL

Hotel is nice, but need to fix some details like breakfast, and specially the shower, no pressure at all.

Dear Jaime A., Thank you for taking the time to tell us about your experience at the Novotel Cergy-Pontoise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Graziella PATINO Chef de réception/ Front Desk manager Novotel Cergy Pontoise 3, avenue du Parc, 95100 Cergy, France Tél/Phone : +33 (0) 1 30 30 77 03 h0… novotel.com accorhotels.com

disapointing

Customer review rating 1.0/5

Patrick A. Business - 17/02/2020 Confirmed reviews ALL

Arrived at hotel at 11:55pm, they couldn't find my booking even after showing my email conformation, Waited for over 30mins to be given a room key, On entering the room I found it was already occupied, This was distressing for myself and the lady in the room. I then proceeded back to reception to advise and was told to wait, after another 30 min wait with no offer of a drink or communication I was eventually given a new room. This is not the service I expect from a Novotel.

Dear Patrick A., Thank you for taking the time to tell us about your experience at the Novotel Cergy-Pontoise. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. As the receptionist explained to you, the computer system was down for several hours and she tried to do her best to find your reservation and solve the problem. Unfortunatelly, she couldn't take the appropriate measures to address it by the time you were checking in. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. Once again, please accept my apologies. We are looking forward to welcoming you again at the Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Graziella PATINO Chef de réception/ Front Desk manager Novotel Cergy Pontoise 3, avenue du Parc, 95100 Cergy, France Tél/Phone : +33 (0) 1 30 30 77 03 h0… novotel.com accorhotels.com

Business stay at novotel Cergy Pontoise

TripAdvisor rating 4.0/5

jaspervandeven Business - 16/02/2020 TripAdvisor review

Nice business hotel with all facilities needed for a business stay. Restaurant is okay, fitness a bit small but okay. Rooms are nice, enough space and nice good bed. Bathroom well decorated. A separate toilet is a must have.

Dear jaspervandeven, Thank you so much for your compliments about your experience with us ! We hope to see you soon at the Novotel Cergy Pontoise ! Kindest regards, Graziella Patino,

Good service and fair price

Customer review rating 4.0/5

Ag Business - 13/02/2020 Confirmed reviews ALL

Rooms are clean and comfortable. it is good to have gym available. I usually have luch and dinners there and the food is of good quality and well served.

Customer review rating 4.0/5

Jeroen Solo - 13/02/2020 Confirmed reviews ALL

Gezellige thema week.

Very well located and excellent reception and breakfast staff

Customer review rating 4.0/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

All was good

Correct

Customer review rating 3.5/5

Frederic Business - 03/02/2020 Confirmed reviews ALL

Check in trop long. Service bar bcp trop long.

Stay in Cergy

TripAdvisor rating 4.0/5

Michel M Business - 29/04/2019 TripAdvisor review

Hotel conveniently located, not far from ESSEC and from Cergy Port. Room was large enough, with separate bathroom and WC. Breakfast was fine. Food selection was rather limited on Sunday (Easter) and Monday lunch. For some reason, hotel and room were very hot as AC was not in operation yet.

Dear "Michel M", thank you for sharing your experience with the Tripadvisor community! Indeed, AC is not yet in operation, because the temperatures have gone down!

Business trip

TripAdvisor rating 4.0/5

Paul B Business - 10/02/2019 TripAdvisor review

The welcome was very freindly and the staff throughout were lovely. The room was ok, warm and clean, large enough for a business trip and the wifi worked well. I booked this hotel because it was local and had a gym, however the gym was very basic - just cardio machines and one weights machine - no free weights at all. I know its not always going to be a fully kitted gym but some free weights doesnt take much. Other than that yes i would stay here again.

Dear "Paul B", thank you so much for sharing this 4-star review! I am so glad that you truly felt welcome and will be very happy to share it with our staff. I also read your comment regarding our gym and would love to meet you next time you stay with us, so that you can give indications of what would useful for you. Kindest regards, Dominique Grandjonc, General Manager dominique.grandjonc@accor.com

Travelling for work

TripAdvisor rating 4.0/5

AnnaKatinkaAngers Business - 14/01/2019 TripAdvisor review

The hotel is ideally located near the center of Cergy-Pontoise, 10 minutes walk to the harbor.Rooms and facilities are fine only the choice of bread for breakfast is a bit poor. The swimming pool can be only used in summer time.

Dear "AnnaKatinkaAngers", thank you for your 4-star review! We were pleased to welcome you and hope to see you soon. Kindest regards, Dominique, General Manager Novotel Cergy Pontoise

Good location

TripAdvisor rating 4.0/5

FrancoisJAX Family - 19/06/2018 TripAdvisor review

Hotel is well located, rooms are typical of Novotel and clean, staff is friendly, outside of building not too appealing. parking facility is good. Breakfast buffet is good. Restaurants available at walking distance Port Cergy marina on the Oise river

Dear "FrancoisJAX", thank you for your 4-star review. We really appreciate your compliments about our location, cleanliness of our rooms, friendliness of our staff! Thanks again for sharing it! See you soon at Novotel Cergy Pontoise!

Great place to stay when in Cergy Pontoise

TripAdvisor rating 5.0/5

stephengregg2018 Business - 24/04/2018 TripAdvisor review

Easy to get to, parking is simple, and for me easy to get to work. Nice location fairly close to the port and the park nearby. The hotel itself is clean, the staff are friendly, and a descent restaurant and bar which offers good service and good food. If you're traveling alone and working late it's great to relax in the restaurant/bar before calling it a night. Rooms have recently been refurbished and are clean. Overall very comfortable

Hi "stephengregg2018", I am so thrilled to hear that you had a nice experience with us, and above all that you found our staff friendly! Thank you for sharing your comments. Hope to see you soon!

still waiting for my invoice

TripAdvisor rating 3.0/5

Francisco Javie... F Business - 12/02/2018 TripAdvisor review

I used the fast checkout. I got the draft invoice via email noticing that they wrongly charged breakfast every day. I sent an email asking for the correction, and the corresponding invoice for my expenses report. After more than one week and several emails and calls, I am still waiting for the promised invoice...

Dear "Francisco Javie... F", I am so sorry to realise that your experience with us is not as expected because of the invoicing problem. Please allow me to express my sincerest apologies and do feel free to contact me directly so that I can deal with your problem urgently! Kindest regards. Dominique Grandjonc, General Manager Novotel Cergy Pontoise dominique.grandjonc@accor.com

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