Novotel Cergy-Pontoise Hotel 4 stars

Customer review rating 4.1/5 3,662 reviews

Novotel Cergy-Pontoise
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+ 21 Services

Hotel extras

  • Just an 11-minute walk from the University of Cergy-Pontoise and the ESSEC Business School

  • In a wooded area opposite the François Mitterrand park

  • Outdoor poolside terrace

  • Free private car park with 200 spaces

  • Play area and video games for children

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Clay tennis court (Nearby)
  • Rafting (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Cergy-Pontoise

3 Avenue du Parc
95011
cergy pontoise
france

Tel: +33130303947

Fax: (+33)1/30309046

Check-in from 12h00

Check out up to 12h00

  • RER :  A Cergy Préfecture

  • RER A3 :  A CERGY PREFECTURE

  • By plane

    PARIS ORLY At 70km / 43.5 miles

  • By plane

    PARIS ROISSY CDG At 45km / 28.13 miles

  • By plane

    PONTOISE CORMEILLES-EN-VEXIN At 10km / 6.25 miles

  • By train

    PONTOISE At 5km / 3.11 miles

GPS :49.034174, 2.071419

Companies

  • 3 M 2.5 km / 1.55 mi
  • ABB 6.5 km / 4.04 mi
  • AC NIELSEN 0.5 km / 0.31 mi
  • ATLAS COPCO 6.0 km / 3.73 mi
  • AUTOLIV 5.5 km / 3.42 mi
  • DELPHI 4.5 km / 2.8 mi
  • ESSEC 0.5 km / 0.31 mi
  • INVENSYS 4.5 km / 2.8 mi
  • KYB 5.0 km / 3.11 mi
  • LVMH 5.5 km / 3.42 mi
  • NIELSEN 0.8 km / 0.5 mi
  • PEUGOT 0.0 km / 0.0 mi
  • SAFRAN 8.0 km / 4.97 mi
  • SPIE 6.0 km / 3.73 mi
  • TE CONNECTIVITY 2.5 km / 1.55 mi
  • THALES 3.5 km / 2.17 mi
  • UTC 7.0 km / 4.35 mi
Companies

Your meetings and events

The team at the Hotel Novotel Cergy Pontoise offers a new approach to meetings and events! We're on hand to support you with your projects and make sure they're a success!Our years of experience have let us build a great expertise in meetings organization.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Meeting room

  • Videoconferencing

  • Audio and video equipment

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Classic Room - 1 double bed and 1 single sofa bed

Accessible room
  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Executive room with shower, 1 double bed, 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft

Executive room with bathtub, 1 double bed, 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Menu (PDF)

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Cergy-Pontoise

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,662 reviews

tripadvisor

TripAdvisor Rating 3.5/5

579 reviews

good stay as usual

Customer review rating 4.1/5

Gérard B. Business - 12/03/2020 Confirmed reviews ALL

just one night in the hotel, as usual the same as my company headquarter is close to the hotel

Good

Customer review rating 4.1/5

Peter Business - 21/02/2020 Confirmed reviews ALL

Only issue was getting in past the security gate when on foot

Nice Hotel

Customer review rating 4.1/5

Dominique Business - 20/02/2020 Confirmed reviews ALL

For me it's the perfect location for my bussines meetings in the area. They have a nice little bar and serve good food in there restaurant.

Improve the shower please

Customer review rating 4.1/5

Jaime Business - 19/02/2020 Confirmed reviews ALL

Hotel is nice, but need to fix some details like breakfast, and specially the shower, no pressure at all.

Dear Jaime A., Thank you for taking the time to tell us about your experience at the Novotel Cergy-Pontoise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Graziella PATINO Chef de réception/ Front Desk manager Novotel Cergy Pontoise 3, avenue du Parc, 95100 Cergy, France Tél/Phone : +33 (0) 1 30 30 77 03 h0… novotel.com accorhotels.com

disapointing

Customer review rating 4.1/5

Patrick A. Business - 17/02/2020 Confirmed reviews ALL

Arrived at hotel at 11:55pm, they couldn't find my booking even after showing my email conformation, Waited for over 30mins to be given a room key, On entering the room I found it was already occupied, This was distressing for myself and the lady in the room. I then proceeded back to reception to advise and was told to wait, after another 30 min wait with no offer of a drink or communication I was eventually given a new room. This is not the service I expect from a Novotel.

Dear Patrick A., Thank you for taking the time to tell us about your experience at the Novotel Cergy-Pontoise. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. As the receptionist explained to you, the computer system was down for several hours and she tried to do her best to find your reservation and solve the problem. Unfortunatelly, she couldn't take the appropriate measures to address it by the time you were checking in. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. Once again, please accept my apologies. We are looking forward to welcoming you again at the Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Graziella PATINO Chef de réception/ Front Desk manager Novotel Cergy Pontoise 3, avenue du Parc, 95100 Cergy, France Tél/Phone : +33 (0) 1 30 30 77 03 h0… novotel.com accorhotels.com

Business stay at novotel Cergy Pontoise

TripAdvisor rating 3.5/5

jaspervandeven Business - 16/02/2020 TripAdvisor review

Nice business hotel with all facilities needed for a business stay. Restaurant is okay, fitness a bit small but okay. Rooms are nice, enough space and nice good bed. Bathroom well decorated. A separate toilet is a must have.

Dear jaspervandeven, Thank you so much for your compliments about your experience with us ! We hope to see you soon at the Novotel Cergy Pontoise ! Kindest regards, Graziella Patino,

Good service and fair price

Customer review rating 4.1/5

Ag Business - 13/02/2020 Confirmed reviews ALL

Rooms are clean and comfortable. it is good to have gym available. I usually have luch and dinners there and the food is of good quality and well served.

Customer review rating 4.1/5

Jeroen Solo - 13/02/2020 Confirmed reviews ALL

Gezellige thema week.

Very well located and excellent reception and breakfast staff

Customer review rating 4.1/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

All was good

Correct

Customer review rating 4.1/5

Frederic Business - 03/02/2020 Confirmed reviews ALL

Check in trop long. Service bar bcp trop long.

Clean modern hotel

Customer review rating 4.1/5

Tim C. Business - 27/01/2020 Confirmed reviews ALL

Arrived late. Stayed one night. Comfortable room. Good breakfast.

enough

Customer review rating 4.1/5

Mag Business - 23/01/2020 Confirmed reviews ALL

enough services, ok for bus tryp.

Dear Maria Angeles G., Thank you for taking the time to tell us about your experience at the Novotel Cergy-Pontoise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Do not hesitate in contacting me personally if you want to talk about your experience. Sincerely, Graziella PATINO Chef de réception/ Front Desk manager Novotel Cergy Pontoise 3, avenue du Parc, 95100 Cergy, France Tél/Phone : +33 (0) 1 30 30 77 03 h0… novotel.com accorhotels.com

Confortable and quiet place

Customer review rating 4.1/5

Paul G. Solo - 20/01/2020 Confirmed reviews ALL

The room was clean, and quiet.

good for 4 star

Customer review rating 4.1/5

Betsy M. Solo - 15/01/2020 Confirmed reviews ALL

The check-in and check-out was very good. I liked the fact that they've a got a vending machine with utilities like teeth brush, bad cape,... The room was correct, the bathroom also. What I didn't like was the fact that in my minibar I've only received 1 bottle of water, nothing else. And second THE BREAKFAST. For a 4-star hotel I as sooo disappointed because there was not much choice (for exemple the drinks: coffee, water, orange juice that's it) normally other 4-star hotels do have wayyy more choice, and the breakfast room was so small I could have count the amount of tables.

Dear Kissairis M. Bautista, We very much appreciate your comments regarding your stay at the Novotel Cergy-Pontoise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the minibar,we offer in all the rooms a complementary bottle of water. I can suggest you for your next stay either to book an executive room with a full complementary minibar or to order to the room service what you would like to have. About the restaurant, I'm really sorry that we did not meet your expectations. Thank you again for sharing your experience, and we hope your next visit will be more successful in all the points. Sincerely, Graziella PATINO Chef de réception/ Front Desk manager Novotel Cergy Pontoise 3, avenue du Parc, 95100 Cergy, France Tél/Phone : +33 (0) 1 30 30 77 03 h0… novotel.com accorhotels.com

Ras

Customer review rating 4.1/5

Anonymous Couples - 26/12/2019 Confirmed reviews ALL

Tranquille

Fine

Customer review rating 4.1/5

Anonymous Business - 23/12/2019 Confirmed reviews ALL

Service was great - very friendly. I had a good meal in the restaurant which was really well cooked. The hotel is quiet, thanks to the location. The bed is comfortable. However the hotel itself is fairly old and the fittings are cheap, and it does not look like the rooms have been refurbished for a while.

Nice but rooms too warm

Customer review rating 4.1/5

Martin Business - 21/12/2019 Confirmed reviews ALL

I'm happy with your hotel but the rooms are way too warm! I can't sleep and even opening the windows does not help. Please do something about it. It reall makes an otherwise great stay very negative

Dear Martin G., Thank you for sharing your impressions following your stay at the Novotel Cergy. If the interactions with our team seem to have been satisfactory, we have not managed to improve the thermal comfort in your room. The outside temperatures make it difficult for us as it is a central heat and few days earlier the temperature was quite cold. I beg you to accept our apologies. I remain at your disposal and wish merry Christmas. Sincerely, Graziella PATINO Chef de réception/ Front Desk manager Novotel Cergy Pontoise 3, avenue du Parc, 95100 Cergy, France Tél/Phone : +33 (0) 1 30 30 77 03 h0… novotel.com accorhotels.com

Relaxing

Customer review rating 4.1/5

Anonymous Business - 06/12/2019 Confirmed reviews ALL

Good. Just need to improve the gymn

Good, it was everything I needed

Customer review rating 4.1/5

Graham G. Business - 01/12/2019 Confirmed reviews ALL

I slept well, nice food and nice reception area & staff very minor complaints such as lay out of hotel with lifts in the middle and no sink in toilet area (have use toilet and go to the shower area). but every thing was good

Good experience overall

Customer review rating 4.1/5

Thanneermalai L. Business - 15/11/2019 Confirmed reviews ALL

It was good overall. It was a business trip but my family joined me. My wife and son spent a good amount time in the room and they enjoyed themselves.

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