Novotel Paris Créteil Le Lac Hotel 4 stars

Customer review rating 3.7/5 2,736 reviews

ALLSAFE approved hotel

Novotel Paris Créteil Le Lac
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+ 23 Services

Hotel extras

  • Fully-renovated meeting facilities for up to 80 people

  • Wedding planning, 153-acre (62-hectare) garden

  • Rooms with view of the lake and free secure car park

  • Healthy, gourmet menu with organic produce

  • Shopping mall 15 minutes' walk away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
Leisure and activities
  • Outdoor unheated pool
  • Hard tennis court (nearby)
  • Beach and water sports
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 19 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Paris Créteil Le Lac

Rue Jean Gabin
RN 186
94000 creteil
france

Tel: +33156725672

Fax: (+33)1/56725673

Check-in from 12h00

Check out up to 12h00

  • TVM :  BASE DE LOISIRS DE CRÉTEIL

  • TVM (TRANS VAL DE MARNE) :  TVM BASE DE LOISIRS

  • BALARD/CRETEIL PREFECTURE :  8 CRETEIL UNIV.

  • By plane

    PARIS ORLY At 10km / 6.21 miles

  • By plane

    PARIS ROISSY CDG At 33km / 20.51 miles

  • By car

    CRETEIL CENTRE At 1km / 0.63 miles

  • By train

    CRETEIL UNIVERSITE At 0.1km / 0.06 miles

  • By train

    GARE DU NORD At 16km / 9.94 miles

  • By train

    PARIS GARE DE LYON At 10km / 6.21 miles

GPS :48.780783, 2.446389

Companies

  • ESPACE JEAN MONNET 9.0 km / 5.59 mi
  • ESSILOR 1.5 km / 0.93 mi
  • GENERAL ELECTRICS 3.0 km / 1.88 mi
  • KODAK 4.0 km / 2.49 mi
  • PERNOD 1.5 km / 0.93 mi
  • SYSTEME U 1.0 km / 0.63 mi
  • UPEC 1.0 km / 0.62 mi
  • VALEO 1.5 km / 0.93 mi
  • ZA PETITS CARREAUX 6.0 km / 3.0 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.All of our rooms are fully renovated and have natural light, a screen, video projector and free WIFI

Room descriptions and layouts

19 

meeting rooms

From 1 to 126 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • WIFI access

  • Video equipment

  • Syndicate rooms

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. The Novotel Paris Créteil Le Lac has 110 air-conditioned rooms measuring 269 sq. ft. (25 m²). Our 430 sq. ft. (40 m²) Suites offer a bedroom and lounge area with Nespresso coffee machine, walk-in shower, bathrobe and slippers.

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View, Lake View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Classic Room - 1 double bed and 1 two person sofa bed

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: Lake View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Executive Room with lake view - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: Lake View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

La cabane Brasserie Maison

Type of cuisine: French

Dine how you want, when you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax whether in the restaurant, bar, terrace, or in your room.

Menu (PDF)

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Paris Créteil Le Lac

100% genuine reviews from our guests

Find out more

ALL Rating 3.7/5

2,736 reviews

tripadvisor

TripAdvisor Rating 3.5/5

681 reviews

Customer review rating 3.5/5

Anonymous Families - 09/03/2021 Confirmed reviews ALL

Gold member, I was not upgraded although I have asked and insisted. Very disappointing

Bonjour Monsieur S., Nous vous remercions d'avoir pris le temps de nous écrire à la suite de votre séjour. Nous sommes désolés que le sur classement n'ait été possible. Lorsque l'hôtel est complet nous ne pouvons malheureusement pas vous surclasser malgré votre statut gold. Nous espérons vous accueillir à nouveau prochainement afin que vous puissiez profiter du sur classement, A bientôt, Léa GAGNOU Community manager

Well located for business meetings. Friendly atmosphere at the hotel

Customer review rating 4.5/5

David S. Business - 17/12/2020 Confirmed reviews ALL

Friendly reception from staff and given the covid situation there was a real desire to make every work as best as possible. Good evening meal selection even if I did have to eat it in my room.

Bonjour Monsieur S., Nous vous remercions pour vos mots suite à votre séjour, c'est avec plaisir que nous les lisons surtout pendant cette période. Je me charge de les transmettre à l'ensemble de l'équipe. Au plaisir de vous accueillir pour vos prochains séjours et nous vous souhaitons d'excellentes fêtes de fin d'année. A bientôt, Léa GAGNOU Chargée de communication junior

super stay

Customer review rating 5.0/5

Bruno B. Business - 24/08/2020 Confirmed reviews ALL

all perfect !!! great staff !!! thank you

Customer review rating 1.5/5

Christian S. Business - 11/08/2020 Confirmed reviews ALL

Room is not cleaned, and when it is it is badly cleaned Airco doesn't function Personnel is disengaged

Excellent experience overall

Customer review rating 5.0/5

Anonymous Business - 16/01/2020 Confirmed reviews ALL

Excellent overall experience. Room was comfortable, food and drink very nice and lovely setting next to the lake.

Bonjour Monsieur K., Nous vous remercions pour votre excellent avis suite à votre séjour. Au plaisir de vous accueillir pour votre prochain séjour. Léa Gagnou Chargée de communication junior
Customer review rating 2.5/5

Anonymous Couples - 14/12/2019 Confirmed reviews ALL

Week end en couple

Bonjour Monsieur A., Nous vous remercions d'avoir pris le temps de partager votre avis même si nous aurions préféré que votre expérience soit meilleure. Nous avons remarquez les points à améliorer pour votre prochaine visite. Nous espérons vous revoir parmi nous prochainement, A bientôt, Léa Gagnou Chargée de communication junior

Very nice

Customer review rating 4.0/5

Alec Business - 13/12/2019 Confirmed reviews ALL

Everything was very good, staff were very kind and very polite

Dear ALEC W., We very much appreciate your comments regarding your stay at the Novotel Paris Créteil Le Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Léa Gagnou SN junior

Super confortable

Customer review rating 5.0/5

Nora Couples - 29/11/2019 Confirmed reviews ALL

Top

Dear NORA N., We very much appreciate your comments regarding your stay at the Novotel Paris Créteil Le Lac. It is always a pleasure to receive positive feedback. Sincerely, Léa Gagnou SN

A nice place to be

Customer review rating 4.5/5

Herve Business - 15/11/2019 Confirmed reviews ALL

The space was very nice. Everything was good

Dear NGUOMTO T., We very much appreciate your comments regarding your stay at the Novotel Paris Créteil Le Lac. It is always a pleasure to receive positive feedback. Sincerely, Léa Gagnou SN junior
Customer review rating 5.0/5

Anonymous Business - 06/11/2019 Confirmed reviews ALL

repos

Bonjour Monsieur D., Nous vous remercions pour votre excellente note suite à votre séjour ! A très bientôt, Léa Gagnou Chargée de communication junior

Good

Customer review rating 4.0/5

Jarno Business - 29/10/2019 Confirmed reviews ALL

Good bed Good food Fine staff

Monsieur T., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Paris Créteil Le Lac. C’est avec grand plaisir que nous recevons vos compliments. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Georges CHRISTOS Directeur

Nice and pleasant hôtel

Customer review rating 4.0/5

B. Couples - 27/10/2019 Confirmed reviews ALL

No night fuss and the room cleaned well, which is good except that there were too many pillows on the bed for a standard room.

LivioM Villongo, Italia 276 Room obsolete, ruined and dirty - the staff seemed like tourists

Customer review rating 0.5/5

Livio M. Families - 15/10/2019 Confirmed reviews ALL

https://www.tripadvisor.it/ShowUserReviews-g196564-d197410-r71…-Novotel_Paris_Creteil_Le_Lac-Creteil_Val_de_Marne_Ile_de_France.html

Okay.

Customer review rating 3.5/5

Emmanuel Business - 08/10/2019 Confirmed reviews ALL

I stayed many times in this hotel as it is very convenient to go to the office in Creteil. Everytime the service at the restaurant is just Okay. Nothing major but every time I have the feeling it could have been better. For this stay, I did not like the fact that I had to get up and go to the bar to sign the bill and give my room number loudly after I finish my dinner. When I go to a place very often , I appreciate if there is something special. I do not feel that in this hotel.

Dear EMMANUEL ALAIN G., Thank you for taking the time to tell us about your experience at the Novotel Paris Créteil Le Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Georges CHRISTOS Manager
Customer review rating 4.5/5

Anonymous Business - 08/10/2019 Confirmed reviews ALL

Lots of improvements since my last stay several months back. Breakfast higher quality, friendly and helpful staff (that was already the case from the start) and excellent dinner.

Dear KATHRIN H., We very much appreciate your comments regarding your stay at the Novotel Paris Créteil Le Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georges CHRISTOS Manager

Service is not to NOVOTEL standards!

TripAdvisor rating 2.0/5

herwigc Business - 07/07/2019 TripAdvisor review

I stay once every 2 months in this hotel as my office is nearby. But this time was really disappointing. Room 320 is in front of the elevators, so you have noise all the time. Nespresso machine in the room was not working. Shower gives a minimal quantity of water. Breakfast at 7am: no bread, no croissants and one of the 2 coffee machines not working... Staff (except Loic from reception) are not interested in their job nor in the welfare of the customers... The night before I was staying in Novotel Birmingham Airport. It is clear that this Novotel in Créteil is rather the Ibis Styles level...

My first and last night in this hotel

TripAdvisor rating 2.0/5

Mondaytraveller1 Business - 01/07/2019 TripAdvisor review

I just stayed here once and for one night, but the experience was bad. I was checked-in prior to arrival. The welcome and handing out of key was quick and easy. But thereafter everything was a mess. The restaurant service was very slow and almost not existing, and the same with the service in the bar. Just to pay for the dinner took 20 minutes! It was very difficult to sleep due to a lot of noise from other guests and from the air-con in the nearby room (my own was turned-off due to the noise). Next morning the breakfast was very bad, due to no service, no clean plates, almost no food left (the service was very slow to refill the food stations).And many of the tables was not cleaned from the previous users. Ordering of a taxi took the involvement of 3 persons in the reception (actually there was none at the reception at around 9:00 AM). This hotel does not have the same level of standard as many other Novotels. I will select another hotel next time.

Bonjour GrandTour19906539014, Vous avez gardé un souvenir mitigé de votre séjour dans mon hôtel, et, vous soulignez certaines insuffisances dans la prestation qui vous a été délivrée. J’en suis sincèrement désolé et vous prie d’accepter mes excuses. J’attache beaucoup d’importance à corriger nos erreurs. Vos remarques, transmises à mon équipe, sont pour partie résolues et nous travaillons à ce que notre prestation devienne irréprochable. Nous espérons vous revoir pour que vous puissiez profiter pleinement de votre séjour dans notre établissement, Cordialement, Georges CHRISTOS, Directeur.

ibis disguised as Novotel

TripAdvisor rating 2.0/5

moelbi Business - 04/03/2019 TripAdvisor review

This hotel is just by name and price a Novotel. By service (poor), bathroom (small), amenities (none) and breakfast (small) it's rather an ibis. Though I have to admit the rooms are bigger than in an ibis hotel. But I really wonder how it got it's 4 stars.

Thank you for answering our questionnaire. I appreciate the time you took to share the problems you encountered during your stay. Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. Please be assured, that I will do my utmost to provide an appropriate follow up to your comments. Sincerly , Georges CHRISTOS, General Manager.

If you're looking for a 4 star hotel, then I'd look elsewhere.

TripAdvisor rating 2.0/5

Passport44112531758 Business - 26/11/2018 TripAdvisor review

This hotel wasn't unclean or completely underwhelming but it was not what you would expect from a 4 star establishment. There were stains in the shower and the grates were missing from the air vents. The rooms on the Rdc or basement also looks just like a basement and no efforts were done to modernize or make it classy.

Lost my breakfast for a disorganization

TripAdvisor rating 2.0/5

Dusty72 Business - 15/06/2018 TripAdvisor review

Morning I go to take my breakfast and I find an asiatic group of tourists which took literally all food. I cannot wait because of my work so I decide to do not have it but...hotel invoices me anyway saying that this was the option I took!!! Result they just gave me 2000 points on my accord card but the way they managed the situation was really disorganized !

Dear Dusty72, Thank you for your feedback about your stay at Novotel Paris Créteil le Lac. I’m sorry that you didn’t have your breakfast. My collegues couldn’t refund you because you get a package bed&breakfast, that’s why they gave you 2000 points. In all cases receive my sincere apologies. If you have the opportunity to come back to Créteil, we will be happy to welcome you again. Best regards. Georges CHRISTOS. General Manager.

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