Novotel Paris Créteil Le Lac Hotel 4 stars

Customer review rating 3.7/5 2,480 reviews

Novotel Paris Créteil Le Lac
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+ 23 Services

Hotel extras

  • Fully-renovated meeting facilities for up to 80 people

  • Wedding planning, 153-acre (62-hectare) garden

  • Rooms with view of the lake and free secure car park

  • Healthy, gourmet menu with organic produce

  • Shopping mall 15 minutes' walk away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
Leisure and activities
  • Outdoor unheated pool
  • Hard tennis court (Nearby)
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 19 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Paris Créteil Le Lac

Rue Jean Gabin
RN 186
94000
creteil
france

Tel: +33156725672

Fax: (+33)1/56725673

Contact email

Check-in from 12h00

Check out up to 12h00

  • TVM :  BASE DE LOISIRS DE CRÉTEIL

  • TVM (TRANS VAL DE MARNE) :  TVM BASE DE LOISIRS

  • BALARD/CRETEIL PREFECTURE :  8 CRETEIL UNIV.

  • By plane

    PARIS ORLY At 10km / 6.21 miles

  • By plane

    PARIS ROISSY CDG At 33km / 20.51 miles

  • By car

    CRETEIL CENTRE At 1km / 0.63 miles

  • By train

    CRETEIL UNIVERSITE At 0.1km / 0.06 miles

  • By train

    GARE DU NORD At 16km / 9.94 miles

  • By train

    PARIS GARE DE LYON At 10km / 6.21 miles

GPS :48.780783, 2.446389

Companies

  • ESPACE JEAN MONNET 9.0 km / 5.59 mi
  • ESSILOR 1.5 km / 0.93 mi
  • GENERAL ELECTRICS 3.0 km / 1.88 mi
  • KODAK 4.0 km / 2.49 mi
  • PERNOD 1.5 km / 0.93 mi
  • SYSTEME U 1.0 km / 0.63 mi
  • UPEC 1.0 km / 0.62 mi
  • VALEO 1.5 km / 0.93 mi
  • ZA PETITS CARREAUX 6.0 km / 3.0 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.All of our rooms are fully renovated and have natural light, a screen, video projector and free WIFI

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • WIFI access

  • Video equipment

  • Syndicate rooms

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. The Novotel Paris Créteil Le Lac has 110 air-conditioned rooms measuring 269 sq. ft. (25 m²). Our 430 sq. ft. (40 m²) Suites offer a bedroom and lounge area with Nespresso coffee machine, walk-in shower, bathrobe and slippers.

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City side, Lake side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Classic Room - 1 double bed and 1 two person sofa bed

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: Lake side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Executive Room with lake view - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

La Cabane

Type of cuisine: French

Dine how you want, when you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax whether in the restaurant, bar, terrace, or in your room.

Menu (PDF)

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Paris Créteil Le Lac

100% genuine reviews from our guests

Find out more

ALL Rating 3.7/5

2,480 reviews

tripadvisor

TripAdvisor Rating 3.5/5

657 reviews

Excellent experience overall

Customer review rating 3.7/5

Anonymous Business - 16/01/2020 Confirmed reviews ALL

Excellent overall experience. Room was comfortable, food and drink very nice and lovely setting next to the lake.

Bonjour Monsieur K., Nous vous remercions pour votre excellent avis suite à votre séjour. Au plaisir de vous accueillir pour votre prochain séjour. Léa Gagnou Chargée de communication junior
Customer review rating 3.7/5

Anonymous Couples - 14/12/2019 Confirmed reviews ALL

Week end en couple

Bonjour Monsieur A., Nous vous remercions d'avoir pris le temps de partager votre avis même si nous aurions préféré que votre expérience soit meilleure. Nous avons remarquez les points à améliorer pour votre prochaine visite. Nous espérons vous revoir parmi nous prochainement, A bientôt, Léa Gagnou Chargée de communication junior

Very nice

Customer review rating 3.7/5

Alec Business - 13/12/2019 Confirmed reviews ALL

Everything was very good, staff were very kind and very polite

Dear ALEC W., We very much appreciate your comments regarding your stay at the Novotel Paris Créteil Le Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Léa Gagnou SN junior

Super confortable

Customer review rating 3.7/5

Nora Couples - 29/11/2019 Confirmed reviews ALL

Top

Dear NORA N., We very much appreciate your comments regarding your stay at the Novotel Paris Créteil Le Lac. It is always a pleasure to receive positive feedback. Sincerely, Léa Gagnou SN

A nice place to be

Customer review rating 3.7/5

Herve Business - 15/11/2019 Confirmed reviews ALL

The space was very nice. Everything was good

Dear NGUOMTO T., We very much appreciate your comments regarding your stay at the Novotel Paris Créteil Le Lac. It is always a pleasure to receive positive feedback. Sincerely, Léa Gagnou SN junior
Customer review rating 3.7/5

Anonymous Business - 06/11/2019 Confirmed reviews ALL

repos

Bonjour Monsieur D., Nous vous remercions pour votre excellente note suite à votre séjour ! A très bientôt, Léa Gagnou Chargée de communication junior

Good

Customer review rating 3.7/5

Jarno Business - 29/10/2019 Confirmed reviews ALL

Good bed Good food Fine staff

Monsieur T., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Paris Créteil Le Lac. C’est avec grand plaisir que nous recevons vos compliments. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Georges CHRISTOS Directeur

Nice and pleasant hôtel

Customer review rating 3.7/5

B. Couples - 27/10/2019 Confirmed reviews ALL

No night fuss and the room cleaned well, which is good except that there were too many pillows on the bed for a standard room.

LivioM Villongo, Italia 276 Room obsolete, ruined and dirty - the staff seemed like tourists

Customer review rating 3.7/5

Livio M. Families - 15/10/2019 Confirmed reviews ALL

https://www.tripadvisor.it/ShowUserReviews-g196564-d197410-r71…-Novotel_Paris_Creteil_Le_Lac-Creteil_Val_de_Marne_Ile_de_France.html

Okay.

Customer review rating 3.7/5

Emmanuel Business - 08/10/2019 Confirmed reviews ALL

I stayed many times in this hotel as it is very convenient to go to the office in Creteil. Everytime the service at the restaurant is just Okay. Nothing major but every time I have the feeling it could have been better. For this stay, I did not like the fact that I had to get up and go to the bar to sign the bill and give my room number loudly after I finish my dinner. When I go to a place very often , I appreciate if there is something special. I do not feel that in this hotel.

Dear EMMANUEL ALAIN G., Thank you for taking the time to tell us about your experience at the Novotel Paris Créteil Le Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Georges CHRISTOS Manager
Customer review rating 3.7/5

Anonymous Business - 08/10/2019 Confirmed reviews ALL

Lots of improvements since my last stay several months back. Breakfast higher quality, friendly and helpful staff (that was already the case from the start) and excellent dinner.

Dear KATHRIN H., We very much appreciate your comments regarding your stay at the Novotel Paris Créteil Le Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georges CHRISTOS Manager

Comfortable rooms

Customer review rating 3.7/5

R Business - 27/09/2019 Confirmed reviews ALL

I had a good experience. I skipped breakfast as that is far too expensive.

Dear RALPH S., We very much appreciate your comments regarding your stay at the Novotel Paris Créteil Le Lac. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georges CHRISTOS Manager

Enjoy staying in Paris - Novotel Créteil Le Lac

Customer review rating 3.7/5

Andre P. Business - 27/09/2019 Confirmed reviews ALL

Very nice hotel having nice rooms, a good restaurant and a very friendly and helpfull team. Great to be here.

Dear ADRIANUS GERARDUS WILHELMUS P., We very much appreciate your comments regarding your stay at the Novotel Paris Créteil Le Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georges CHRISTOS Directeur

Okeish

Customer review rating 3.7/5

Anonymous Business - 23/09/2019 Confirmed reviews ALL

The room was ok. Clean. Bed comfortable. Big plus for a large TV screen. Bathroom without the cabin causing a lot of water spilled over the floor after the showering. I missed a traditional reception as I was sometimes lost who is doing what from a hotel service perspective. I prefer also to get an option for a paper invoice at the check out and not only via email.

Dear WOJCIECH R., Thank you for taking the time to tell us about your experience at the Novotel Paris Créteil Le Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Georges CHRISTOS CEO

Good night sleep

Customer review rating 3.7/5

Ms G. Families - 04/09/2019 Confirmed reviews ALL

Following a C-section, the Team took care of me. From the booking confirmation call, to the cleaning Lady the first morning, Arafat at the breakfast, the Cook who helped me warm up my food, the Lobby Man who opened the basement door to access thé lift as I couldn't walk up and down the stairs at the entrance, I felt warmly welcome !

A nice stay a few small issues which need attention

Customer review rating 3.7/5

Paul Families - 01/08/2019 Confirmed reviews ALL

Had an enjoyable stay in one of your suites. A few small issues though... 1. Shower often lost water pressure to the point the water completely stopped. 2. Room cleaners not the best - food crumbs still on the floor despite being hoovered. Drink not always replaced in the fridge. Not all the cleaners are friendly, you see them in the coridor and they don'y say anything. I also saw one of the cleaners walking around bare foot, which is very far from professional. 3. A little disappointed with the size of the suite and as the premier room, they really should have a view of the lake and not the car park. 4. Don't understand why the executive rooms have better bathrooms than the suites. Having said this, the staff were pleasant and the food was nice both the times we ate.

Dear PAUL S., We very much appreciate your comments regarding your stay at the Novotel Paris Créteil Le Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georges CHRISTOS Manager

Ac did not work

Customer review rating 3.7/5

Michael R. Families - 30/07/2019 Confirmed reviews ALL

It was hottest day in paris and our AC didnot work. We contact the managment several times ,but they didnot do any thing to help us. over all every thing was like a two star hotel. it was nothing like a Novotel.

I was very surprise at the lack of attention made to the guest experience

Customer review rating 3.7/5

Dean Business - 25/07/2019 Confirmed reviews ALL

1. The check in process was overly cumbersome and left me feel somewhat untrusted 2. The temperature of the lobby was excessively warm 3. The TV kept loosing connection about every 30 minutes rendering watching TV useless 4. The room had left over cleanliness issues from the previous guest. 5. The room A/C did not work and I finally got to sleep at 4:30 AM only so have to leave for work at 6:30 6. I checked out early due to the above and was not offered anything as to a reduction of free night etc. 7. When awaiting my taxi a fellow at the desk told me to go ahead and have a water on the house as it was very hot in the lobby awaiting the taxi. As I waited a clerk came outside and accussed me of taking a water without paying. I tried to communicate that everything was taken care of. He persisted and them a lady came outside and accussed me again stating that I was so much as stealing a simple bottle of water. OMG intelligence does not appear to be a prerequisite to work here and the word guest relations is obviously very foreign. I would not suggest anyone with any type of expectation of satisfaction to visit this property. Actually it is quite sad the I was offered nothing than when the lobby exceeded 100 degrees accussed of stealing a simple water.

Dear DEAN H., Thank you for taking the time to tell us about your experience at the Novotel Paris Créteil Le Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Georges CHRISTOS, Manager.

Room Hot - Dinner Late

Customer review rating 3.7/5

David Business - 19/07/2019 Confirmed reviews ALL

Room allocated - AC hardly working? - Dinner ordered took almost 45 mins.

Service is not to NOVOTEL standards!

TripAdvisor rating 3.5/5

herwigc Business - 07/07/2019 TripAdvisor review

I stay once every 2 months in this hotel as my office is nearby. But this time was really disappointing. Room 320 is in front of the elevators, so you have noise all the time. Nespresso machine in the room was not working. Shower gives a minimal quantity of water. Breakfast at 7am: no bread, no croissants and one of the 2 coffee machines not working... Staff (except Loic from reception) are not interested in their job nor in the welfare of the customers... The night before I was staying in Novotel Birmingham Airport. It is clear that this Novotel in Créteil is rather the Ibis Styles level...

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