Novotel Massy Palaiseau Hotel 4 stars

Customer review rating 4.0/5 2,770 reviews

Novotel Massy Palaiseau
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+ 21 Services

Hotel extras

  • Outdoor swimming pool overlooking the landscaped garden

  • 8 meeting rooms with natural light

  • Family Rooms for 2 adults and 2 children under age 16

  • Restaurant and bar with tranquil outdoor terrace overlooking the pool

  • Large, private, outdoor car park with 150 spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Outdoor unheated pool
  • Outdoor playground for children
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Massy Palaiseau

18.20 Avenue Emile Baudot
91120
palaiseau
france

Tel: +33164539000

Fax: (+33)1/64471780

Check-in from 12h00

Check out up to 12h00

  • BUS 199 :  199 BAUDUSSE-BAUDOT

  • Massy RER - Châtelet :  J Noctambus Ramolfo Garnier

  • Massy RER - Longjumeau :  199 Baudot

  • Massy RER - Rungis MIN :  319 Ampère Nord

  • RER :  B / C MASSY PALAISEAU

  • RER B4 :  B4 Massy Palaiseau

  • RER C2 :  C2 Massy Palaiseau

  • RER C8 :  C8 Massy Palaiseau

  • By plane

    PARIS ORLY At 15km / 9.32 miles

  • By plane

    PARIS ORLY At 15km / 9.32 miles

  • By plane

    ROISSY CHARLES DE GAULLE At 50km / 31.07 miles

  • By car

    PALAISEAU MASSY ZI At 1km / 0.63 miles

  • By train

    MASSY TGV At 0.8km / 0.5 miles

GPS :48.719146, 2.263697

Companies

  • AGILENT TECH 1.0 km / 0.62 mi
  • ALCATEL 0.4 km / 0.25 mi
  • ALCATEL LUCENT 8.0 km / 4.97 mi
  • ALSTOM 0.5 km / 0.31 mi
  • AVNET 0.9 km / 0.56 mi
  • CARREFOUR 0.5 km / 0.31 mi
  • CGG VERITAS 1.0 km / 0.62 mi
  • DANONE 5.0 km / 3.11 mi
  • DANONE RESEARCH 6.0 km / 3.73 mi
  • EBSCO 5.0 km / 3.11 mi
  • ERICSSON 0.35 km / 0.22 mi
  • GENERAL ELECTRIC 1.5 km / 0.93 mi
  • HEWLETT PACKARD 8.3 km / 5.16 mi
  • OBIANE 0.1 km / 0.06 mi
  • ORANGE 0.1 km / 0.06 mi
  • RECKITT BENCKISER 0.65 km / 0.4 mi
  • SAFRAN / SAGEM 0.8 km / 0.5 mi
  • SANOFI AVENTIS 1.2 km / 0.75 mi
  • SCHNEIDER ELECTRIC 1.5 km / 0.93 mi
  • SILICA 1.0 km / 0.62 mi
  • THALES 1.5 km / 0.93 mi
Companies

Your meetings and events

Meeting@Novotel: where meetings equal success. Whatever the type of meeting, better your odds of success with the Novotel network.Our years of experience have let us build a great expertise in meetings organization.Our naturally-lit meeting rooms are ideal for hosting meetings of 10 to 150 people. Combine well-being and efficiency to optimize your working time in rooms which are fully-equipped to meet all requirements.

11 

meeting rooms

From 1 to 346 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Meeting room

  • WIFI access

  • Video equipment

  • Syndicate rooms

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. All rooms at the Hotel Novotel Massy Palaiseau measure 269 sq. ft. (25 m²) and offer free WIFI. Choose the Executive Room and enjoy a wellness kit with bathrobes and slippers, Nespresso coffee machine and free minibar.

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: City side, Pool side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with park and pool view, 1 double bed and 1 single sofa bed

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: Pool side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: City side, Pool side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: Courtyard side, Park view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

A TOUTE HEURE

Non contractual photo

You can order meals 24 hours a day with the "A Toute Heure" menu

Our guest reviews for
Novotel Massy Palaiseau

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,770 reviews

tripadvisor

TripAdvisor Rating 3.5/5

531 reviews

Hotel under construction

Customer review rating 4.0/5

Anonymous Couples - 03/03/2020 Confirmed reviews ALL

The hotel was under construction and we couldn‘t use all facilities. In addition the breakfast tableware wasn‘t okay e.g. cups were damaged.

Excellent service

Customer review rating 4.0/5

Mark I. Business - 14/02/2020 Confirmed reviews ALL

Personnel was very attentive and deserves a Big Thank You for the excellent service delivered.

poor

Customer review rating 4.0/5

Marlene Business - 13/02/2020 Confirmed reviews ALL

- Reception desk: I had luggages & was recommended to take the stairs.... - torn curtains - stained carpet - poor bed comfort - room temperature difficult to set properly - room not very cleaned... Only breakfast was a nice experience, the gentlemen was very nice.

Excellent Staff

Customer review rating 4.0/5

Bill Z. Business - 09/02/2020 Confirmed reviews ALL

I have been coming here for years and your staff takes exceptional care of me during my stay.

Thought we were in an IBIS

Customer review rating 4.0/5

Nick H. Families - 30/12/2019 Confirmed reviews ALL

The Hotel was very quiet probably due to the rail strikes . it would have been a good location to catch the TGV into Paris. Plenty of parking space. We decided to trade up within the Accor group to Novotel. Overall presentation was like an IBIS. Staff were pleasant and helpful. One complimentary bottle of water for 3 adults in one room. We given extra by one member of reception. Another employee question our request stating it was One per room irrespective of number of guests. No extraction was working in our bathroom or separate toilet.

Friendly staff, good location for traveling

Customer review rating 4.0/5

Werner Families - 23/12/2019 Confirmed reviews ALL

All good. The breakfast was not to Novotel standards. But this might be caused by strikes in Paris and only a handful guests in the entire hotel. The staff was very nice and the room was comfortable.

Business stay in Massy 4 days

TripAdvisor rating 3.5/5

Marc B Business - 16/12/2019 TripAdvisor review

Thanks for the stay It was great My comments below Nice staff Nice room Good sleep Good food Good wine Close to work Very good Thanks The most irritating is having to explain it in 200 characters. Ridiculous

correct

Customer review rating 4.0/5

Philippe Business - 14/12/2019 Confirmed reviews ALL

correct

Customer review rating 4.0/5

Anonymous Business - 25/10/2019 Confirmed reviews ALL

hair dryer is no function

Disappointed

TripAdvisor rating 3.5/5

pip268 Business - 19/10/2019 TripAdvisor review

The hotel is in a terrible location - building sites and run-down tenements. I was given a room right next door to the elevator resulting in all night long noise. I was staying for 2 nights. On check in I was informed that due to IT problems I had to pay for my first night right then. Paid for the second night on check out but never received my reward points. This was particularly galling as I am registered for their "stay 3 x 2 nights" promotion to receive bonus award points. As members of the Accor reward program will know, their lack of customer service is legendary. It's not even possible to complete the " record missing points" web page as it asks for a mandatory field to be filled in that will not accept input - I tried 3 different browsers. I will be sticking with IHG in future.

The floors and the rooms smelled a lot

Customer review rating 4.0/5

P3-ter Business - 16/10/2019 Confirmed reviews ALL

I had to change the room, since my original room was smelling like an old wet basement room. And I never ever had asked at a reception desk before in my life to change rooms. So I am quite relaxed usually, but couldnt stand this. Changing rooms was easy and quick, but it smelled in the new room as well… less as in the first room but it was kind of acceptable...but others less robust like me would have changed the room as well. Then in all the floors some artificial smell has been created to make the floors smell nicer ...instead it gave me headache quite a lot. Breakfast was overall ok, but it took quite some time until someone came to clean the table. Based on this experience I will avoid choosing Novotel for a business trip next time, since there are other hotel chains out there I made a better experience before.

Customer review rating 4.0/5

Anonymous Business - 07/10/2019 Confirmed reviews ALL

I have an ARCOR gold membership card. There is promised to get an upgrade to a premium room. I was in the last half a year many weeks in this hotel, I always got the info, that no premium rooms are available. I am asking myself, what is the value of the gold membership. In the standard rooms (price 180 €) is only a package of soap, nothing more in the bathroom. And in the fridge is one bottle of mineral water. If there are really no premium rooms abvailable, why not adding this to the standard rooms.

few reasons to stay here

Customer review rating 4.0/5

Anonymous Business - 05/10/2019 Confirmed reviews ALL

Room: comfortable size. With nice working desk Facilities: old building but it's ok. Only one super tiny elevator I've ever seen in such public building. Service: terrible - long queue of checkout line every morning, slow process - no laundry service for long stayers. and you cheated/lied on my wash/dry request. - you can't even find extra laundry bag

Business visit

Customer review rating 4.0/5

Adm Business - 16/09/2019 Confirmed reviews ALL

Good check in/out + good service in restaurant. Hotel is tired and in need of an update. Room AC not very effective. Sink and shower drains smell (badly)

Customer review rating 4.0/5

Paul V. S. Business - 06/09/2019 Confirmed reviews ALL

I had issue with keycard 2 days, the staff were very friendly and helpful to resolve the issue. I also found the staff at bar and at breakfast welcoming and helpful

Cleanliness and maintenance problems

Customer review rating 4.0/5

Morris L. Business - 01/09/2019 Confirmed reviews ALL

Not good. I cancelled my next stay as the room are very outdated and hallways not clean.

Great location and good hotel

Customer review rating 4.0/5

Bas Families - 24/08/2019 Confirmed reviews ALL

Just 20 minutes by train to the heart of Paris. Great breakfast and helpful staff. And a pool to cool of after a long day.

Our stay at the hotel was very enjoyable

Customer review rating 4.0/5

Wendy J. Families - 22/08/2019 Confirmed reviews ALL

We had an excellent stay at the hotel. The barman/waiter was fantastic and couldn't do enough to help us.

Great service and good sized, comfortable rooms

Customer review rating 4.0/5

Tricia G. Couples - 21/08/2019 Confirmed reviews ALL

We enjoyed the food in the restaurant where the service was great. The bed was very comfortable and the room was perfect for our stay.

DEFINITELY NOT 4STARS STANDARD

Customer review rating 4.0/5

V .. O. Families - 21/08/2019 Confirmed reviews ALL

Family room not safe as myself and my kids bumped into all the iron parts protruding from the sofa bed. From a health and safety point of view the room is too small for all the furniture. Secondly for a family of 4 we got only 2 cups for tea in the room and 2 small pots of milk this meant only my kids could have tea . Thirdly we had dinner in our room and was told to put the plates outside the room for collection. We woke up the next morning to find the plates still there where we were told to leave them. Fourthly the room attendant insisted on cleaning our room even when I put the do not disturb sign and even told her my husband was still sleeping. Last but not least my daughter hurt her arm while playing outside and we were told at the reception that there was NO FIRST AID KIT. REDICULOUS

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