Novotel Nantes Carquefou

Novotel Nantes Carquefou 4 stars

Customer review rating (ALL Rating) 4.3/5 1,135 reviews

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Hotel extras

  • Stade de la Beaujoire and exhibition center 10minutes away

  • 9 meeting rooms for your conferences and seminars

  • Bar and restaurant with terrace

  • Spacious, comfortable rooms with free WiFi

Hotel location

Novotel Nantes Carquefou

4 Allee des sapins, PA Antarès Belle Etoile
44470 CARQUEFOU
France

GPS:47.283785, -1.455375

Telephone +33 2 28 09 44 44

Fax +33 2 28 09 44 54

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVOTEL CAFE

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

12 

meeting rooms

From 1 to 150 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

We have 92 rooms, of which 66 are Superior and 26 are Executive, spread over the ground floor and first floor.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,135 reviews

TripAdvisor Rating  4.0/5  593 reviews

Not for tourists

TripAdvisor rating 1.0/5

Carole1974 Families - TripAdvisor review

We stayed there for a wedding nearby for two nights at the end of August. Situated on an industrial park and with very little in the local area the hotel is completely unsuitable for tourists, Our very small room (272), had holes in the curtains, a blocked sink in the bathroom, the woodwork was badly chipped, no safe, and would have been poor as student accommodation.Overall the hotel looks very tired. The pool is pleasant but the garden is scrappy. The hotel is situated on 2 floors but there is no lift. On arrival on Saturday we asked the front desk to book a taxi to pick us up from the wedding venue at midnight on Sunday to bring us back to the hotel. The next day I had several messages from the taxi service demanding payment as the driver had gone to the venue on the wrong night. The desk was sympathetic and accepted they had made a mistake. When we asked them to ensure there would be a taxi to pick us up at midnight on Sunday they assured us there would. Sad to say there was no taxi and we had to make alternative arrangements. Any tourist would be better to stay in central Nantes.

Dear Madam, Thank you for taking the time to write to us following your stay at Novotel Nantes Carquefou. We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies. Novotel hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary renovation measures will be implemented to improve the quality of our services. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Looking forward to welcoming you soon, we ask you to believe, Madame, in the expression of our best feelings. The Reception team

Good stay

Customer review rating 5.0/5

Barend V. Families - Confirmed reviews ALL

Very enjoyable. Staff very helpful with all the guests for my son's wedding.

Dear BAREND V., We very much appreciate your comments regarding your stay at the Novotel Nantes Carquefou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe Réception

Very satisfied

Customer review rating 5.0/5

Fiona C. Friends - Confirmed reviews ALL

Comfortable room. Very pleasant and helpful staff

Dear FIONA C., We very much appreciate your comments regarding your stay at the Novotel Nantes Carquefou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe Réception

Splash out for an Executive room

TripAdvisor rating 3.0/5

x229 Couples - TripAdvisor review

We stayed two nights in August. On the first night, we were in a standard room in which the air conditioning didn't work. We set the temperature to 18, then left for the evening. Came back at midnight and the room was too hot. The next day we moved to an Executive room - which was more comfortable in every way. Whilst the hotel has two floors, it does not have a lift - so beware. Also, the garden is awful - it is shabby, and could be a lot nicer. The breakfast was a mixed bag - not great value, but included a "press your own" orange juice machine. Overall, useful for a stopover of 1 or 2 nights.

Dear Madam, Sir, Thank you for taking the time to write to us following your stay at Novotel Nantes Carquefou. We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies. Novotel hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary renovation measures will be implemented to improve the quality of our services. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Looking forward to welcoming you soon, we ask you to believe, Madame, Sir, in the expression of our best feelings. The Reception team

Middle of industrial park. Not much nearby

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Not v impressed. Breakfast was poor. Nothing available to eat when arrived at 3pm.

Dear KAREN S., Thank you for taking the time to tell us about your experience at the Novotel Nantes Carquefou. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team

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Other web-users rate our hotel

  • 85 reviews 8.4/10 Location
  • 404 reviews 5.6/10 Room
  • 494 reviews 9.2/10 Service
  • 7 reviews 9/10 WiFi
  • 175 reviews 7.9/10 Breakfast
  • 173 reviews 8.6/10 Food
  • 153 reviews 5.1/10 Cleanliness
  • 116 reviews 8.8/10 Pool

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