Novotel Chartres 4 stars

Customer review rating (ALL Rating) 4.4/5 1,291 reviews

Hotel extras

  • Private, free undercover car park

  • On-site catering available

  • Fiber WiFi

  • 7 meeting rooms and close to the exhibition park

  • Charging terminal for electric vehicles

Hotel location

Novotel Chartres

5 ter avenue Marcel proust
28000 CHARTRES
France

GPS:48.452821, 1.530401

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVOTEL CAFE

For a quick lunch or a meal with friends, our chef will delight you with his dishes made with seasonal produce. Discover our daily menu. Bon appétit!

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious and perfectly flexible, the Novotel bedroom is a real living area, adapting to all requirements in its environmentally-friendly approach. The hotel offers eco-certified complimentary items.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,291 reviews

TripAdvisor Rating  4.0/5  832 reviews

Juste une nuit de passage

Customer review rating 3.5/5

D. Business - Confirmed reviews ALL

Difficult to find the hotel when arriving in the area, but then nothing special.

Dear OLIVIER D., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Service Réception Novotel Chartres

Normal

Customer review rating 4.5/5

Raphael Business - Confirmed reviews ALL

Correct

Dear RAPHAEL H., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Service Réception Novotel Chartres

Dissatisfied

Customer review rating 1.5/5

P. Business - Confirmed reviews ALL

Room noisy, no possibility to use my electrical shave (electric box opened, very dangerous)

Monsieur P., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Chartres. Après vérification la réservation a été faite sur un tarif négocié par votre entreprise avec ACCOR, qui nécessite, certes un numéro de carte bancaire en garantie, mais en aucun cas un prépaiement puisque, selon les conditions de vente, le tarif est annulable sans frais jusqu'à 18h le jour de l'arrivée. Nous sommes désolés de lire que le bruit dans la chambre vous a posé un soucis, n'hésitez pas, pour un prochain séjour à vous rapprocher de la réception pour que nous puissions trouver une solution sur l'instant, Nous avons bien noté le manque d'approvisionnement en nourriture et en avons fait part à notre responsable petit déjeuner afin qu'elle puisse faire mieux à l'avenir, Votre facture a été divisée en deux par notre équipe de restaurant, il y a plusieurs lignes correspondant à ce que vous avez consommé, comme cela vous l'a été expliqué lors de votre départ, nous comprenons donc pas votre commentaire à ce sujet. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Le Service Réception Novotel Chartres

Great service!

Customer review rating 5.0/5

Neil Families - Confirmed reviews ALL

We had great service our entire stay. The young lady who checked us in Saturday afternoon was so helpful. She helped us change to connecting rooms and then personally moved the two travel cots for our kids. The fact the cots had decent mattresses on was another positive and a really nice detail. Slightly disappointed the limited card for in room service didn't cater for kids but we understand that is a temporary thing. Highly recommended this hotel and will be stopping again in the summer.

Dear NEIL B., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Service Réception Novotel Chartres

Good

Customer review rating 4.0/5

Guest Couples - Confirmed reviews ALL

Good

Dear MARK W., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Service Réception Novotel Chartres

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Other web-users rate our hotel

  • 244 reviews 8.9/10 Location
  • 680 reviews 7.1/10 Room
  • 662 reviews 8.4/10 Service
  • 14 reviews 6.2/10 WiFi
  • 340 reviews 8.3/10 Breakfast
  • 230 reviews 6.5/10 Cleanliness

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