Novotel Lens Noyelles Hotel 4 stars

Customer review rating 4.4/5 2,847 reviews

Novotel Lens Noyelles
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Hotel extras

  • 12.4 miles (20 km) from Lille, in the heart ofthe Lens/Arras/Douai triangle

  • 2153 sq. ft. (200 m²) of meeting areas

  • Wide selection of TV channels including beIN SPORTS

  • Free secure private car park

  • Beautiful terrace with a heated pool and wooded park

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
Leisure and activities
  • Outdoor heated pool
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Lens Noyelles

Centre Commercial
62950
noyelles-godault
france

Tel: +33321085808

Fax: (+33)3/21085800

Check-in from 12h00

Check out up to 12h00

  • By plane

    BRUSSELS AIRPORT At 130km / 80.78 miles

  • By plane

    LILLE LESQUIN At 25km / 15.53 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 169km / 105.02 miles

  • By car

    HENIN BEAUMONT 17 At 0.4km / 0.25 miles

  • By train

    ARRAS At 24km / 14.91 miles

  • By train

    DOUAI At 17km / 10.56 miles

  • By train

    LENS At 14km / 8.7 miles

  • By train

    LILLE At 31km / 19.26 miles

GPS :50.413266, 2.981278

Companies

  • AMAZON 6.0 km / 3.73 mi
  • AUCHAN NOYELLES 0.5 km / 0.31 mi
  • DELTA 3 3.0 km / 1.86 mi
  • FAURECIA 4.0 km / 2.49 mi
  • IGA 5.0 km / 3.11 mi
  • IKEA HÉNIN BEAUMONT 3.0 km / 1.86 mi
  • IMPRIM. NATIONALE 12.0 km / 7.46 mi
  • INGERSOLL RAND 17.0 km / 10.56 mi
  • MC CAIN 10.0 km / 6.21 mi
  • MOY PARK 4.0 km / 2.49 mi
  • ONTEX 35.0 km / 21.75 mi
  • RENAULT DOUAI 10.0 km / 6.21 mi
  • REYDEL 10.0 km / 6.21 mi
  • YAMAHA 3.0 km / 1.86 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.All of our modular rooms are naturally-lit and are equipped with a screen, video projector, free WIFI and air conditioning. A dedicated and professional team is on hand to respond to all your requirements.

Room descriptions and layouts

7 

meeting rooms

From 1 to 130 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Video equipment

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose comfort and space. Rooms are equipped with all the usual facilities, including air conditioning, free WIFI and flat-screen TV with satellite channels. For up to 2 adults and 2 children. Children under 16 years stay free of charge. Choose the Executive Room to enjoy optimal comfort: slippers, bathrobe, relaxing shower with our essential oils capsules, Nespresso coffee machine, free minibar.

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 4
  • Area: From 24 m² / 258 sq ft
  • Views: Pool side, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room - 1 double bed and 1 single sofa bed.

  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: Pool side, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Views: Garden View, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

N'CAFE

Type of cuisine: French

For your business lunches or during your free time, the N'Café restaurant offers tasty, traditional and seasonal cuisine! The chef offers a "Menu du Marché" from EUR 19. Enjoy our terrace in good weather!

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Lens Noyelles

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,847 reviews

tripadvisor

TripAdvisor Rating 4.0/5

684 reviews

Another good and convenient stay

Customer review rating 4.4/5

Tawfique D. Couples - 20/09/2020 Confirmed reviews ALL

This hotel has become a regular stop in our trips to France. It is conveniently situated about an hour from Calais and has remained reliable over the past ten years.

Dear Mr D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we will inform your staisfaction to all other our staff, who are working harder everyday to provide you a good experience. We hope to see you again very soon. Sincerely,

Comfortable Overnight Stop

Customer review rating 4.4/5

Ian E. Couples - 16/09/2020 Confirmed reviews ALL

Excellent room, good restaurant, easy checkout.

Dear Ian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

SOMEBODY IN MY BED

Customer review rating 4.4/5

Joel T. Business - 02/09/2020 Confirmed reviews ALL

As usual, I'm booking my hotel room using the app. Despite the fact that I can't select room with breakfast from the initial screens (always need to modify the booking after), things goes ok. Arriving at hotel, I asked for the breakfast details and I was asked to give allowance for 190€ (ie 20€ more than others). After some talking trying to understand why, i give up and the check in went more or less ok. I put luggages in the room without having a look at the room as my teammate were waiting for me for diner. Few hours later, back from diner, I open my room and find out that the bed was not done...

Dear Mr T., Thank you for taking the time to tell us about your experience at the Novotel Lens Noyelles I am sorry that your experience did not meet your expectations, for this, please allow me to express my sincerest apologies. I am sorry to read that you have been checked-in in a dirty room. As I can understand, This room was clean on the screen and because of this, we provide you it by mistake. I really do apologize. Be sure that no one was affected in this room this day. Regarding the amount asking at the reception, I would like to reassure that it was not a payment but only a pre-autorization. To keep you healthy, we ask you at the check-in time an estimated amount of the stay, which it is used at the check-out time to settle the invoice. Like this, you just have to touch one time the pin pad and our reception team stay healthy too. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay felt safe in the current climate.

Customer review rating 4.4/5

Jo Families - 17/08/2020 Confirmed reviews ALL

Check in was excellent the lady on reception Explained all the changes in great detail. The room was clean, basic and minimal. Limited toiletries and towels and no tea and coffee making facilities. These are on reception and this was explained to us. The air conditioning was adequate in hot weather. Just one issue. The dining room at Breakfast was very crowded, everyone appeared to go in at the same time. Probably not helped by a couple of families with several young children all going to get their own food numerous times making it very congested. I think this could have been helped by limiting numbers/giving reservation times etc as in the rest of the hotel all precautions had been taking to social distance. An enjoyable return stay in these tricky times.

Dear MILO A., I very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. To ensure you the quality of the service with the good barrier gestures, I would like to inform you that all the room are prepared for one person, as long as everything inside has to be throw in the trash at the end of the stay. For this reason, we provide you anytime all the additionnal furnitures on demand at the reception, like the extra towels, tea and coffe facilities and all of the things that you need during your stay. Regarding the breakfast, as I can see, you stay was in a last minute hight period. Even all the safety measures are done, and the signs sticked on the floor, it is always complicated to regulate people in this area. Be sure that we will do all the best to garanty you the security all the time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friendly and professional staff

Customer review rating 4.4/5

Phil Families - 15/08/2020 Confirmed reviews ALL

Very good 2 night stay here on our way down to the south of France. Staff were extremely helpful and friendly. Would definitely stay again.

Dear Mr R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We understand your mention regarding the cleaning and will will investigate where we weren't good. Be sure that we will continue to ensure you the best practises to keep you safe during this period of Covid. Sincerely,

Good location, comfortable and nice food

Customer review rating 4.4/5

Ashish Families - 13/08/2020 Confirmed reviews ALL

The service in the restaurant for dinner was excellent. The staff were very friendly. The hotel is located close to the motorway and was a good stop after crossing the Channel tunnel. Lot of option for breakfast.

Dear ASHISH S., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, unfortunately had a few problems

Customer review rating 4.4/5

Philip Families - 11/08/2020 Confirmed reviews ALL

The check in process was clear and easy. The rooms were almost next to each other (there was the main stairway between them) and one was filled with the smell of cigarette smoke.

Dear Mr G., Thank you for taking the time to tell us about your experience at the Novotel Lens Noyelles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry to read that the room was not as nice as you expected. We regret that this situation happened and we promise you to be better in our controls. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Another comfortable stay

TripAdvisor rating 4.0/5

Paradise25045368581 10/08/2020 TripAdvisor review

This is a good place to stay overnight if you are travelling from Britain to the south of France. We have been using this hotel now for about 10 years. Very reliable and dependable quality and service

Dear Paradise25045368581, I thank you for your great review of your stay in our hotel. I thank you as well for your 10 years of loyalty. Be sure that your good feadback is a real energy for our team. I hope to welcome you very soon. Kindest regards.

Comfortable

Customer review rating 4.4/5

Olivier Families - 27/07/2020 Confirmed reviews ALL

Quiet, relaxing, nice pool.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Great place to stay

Customer review rating 4.4/5

Patrick H. Couples - 27/07/2020 Confirmed reviews ALL

We’ve stayed at the hotel before. The staff are always very welcoming and friendly. The rooms are spacious, clean and comfortable and the restaurant is again friendly and the food is excellent

Good location and pleasant hotel

Customer review rating 4.4/5

Cg Families - 25/07/2020 Confirmed reviews ALL

Very attentive and helpful staff.

Dear CELIA G., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great spot just off the motorway

Customer review rating 4.4/5

Kaye H. Couples - 22/07/2020 Confirmed reviews ALL

Nice clean hotel, with a private car park. Next to an enormous shopping centre - Primark, just across the road! Plus loads of restaurants to choose from. The hotel staff were very helpful and friendly. A good choice for breakfast... gorgeous crossaint and pan au chocolat.

Dear KAYE H., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stopover on the way back from skiing.

Customer review rating 4.4/5

James B. Families - 02/03/2020 Confirmed reviews ALL

Room clean and ready for us including the children's bed which was perfect. Booked dinner on arrival for 7:00, but restaurant had no record when we went to sit down. Restaurant managed well but we still felt awkward. When checking out reception had no record of our meal bill, which I had to inform them of, so not perfect service on this occasion. Really like the hotel and will stay again, particularly like the mall across the road which gave us an unexpected shopping opportunity.

Dear JAMES B., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback even if you had some troubles at the restaurant. As you told in your message, this service was not as good as what we usually pretend to do. Because of this, we do apologize and we will check what happened exactly with the team. Thanks to your message, we will ensure the best quality of service and we promise you to be better for your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very nice hotel - good food

Customer review rating 4.4/5

Martin Families - 24/02/2020 Confirmed reviews ALL

On way home from skiing. Lovely stay

Dear Mr B., We thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We will be happy if you could leave us your feedback on our Tripadvisor : https://www.tripadvisor.fr/Hotel_Review-g651732-d287287-Reviews-Novotel_Lens_Noyelles-Noyelles_Godault_Pas_de_Calais_Hauts_de_France.html Sincerely,

Clean, well-maintained, friendly staff, easy check-in, great with kids

Customer review rating 4.4/5

Charlotte G. Families - 22/02/2020 Confirmed reviews ALL

Stayed over after tunnel crossing en route to Alpes for Feb half term. 2 adults, 1 x 6, 1 x 8yr old. Very pleased. Good value for money. Also ate in restaurant.

Dear Charlott, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We will be happy if you can leave your feedback on our Tripadvisor site : https://www.tripadvisor.fr/Hotel_Review-g651732-d287287-Reviews-Novotel_Lens_Noyelles-Noyelles_Godault_Pas_de_Calais_Hauts_de_France.html We wish you a nice day.

Great welcome & facilities

Customer review rating 4.4/5

Clive M. Business - 04/02/2020 Confirmed reviews ALL

From check-in to departure a superb experience. We look forward to returning for a longer visit.

Dear Clive, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon, maybe for a visit at the Louvre Lens. Kind regards from all the team

Good reception on arrival & dinner/breakfast fine.

Customer review rating 4.4/5

Anthony M. Couples - 04/02/2020 Confirmed reviews ALL

Following above, we found the car had damaged (dent in wheel-arch) in the car park by unknown person. Perhaps the marking out of spaces could be improved but driver education is a different responsibility, nothing to do with the hotel!

Dear Mr M., Thank you for taking the time to tell us about your experience at the Novotel Lens Noyelles. I am sorry to see that you had some damages on your car and please allow me to express my sincerest apologies. Before leaving, Maybe you could see me to check what we can do. If I could be healpful in your procedures, do not hesitate to ask me. At the Novotel Lens Noyelles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

great!

Customer review rating 4.4/5

Isa Business - 28/01/2020 Confirmed reviews ALL

Great location and great staff that makes you forget you are on business trip

Dear Isa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We will be happy if you could leave your impressions on our Tripadvisor account : https://www.tripadvisor.fr/Hotel_Review-g651732-d287287-Reviews-Novotel_Lens_Noyelles-Noyelles_Godault_Pas_de_Calais_Hauts_de_France.html It will be helpful for the hotel and it will be greatful for the staff of the hotel. Sincerely,

Overheated sleeplessness

Customer review rating 4.4/5

Richard Families - 23/12/2019 Confirmed reviews ALL

Nicely refurbished hotel with generally pleasant staff and reasonable restaurant. Sadly marred by a sleepless night in a boiling hot room (in December) with aircon that switched off when you tried to put on cool. Tried opening a window but proximity to the motorway made that too noisy. Mentioned all this at checkout but no apology. Oh - and we had to remake the bed to get rid of a mysterious lump in the mattress cover.

Dear RICHARD W., Thank you for taking the time to tell us about your experience at the Novotel Lens Noyelles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. To provide you a better comfort, we put in our rooms mattress pads. I am sorry to see that it was not well prepared. Be sure that our reception team is aware to ensure you a good stay. In this present case, do not hesitate to ask us to correct what is wrong at the begining of the stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent

Customer review rating 4.4/5

Fl Families - 10/12/2019 Confirmed reviews ALL

Great service from the restaurant at dinner and breakfast. The waiter who has been there a few years was so lovely with our elderly Labrador at dinner. (He has one too). Great new coffee machine at breakfast, other Novotel’s need to upgrade too.

Dear Mr L., Thank you for the great review of our hotel! We are please to read on your impressions that our restaurant's team is still good and helpful for you. We thank you to be a fidele custumer and we take your positive impression as a great energy for the staff. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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