Novotel Rouen Sud Hotel 4 stars

Customer review rating 4.0/5 5,527 reviews

ALLSAFE approved hotel

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Novotel Rouen Sud
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+ 11 Services

Hotel extras

  • 10 minutes' walk from the Zénith arena and theexhibition center

  • Peaceful setting at the edge of a forest

  • Indoor and outdoor play areas for children

  • 5,866 sq. ft. (545 m²) of modular meeting space with natural light

  • Free enclosed outdoor car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Outdoor playground for children
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing Paying
Leisure and activities
  • Outdoor unheated pool
  • Outdoor playground for children
  • Tennis
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 12 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Rouen Sud

Angle Avenue de l'Université
Rue de la Mare Sansoure
76800 saint etienne du rouvray
france

Tel: +33232917676

Fax: (+33)2/32917686

Check-in from 14h00

Check out up to 12h00

  • BUS :  F1 Zénith - Parc Expo

  • METRO M :  TECHNOPOLE TECHNOPOLE

  • TEOR : 

  • By plane

    PARIS ORLY At 140km / 87 miles

  • By plane

    PARIS ROISSY CDG At 140km / 87.5 miles

  • By plane

    ROUEN BOOS At 20km / 12.5 miles

  • By train

    ROUEN RIVE DROITE At 7km / 4.38 miles

GPS :49.389931, 1.059331

Companies

  • AKZO NOBEL 6.1 km / 3.79 mi
  • BASF 18.0 km / 11.18 mi
  • EISIGELEC 2.3 km / 1.43 mi
  • EUROPAC 6.0 km / 3.73 mi
  • HOLCIM 6.9 km / 4.29 mi
  • INSA 2.3 km / 1.43 mi
  • LUNEAU TECHNOLOGY 17.0 km / 10.56 mi
  • SAINT GOBAIN 9.6 km / 5.97 mi
  • SAIPOL 9.0 km / 5.59 mi
  • SGS 1.0 km / 0.62 mi
  • STANLEY SS 1.0 km / 0.62 mi
  • UPM KYMMENE 8.7 km / 5.41 mi

Your meetings and events

Meeting@Novotel: where meetings equal success. Whatever the type of meeting, better your odds of success with the Novotel networkOur years of experience have let us build a great expertise in meetings organization.The Novotel Rouen Sud can accommodate up to 180 people for seminars and meetings. All rooms are bathed in natural light. Enjoy breaks and meals on the terrace in a woody park. Within easy reach of the A13. Free parking.

Room descriptions and layouts

12 

meeting rooms

From 1 to 170 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • Indoor and Outdoor facilities

  • WIFI access

  • Syndicate rooms

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary and fully modulable, the Novotel room is true living space which can be adapted to suit all requirements. Choose comfort, whether for business travel or family vacations. The Novotel Rouen Sud hotel offers rooms measuring 269 sq. ft. (25 m²), with Internet connection and free WIFI, free tea and coffee-making facilities, flat-screen television and minibar.

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 3
  • Area: From 23 m² / 248 sq ft
  • Views: Pool side, Courtyard View, Forest view *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 double bed and 1 single sofa bed

Accessible room
  • Max. number of persons: 3
  • Area: From 23 m² / 248 sq ft
  • Views: Courtyard View, Forest view, Pool side *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 23 m² / 248 sq ft
  • Views: Forest view, Pool side, Courtyard View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Views: Forest view, Pool side *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Coffee/tea making facilities(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday Closed
  • Sunday Closed

BAR

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Rouen Sud

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

5,527 reviews

tripadvisor

TripAdvisor Rating 3.5/5

830 reviews

Bon accueil

Customer review rating 4.0/5

David L. Couples - 16/06/2021 Confirmed reviews ALL

Very warm and smiley welcome from the reception staff - even for our two dogs! The room was clean and light with a view of then pool. The location of the hotel is excellent for a stopover on the way to the south-west. There are nice woods just across the road to walk in. Our only complaint is the dinner was a bit lacking in freshness. We checked in online and paid a deposit on credit card. When we arrived we were asked for our credit card and another deposit was taken. The first sum is still pending in my credit card account.

Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareen-Housekeeping manager -Novotel Rouen Sud

calm, correct food

Customer review rating 3.0/5

Anonymous Business - 09/06/2021 Confirmed reviews ALL

quiet, diner was correct, breaskfast too poor. Rooms have to be refreshed (Red Ibis level)

Ok

Customer review rating 2.5/5

K K. Business - 01/06/2021 Confirmed reviews ALL

I feel that my experience was not as good as the last time we stayed.The room was basic, full of dust, USB point not working, we paid a lot of money for a basic room. The breakfast in the bedroom was good

Dear Kevin k., Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas DUCHAUSSOY Directeur NOVOTEL ROUEN SUD

Well located, quiet, convenient

Customer review rating 5.0/5

Anonymous Business - 30/05/2021 Confirmed reviews ALL

It's been some years I'm staying at this hotel for my professional stays with clients, I confirm the well organized and smart team of the Novotel Rouen Sud

Dear Franck, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas DUCHAUSSOY General Manager NOVOTEL ROUEN SUD

Good location and nice private grounds

Customer review rating 3.5/5

Steven A. Couples - 30/05/2021 Confirmed reviews ALL

Great staff good food but the room we were allocated number 122 desperately needs a makeover. Not the room I expected for a Gold card member a room upgrade is supposed to be a standard offering but it did not work for us on this occasion.

Dear Steven, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas DUCHAUSSOY Directeur NOVOTEL ROUEN SUD

Covid takes away pleasure in hotels

Customer review rating 2.0/5

Paul Solo - 19/05/2021 Confirmed reviews ALL

The hotel staff are very pleasant and prioritise safety. But there is no pleasure in staying in a hotel with no many restrictions. You stay in a hotel only if it’s absolutely necessary.

good stay

Customer review rating 5.0/5

Diana Couples - 13/05/2021 Confirmed reviews ALL

Excellent. Our door would not close and we called the concierge and she immediately moved us to a new room. Extremely apologeticm even though it wasn't her fault. Room service for supper. All ver covid cautious.

Dear Diana, Many thanks for your feedback. Best regards. Nicolas DUCHAUSSOY General Manager NOVOTEL ROUEN SUD

Nice place close to the woods - Nice people welcoming customers very well

Customer review rating 4.0/5

Anonymous Friends - 16/04/2021 Confirmed reviews ALL

Perfect, I will come back soon

Dear Chrystele B., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareen-Housekeeping manager-Novotel Rouen Sud

Not a good stay

Customer review rating 2.0/5

Ian Couples - 26/03/2021 Confirmed reviews ALL

On arrival the female receptionist was quite brusque. The bathroom and toilet decoration was tired and not over clean. We normally stay at the Ibis and expected the difference in price to be worth it but it wasn’t. Will be using the Ibis in future.

Dear Ian P., Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas DUCHAUSSOY General Manager Novotel Rouen Sud
Customer review rating 2.5/5

Pascal P. Business - 06/03/2021 Confirmed reviews ALL

BOF !!!

Under circumstances Good stay

Customer review rating 3.5/5

Bert V. I. Business - 19/02/2021 Confirmed reviews ALL

Good & professional.

Well located, comfortable, quiet, top attention

Customer review rating 4.5/5

Franck P. Business - 13/02/2021 Confirmed reviews ALL

Well located, comfortable, quiet, top attention

Dear Mr P., Many thanks for the great review of our hotel! I'm glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas DUCHAUSSOY General Manager
Customer review rating 2.0/5

Eric C. Families - 05/02/2021 Confirmed reviews ALL

Never again staying in hotel during the pandemic & lockdown unless you have to for personal or professional reasons. Not fun and not a great experience

Dear Eric c., Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Nicolas DUCHAUSSOY General Manager
Customer review rating 4.5/5

C. Business - 29/01/2021 Confirmed reviews ALL

Regarding the actual situation with COVID-19, the hotel staff provides a nice service, room service for breakfast and dinner are perfect.

Good stay

Customer review rating 4.0/5

Aurelia Business - 18/01/2021 Confirmed reviews ALL

Room with a lot of space, food very good. Only negative point was that there was some humidity in the bathroom and toilet

Convenient and Safe Stay

Customer review rating 4.0/5

Michelle Couples - 17/01/2021 Confirmed reviews ALL

Stopped overnight halfway back to UK. The hotel is accessible, clean, calm. The parking is secure and on site. The staff were welcoming and the lobby is airy and spacious and we felt safe.

Good location and stay, convenient parking, bathroom infrastructure soso.

Customer review rating 3.5/5

Stefan V. Business - 08/01/2021 Confirmed reviews ALL

Well located hotel, quiet environment and decent rooms. The staff did their best to make it a good stay, considering the difficult Covid19 circumstances. Enough parking space and easy to charge the electrical battery of my car. The bathroom infrastructure is below expectations though: I almost had to bend down when standing in the bathroom tub to take a shower (ceiling too low, no real shower) and the shower head fixture was broken.

Customer Care

TripAdvisor rating 5.0/5

tonyizzard Family - 12/10/2019 TripAdvisor review

I had a problem with my booking in September 2019. This was superbly dealt with by Alicia, who is on the front desk. She could not have been more helpful. Thank you. All of the staff in the Hotel were excellent.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Best regards Ibrahima / Novotel Rouen Sud

HANDY HOTEL FOR EXHIBITION CENTRE

TripAdvisor rating 3.0/5

Rosie M Business - 09/09/2019 TripAdvisor review

We have stayed here for many years and it is always OK, but now needs a bit of updating. The bathrooms are very basic and the beds fairly small and pillows are hard. However it is handy for the exhibition centre and has free parking.

Good day, Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Ibrahima / Novotel Rouen Sud

Very convenient and friendly

TripAdvisor rating 4.0/5

385travel Family - 25/08/2019 TripAdvisor review

We were passing through for one night Positive - ease of access from the motorway but in a lovely location by woods. The staff are super helpful. Our children and dog were welcome. Downsides- sofabed not really comfortable and the breakfast was a bit limited but good enough the size of the restaurant.

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