Hotel - Novotel Lyon Nord Porte de Lyon
Novotel Hotel Novotel Hotel

Novotel Lyon Nord Porte de Lyon Hotel

4.0/5 853 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Boules/petanque

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6H30-24H00
    • Opening hours : Week-end 7H00-24H00

Business services

  • 16 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ACTA1 km / 0.62 mi BAYER9 km / 5.59 mi BIOMÉRIEUX11 km / 6.84 mi BUREAU VÉRITAS2 km / 1.24 mi ECOLE CENTRALE6 km / 3.73 mi GENERAL ELECTRIC3 km / 1.86 mi INST. PAUL BOCUSE7 km / 4.35 mi MANITOWOC8 km / 4.97 mi NOVEMBAL3 km / 1.86 mi SCOTTS6 km / 3.73 mi SOPRA1 km / 1 mi TOUPARGEL8 km / 4.97 mi
ADP2 km / 1 mi BAYROL3 km / 1.86 mi BRAKE1 km / 1 mi DARTY RHONE ALPES3 km / 1.88 mi EM LYON7 km / 4.35 mi IMERYS3 km / 1.86 mi INVENSYS2 km / 1.24 mi MATERNE3 km / 1.86 mi PTC3 km / 1.86 mi SEB3 km / 4 mi STANLEY11 km / 6.84 mi VINCI ENERGIES4 km / 2.49 mi

Congress centre

CITE INTERNATIONALE DE LYON12 km / 7.46 mi

Exhibition centre

EUREXPO32 km / 20 mi

Your meetings and events

Meeting@Novotel: where meetings equal success. Whatever the type of meeting, better your odds of success with the Novotel network.Our years of experience have enabled us to develop a wealth of expertise when it comes to organizing meetings.All our meeting rooms are bathed in natural light and are fitted with blackout curtains, a wall-mounted screen, video projector, free WIFI, conference kit, 2 paperboards and facilities for wall hangings. Large free enclosed car park.

Novotel Lyon Nord Porte de Lyon Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
P - DEGAS OU GOYA 13 m2 2 m 0 0 4 0 0
O - PICASSO 18 m2 2 m 0 0 5 0 0
N - CEZANNE 21 m2 2 m 12 0 12 0 0
G - GAUGUIN 24 m2 3 m 15 0 15 0 0
H - FRAGONARD 24 m2 3 m 15 0 15 0 0
I - VAN GOGH 24 m2 3 m 15 0 15 0 0
J - REMBRANDT 24 m2 3 m 15 0 15 0 0
M - MILLET 24 m2 2 m 15 0 15 0 0
E - GAUGUIN-FRAGONARD (G+H) 48 m2 3 m 30 20 18 25 32
F- VAN GOGH-REMBRANDT (I+J) 48 m2 3 m 30 20 18 25 32
K - RAPHAËL 48 m2 2 m 30 20 20 25 32
L - MANET 48 m2 2 m 30 20 20 25 0
D - RENOIR 54 m2 3 m 50 25 25 30 40
C - GAUGUIN-VAN GOGH (G+H+I) 71 m2 3 m 65 30 30 40 60
B - GAUGUIN-REMBRANDT (G+H+I+J) 94 m2 3 m 90 40 40 60 70
A - GAUGUIN-RENOIR (D+G+H+I+J) 150 m2 3 m 130 50 80 90 100
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All of the rooms at the Novotel Lyon Nord Porte de Lyon hotel feature an LCD TV, WIFI, minibar with cold water, tea and coffee making facilities and a safe. They can accommodate up to 2 adults and 2 children. Connecting rooms for families available.Spacious, adaptable and contemporary, Novotel rooms are fantastic living areas that meet your every need. All rooms in the Novotel Lyon Nord Porte de Lyon hotel measure 269 sq. ft. (25 m2), and have individually controlled air conditioning.

  • 107 rooms
  • 105 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 63 family rooms
  • 4 connecting rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 6,036 reviews

Our guest reviews for
Novotel Lyon Nord Porte de Lyon

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 853 reviews
Anonymous Business - 25/11/2019 Confirmed reviews ALL
« A very good stay and above all a very good sleep »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Mrs F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Séverine Houssemaine Community Manager

Anonymous Business - 21/11/2019 Confirmed reviews ALL
« nice room, but bad toilet and bad restaurant »

I enjoyed very much the room and the double bed - I slept very confortable. I did not like at all the toilet room - only toilet without any sink / washbasin to wash yourself. I did not like part of the dinner - a burger with onion - burned, terrible. Wine glass was served with cork floating on the surface. I sent it back for a change. My expectations for a NOVOTEL are higher.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matteo P., Thank you for taking the time to tell us about your experience at the Novotel Lyon Nord Porte de Lyon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Séverine Houssemaine Community Manager

Jason Business - 13/11/2019 Confirmed reviews ALL
« Easy stay. »

Good clean room and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Séverine Houssemaine, Community Manager

Imane Friends - 09/11/2019 Confirmed reviews ALL
« Satisfied by the experience but not that much »

We came late to the hotel. The reception had already checked in my hotel room and didn't care about upgrading our room even if I'm platinum. We were two people, and we got only one welcome drink, so we didn't use it. Plus, she didn't take the time to explain where the breakfast will be noting that there were works ongoing in the reception. The room was clean though.

Our hotel has responded to the review
Our hotel has responded to the review

Mrs B., Thank you for the great review of our hotel! I'm really sorry about the conditions of the Welcome drink but it's mentionned on it and we can't change it. We try to upgrade each platinium, unforntunatly many guest has the same statue and we can't upgrade everybody. Again, I would like to present to you our apologies about your stay. Be assured that your request will be cares by our team. The reception department is the nerve center of the hotel, don't hesitat to ask for any questions regarding your stay. Thank you for your understanding. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Business - 08/11/2019 Confirmed reviews ALL
« good »

business meeting

Our hotel has responded to the review
Our hotel has responded to the review

M C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Séverine Houssemaine Community Manager

Thanise Business - 04/11/2019 Confirmed reviews ALL
« Room not clean »

I was very disappointed when I arrived since I found 2 used towels in my bathroom as well as signs of make up on the floor. The toilets were also smelling bad. I called the reception, spoke with Rafael (if I'm not mistaken) and his answer was "Thank you". he didn't provide any solution for the problem or manifested any concern about it. Definitely not a 4 star hotel and not at the Novotel level of quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs F., Thank you for taking the time to tell us about your experience at the Novotel Lyon Nord Porte de Lyon. I am really sorry that your experience did not meet your expectations. I understandood that two towels used were in your room and that you have two clean towels as well. Unfortunatly, i don't remembered you request about a bad smelling in toilet. Be assured that the confort and the expectations of the guest are really important for me. Maybe something was not clear in our conversation. Please accept my apologies about these experience i hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raphaël FROISSART Community Manager

Bills Business - 03/11/2019 Confirmed reviews ALL
« Super easy and great experience »

Great room easy check in pricing OK

Our hotel has responded to the review
Our hotel has responded to the review

M S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Séverine Houssemaine Community Manager

Michael V. Couples - 25/10/2019 Confirmed reviews ALL
« Enjoyable overnight stopover. »

Off the road seven o ‘clock at night we had a warm greeting at reception. As an Accor member I thought the room a little expensive but satisfactory in all other ways. Big room, very clean and a supremely comfortable bed. Well appointed shower room again very clean. Excellent evening meal, politely served and most enjoyable. Good breakfast even if frying my own egg in a restaurant was a new experience. Well secure car parking was very good and getting back to the Autoroute to continue our journey very easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Séverine Houssemaine Community Manager

Stuart W. Business - 22/10/2019 Confirmed reviews ALL
« The stay was comfortable, food and facilities were great. »

The stay was comfortable, food and facilities were great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Séverine Houssemaine Community Manager

Brian Business - 18/10/2019 Confirmed reviews ALL
« Great reception »

It was Great staying at your hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Séverine Houssemaine, Community Manager

From A. L. C. Business - 11/10/2019 Confirmed reviews ALL
« Real Staff Management Issue »

The hotel itself was comfortable, the room was very clean. However I was very disappointed with the staff management attitude. A trainee was learning to use the cashier system and was verbally being abused by the rest of the staff and specifically by the manager in front of the C. at the bar. She was CLEARLY shouting at the her trainee with a very disrespectful manner with no shame in front of multiple guests and on multiple occasions. I was feeling very embarrassed as she did not deserve such bad treatment in public. Between us guests we talked and agreed that the Manager was shouting at her with humiliation and this is no way the standard we are expecting from a Novotel. What is going on in this hotel is just horrible and unacceptable. I will certainly avoid this hotel in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nadia B., Thank you for taking the time to tell us about your experience at the Novotel Lyon Nord Porte de Lyon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every C.; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I inform you that the girl in the restaurant is not in a training periode and works here for 3 months . I know that it was unappropriate and i would like to assur that all of our staff work in a good conditions without disrespectful manner. Thank you very much for your understanding and have a nice day. Sincerely, Séverine Houssemaine, Community Manager

Hans V. S. Business - 10/10/2019 Confirmed reviews ALL
« Very welcome and warm feeling, every time. »

Very friendly staff, great hotel, nice rooms. Bar and restaurant is very good. Bar could be opened till later :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. Van S., Thank you for the great review of our hotel! It's a real pleasure to Welcome you, in our hôtel again. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Séverine Houssemaine Community Manager

Anonymous Business - 03/10/2019 Confirmed reviews ALL
« clean & efficient »

check-in/out very efficient generally staff very helpful bar service a little slow restaurant service felt rushed

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Séverine Houssemaine Community Manager

D T. Business - 30/09/2019 Confirmed reviews ALL
« Fairly basic but comfortable. »

Rooms basic, but clean and everything works. I like the idea that the windows open over the garden which is much quieter than those facing the motorway. The new automated process of checking in and out is a big improvement as previously the queues at reception were very slow. I do not speak French so it would help a lot if the correspondence sent to me were in English. I was disappointed that my room was one of the old ones with a shower over the bath - I had specifically requested a newer room with a shower only.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yours sincerely, Séverine Houssemaine Community Manager

John F. Couples - 30/09/2019 Confirmed reviews ALL
« Great Hotel with great staff »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear M f., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Séverine Houssemaine Community Manager

Curious760760 Couples - 27/09/2019 TripAdvisor review
« Poor service »

We often stay here en route to the South of France because it is conveniently located for us. It is adequate for a one night stop, but this time the service in the restaurant was very poor: Waitress took ages to come and take our order, then she brought one aperitif but forgot the other. She then proceeded to bring the wine for the meal before the second aperitif finally arrived. She also forgot the bread and got our bill wrong. The restaurant wasn't even busy.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your loyalty to our establishment. I offer my sincere apologies for the service at the restaurant. Our new food and beverage manager arrived yesterday and his assistant in a week, we will quickly return to our usual performance. Sincerely Beatrice General Manager Novotel Lyon Nord

Mr H. Couples - 24/09/2019 Confirmed reviews ALL
« Time to be served »

Not too bad but took a long time to be served with drinks and food in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! I only want to apologize for the long time at the restaurant. It's a new team and we need to improve our service. 'm sure that it well be better next time. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Séverine Houssemaine Community Manager

Anonymous Business - 23/09/2019 Confirmed reviews ALL
« Very good »

good services

Manuele Business - 18/09/2019 Confirmed reviews ALL
« Job meeting »

-

Our hotel has responded to the review
Our hotel has responded to the review

Dear M D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Séverine Houssemaine Community Manager

K M. Couples - 17/09/2019 Confirmed reviews ALL
« disappointed »

We have stayed many times at this hotel and have always been very satisfied that we considered it the best Novotel hotel. On this occasion it was the restaurant that let you down. The service was very slow about fifteen minutes before we were able to place an order for food and drinks. Nothing happened for a while and we had to ask again can we have the drinks. These eventually came. Again a long wait for the entree and finally the main meal. Both were not upto the usual standard we have had many times before. The room was very good and my only comment is one I have said many times that the welcome drink is only given to me and not my wife which does not much of a welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. M. , Thank you to share your experience with us. We apologize for the problem on the restaurant. It's a young new team and we know that it could be difficult to be quick and Professional at the beginning. I'm really sorry about that and we hope to see you again in a next in our hotel to improve the experience. Following to the Welcome drink. The conditions of the ticket is the same for all of hotels in Accor Group. Also, it's mentionned on it "one drink voucher per stay for the card holder only." The staff apply only the rules. Thank you very much for your understanding and have a nice day. Yours sincerely, Séverine Houssemaine Community Mannager

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