Novotel Strasbourg Centre Halles

Novotel Strasbourg Centre Halles 4 stars

Customer review rating (ALL Rating) 4.4/5 1,345 reviews

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Hotel extras

  • 10 mins' walk from the TGV station and Notre-Dame

  • Family rooms (2 children under 16 years free)

  • In the Place des Halles shopping center

  • Underground public parking at the hotel, via Rue Sevastopol

  • Meeting area for up to 100 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Strasbourg Centre Halles

Quai Kleber
67000 STRASBOURG
France

  • LINE D:  A/D Ancienne Synagogue Les Halles

  • By plane

    STRASBOURG At 18km / 11 miles

  • By train

    GARE TGV At 1km / 0 miles

  • By train

    STRASBOURG At 1km / 0 miles

  • By train

    STRASBOURG TGV At 1km / 0 miles

GPS:48.586125, 7.74299

Companies

  • ADIDAS 6 km / 4 mi
  • AFI ESCA 50 km / 31 mi
  • BANQUE POPULAIRE 2 km / 1 mi
  • CAISSE D'EPARGNE 1 km / 0 mi
  • CAP GEMINI 4 km / 2 mi
  • CHRU STRASBOURG 4 km / 2 mi
  • GENERAL MOTORS 10 km / 6 mi
  • KRONENBOURG 2 km / 1 mi
  • MARS 30 km / 18 mi
  • ORANGE 1 km / 0 mi
  • SANOFI AVENTIS 4 km / 2 mi
  • SIEMENS 5 km / 3 mi
  • SOCIETE GENERALE 1 km / 0 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Ici&là - Restaurant

Our chef creates tasty authentic cuisine in the Ici&là concept. Healthy, balanced catering at all hours to satisfy all your needs. Enjoy a moment of escape in the restaurant, bar or in your room.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization. Our naturally-lit rooms are perfect for holding meetings with 10-100 participants. Facilities include blackout blinds, HD video projector, free WIFI connection, conference kit, paperboard and stereo system.

Room descriptions and layouts

meeting rooms

From 1 to 95 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

The Standard room will meet your needs in contemporary style and design. By choosing an Executive room, you will enjoy bathrobes, a Nespresso machine and minibar service. All rooms at Novotel Strasbourg Centre Halles are 25m². They are air-conditioned and equipped with large desks to meet all your needs. Includes high-speed broadband.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,345 reviews

TripAdvisor Rating  4.0/5  1,352 reviews

Certificate of excellence 2022

Late check in not ready

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

The area from parking to Reception Is bad and and smelly

Very well located and very quiet,

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

The receptionist was very kind and friendly. She provided us with an extension cable. Room was very clean. A toilet brush was missing.

Dear MICHAEL M., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Réception.

Pleasant stay

TripAdvisor rating 3.0/5

jeniangbe Families - TripAdvisor review

The location is fantastic, breakfast was great. There is no parking provided, the parking available is for the shopping centre just beside the hotel, so don't expect any additional safety or anything. The hotel itself was pretty decent, if a little worn, but overall a pleasant stay. The team was very helpful as well, both at reception and breakfast.

good stay and good location

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Has everything one needs and in walking distance to old city center with cathedral.

Dear JOERG R. N., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Réception.

Unprofessional service, unfriendly staffs, rude, unwelcome.

Customer review rating 0.5/5

Me Couples - Confirmed reviews ALL

Unfriendly staffs, the receptionist is rude. I booked Novotel Strasbourg Centre Halles hotel for my clients. Before go there, I sent e-mail asking about online checking to avoid waiting for queues after the long flight. They are really tried. The hotel didn't answer my question but sent me parking information. They didn't read my mail at all!!! One of the guests is a platinum member, I send his number to the hotel for point. Normally, he will see his booking in Accor app. But it's not appear on it. I even don't know that the hotel does it for him. Clients arrived hotel by van, my French guide called the hotel about where the driver can drop me near the entrance but the staff said they can't do that because they only reserved for the bus !?! NO drop off for passenger by taxi? They tell my guide to park in car parking where the clients need to take the long way from the parking to lobby through the shopping mall. When checking, the booking is under my company name, so my guide told them to check the reservation number but they keep asking what's guest name and can't find it. So my guide said, why don't you check reservation number? Yes, he is platinum, so he gets a voucher for a drink. My guide ask the receptionist about how to use it, they want to know about time.. but the staff is not willing to answer she said, he is platinum, he knows how to use... and she ignored us to talk to another guest that we are still in front of her.. what rude she is. I think in every hotel, the staff have been trained to explain to the guests their benefits. Here the staffs are not welcome and even don't know how to smile and use a tone of voice like we disturb their time. I'm really unhappy with this unprofessional service, especially since my client is an Accor platinum member, He visits many Novotel around the world. For there he wonders do you get 4 stars hotel by room capacity? I will do not recommend here to anyone I know and I will not send my guest to stay here again.

Dear NICHAPA P., Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am somewhat surprised to read that you were not welcomed. All our employees are trained and we make it a point of honor to be friendly, caring and professional. This is one of our strong points. We will talk to the receptionist who welcomed you. I apologize again. Be sure that the next time you come to our establishment, everything will be different. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra

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Other web-users rate our hotel

  • 531 reviews 8.5/10 Location
  • 573 reviews 7/10 Room
  • 638 reviews 9/10 Service
  • 7 reviews 3.7/10 WiFi
  • 312 reviews 7.9/10 Breakfast
  • 208 reviews 7/10 Cleanliness
  • 137 reviews 4.4/10 Food

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