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Novotel Strasbourg Centre Halles Hotel 4 stars

Customer review rating 4.3/5 5,396 reviews

ALLSAFE approved hotel

Novotel Strasbourg Centre Halles
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+ 21 Services

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Meeting area for up to 100 people

  • New concept catering, hotel renovated in 2019

  • Dedicated children's area

  • Public car park next to the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (nearby) Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Porter
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Strasbourg Centre Halles

Quai Kleber
67000 strasbourg
france

Tel: +33388215050

Fax: (+33)3/88215051

Check-in from 14h00

Check out up to 12h00

  • LINE D :  A/D Ancienne Synagogue Les Halles

  • By plane

    STRASBOURG At 18km / 11.19 miles

  • By train

    GARE TGV At 1km / 0.63 miles

  • By train

    STRASBOURG At 1km / 0.63 miles

  • By train

    STRASBOURG TGV At 1km / 0.63 miles

GPS :48.586125, 7.74299

Companies

  • ADIDAS 6.5 km / 4.04 mi
  • AFI ESCA 50.0 km / 31.07 mi
  • BANQUE POPULAIRE 2.5 km / 1.55 mi
  • CAISSE D'EPARGNE 1.5 km / 0.93 mi
  • CAP GEMINI 4.8 km / 2.98 mi
  • CHRU STRASBOURG 4.5 km / 2.8 mi
  • GENERAL MOTORS 10.0 km / 6.25 mi
  • KRONENBOURG 2.7 km / 1.68 mi
  • MARS 30.0 km / 18.75 mi
  • ORANGE 1.0 km / 0.62 mi
  • SANOFI AVENTIS 4.5 km / 2.8 mi
  • SIEMENS 5.3 km / 3.29 mi
  • SOCIETE GENERALE 1.5 km / 0.93 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.Our naturally-lit rooms are perfect for holding meetings with 10-100 participants. Facilities include blackout blinds, HD video projector, free WIFI connection, conference kit, paperboard and stereo system.

Room descriptions and layouts

meeting rooms

From 1 to 95 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • Office

  • Day light

  • WIFI access

  • Slide projector

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The Standard room will meet your needs in contemporary style and design. By choosing an Executive room, you will enjoy bathrobes, a Nespresso machine and minibar service. All rooms at Novotel Strasbourg Centre Halles are 25m². They are air-conditioned and equipped with large desks to meet all your needs. Includes high-speed broadband.

Our restaurants and bars

Ici&là - Restaurant

Type of cuisine: French

Our chef creates tasty authentic cuisine in the Ici&là concept. Healthy, balanced catering at all hours to satisfy all your needs. Enjoy a moment of escape in the restaurant, bar or in your room.

Ici&là - BAR

The Ici&là bar combines modernity and comfort to invite you to relax in a gentle, warm atmosphere. For a meeting or a drink with friends, everything is designed for an enjoyable experience.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Strasbourg Centre Halles

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,396 reviews

TripAdvisor Rating 4.0/5

1,314 reviews

Great location, nice & ultra clean room, super friendly reception people, great breakfast buffet!

Customer review rating 4.5/5

Jean Couples - 04/09/2021 Confirmed reviews ALL

Top, top, top

Dear JEAN D., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlène Assistant Front Office Manager

Excellent location, hotel lacking in amenities

Customer review rating 2.0/5

Lcso Couples - 03/09/2021 Confirmed reviews ALL

I’ve been in several Novotel hotels in all Europe and unfortunately this one didn’t meet the expectations. There’s a nasty ugly awful stink os sewage on the corridor accessing the underground parking, the stink comes up to all floors ( we were in the 6th) through the elevators ducts. I was expecting a coffee machine ( as I’d always found in my stays in Novotel hotels), there was only instant coffee very bad and cheap tea bags and not even supplied all my stay! And the water kettle was broken! Not a good experience this time, unfortunately

Dear Loren S., Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlène Assistant Front Office Manager

Good room, terrible parking

Customer review rating 3.0/5

Ludo M. Couples - 29/08/2021 Confirmed reviews ALL

Everything was all right as we always experience with Novotel, but the parking smeeled like terrible. Not only the parking, but also the hall en elevator to the hotel stinks as an uncleand road stop toilet. Never again

Dear LUDO M., Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlène Assistant Front Office Manager

Good location, good stay, loud Night

Customer review rating 3.5/5

Jann Couples - 28/08/2021 Confirmed reviews ALL

The hotel is in a great location - less than 10 mins to all the tourist spots, I hate hard beds and this was one of them, and loud noises at night was due to the club. I recommend you ask to be in a room that IS NOT IN FRONT of the club, if not, you’ll be in a club yourself all night. Regardless, the noise was overshadow by our tiredness, but a bit pricey. Recommend you do an AirBnB.

Dear JANN H., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlene Assistant Front Office Manager

tight hotel, good breakfast

Customer review rating 4.0/5

Anonymous Families - 23/08/2021 Confirmed reviews ALL

The whole property feels a bit small, but very well maintained. Staff was very accommodating and helpful. Room was okay, but felt a bit cramped as was the bathroom facility. Good quality breakfast. Very easy access to anywhere we needed to go within Strasbourg.

Dear ARI W., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlène Assistant Front Office Manager
Customer review rating 5.0/5

Anonymous Families - 22/08/2021 Confirmed reviews ALL

Excellent

Dear YEONJOO M., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlene Assistant Front Office Manager

Just a perfect stay

TripAdvisor rating 5.0/5

Miolsola 22/08/2021 TripAdvisor review

1 night stay with family (2 kids). Great welcome very friendly, toys for the kids. Huge teddy bear (2.5m high) in the room. Perfect cleanliness. Great bedroom. Good access to the carpark (public). Direct access to a big mall. 5-10 min walk to the old town. Will come back for sure.

Dear Miolsola, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlène Assistant front Office Manager

Great location & Friendly Staff

Customer review rating 4.5/5

Molly Families - 18/08/2021 Confirmed reviews ALL

We visited Strasbourg for nights. The hotel was in a very Good, easy to find location with a public park Haus (€20 per day) directly next to the hotel. We arrived on a Saturday afternoon, check-in was very smooth with the hotel staff friendly and professional. We had not planned on eating breakfast through the hotel (€17 per adult, our child was free) but we did on Sunday morning. The breakfast spread was plentiful with lots of variety to choose from and the scrambled eggs were really creamy and delicious. Monday morning (the day we checked out) we ate at a local cafe (3 pastries, 2 cups of coffee, 2 small bottle waters & a fresh squeezed orange juice) and paid slightly less for our breakfast at the cafe than the hotel. The Café we couldn’t go up for another pastry without having to pay for it again, so we would pay to eat breakfast at the hotel vs. a local cafe for what we ate and paid.

Dear Molly H., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlène Assistant Front Office Manager

Very good stay

Customer review rating 5.0/5

Aytac Families - 24/07/2021 Confirmed reviews ALL

Very good location, helpful staff.. The most impressive of all was the dedication of personnel to give their max. given the current circumstances. The lady at the reception was a real professional…We will definitely go back.

Dear AYTAC Y., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlène Assistant Front Office Manager

Centrally located - ideal for visiting

Customer review rating 4.5/5

Hinmi1905 Couples - 12/07/2021 Confirmed reviews ALL

Very nice and friendly staff ... easy access to the hotel through the parking ... nice and clean rooms ... very comfortable bedding ... good breakfast

Dear Mister MISCH H., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, HATTAB Charlène Assistant Front Office Manager

Very nice stay in the very center of Strasbourg

Customer review rating 4.0/5

R. Families - 10/07/2021 Confirmed reviews ALL

Very nice and comfortable hotel perfectly located in the Centra of Strasbourg. Welcoming and kind staff. Excellent breakfast.

Dear Mister RUSSO R., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, HATTAB Charlène Assistant Front Office Manager

Well located, very friendly and efficient staff

Customer review rating 5.0/5

Juan C. J. M. Business - 08/07/2021 Confirmed reviews ALL

Excellent and personalised welcome after a long absence

Dear MISTER JIMENEZ m., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It's a real pleasure to see you again. See you soon Sincerely, HATTAB Charlène Assistant Front Office Manager

Great stay

Customer review rating 5.0/5

Jms Business - 04/07/2021 Confirmed reviews ALL

Welcoming and highly professional staff, keen to help and go to the great lengths to satisfy the customer. One feels great here - the hotel feels like a capsule of calm and comfort in the midst of a buzzing city.

Dear JEAN MARC S., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, HATTAB Charlène Assistant Front Office Manager

Good location, but overpriced

Customer review rating 3.0/5

Anonymous Business - 24/06/2021 Confirmed reviews ALL

I had a good stay, but I was not sent the invoice by email as promised bybthe staff. During my last stay (30.05-3.06, room 710) I forgot some clothes in the wardrobe and never got them back, although I called in a few hours' time. This says a lot about the level of this hotel.

Novotel? Better say Oldotel

TripAdvisor rating 3.0/5

Fibol19 06/08/2020 TripAdvisor review

Everything is old inside room and not best maintenance. It's not a 4 stars sensation at all. Very dissapointed. Bath door damage, tiny fridge, no big bed. I waste my money to receive this hotel quality.

Dear Guest, Thank you for taking the time to give us a feedback on your stay We are sorry to see that it was disappointing for you and that it didn't meet your expectations. The hotel has been refurbished several times. The room you have occupied is not actually one of the last renovated. We would be delighted to have the opportunity to welcome you again and to upgrade you to a Superior or Executive room. Best regards, Florence Geyer Front Office Manager

Nightly disturbances from a nightclub

TripAdvisor rating 1.0/5

spec_guests Friends getaway - 09/10/2019 TripAdvisor review

Within the last three years I stayed in various Novotels in Europe. Until recently, I had no real issues and there were no complaints from my side. However, this time we encoutered some situations that were not acceptable. Independently from being Platinum customer with Le Club Accor, I expect some things not to happen: - Claiming to be a four star upper range hotel, there should be an information up front that the lobby area is currently a construction site. A clever management would also inform customers about a charity run in advance. None of both happened. - From a Novotel I would expect better rooms in general. They are clearly subject to a refurbishment, especially bathrooms providing a annoying smell from the sink. - Rooms that are affected by extremly loud music until 5 am in the morning can not be given to any customer. Corresponding complaints must be treated much more seriously. Of course, this is a central city hotel and some background noise from the street must be accepted. A nightclub next door is something different. Requesting a discount for heavily disturbed night was simply rejected. It is reponsibility of the hotel and blaming it on the town administration is a very cheap excuse. By the way, it would be wise for the reception staff to have some ear plugs available at least. - On the same matter: How can it be that the reception staff states that they are not aware of any noise problem from a night club while explaining a few sentences later, that they are in discussion with the town administration about it?!? This was a blunt lie! Of course, they are aware of the problem. - Giving a room upgrade for the last night and some loyalty points is of course some compensation. But, in the end this was inevitable to allow some peaceful sleep. What do I care if the new room has a Nespresso machine? From my point of view, problems can occur, that's a fact. However, many of them could be avoided by taking appropriate measures beforehand. And if they happen, customers must be treated like what they are: Paying customers! I can not recommend to stay at this hotel while his management is in place.

Good hotel with very unpleasant staff

TripAdvisor rating 3.0/5

Phiroza304554 Couples - 17/09/2019 TripAdvisor review

The hotel is very well located, close to restaurants, trams, shopping and sightseeing. It is currently under renovation. Considering the kind of average hotel, the disturbance due to the renovation and some very rude staff, € 123 per night was a rip-off. Also, as Accor members, we were treated very badly. The only polite, courteous and friendly person in the hotel was Thomas at the reception. I have posted my review on Accor customer service and have asked for a reply.

Stay with my family

TripAdvisor rating 3.0/5

Sally W Family - 14/09/2019 TripAdvisor review

Overall is average. Reception area is under renovation, significant messy and front desk staff doesn't provide welcome drinks to us. We open the room door, the sofa bed doesn't open, we need to re-set by ourselves because the room is limited place.

City stopover

TripAdvisor rating 4.0/5

CHvoyageur Solo travel - 30/07/2019 TripAdvisor review

The hotel is well-located, within walking distance of both the station and the old town, inside a big shopping precinct. The room was big and comfortable, check-in and check-out very fast and easy, the personnel very friendly.

Great rooms, great team, great location

TripAdvisor rating 5.0/5

Maanlari Family - 30/04/2019 TripAdvisor review

Rooms are freshly remodeled, team is extremely friendly and service-oriented, all sights are in walking distance, breakfast: good variety, garage can be found in the shopping mall which is part of the same building.

Dear Maanlari, "MERCI BEAUCOUP" for all these great personal feedback you gave after your stay at our Novotel Centre Halles. We hope to see you again in Strasbourg as we are now opening our brand new Gourmet Bar and Restaurant serving a varieties of local and fresh options ! Warm regards, Cloé S.

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