Novotel Thalassa Le Touquet Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 13,189 reviews

ALLSAFE approved hotel

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Novotel Thalassa Le Touquet
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+ 18 Services

Hotel extras

  • Breathtaking sea views

  • Free access to the heated seawater swimming pool

  • Breakfast in your bedroom or the restaurant

  • Beachside terrace

  • Labeled ALLSAFE by Bureau Veritas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Thalassa Le Touquet

Front de Mer
BP 214
CS 40214
62520 le touquet
france

Tel: +33321098500

Fax: (+33)3/21098510

Check-in from 16h00

Check out up to 12h00

  • ETAPLES /BERCK:  Ligne 513 Thalasso

  • By plane

    LE TOUQUET At 5km / 3 miles

  • By plane

    LILLE LESQUIN At 150km / 93 miles

  • By boat

    FERRIES CALAIS At 50km / 31 miles

  • By helicopter

    AÉROPORT DU TOUQUET At 3km / 1 miles

  • By train

    ETAPLES LE TOUQUET At 5km / 3 miles

GPS:50.51445, 1.57859

Companies

  • VALÉO 5.0 km / 3.0 mi

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Meeting@Novotel: where meetings equal success. Whatever the type of meeting, increase your chances of success with the Novotel network.Our years of experience have let us build a great expertise in meetings organization.Our meeting rooms can accommodate between 5 and 60 people. Three of our rooms offer stunning views of the sea and beach (including two new unstructured rooms). Lunches, dinners, sweet or savory snacks, and aperitifs served overlooking the sea.

Room descriptions and layouts

9 

meeting rooms

From 1 to 45 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Meeting room

  • Audio and video equipment

  • Office

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our guest reviews for
Novotel Thalassa Le Touquet

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

13,189 reviews

TripAdvisor Rating 3.5/5

2,456 reviews

Great location and standards going down

Customer review rating 2.0/5

Tomanux Families - 04/01/2022 Confirmed reviews ALL

I come to this hotel for many years, recent refurbishment have also been an opportunity to change some processes and services. The breakfast is not as good as it used to be, first of all it is rushed, then the buffet is not as good, less choices, lower quality, coffee is awful provided by automated machines, there is a long queue in the morning. There is an overall feel that cost management and revenue generation is very much on the agenda. Free services are now charged (i.e parking) the bar downstairs doesn't serve any food (amazing!), in addition waiting time at at check in/out. You check in 5 people over two rooms and they give you only 1 key per room (??!) On the positive side, the staff is friendly, the location always amazing as right on the beach. overall it is becoming pricy and not enough value. I will think twice now and look at alternative before rebooking.

Stunning location, we have enjoyed the Novotel for over 20 years.

Customer review rating 5.0/5

Jan L. F. Families - 12/12/2021 Confirmed reviews ALL

Stayed in a lovely panoramic view room, the tidal rise and fall across the Le Touquet sands is a fantastic spectacle… Walking on the beach… A short walk into town in the evening for supper at the Paris Plage…. Outstanding as always..

Nice stay and hotel but SPA very limited

TripAdvisor rating 3.0/5

Alexandre M 01/12/2021 TripAdvisor review

Very nice stay and hotel but SPA very limited. Only a sea water swimming pool and one hammam : it is very short in terms of offer. Massage services were good but not exceptional. Our room (1227) was too close to laundry machines.

Dear Guest Thank you for taking the time to share your feedback. You can reserve on place or at reservation office (h0449-sb@accor.com) different treatments "à la carte", SPA Sea Water or Massage. Best Regards

Beach front break

Customer review rating 4.5/5

David Families - 29/11/2021 Confirmed reviews ALL

First trip back to le touquet post covid. Would thoroughly reccomend Novotel here, clean, friendly good buffet breakfast. Hate to touch on covid rules, handled well and not intrusive or over the top.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Le Service Clients Thalassa Sea & Spa Le Touquet
Customer review rating 5.0/5

C. Friends - 27/11/2021 Confirmed reviews ALL

Perfect as usual Except for the pool, the lifeguard should go go every customers to tell that thé pool will close soon and not yelling .

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Le Service Clients Thalassa Sea & Spa Le Touquet

Excellent experience

Customer review rating 5.0/5

Sofia Couples - 10/11/2021 Confirmed reviews ALL

Wonderful location, right at the beach. The room was extremely comfortable. Good services and attentive staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Le Service Clients Thalassa Sea & Spa Le Touquet

LOVELY SETTING ON THE BEACH

Customer review rating 4.0/5

Greg Families - 09/11/2021 Confirmed reviews ALL

A comfortable hotel with exceptional views on the sea side of the building. Magnificent heated indoor salt water pool and excellent breakfasts (except the bacon which was very greasy and never crisp). Apart from breakfast, the restaurant had problems. It is far too small for the number of rooms and we were not able to have dinner even though we tried to book after breakfast. Also, the menu which used to have things like omelette frites, soup a l'onion and other delightful french classics, now has very little for anyone who wants a one-course lunch.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Le Service Clients Thalassa Sea & Spa Le Touquet

Very poor customer service

Customer review rating 2.0/5

Mike Families - 01/11/2021 Confirmed reviews ALL

The hotel location is amazing but the staff in the restaurant at breakfast were always so negative and unhelpful. The Spa customer service and experience is more 1 star than 4 star - a real shame as our first visit to Novotel and also LE Touquet

Dear Michael A., Thank you for taking the time to tell us about your experience at the Novotel Thalassa Le Touquet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Le Service Clients Thalassa Sea & Spa Le Touquet

well located!!

Customer review rating 5.0/5

Nans Couples - 26/10/2021 Confirmed reviews ALL

Top stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Le Service Clients Thalassa Sea & Spa Le Touquet

Rooms too small. Reception area for registration slow.

Customer review rating 3.5/5

Shaie S. Couples - 22/10/2021 Confirmed reviews ALL

Six nights. Appalling failure to manage abuse of disabled parking. Typically French.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The disabled parking spaces are in free access. It is for the good citizenship of each one. Sincerely, Le Service Clients Thalassa Sea & Spa Le Touquet

well located

Customer review rating 3.0/5

Anonymous Couples - 20/10/2021 Confirmed reviews ALL

hotel reception staff need more training with regards to the 'new' parking system and entry to garage parking room could have been better equipped i.e glasses and china cups NOT paper! small details :- notepad & pen

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Le Service Clients Thalassa Sea & Spa Le Touquet

The thrill is gone

TripAdvisor rating 2.0/5

Trail301181 Family - 08/01/2020 TripAdvisor review

We've been coming regularly to this hotel for over 18 years. Given that it has become almost a family tradition, we will probably continue doing so in the future. Basically for the location. The place has recently undergone a badly needed revamp; structurally it's much better than it was. However, there's a new, much younger staff. Efficient and polite, but little passion. Hard to put a finger on it, but you now get the feeling that the only thing that counts for the management is the bottom line. No effort necessary really since everyone comes for the view of the sea and the place is always full. The thrill is gone. Dommage.

A perfect stay

TripAdvisor rating 5.0/5

Rudi G Couples - 23/09/2019 TripAdvisor review

The hotel is facing the sea and close to the city center. The simplicity of the front of the hotel contrasts with the exceptional view from the entrance to the hotel. The service is top. No complaints.

The location is the star attraction of this hotel

TripAdvisor rating 4.0/5

Retired_traveller333 Couples - 16/09/2019 TripAdvisor review

Our room had been recently refurbished so it felt fresh although the bed was too hard for us. The comments by many other reviewers about paper cups for coffee in the room are relevant. Although we had a Nespresso machine in our room, we only got two coffee capsules per day so we were limited to one cup of coffee each per day which considering the price we were paying for the room, this seemed inadequate. The rooms are small however if you have a sea facing room, the wonderful view of the huge beach gives you a feeling of space. The restaurant looked nice but we were not able to eat dinner there because no dogs are allowed in the restaurant. Luckily there are several good quality restaurants in the town that accept dogs. I had read complaints about the staff attitude before we went, but on our trip they were fine and did their best to answer our various questions.

Wonderful stay.

TripAdvisor rating 5.0/5

Trail301181 Couples - 30/08/2019 TripAdvisor review

I try to avoid excessive reviews, and most often agree to comment only when confronted with some kind of issue during my stay. Well, for once, this is simply to say that everything about my stay was absolutely wonderful. Front desk (check-in, check-out) : 10/10 Housekeeping : 10/10 Food & Beverage / Room service : 10/10 Can’t honestly come up with anything negative to mention. PS I should add that you come to this hotel mainly for the view (you’re paying for the view) so don’t even think of booking a room facing the « dunes » (parking lot).

White sands private beach & gorgeous sunset view

TripAdvisor rating 4.0/5

DKriyani Family - 05/07/2019 TripAdvisor review

It’s a nice hotel indeed, specially the swimming pool area. The room was standard cleaned, with 2 separate single beds for my 2 big kids. A free parking spot, not far away from city centre shopping area or aqualud. Lovely white sands beach and beautiful sunset. (July 1st)

Poor customer service

TripAdvisor rating 2.0/5

gooseman1972 Family - 02/05/2019 TripAdvisor review

We booked a room with a 'free bar' included in the price. What this consists of is a fridge containing two small bottles of water. I raised this with reception staff and they stated that this was correct. I found the staff to be unwlecoming, surly and not in the least bit accomodating. I would not recommend this hotel. Additionaly, it is currently next to a large building site!!

Dear gooseman1972, We talked together and we solved this issue. Sorry again. Rémy BAPTISTE

Fabulous seaside location

TripAdvisor rating 5.0/5

Elaine C Couples - 02/04/2019 TripAdvisor review

We both enjoyed a lovely stay in Le Touquet. Excellent suite. Fantastic long sandy beach. Balcony overlooking the beach and out to sea. Pleasant helpful staff. Will look forward to going back again in the near future.

Our stay at Novotel Le Touquet

TripAdvisor rating 5.0/5

higginsjac Couples - 20/03/2019 TripAdvisor review

Everything about our short stay was terrific. We were greeted on arrival by courteous staff, and could have spoken English if we chose. Our room was clean and spacious, and the whole hotel looked very smart The bar is very comfortable and service was excellent. Meals being provided there were adventurous and looked delicious. In the morning we had breakfast in a super room with panoramic views of the beach and sea. Breakfast was a comprehensive choice of hot and cold dishes, and there were lots of staff on duty to help with any questions or issues Didn't have time to get in the pool, but we can't wait for next stay at Novotel Le Touquet

Really helpful people at the check-in desk

TripAdvisor rating 5.0/5

Road515189 Couples - 19/03/2019 TripAdvisor review

We had a problem with our beachfront room (couldn't sleep due to howling wind from a Force 9 gale). The reception desk ladies could not have been more helpful in relocating us to a quiet room where we slept blissfully. If you are staying here out of season, getting the salt water swimming pool to yourself is a naughty luxury.

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