Hotel - Novotel Valenciennes
Novotel Hotel Novotel Hotel

Novotel Valenciennes Hotel

3.5/5 447 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Boutique Gourmande
    • Gift shop/newspaper shop

Leisure and activities

  • Unheated open air pool from June to September
  • Outdoor playground for children
  • Other sports activities
    • Boules/petanque
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 24:00
    • Opening hours : Week-end 07:00 - 24:00

Business services

  • 8 meeting room(s)
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Hotel location

Companies and event centres nearby

Company

ALSTOM10 km / 6.21 mi CERAVER2 km / 1.24 mi LYRECO5 km / 3 mi PSA2 km / 1.24 mi TOYOTA10 km / 6.25 mi VALOUTIL2 km / 1.24 mi
BOMBARDIER2 km / 1.24 mi GSK15 km / 9.32 mi PPG8 km / 4.97 mi SKF2 km / 1.24 mi VALLOUREC5 km / 3.11 mi WAVE2 km / 1.24 mi

Exhibition and convention centre

CITÉ DES CONGRÈS10 km / 6.21 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.The Novotel Valenciennes offers 2150 sq. ft. (200 m²) of modular space as well as a room measuring 430 sq. ft. (40 m²). All our rooms are naturally lit and can be adapted to your needs: training, work meetings, christenings, weddings, communions.

Novotel Valenciennes Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BEAUNEUVEU 15 m2 2.5 m 0 0 8 0 0
CARPEAUX 30 m2 2.7 m 18 11 10 20 15
PATER 40 m2 2.5 m 30 12 15 25 16
EISEN 60 m2 2 m 40 25 20 30 40
WATTEAU 80 m2 2.7 m 60 40 50 30 40
HARPIGNIES 90 m2 2.7 m 80 40 30 60 60
WALLON 120 m2 2 m 120 50 40 100 80
CARPEAUX-WATTEAU 200 m2 2.7 m 180 0 0 100 120
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 80 rooms
  • 100% non-smoking hotel
  • 15 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 2,345 reviews

Our guest reviews for
Novotel Valenciennes

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 447 reviews
Ramesh Business - 26/11/2019 Confirmed reviews ALL
« Good »

Good

Anonymous Couples - 14/10/2019 Confirmed reviews ALL
« Nice hotel with good breakfast »

Nice hotel with friendly staff.

Mr A. M. R. L. Couples - 30/09/2019 Confirmed reviews ALL
« Room was ok but evening meal was poor »

The improvements to the reception ,bar and restaurant areas were very pleasing. The toilet in our room needed a proper clean. My evening meal in the restaurant was hugely disappointing with lumpy mashed potatoes and a very mean veal chop. After I complained I was offered a free dessert or coffee but I still had to pay for the dreadful food.

Henrik H. Business - 26/09/2019 Confirmed reviews ALL
« Low-standard hotel visit »

The room was dirty, even took pictures of it and post on google Old style, needs update No AC, unbelievable in a Novotel hotel anno 2019 (it is not 1959 anymore)

P. Business - 26/09/2019 Confirmed reviews ALL
« hotel accueillant »

nickel

John B. Couples - 10/09/2019 Confirmed reviews ALL
« good for overnight stay »

Room was fine clean and properly equipped. Evening meal was ok but not good value for money, steak was a bit tough. Breakfast was very good.

Impawtant Families - 01/09/2019 Confirmed reviews ALL
« Relaxed and friendly »

Friendly staff and a relaxing atmosphere to break a long journey.

Veerle Business - 31/08/2019 Confirmed reviews ALL
« A short night while travelling south »

Friendly staff upon arrival clean and comfortable bed

Jim Business - 16/08/2019 Confirmed reviews ALL
« Friendly Service »

I am a semi regular guest at Novotel Valenciennes. I always get a warm and friendly welcome. The recent refurbishment in the lobby area needs to be followed through to the rooms.

R. W. Friends - 08/08/2019 Confirmed reviews ALL
« Pleasant hotel with good swimming pool, all in fine parkland surroundings »

Our fourth stay at this hotel. Good rooms, but air conditioning not adequate for modern summer temperatures. Good breakfasts and reasonable dinners. Usual safe in room but we reported non-function on first night but not repaired when we left after two days (just new battery in door needed, perhaps?)

Christopher S. Couples - 05/08/2019 Confirmed reviews ALL
« Good hotel, great location, friendly and helpful staff, attractive decor, comfortable and homely »

Awesome

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr S., Very happy that your stay was in the best conditions, the Novotel Valenciennes team thanks you for your compliments and assures you to continue to make every effort to your satisfaction. Looking forward to welcome you soon, Sincerely, Romane D. Responsable hébergement

Leif A. Business - 05/08/2019 Confirmed reviews ALL
« Good »

Menu in English is missing

Nadim Couples - 31/07/2019 Confirmed reviews ALL
« Not as expected for a 4-star stay »

The staff is friendly, the rooms are clean and the meals are decent. However, the rooms look and feel old (paint peeling of the bathroom door). As the room was oriented poolside, the setting sun heated the room. The promised AC was not working except for a noisy ventilator that did more for keeping me awake than for cooling the room. I found the hotel through Bongo, where it is advertised as located in a park. This is not overstated, as the place is located in an industrial zone. I presume the large lawn at the back of the hotel is to be seen as a park. All in all this did not meet my expectations and resulted in a disappointed stay in what should have been a 4-star hotel, but rather looked and felt like a roadside motel.

Our hotel has responded to the review
Our hotel has responded to the review

Hello NADIM S., Thank you for taking the time to tell us about your experience at the Novotel Valenciennes. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. As announced on our website, we don't have air conditionning and I am also sorry that you didn't enjoy our park. We are looking forward to welcoming you again. Please do not hesitate to contact me during your next visit. Sincerely, Romane D. Responsable hébergement

W. Business - 23/07/2019 Confirmed reviews ALL
« Nice »

Nice hotel, friendly staff

Anonymous Couples - 07/07/2019 Confirmed reviews ALL

Pleasant hotel but unfortunately stayed during a heatwave and room, although centrally controlled ventilation did not have controllable air conditioning. Reception, bar and dining area have recently undergone a refurbishment but rooms still need updating. Breakfast choice was very good but only downside was that breakfast closure time was 9.30am, which was religiously adhered to on a morning after a late finish on a local Womens World Cup match, which was attended by many guests. Whilst this was an unusual event there wasn't any flexibility to meet guests needs.

C. S. C. Couples - 30/06/2019 Confirmed reviews ALL
« Technical installations out of order »

AC did not Work, toilet with defekts.

Anon Business - 26/06/2019 Confirmed reviews ALL
« Low quality for too high price »

First surprise: no air conditionning in the room. For a Novotel, 4 stars, in 2019, that's very uncommon. unfortunately it was 30°C outside and the room was quite warm when we arrived at 11pm thus we had to open the window to sleep a bit with the nice sound of the highway. Second: the room looked messy and dirty even if it was clean because of 2 things: very creased duvet cover and pillow covers + very dirty seals in the shower (i never saw a shower so ugly, please change the seals !). Adding to that the employees were polite but not smiling nor nice at the reception. all this for 142€ the night. unbelievable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at Novotel Valenciennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As you point out, we were faced with particularly high temperatures. We are sorry that our chilled air system does not provide the same coolness as an air conditioning system. I want you to know that I have taken note of all the problems you mentioned. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evelyne JOEDICKE General Manager Novotel Valenciennes

Mark P. Friends - 24/06/2019 Confirmed reviews ALL

The hotel was good, in a location that suited very well, staff were friendly and helpful, but the hotel badly needs an effective ventilation system as the room was too warm

Anonymous Business - 08/05/2019 Confirmed reviews ALL
« Outdated place »

Friendly personnel, good bed. But the hotel rooms are outdated and the room was not really clean either.

Jim Business - 30/04/2019 Confirmed reviews ALL
« Nicely refurbished »

As always, the staff are very friendly. new decor in entrance and lounge is very well done. Rooms are improving. New menu in restaurant is good and good to see breakfast area well stocked even later in the morning.

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