Hotel - Novotel Roissy Saint-Witz
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Novotel Roissy Saint-Witz Hotel

3.5/5 592 reviews
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53 photos/video
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
+ 21 Services
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Novotel Roissy Saint-Witz Hotel

Mid-scale hotel for business or family trips

The Novotel Roissy Saint-Witz team welcomes you. Enjoy our green location to visit Asterix park located 5min away. The hotel is 8min from Roissy-Charles-de-Gaulle airport and 15min from Chantilly.

Eimear HENIART, Hotel Manager

Welcome to Novotel Roissy Saint-Witz. A cozy hotel near Roissy, very well situated for a twosome weekend in Paris or Parc Asterix family outing. Take a relaxing dip in the heated outdoor pool in a wooded park. Fitness room and free parking available. Five modular lounges with high speed Internet to efficiently organize seminars and conferences. For a few days or more, take a break at Novotel

Novotel Roissy Saint-Witz is 5min from Parc Asterix and Paris-Charles-de-Gaulle airport. The hotel is 10min from Paris-Nord Villepinte exhibition center and the Paris-Nord 2 activity park. The Novotel Survilliers Saint Witz hotel is 5 min from Parc Astérix and CDG Airport and 10 min from Villepinte Paris Nord 2 exhibition center. WIFI, free car park, free fitness center and unheated outdoor pool. 5 modern Novotel "Premium" meeting rooms

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Hotel extras
  • The peace and quiet of the countryside just 30minutes from Paris
  • Gourmet dining, balanced, organic cuisine
  • Meeting space for 100 people, themed breaks
  • Indoor and outdoor play areas, table tennis table
  • Free enclosed car park at the hotel
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Shoe shine machine

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Tennis (Nearby)
  • Other sports activities
    • Boules/petanque
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 07:00-22:30
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
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Hotel location

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Novotel Roissy Saint-Witz

ROUTE DE SURVILLIERS
95470
saint-witz
france

Tel: (+33)1/34686980
Fax: (+33)1/34686494
Check-in from 14h00
Check out up to 12h00
Access and transport
  • LUZARCHES-ROISSY : 95.01, ST WITZ NOVOTEL
  • RER D - FOSSES : RER D, FOSSES
  • BEAUVAIS At 50km / 31 miles
  • LE BOURGET At 20km / 12 miles
  • PARIS ORLY At 50km / 31 miles
  • PARIS ROISSY CDG At 22km / 13 miles
  • ROISSY CDG At 12km / 7 miles
  • SENLIS At 10km / 6 miles
  • SURVILLIERS At 0km / 0 miles
  • CDG At 15km / 9 miles
  • ROISSY At 12km / 7 miles
  • SURVILLIERS FOSSES At 2km / 1 miles

GPS : 49.087884, 2.548601

Companies and event centres nearby

Company

AUTOLIV0 km / 0 mi EXACOMPTA3 km / 1 mi STAPLES0 km / 0 mi
BRICO DEPOT1 km / 0 mi OFFICE DEPOT2 km / 1 mi

Congress centre

ROISSY12 km / 7 mi

Exhibition and convention centre

EXPO LE BOURGET21 km / 13 mi EXPO VILLEPINTE18 km / 11 mi

Exhibition centre

VILLEPINTE15 km / 9 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.The Novotel Survilliers Saint Witz offers 5 meeting rooms which can be adapted to the size and requirements of your meeting, 1722 sq. ft. of modular space for up to 100 people, catering area, break-time options: detox, vibrant, regional, recreational.

Novotel Roissy Saint-Witz Meeting Room
6 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CHAALIS 40 m2 2 m 30 15 20 20 3
CHANTILLY 40 m2 2 m 30 15 25 20 3
ROYAUMONT 40 m2 2 m 30 15 25 20 3
ISLE ADAM 46 m2 2 m 30 15 25 20 3
ENGHIEN 49 m2 2 m 19 16 19 19 0
ROY+CHANT+CHAA+ILS A. 166 m2 2 m 110 70 100 80 100
Unsure of the capacity needed for your event? Use the space calculator
This hotel is not suitable for your event? Look for another hotel
Metric converter
General equipment
    • Screen
    • Flipchart
    • Meeting room
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Fine Cuisine
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.Stay in a spacious room which has been carefully furnished with modern facilities. Choose an Executive Room and enjoy bathrobes, slippers, a Nespresso machine and free minibar service.

6 photos
Suite

Suite

Superior Room

Superior Room

Executive Room

Executive Room

  • 79 rooms
  • 59 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 73 family rooms
  • 4 connecting rooms
Room Bathroom Security Room service
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

RESTAURANTType of cuisine: Type of cuisine: French

RESTAURANT Restaurant
Lunch
12:00 - 14:30
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun
Dinner
19:00 - 22:30
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RESTAURANTType of cuisine: Type of cuisine: French

In France, the Novotel Café offers guests a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine. Menu varies according to the season with a lunch menu for business lunches available daily.

Find out more and book

BAR

BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

See all our restaurants and bars
4.1/5 ALL Rating 2,321 reviews

Our guest reviews for
Novotel Roissy Saint-Witz

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 592 reviews
Mike Business - 14/11/2019 Confirmed reviews ALL
« Satisfactory stay »

Apart from the dinner in the evening, the room was comfortable, the staff welcoming and the morning experience, pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL F., We very much appreciate your comments regarding your stay at the Novotel Roissy Saint-Witz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie

Anonymous Business - 07/11/2019 Confirmed reviews ALL
« Very Good »

Very Good, clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALFRED R., We very much appreciate your comments regarding your stay at the Novotel Roissy Saint-Witz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

I. Families - 03/11/2019 Confirmed reviews ALL
« Good overall however could be improved »

The bedroom was clean but there was a smell of smoke/or old carpet which was not agreeable at all. Restaurant was ok, waitress quite polite and nice but the service was too really sloow for 1 burger, 1 pizza and 1 salad. The burger came 15 min after the pizza and salad. We had terminated to eat and my son was still waiting his burger.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLINE I., We very much appreciate your comments regarding your stay at the Novotel Roissy Saint-Witz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rob E. Families - 02/11/2019 Confirmed reviews ALL
« unexpectedly pleasant stay at this children friendly hotel »

due to car problems we needed to stay an extra night in France and we found your hotel due to the fact that the room was big. When we arrived there was lots of things for the children, which we really appreciated. Especially the Halloween related candy they received.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROB E., We very much appreciate your comments regarding your stay at the Novotel Roissy Saint-Witz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mas Families - 15/10/2019 Confirmed reviews ALL
« Unexpected nice hotel »

I was pleasantly surprised by the hotel as I wasnt expecting too much from an overnight hotel on our way to paris. Friendly staffs, nice room, good quality bed, good breakfast spread, huge garden or park within the compound, kids activities at the lobby, free drinks in the mini bar, we even tried the pizza for room service and it tasted very good. Just felt that this is a well run hotel. Kudos.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAS AIDIFF M., We very much appreciate your comments regarding your stay at the Novotel Roissy Saint-Witz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie Niard Assistante de Direction Novotel Survilliers Saint-Witz Route de Survilliers 95470 Saint-Witz France Mobile : +33 (0) 6 67 05 27 25 Tel : +33 (0)1 34 68 69 65 65 h0… novotel.com accorhotels.com

Ilse Couples - 20/09/2019 Confirmed reviews ALL
« Great staff! »

The staff at the reception is friendly and efficient. Rooms are outdated and matrass could be better but overall still good value. Breakfast is great, excellent choice and friendly, welcoming staff, ready to help out.Have stayed several times in this hotel due to the close location of Parc Asterix.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ILSE T., We very much appreciate your comments regarding your stay at the Novotel Roissy Saint-Witz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front desk

Guoshangwei Business - 17/09/2019 Confirmed reviews ALL
« GOOD STAY »

Feel welcome ,nice reception staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Front desk

Susan H. Families - 02/09/2019 Confirmed reviews ALL
« Short and sweet stay »

This was a short stay as we arrived after Disney on our way home to Calais. Compared to Marne le vallee Novotel this wasn’t as good. I was left in reception waiting to check in whilst the man was on the phone there was no acknowledgement whilst I waited for at least 10/15 mins. It was clean and comfortable which is all we needed. The gates were absolute nightmare you felt you were in prison someone needs to be opening them quicker and better instructions on which button to press!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs SUSAN H., Thank you for taking the time to tell us about your experience at the Novotel Roissy Saint-Witz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front desk

Peter O. Families - 26/08/2019 Confirmed reviews ALL
« Hotel does not earn 4 star classification »

From the outside and inside, the hotel looks old, especially the rooms. Restaurant quality is really poor. Compared with other 4 star hotels, this hotel is on a scale of 2 stars. Will never book this hotel again, high price compared with quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience. Sincerely, Front desk Liana

Maris Couples - 24/08/2019 Confirmed reviews ALL
« Super Rest Point »

Lovely welcome from the staff, as always. Room comfortable and cool. We enjoyed an early dinner and straight to bed (nice to see extra pillows in room as often there aren’t enough) as we were leaving very early the next morning. Love a Novotel Hotel in France!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIS S., We very much appreciate your comments regarding your stay at the Novotel Roissy Saint-Witz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie

Eric Families - 24/08/2019 Confirmed reviews ALL
« AN IBIS OR A NOVOTEL? »

The hotel is a 1 storey building that make me think it is more an Ibis than a Novotel. However, it includes a nice restaurant staffed by very accomodating people. Food is good and venue is quite nice. At least for the bar side. Restaurant/breakfast side is quite basic in terms of design. But one can still enjoy the terrace by the pool. Breakfast is ok, nothing fancy to expect. But you will get what you need to kick off your day. Hotel is 2 minutes away from the highway but there is absolutely no noise coming from outside. You will hear people walking or talking in the corridor distributing the rooms though. Except a car dealer next to the hotel, there is absolutely nothing else. You will need a car to reach the Mc Donalds and myriad of other restaurants that are 3 minutes away. Or it is about a 15 mins stroll if you decide to walk. Hotel car park is large and free. Gate is closed at night and you will have to press the intercom to drive in or out. Our room was big enough to accomodate the 4 of us. The couch unfolds and becomes two small (80cm width?) beds. Enough for the kids. Bathroom and toilet are separated. Bathroom seems to have been renovated not too long ago. Hot water, pressure, cleanliness you have it all. We were 4 but there were only 2 towels in the bathroom. I would have appreciated to 2 extra towels on arrival. The hotel is obviously mostly filled by family visiting Parc Asterix (amusement park) like us. So expect kids running around. The lobby is fitted with board games, video games, toys and other amenities for them to play with. Free of charge. Internet is free of charge. Speed is ok. However, it is a bit of a pain because you can only log on one device at a time. Or need as many email adresses as devices. All in all, our stay was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIC C., Thank you for taking the time to tell us about your experience at the Novotel Roissy Saint-Witz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sophie

Vanessa P. Families - 17/08/2019 Confirmed reviews ALL
« Fabulous hotel. Lovely staff. »

We stayed two nights here and it’s the second time visiting. We had a family room which was clean and neat. The staff at reception were lovely and the restaurant food was great. Well worth it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NATHAN p., We very much appreciate your comments regarding your stay at the Novotel Roissy Saint-Witz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie Niard Assistante de Direction Novotel Survilliers Saint-Witz Route de Survilliers 95470 Saint-Witz France Mobile : +33 (0) 6 67 05 27 25 Tel : +33 (0)1 34 68 69 65 65 h0… novotel.com accorhotels.com

Anonymous Families - 14/08/2019 Confirmed reviews ALL

Tutto ok. Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cioni A., We very much appreciate your comments regarding your stay at the Novotel Roissy Saint-Witz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie Niard Assistante de Direction Novotel Survilliers Saint-Witz Route de Survilliers 95470 Saint-Witz France Mobile : +33 (0) 6 67 05 27 25 Tel : +33 (0)1 34 68 69 65 65 h0… novotel.com accorhotels.com

Alan F. Families - 10/08/2019 Confirmed reviews ALL
« Great place to stay near parc asterix »

V friendly staff.huge outside grass area for badminton.lovely breakfast Pool area nice.would def stay here again.we got rer In to paris v easily.peaceful yet be motorway an trains.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN f., We very much appreciate your comments regarding your stay at the Novotel Roissy Saint-Witz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie Niard Assistante de Direction Novotel Survilliers Saint-Witz Route de Survilliers 95470 Saint-Witz France Mobile : +33 (0) 6 67 05 27 25 Tel : +33 (0)1 34 68 69 65 65 h0… novotel.com accorhotels.com

Sarah Families - 05/08/2019 Confirmed reviews ALL
« Very comfortable and close to Parc Asterix »

Lovely and friendly staff, very clean hotel, lovely pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICOLE A., We very much appreciate your comments regarding your stay at the Novotel Roissy Saint-Witz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie Niard Assistante de Direction Novotel Survilliers Saint-Witz Route de Survilliers 95470 Saint-Witz France Mobile : +33 (0) 6 67 05 27 25 Tel : +33 (0)1 34 68 69 65 65 h0… novotel.com accorhotels.com

David D. Families - 02/08/2019 Confirmed reviews ALL
« Very enjoyable mini-break »

Family time. Family room. Everybody enjoyed the experience. Lovely grounds. Great swimming pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID D., We very much appreciate your comments regarding your stay at the Novotel Roissy Saint-Witz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front desk Liana

Mrs C. Families - 01/08/2019 Confirmed reviews ALL
« Great stop. Great location. Great for families. »

Rooms were clean and comfortable. I would suggest that baths have a non slip mat. Otherwise bathrooms were fine. Restaurant was good. Breakfast excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELEN C., We very much appreciate your comments regarding your stay at the Novotel Roissy Saint-Witz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

David Families - 30/07/2019 Confirmed reviews ALL
« Pleasant stay »

Warm welcome and nice atmosphere for a suburban hotel. We would have preferred the sofas not being opened as bed as we rent 2 rooms but it was ok. Although we were surprised by the welcome at the restaurant before being seated, service was nice and friendly. Thank you for the stay in your hotel, it was a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID T., We very much appreciate your comments regarding your stay at the Novotel Roissy Saint-Witz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gwen Families - 29/07/2019 Confirmed reviews ALL

Great hotel, good restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEREMY J., We very much appreciate your comments regarding your stay at the Novotel Roissy Saint-Witz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 25/07/2019 Confirmed reviews ALL
« Good experience, bad internet. »

Overall experience was good, but internet was very slow and dropping a lot of times, dying on the second day. On the second day I would be working from the hotel, but had to leave to the airport hours earlier so I could get internet, because the one in the hotel was not working. Staff was not able to assist and I saw there was another person with the same problem who was in front of me at reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir VALFREDO P., We very much appreciate your comments regarding your stay at the Novotel Roissy Saint-Witz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front desk Liana

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