Novotel Antwerpen 3 stars

Customer review rating (ALL Rating) 3.8/5 379 reviews

Hotel extras

  • We obtained the ALLSAFE cleanliness and prevention label

  • Recently renewed rooms, lobby, bar and conference rooms

  • Located just outside the LEZ-zone, and only little drive away from public transportation

  • American breakfast buffet, Bar&Brasserie Foodsquare, conference rooms

  • Free WiFi, Free parking, Free outdoor swimming pool AND Free Fitness

ALLSAFE approved hotel

Hotel location

Novotel Antwerpen

Luithagen Haven 6
2030 Antwerp
Belgium

GPS:51.267251, 4.400705

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Foodsquare Bar & Brasserie

Bar & Brasserie Foodsquare is a place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Antwerp itself.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization. This hotel features premier meeting rooms in the port of Antwerp, ideal for conferences and a variety of events. The staff provides proactive service, and the facilities include audiovisual equipment and free WiFi.

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. Nos chambres de 25m² sont conçues pour votre confort: literie de qualité, air conditionné, TV écran plat, coffre-fort, room service, salle de bain avec baignoire ou douche

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  379 reviews

TripAdvisor Rating  3.5/5  713 reviews

bad

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

- room was not cleaned - bar was closed

Dear Lennart, We thank you for taking the time to share your feedback. We are sorry to hear your stay did not meet your expectations and you felt that our high standards were not upheld on this occasion. We regret that you did not let us know at the time so that we could have taken action. Rest assured we will be addressing your comments with our housekeeping team. We have tried to accommodate the needs of our guests and have ample opening times for our bar and restaurant while taking into account the respect for those who wish for a quiet relaxing atmosphere. Nevertheless, we have noted your comments in this regard. Furthermore, we regret that the room rates were not quite to your satisfaction, however, please be assured, we regularly review our prices to ensure that we remain competitive with other hotels in the area. We hope to welcome you again. Best regards, Marc Martens, General Manager

Good place to visit port

TripAdvisor rating 3.0/5

mariuszj2001 Business - TripAdvisor review

I think the biggest advantage is place near Antwerp port. It is most suitable hotel if you work / visit port. Room are OK clean with poss. to drink tea/coffee. No water. Breakfast is OK but lack of any vegetables. Parking is quite large. Your can eat dinner and drink.

Dear Mariusz, We appreciate your comments on your recent stay. Thank you for your kind highlight of our location, we are happy that you found it to be convenient. We regret that not everything about our hotel was to your liking. Nevertheless, we are glad that, in general, your stay with us was pleasurable and your feedback has been duly noted. It would be a pleasure to see you again on a future occasion. Kind regards, Marc Martens, General Manager

Good

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Good

Dear Jan, Thank you for commenting on your stay. We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We hope to welcome you back. Best wishes, Marc Martens, General Manager

too expensive for bad quality

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Dirty Room, to expensive, not well located

Dear Henri, We thank you for taking the time to send us your feedback. We are sorry to read that your stay did not completely meet your expectations. Your satisfaction is very important to us and we ask that guests make us aware of any issues or concerns during their stay so that we may find an immediate solution. We would have had our housekeeping return to you immediately. Moreover, we are sorry that our location was not entirely what you were looking for on this occasion. Furthermore, we regret that the room rates were not quite to your satisfaction, however, please be assured, we regularly review our prices to ensure that we remain competitive with other hotels in the area. We hope that you will allow us the opportunity to welcome you back in the future for an improved stay. Best regards, Marc Martens, General Manager

Customer review rating 3.5/5

Su Business - Confirmed reviews ALL

Room nice and clean, enough space to do your thing. Sadly the minibar didnt cool but they replaced it but still the drinks didn't cool much, still thanjks for the effort. Only negative thing I had find is that the room wasn't cleaned the next day( I stayed two days). Did get clean towels when I asked for it so eventhough it was a pleasant stay.

Dear Surenda, Thank you for taking the time to give us feedback about your recent stay. We are glad to hear that you had a pleasant stay, however, we are sorry that you felt our service was not up to our usual high standards. Please rest assured we will address your comment with the reception team. We have a program called Planet21, which is explained in each room, whereby, in an attempt to save water, we only change towels if the guest leaves them on the floor. However, if there are other things in the room that are not cleaned, please inform our team so that they can solve the issue immediately. We would be delighted to welcome you back for another stay in the future. Best wishes for the new year, Marc Martens, General Manager

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Other web-users rate our hotel

  • 303 reviews 7.7/10 Location
  • 829 reviews 5/10 Room
  • 571 reviews 7.7/10 Service
  • 48 reviews 4.8/10 WiFi
  • 448 reviews 3.1/10 Cleanliness
  • 316 reviews 6.6/10 Breakfast
  • 216 reviews 4.3/10 Vibe
  • 202 reviews 4.5/10 Amenities

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