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Novotel Antwerpen Hotel 3 stars

Customer review rating 4.1/5 2,993 reviews

ALLSAFE approved hotel

Novotel Antwerpen
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+ 24 Services

Hotel extras

  • We obtained the ALLSAFE cleanliness and prevention label

  • Recently renewed rooms, lobby, bar and conference rooms

  • Located just outside the LEZ-zone, and only little drive away from public transportation

  • American breakfast buffet, Bar&Brasserie Foodsquare, conference rooms

  • Free WiFi, Free parking, Free outdoor swimming pool AND Free Fitness

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Electric car recharging units Paying
  • Laundry
  • Boutique Gourmande Paying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Tennis Paying
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine Paying
Business services
  • 4 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel Antwerpen

Luithagen Haven 6
2030 antwerp
belgium

Tel: +3235420320

Fax: (+32)3/5417093

Check-in from 14h00

Check out up to 12h00

  • CENTRAL STATION-CMB :  762 KAAI 192

  • CMB-CENTRAL STATION :  762 Kaai 192

  • By plane

    AMSTERDAM SCHIPHOL At 150km / 93.75 miles

  • By plane

    ANTWERPEN DEURNE At 12.7km / 7.89 miles

  • By plane

    BRUSSELS At 50km / 31.07 miles

  • By helicopter

    DEURNE-ANTWERP AIRPORT At 10km / 6 miles

  • By helicopter

    ZAVENTEM-BRUSSELS At 50km / 31.25 miles

  • By train

    ANTWERPEN CENTRAL At 7km / 4.35 miles

  • By train

    BERCHEM STATION At 10km / 6.25 miles

  • By train

    CENTRAL STATION ANTWERP At 7km / 4.38 miles

GPS :51.267251, 4.400705

Companies

  • AHLERS 1.0 km / 0.62 mi
  • ARCELOR MITTAL 2.0 km / 1.24 mi
  • ATLAS COPCO 15.0 km / 9.32 mi
  • BASF 15.0 km / 9.32 mi
  • CARGOTEC 5.0 km / 3.11 mi
  • CNH 2.2 km / 1.37 mi
  • ECU-LINE 1.0 km / 0.62 mi
  • EDS 0.5 km / 0.31 mi
  • EUROPORTS 5.0 km / 3.11 mi
  • EVONIK 15.0 km / 9.32 mi
  • FIAT/NEWHOLLAND 2.0 km / 1.24 mi
  • General Motors 7.4 km / 4.6 mi
  • KATOENNATIE 0.5 km / 0.31 mi
  • LANXESS 15.0 km / 9.32 mi
  • MSC 5.0 km / 3.11 mi
  • Opel 7.4 km / 4.6 mi
  • P&O Ports 12.1 km / 7.52 mi
  • SEATRADE 5.0 km / 3.11 mi
  • SIEMENS 15.0 km / 9.32 mi
  • STORK 5.0 km / 3.11 mi
  • Total 11.5 km / 7.15 mi
  • VSFT 7.4 km / 4.6 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.This hotel features premier meeting rooms in the port of Antwerp, ideal for conferences and a variety of events. The staff provides proactive service, and the facilities include audiovisual equipment and free WiFi.

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Meeting room

  • on request

  • Audio and video equipment

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

  • Hotel connected to conv. centre

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. Nos chambres de 25m² sont conçues pour votre confort: literie de qualité, air conditionné, TV écran plat, coffre-fort, room service, salle de bain avec baignoire ou douche

Standard room with double bed, single sofa bed and bathroom with bath or shower

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard room with two single beds and bathroom with shower

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard room with double bed, double sofa bed and bathroom with shower

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

Foodsquare Bar & Brasserie

Type of cuisine: Regional

Bar & Brasserie Foodsquare is a place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Antwerp itself.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -
Lunch

FOODSQUARE

Hotel bar with large variety of belgian beers, soft drinks. Possibility to have a small snack during opening times. Sunny terrace during summer time.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Lunch

Our guest reviews for
Novotel Antwerpen

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,993 reviews

tripadvisor

TripAdvisor Rating 3.5/5

684 reviews

Customer review rating 3.5/5

Tom D. Solo - 03/06/2021 Confirmed reviews ALL

The room was not sas in previous visits. Several stains on carpet no cup or glass in washroom

Dear Tom, Thank you for taking the time to share your feedback. We are very sorry our high standards were not met on this occasion and regret that you did not inform our team members at the time so we could have taken immediate action. Our reception team is always available to assist in providing any items you may require. We hope that we may have the pleasure of welcoming you back in the future. Kindest regards, Marc Martens, General Manager

For a Business stay a Good Location

Customer review rating 4.0/5

Anonymous Couples - 17/05/2021 Confirmed reviews ALL

Clean room but reception desk slow and not so kind. You can be firm but this was a limit between not polite and firm without any reason. They have to welcome the guests and not act as police officers

Customer review rating 3.0/5

Anonymous Business - 28/04/2021 Confirmed reviews ALL

Room was ok except that TV was not working. It has been notified next morning at reception desk

Dear Guest, Thank you for sharing your opinion of your recent stay. We sincerely regret the issue you had and can assure you that this has now been dealt with; we appreciate that you let us know. We look forward to welcoming you back. Best wishes, Marc Martens, General Manager

Nice location, great personnel

Customer review rating 4.0/5

Anne Families - 24/04/2021 Confirmed reviews ALL

We had a very nice stay. The hotel is close to the bospolder and the city center (a few minutes by car) Very friendly personnel. The room was ok.

Dear Anne, Thanks for sharing the experience of your enjoyable stay. It's rewarding for our team to know you felt welcomed and encourages us all to continue with our efforts to make every guest's experience memorable. We look forward to welcoming you back on a future visit. Kind regards, Marc Martens, General Manager

Lovely

Customer review rating 5.0/5

Adam B. Business - 31/12/2020 Confirmed reviews ALL

Lovely place to stay. We was moving two DAF trucks from Germany to Antwerpen and this hotel is located actually near by the Difrent company. Lovely lady on reception at night and also another one in the morning,very helpful and kind.!

Dear Adam, Thank you for taking the time to review your recent stay. We really appreciate your kind comments and are pleased our location was so convenient for your needs. We'll be sure to let the our reception team know how much of an impact they had on your experience. We look forward to welcoming you back in the future. Kind regards, Marc Martens, General Manager

Good overnight option

Customer review rating 4.0/5

Mrs A. Business - 02/09/2020 Confirmed reviews ALL

Room is spacious, staff at reception extremely helpful and friendly. There is a Tesla supercharger and quick link to the highway. It was a pity the hotel remained with outdted decor since our last visit in December 2018, the rooms did not change a bit. This time around we could not even use AC because it is centrally controlled, opening the windows meant much more noise and made it quite unpleasant. On top, no hot water for 2 days, which was fixed after being reported, but nevertheless made it unpleasant. Wish things change in terms of deco and refurbishment.

Dear Guest, Thank you for sharing your feedback with us. We appreciate your kind comments about our team members who work hard to ensure that we deliver the best service and meet your expectations. We have taken your comments into consideration and would like to inform you that in the last few weeks we have already carried out some renovation works on 2 floors of the hotel and the other floors will be refreshed in the near future. We hope you can appreciate these improvements on your next visit. It would be a pleasure to have you stay with us again in the future. Best wishes, Steven Hameeuw, General Manager

Good

TripAdvisor rating 4.0/5

Ekuoromo Business - 30/07/2020 TripAdvisor review

Is not too bad just that i wanted to make payment with my point and the lady at the reception said is not possible, is unfortunate. They said there machine is not working am surprise but for room is ok

Dear Ekuoromo. Thank you for taking the time to give your opinion about your recent stay. We are glad that you had a pleasant stay and can only apologise for the regrettable misunderstanding with your payment. It is possible to pay with Le Club points without the need of the machine; we will be reviewing this procedure with our team and carry out the necessary training. It would be a pleasure to accept payment with your points on your next visit. Once again please accept our sincere apologies for any inconvenience. We hope to see you again on a future occasion. Kind regards, Steven Hameeuw, General Manager

Not completey Corona safe

Customer review rating 4.0/5

Johan T. Couples - 29/07/2020 Confirmed reviews ALL

The hotel and genaral services were fine as ever, but not all staff were adhering to the covid-19 prevention measures. Some of the staff was not using a face mask when being in contact with visiters, and that during a period with increasing infection rates.

Customer review rating 1.5/5

G. I. Business - 28/07/2020 Confirmed reviews ALL

Dirty carpet , old room, noisy AC system, soft bad.

Dear G., Thank you for taking the time to share your review. We regret that you were not completely satisfied with your room, however, we are glad to announce that renovations will soon be taking place throughout the hotel. We hope to have the opportunity to welcome you back so that you may enjoy our upgraded facilities. Kind regards, Steven Hameeuw, General Manager

Well located

Customer review rating 3.5/5

John W. Business - 21/03/2020 Confirmed reviews ALL

Very good , but breakfast was poor , food was cold , not hot and little choice

Dear John. Thank you for taking the time to give your opinion about your recent stay. We are very sorry that due to the restriction imposed we were not able to offer you a complete selection on our breakfast buffet and hope that on your next visit we can deliver an improved experience. We hope to have the pleasure of welcoming you back in the future. Best wishes, Steven Hameeuw, General Manager

Not Good

Customer review rating 3.0/5

Anonymous Business - 16/03/2020 Confirmed reviews ALL

The room was too cold, I was told that the heating was via air system which wasn't working well. I ended up using an extra blanket and a portable heater. The carpet in the room was also heavily stained.

Dear Guest, Thank you for taking the time to share your review. The comfort of our guests is of the utmost importance to us and so we truly apologize for any inconvenience during your stay. We have a general system that ensures a comfortable temperature throughout the hotel. Unfortunately, it is not possible for us to change the temperature setting in a single room. Although as you mentioned, extra blankets and portable heaters are available, should they be required. Rest assured, we have noted your comments and addressed them with our housekeeping team. We hope to welcome you back for an improved stay. Best wishes, Steven Hameeuw, General Manager

Food good, room average, price high for what you get

Customer review rating 3.0/5

Stuart R. Business - 12/03/2020 Confirmed reviews ALL

I stayed for 3 nights. The staff were friendly and helpful, the breakfast was OK (but very expensive) dinner was good. The room was not satisfactory. Dirty carpet, dirty curtains, worn furniture and 2 out of 4 room lights did not work. One made a loud buzzing noise. Reception were informed.

Dear Stuart, We thank you for taking the time to send us your feedback. Our team members endeavor to provide our guests with the most courteous and professional service possible, and it is rewarding to know that you appreciated their efforts. However, we did regret to R. that your room did not meet expectations. Please know that we have begun renovations on our rooms, lobby and bar. It would be our pleasure to welcome you back so that you can enjoy our upgraded facilities firsthand. Thank you again for your valuable feedback. Best regards, Steven Hameeuw, General Manager

Old hotel, dirty room

Customer review rating 2.0/5

Marta Families - 24/02/2020 Confirmed reviews ALL

Bedrooms too old. Do not reflect what I would expect from the brand. Room was dirty, carpet needed to be cleaned. We needed to change room as the first one had a massive tobacco smell but the second one even without smell had the carpet completely dirty.

Dear Marta, Thank you for taking the time to share your review. We are sorry that your recent stay at our hotel didn't meet all your expectations and regret any issues with your room and facilities. You will be pleased to learn that a major refurbishment programme of the guest rooms and public areas will start soon and we do hope that we will be able to welcome you back for an improved stay in the not too distant future. Best wishes, Steven Hameeuw, General Manager

Vert disappointed

Customer review rating 0.5/5

Shane H. Business - 24/02/2020 Confirmed reviews ALL

While I really like the people at the hotel, I am very disappointed that I will get no Accor points for staying at the hotel, even though I've been staying at the hotel every week since October 2019 and have been an Accor member for years. I understand that I booked points via Booking.com. I find it unacceptable and unsatisfying that no exception can be made, especially as it was news to me that I would get no points for boooking, via booking.com.

Dear Shane, Thank you for taking the time to send us this review of your stay. We are delighted that you found our team to be courteous and professional. We do however, regret that not everything was to your satisfaction. We wish to clarify that the ways in which you can accrue members points are clearly shown on the Accor website. Nevertheless, we have noted your comments and passed them to the concerned department. We do hope to have another opportunity to welcome you again. Best wishes, Steven Hameeuw, General Manager

Quiet hotel, good sleep!

Customer review rating 4.5/5

Johan &. I. Couples - 08/02/2020 Confirmed reviews ALL

Pleasant stay, and we had a good sleep because of the double doors the room is quiet!

Dear Johan, Thank you for your positive review! We are thrilled that you had such a great stay with us. We understand how important a good night's rest is to our guests and we are glad we hit the mark for you. We hope that we have the pleasure of welcoming you back. Kind regards, Steven Hameeuw, General Manager

Too cold and noisy

Customer review rating 2.5/5

L. V. Friends - 04/02/2020 Confirmed reviews ALL

The hotel is really nice but we were really cold during the night and the ventilation in the bathroom was so noisy that we found it very hard to fall asleep and woke up several times during the night.

Dear L., Thank you for leaving feedback about your recent visit. We are sorry to hear that the temperature of your room was not ideal for you. We wish you had bought this to our attention during your stay as extra blankets are readily available and our team members are always on hand to assist with any issues or concerns. We hope to have the opportunity to welcome you again. Best wishes, Steven Hameeuw, General Manager

Good stay

Customer review rating 5.0/5

Satish Solo - 04/02/2020 Confirmed reviews ALL

Placed in a quiet area, close to the main street, very apt for a good night sleep over a stopover. The staff was very helpful and accommodating, very helpful. The bed was comfortable and the services fine. Bathroom clean. The carpet though was not very clean and had dirt patches. The toilet had a foul smell originating like a blocked drainage.

Dear Satish, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant experience during your stay with us and appreciate your kind feedback about our team members. We apologise for any inconvenience and regret that you did not inform us of this issue during your stay. Your comfort and well-being are very important to us, our team would have looked into the matter to find a solution. We wi also be looking into the other matter you mention. It would be a pleasure to welcome you back on a future occasion. Our best regards, Steven Hameeuw, General Manager

Nice stay at the Novotel

TripAdvisor rating 4.0/5

abendanon Business - 19/01/2020 TripAdvisor review

The reason for this positive review is the ongoing effort of the local staff that are always ready to support you, even in busy times, and their kindness. Although this hotel cannot be compared to other again, the staff makes it a pleasant stay.

Dear Abendanon, Thank you for this kind review. We truly appreciate your kind words about our team members. It's a boost for us every time we receive positive reviews such as this. We all look forward to the pleasure of seeing you again on a future occasion. Best wishes, Steven Hameeuw, General Manager

absolutely bad

TripAdvisor rating 1.0/5

53gaurik Family - 31/12/2019 TripAdvisor review

The room was dirty and in unacceptable condition!! It was absolutely a no-go for my toddler. From the carpet to the ventilator in the room everything was rotten and completely in bad condition! The room and probably all the rooms/ whole hotel should be renovated immidoately!!!! I have sent an email to the manager of the hotel and also has the photos taken of the room. The money paid should be returned back to me!

Biggest TV in room ever, BUT>......

TripAdvisor rating 1.0/5

NorthStar68108839938 Family - 11/12/2019 TripAdvisor review

More like a UK travelodge . Awful pull out lumpy bed for the children - they stayed way second night. Breakfast good if you like rubber scrambled eggs and bacon scraps. They insist I go one for 200 word minimum but I think you get the message . ANother way of saying it is that I do not normally share a car park with huge lorries & trailers , nothing against lorries and their drivers , but I was expecting more than a truck stop..

Dear Guest, Thank you for taking the time to share your experience with us. We are very sorry that you were not entirely satisfied with your recent stay. We encourage guests to inform us of any issues on-site so that our team can address them immediately. We have taken note of your comments regarding the bed and passed them to the relevant departments, your comfort and satisfaction are of utmost importance to us. We apologize that our breakfast did not meet your expectations and would welcome any suggestions on how we could improve. We do hope that you will reconsider another visit so that you can appreciate the improvements we have made. Kind regards, Steven Hameeuw, General Manager

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