Novotel Brussels Airport 3 stars

Customer review rating (ALL Rating) 4.2/5 1,772 reviews

Hotel extras

  • 24hours Check-in

  • Free Shuttle to and from the airport

  • Spacious and soundproof rooms

  • Delicious breakfast buffet, bar and restaurant

  • Meeting rooms and fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Brussels Airport

Da Vincilaan 25, Bedrijvenzone Diegem-Vuurberg
1831 Diegem (Brussels)
Belgium

GPS:50.8931, 4.4616

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOODSQUARE

You are welcome to have a drink or a meal in our bar.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization. This hotel features premier meeting rooms near the airport of Brussels, ideal for conferences and a variety of events. The staff provides proactive service, and the facilities include audiovisual equipment and free WiFi.

Room descriptions and layouts

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,772 reviews

TripAdvisor Rating  4.0/5  1,831 reviews

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Rooms are a bit outdated and not cleanest to stay. Staff in the restaurant was not very keen to do their job.

Dear Marja, Thank you for your valuable feedback. We are sorry our usual high standards were not met and this will be addressed with our housekeeping and restaurant team. We really look forward to the pleasure of welcoming you back on a future stay. Best regards, Your Novotel Brussels Airport Team

Nice place with a good breakfast

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The room was very comfortable and the facilities were clean. I was able to set the room temperature and the room was comfortable to sleep. The internet speeds were good and made business work easy to execute. The breakfast had a nice variety and well prepared. The only negative would be the breakfast ran out of some of the prepared food and it took about 15-20 minutes to replenish. Overall, a nice stay.

Dear Mark, Thank you for your feedback. We are delighted to hear that our hotel met your expectations and that your stay with us was a comfortable one. It's also great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day. We, however, regret the issue at breakfast and will be addressing this with our team; please don't hesitate to bring your concerns to our attention at the time so we can take action. We hope to see you again on a future occasion. Best regards, Your Novotel Brussels Airport Team

Good location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Wonderful pillow in bed, not too hard. The bar could have been open for little longer. Breakfast was delicious, especially possibility to make your own juice. Thanks!

Dear Outi, Thank you for your valuable feedback. It's great to know that our prime location and your room met your expectations. We are also pleased we provided an excellent experience and our breakfast helped you to kick start your day in the right way. We hope to welcome you back in the future. All the best. Your Novotel Brussels Airport Team

Pricing info not correct or unknown procedure by desk personnel

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Asked whether rooms were available and at which special (company) rate. Info was not reflecting reality although desk personnel assured and comforted me that the rate would be more or less what we had in mind. After the second day informing again resulted in a much higher rate which was not clear as from the beginning.

Dear Guest, Thank you for taking the time to share your review. Unfortunately, it seems that we did not meet all your expectations and for this we apologize. We do try to keep our prices as competitive as possible and believe that we provide well-equipped comfortable rooms in comparison; we are sorry to hear that you did not feel the same. Rest assured that we have taken note of your comments. We look forward to welcoming you for a more enjoyable stay. Best regards, Your Novotel Brussels Airport Team

Excellent location

Customer review rating 5.0/5

Marie Business - Confirmed reviews ALL

very pleasant hotel, clean, very well designed. The staff very pleasant and helpful.

Dear Marie, Thank you for your valuable feedback. We are pleased that you had a pleasant stay and appreciated our convenient location. Thank you for praising our front desk employee. We will share your nice comments with our team members. We hope to see you again in the future. Best wishes, Your Novotel Brussels Airport Team

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Other web-users rate our hotel

  • 982 reviews 8.8/10 Location
  • 1,110 reviews 7.3/10 Room
  • 1,172 reviews 7.6/10 Service
  • 19 reviews 9.3/10 WiFi
  • 463 reviews 5.9/10 Value
  • 407 reviews 7.5/10 Cleanliness
  • 404 reviews 7.2/10 Breakfast
  • 373 reviews 5.1/10 Food

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