Novotel Manaus

Novotel Manaus 4 stars

Customer review rating (ALL Rating) 4.3/5 1,461 reviews

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Hotel extras

  • Hotel in Manaus with swimming pools for adults and children

  • On Saturdays, Novotel serves feijoada with live music and several dishes

  • Great location in the heart of the industrial district

  • Easy access to the city's main tourist attractions

  • Comfort and design for corporate events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Manaus

Avenida Mandii 4, Distrito Industrial, MANAUS - AM
69075140 MANAUS
Brazil

Telephone +55 92 2123-1211

Fax +55 92 2123-1295
  • By plane

    EDUARDO GOMES At 20km / 12 miles

  • By boat

    PORTO ROADWAY At 8km / 4 miles

GPS:-3.129065, -59.9826673

Companies

  • BIC DA AMAZÔNIA 2 km / 1 mi
  • CCE 1 km / 0 mi
  • COIMPA 1 km / 0 mi
  • CROWN 4 km / 2 mi
  • DUMONT 0 km / 0 mi
  • FUCAPI 2 km / 1 mi
  • GRADIENTE 2 km / 1 mi
  • JABIL DO BRASIL 1 km / 0 mi
  • LENOVO 1 km / 0 mi
  • LG 4 km / 2 mi
  • LG ELECTRONICS 3 km / 2 mi
  • MICROSERVICE 5 km / 3 mi
  • MOTO HONDA 3 km / 2 mi
  • MUSASHI 15 km / 9 mi
  • NIPPON SEIKI 12 km / 7 mi
  • NISSIN BRAKE 5 km / 3 mi
  • PANASONIC 4 km / 2 mi
  • PANASONIC DO BRASIL 2 km / 1 mi
  • PETROBRAS 5 km / 3 mi
  • PROCOMP 4 km / 2 mi
  • SAMSUNG DA AMAZÔNIA 6 km / 3 mi
  • SEMP TOSHIBA 2 km / 1 mi
  • SIEMENS 3 km / 2 mi
  • SONY DO BRASIL 3 km / 2 mi
  • UFAM 7 km / 4 mi
  • VALFILM 7 km / 4 mi
  • YAMAHA 6 km / 3 mi
  • YAMAHA MOTOR 4 km / 2 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

365

Restaurant 365 has been totally renovated and offers a buffet breakfast and lunch and a la carte dinner. On Saturdays it hosts the traditional and most famous Feijoada in the city, with live music and a full buffet.

Your meetings and events

The Novotel Manaus boasts fully renovated events facilities with seven rooms to host corporate and social events, including modern equipment and various buffet options. Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

7 

meeting rooms

From 1 to 300 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,461 reviews

TripAdvisor Rating  4.5/5  571 reviews

Certificate of excellence 2022

Okay stay

Customer review rating 3.5/5

Leah Families - Confirmed reviews ALL

It was not very close to anything and there was no coffee provided in the room or complimentary coffee in the reception area. The front desk people were very helpful.

Location good

Customer review rating 4.5/5

Ck Solo - Confirmed reviews ALL

Great

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christian Costa Gerente Geral www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Very poor service

Customer review rating 2.5/5

Cristiano O. Friends - Confirmed reviews ALL

When we arrived for checking we realised that we made a mistake booking the room. The double room was only booked for one. So, we were asked to pay for for the extra person (1 night + breakfast). Despite the extra charge I was not given any towels. I had to go and get it from the cleaning lady. The room had no safe, towels were old and thin, the pillow and pillow cases smelled, there was no bad mat, not even a coffee was available. We went to use the pool after checking. It was nice, but there was someone serving the pool tables who complete ignored us the entire afternoon. We had to go ourselves to the bar and even after mentioning that we would like to order outside we continued to be ignored. Maybe is for their lack of English. But, still that's no excuse. There was a Portuguese speaker among us. Well, we went for a tour and came to stay another night after that. As the bookings were made together we had the same error on it. So, again we were asked to pay extra. This time it was without breakfast. However, we had to pay exactly the same even though we were not going to eat. They were extremely inflexible and rude. Anyway, again no extra towels until I request them. This time the room was slightly better. That night we had dinner at the hotel. Another, series of erros. No one brought the drinks we ordered and when we finished they didn't even know what we were supposed to pay for dinner. Any time we ask them for something it takes ages to arrive. Or it doesn't at all. I will not be back to this place. The staff really needs an upgrade and proper training. And I cannot recommend it to anyone.

Dear Cristiano O., Thank you for taking the time to tell us about your experience at the Novotel . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christian Costa General Manager Christian Costa Gerente Geral www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Good stay

Customer review rating 4.0/5

Mohammad R. N. Solo - Confirmed reviews ALL

Employees were very helpful and kind Everything was clean The hotel was not far from the city center

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Excelent

Customer review rating 5.0/5

Celso G. Business - Confirmed reviews ALL

I´m a frequent traveler and frequent user of Accor Hotels, mainly IBIS and Novotel. For me, it´s a pleasure count with your hotels, they are very clean and cosy, and the staff team is very kind and affordable

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christian Costa Gerente Geral www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

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Other web-users rate our hotel

  • 93 reviews 6.5/10 Location
  • 418 reviews 6/10 Room
  • 509 reviews 8.3/10 Service
  • 43 reviews 3/10 WiFi
  • 230 reviews 8.6/10 Breakfast
  • 226 reviews 4.6/10 Cleanliness
  • 142 reviews 4.8/10 Comfort
  • 19 reviews 8.3/10 Wellness Area

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