Novotel Nice Arénas Airport

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Novotel Nice Arénas Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 998 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Hotel on the Promenade des Anglais Certified ALLSAFE by Bureau Véritas

  • Free 24-hour shuttle to Nice Côte d'Azur airport

  • Bar, restaurant, room service

  • 13 meeting rooms

  • Children's area with games and library

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Nice Arénas Airport

455 Promenade des Anglais
06299 NICE
France

Telephone +33 4 93 21 22 50

Fax +33 4 93 21 63 50

Contact email

  • Saint Laurent du Var:  20 Grand Arénas

  • Ligne 2:  2 TERMINAL 1

  • By plane

    NICE COTE D'AZUR At 0.5km / 0.31 miles - Shuttle free

  • By boat

    PORT DE NICE At 7.5km / 4.66 miles

  • By helicopter

    AEROPORT NICE COTE D'AZUR At 0.5km / 0.31 miles

  • By helicopter

    NCE At 0.5km / 0.31 miles

  • By car

    NICE CENTRE PROMENADE ANGLAIS At 2km / 1.24 miles

  • By car

    PROMENADE DES ANGLAIS At 2km / 1.25 miles

  • By train

    NICE ST AUGUSTIN At 2km / 1.25 miles

  • By train

    NICE VILLE At 8km / 4.97 miles

GPS:43.666994, 7.213948

Companies

  • EDHEC 1.29 km / 0.8 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

"Le 455"

Drop in at 455 Promenade des Anglais for a taste of the Mediterranean or the exotic. Our in-house restaurant creations blend French, Italian and Asian flavors. The Health Pass is mandatory.

Our accommodation(s)

You'll love the spacious and well-equipped room, with room service and Chromecast. The airport and sea views offer new horizons, but don't worry, it's a silent tableau thanks to perfect soundproofing. We're helping you protect the planet through our "Planet 21" commitment.

Our guest reviews

Our guest reviews for
Novotel Nice Arénas Airport

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  998 reviews

TripAdvisor Rating  3.5/5  1,035 reviews

No early checkin

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

You advertise early checkin for a fee. I checked in online prior to arriving at the hotel and asked for early checkin. I arrived at 9:30 am and was told I could not have a room till 2pm. You stored my 6 suitcases. We were tired and only wanted to rest in our room in preparation for our 5am checkout and early fligh the next day. As an airport hotel, I'm sure you have early check outs and housekeeping who can clean the rooms for ealry arrivals when needed. The inroom advertisements confirmed the fee for 8am checkins but I was sent away till 2pm.

Staffing issues in Kitchen/restourant

Customer review rating 3.0/5

Laurent Business - Confirmed reviews ALL

Nice hotel but lack of staff or inexperienced staff ruined my stay as I had to wait over an hour for the wrong food to be served and wait some more for the actual food. One particular waiter was really stressed and his bad mood was obvious to be seen in the restaurant. I had my drinks for free as a good will gesture but I expected a lot better for that price.

Customer review rating 4.5/5

Edward D. Couples - Confirmed reviews ALL

Clean, efficient, helpful, polite and pleasant staff. Only deficit was lack of soap in dispenser and lack of shower fel in dispenser I.e. the dispensers were empty

Excellent

Customer review rating 5.0/5

Xenia Solo - Confirmed reviews ALL

Easy check in Nice clean room,good shuttle to airport 430 am

Dear XENIA A., We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin LARRIEU

Good Stay

Customer review rating 4.5/5

J. W. Solo - Confirmed reviews ALL

It was great to be back at the the Novotel Arenas. The room and the service was great. and the breakfast with the varied choice was admirable. I would highly recommend this hotel as a great place to stay.

Dear WINSTON J., We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin LARRIEU

regret staying

Customer review rating 0.5/5

John S. Business - Confirmed reviews ALL

Checked in for one night due to 6 a.m. flight departure. Business center computers did not work, so could not conduct business I planned to do. Couldn't even print out Boarding passes. Asked front desk for assistance, but indifferent attitude - they just didn't care. Air conditioning was poor. Barely slept due to how room was. Got downstairs to take shuttle. Arrived at 4:25 a.m. As we are walking out to it, the bus leaves, even as we are asking them to stay. It was still before the departure time of 4:30 a.m. we were given. Had to get an Uber instead. The front desk agent could only say that the bus would be back in a half hour. Ridiculous!

Dear JOHN S., Thank you for taking the time to tell us about your experience at the Novotel Nice Arénas Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Quentin LARRIEU

Well located

Customer review rating 4.5/5

Karen S. Couples - Confirmed reviews ALL

Well located, or should say it will be when all outside regeneration works complete.

Nice hotel in a great location for the airport

Customer review rating 3.0/5

Michael W. Families - Confirmed reviews ALL

The reception, bar and restaurant in this hotel are really great but the rooms need a bit of an upgrade. Our TV just didn't work at all and the desk manager tried to fix it but couldn't and checked for other room but never came back. The food is very good and the breakfast is worth going for. A good bed and a big sofa bed (not great as it is too soft). The hotel seemed to be understaffed as they seemed to be under pressure all the time. Good shuttle service to the airport. We will use the hotel again.

Dear MICHAEL W., Thank you for taking the time to tell us about your experience at the Novotel Nice Arénas Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We had TV problems but it fix now . we are really sorry for that. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Anne LEJEUNE Resp Hébergement

Clean comfortable room

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Overall very good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Quentin LARRIEU

Nice clean and efficient hotel

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Apart from the current building work this was an extremely easy hotel to get to. Terminal 1 arrival and just walk across the road. Hotel was clean and efficient, good breakfast options however tried to have a drink in the bar the evening I arrive and service was appalling. Bar staff totally distracted walking off and never actually serving. Sat for 40 mins with an empty glass then gave up.

Dear COLIN B., We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin LARRIEU

Good stay

Customer review rating 5.0/5

Tony R. Business - Confirmed reviews ALL

Great room at a perfect location at a good price. However, I left a Philips Sonicare toothbrush in the bathroom of room 601. I called the hotel an hour later and ask that they get the unit, and hold it until I return to the hotel on Friday for another stay. I have not heard back from the hotel and hope that they have been able to do this.

Dear ANTHONY R., We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin LARRIEU

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Nice room. Good meal in hotel restaurant.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Quentin LARRIEU

Convenient location to airport.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Pleasant experience.

Dear Greskovich A., We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin LARRIEU

Convenient and well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Short business trip, where easy access to and from the airport was valued. Basic hotel experience, where rooms could be tidier, but service experience was good.

Dear TOMMI S., We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin LARRIEU

Practical and convenient

Customer review rating 4.0/5

Phillip Families - Confirmed reviews ALL

Great welcome and service and nice dinner

Dear PHILLIP K., We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin LARRIEU

Everything ran smoothly

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Booked at short notice due to a flight cancellation. Hotel comfortable, service friendly and professional, food surprisingly good.

Dear Mr W. , We thank you very much for taking the time to share this great review which will give our future visitors a nice idea of the Novotel Nice Arenas. We are glad you had an enjoyable experience with us. Of course, your congratulations will be forwarded to all our staff. We hope to welcome you back during your next trip to the French Riviera Kind regards, Quentin LARRIEU

Useful hotel, close to the airport

TripAdvisor rating 3.0/5

893cyrild Business - TripAdvisor review

Being a recurring client of Novotel in multiple locations, I have the opportunity to compare the service and overall experience. The hotel is currently being renovated, which should improve the overall experience in the future. A few things are however to improve. First, I explicitly asked before going, and then when I arrived, to replace the duvet with a blanket. I did not get any feedback or explanation why this was not done. Then, the restaurant has to improve. The food looks microwaved and not cooked on site. The result is disappointing, for a rather hefty price. Being a gold member, I expected a form of upgrade if the hotel was not full - not there. The status does not seem to provide any specific advantage (besides a free drink). In Paris, there is a upgrade to a large room in the last floor (with Nespresso machine), sweets, and a few more attentions - and a blanket as requested. The personnel is very friendly (reception, restaurant) and the management is also on the ball. This is why I continue to go there, but I hope that they can improve a bit.

Dear 893CYRILD Thank you for taking the time to tell us about your experience at the Novotel Nice Arénas Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Quentin LARRIEU

Perfect hotel for anyone with early morning flight from Nice

TripAdvisor rating 5.0/5

grammycol Couples - TripAdvisor review

We recently stayed at the Novotel Nice Arenas Aeroport and we were very pleased with the hotel. It's perfect if you have any early morning flight from Nice. The staff was very welcoming and helpful. It's conveniently located on a bus stop so it's easy to go into Nice proper and stroll around. They also provide a free shuttle service to the airport.

Dear GRAMMYCOL We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Quentin LARRIEU

Watch your CRM

TripAdvisor rating 2.0/5

Sherpa56361139456 Couples - TripAdvisor review

Very disappointed as we cam 3 weeks ago and had a perfect service for member at le club accor. This time no during voucher no special welcome. We had asked to get the same room as last time... Didn't happen. Very disappointing to not get a stable service

Dear Sherpa56361139456 Thank you for taking the time to tell us about your experience at the Novotel Nice Arénas Aéroport. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Quentin LARRIEU

Good hotel

TripAdvisor rating 4.0/5

marcbetjes Business - TripAdvisor review

friendly staff, check in and out fast ! when you need information you get it from the staff no problem, rooms clean and big, bathroom ok, breakfast very fine, also friendly staff in restaurant and bar.

Dear MARCBETJES We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin LARRIEU

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