WIFI/Internet Access- Air conditioning throughout the hotel
- Come and relax or enjoy a BBQ by our sun terrace and outdoor swimming pool.
- Convenient location for public transport connections
- 170 parking spaces right by the hotel
- Conference and function rooms for up to 350 people.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
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Parking
- Private outdoor parking (Paying)
- Bus/coach parking area (Paying)
- Well-lit parking
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
- Pets allowed
- Outdoor playground for children
- 100% non-smoking hotel
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Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
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Airport shuttle
- DUSSELDORF (Paying)
- KOELN (Paying)
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Languages spoken at the hotel
- German
- English
- Spanish
- French
- Dutch
- Polish
- Russian
- Reception open 24 hours a day
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Early check-in/Late check-out
- EARLY CHECK IN FROM 10AM (Paying)
- LATE CHECK-OUT UP TO 6PM (Paying)
- Dry cleaning / Ironing
-
Boutiques/shopping
(Nearby)
- Beauty salon (Nearby)
- Gift shop/newspaper shop (Nearby)
- Hairdressing salon (Nearby)
Hotel location
Joseph-von-Goerres-Strasse 21
52068
aachen
germany
- BUS : 1 / 11 / 21, LUDWIG FORUM
- DUSSELDORF At 80km / 49.71 miles - Shuttle paying
- KOELN At 70km / 43.5 miles - Shuttle paying
- MAASTRICHT AACHEN At 40km / 24.86 miles
- HAUPTBAHNHOF AACHEN At 3km / 1.88 miles
GPS : 50.781249, 6.107808
Companies and event centres nearby
Company
Congress centre
Exhibition centre
Your meetings and events
The multifunctional event area at the Mercure Aachen Europaplatz can be used for business events and private functions with up to 250 guests: The 6 conference rooms offer state-of-the art-technologyincluding free WIFI and can be adjusted and combined as needed. Plenty of natural light ensures a pleasant atmosphere. Your guests will appreciate the contemporary comfort and attentive serviceat our hotel. You can count on our professional support when planning, organizing and hosting your event. We will of course take into account all of your requirements.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| FISCHPÜDDELCHEN | 21 m2 | 2 m | 10 | 6 | 6 | 4 | 0 |
| HOTMANNSPIEF | 42 m2 | 2 m | 25 | 16 | 12 | 20 | 20 |
| HÜHNERDIEB | 42 m2 | 2 m | 25 | 16 | 12 | 20 | 20 |
| ELISENBRUNNEN-NEPTUNBRUNNEN | 100 m2 | 3 m | 85 | 35 | 25 | 58 | 50 |
| KARLSBRUNNEN-KUGELBRUNNEN | 100 m2 | 3 m | 85 | 35 | 30 | 58 | 50 |
| PUPPENBRUNNEN | 100 m2 | 3 m | 85 | 35 | 30 | 58 | 50 |
| PUPPENBRUNNEN - NEPTUNBRUNNEN | 150 m2 | 3 m | 120 | 50 | 40 | 85 | 80 |
| PUPPENBRUNNEN - ELISENBRUNNEN | 200 m2 | 3 m | 150 | 50 | 0 | 130 | 90 |
| PUPPENBRUNNEN - KUGELBRUNNEN | 250 m2 | 3 m | 200 | 0 | 0 | 140 | 110 |
| PUPPENBRUNNEN - KARLSBRUNNEN | 300 m2 | 3 m | 280 | 0 | 0 | 180 | 120 |
Our rooms
At the Mercure Hotel Aachen Europaplatz you can choose between Standard Rooms with double bed or twin beds, or Privilege Rooms with double bed or double bed and sofa. We also have a room specially adapted for guests with reduced mobilityAll 119 rooms are air-conditioned and have free WIFI access. One child aged up to 12 years can stay in your room free of charge. Your pet is also welcome (charge of EUR 10/night).
Standard Room with double bed
Our Standard Rooms are ideally suited to your needs: In addition to a TV and telephone, they are equipped with a high-quality bed, comfortable seating and functional desk space with free WIFI, as well as air conditioning, safe, minibar and hairdryer.
Standard Room with 2 single beds
Our Standard Rooms are ideally suited to your needs: In addition to a TV and telephone, they are equipped with a high-quality bed, comfortable seating and functional desk space with free WIFI, as well as air conditioning, safe, minibar and hairdryer.
Deluxe rooms with double or twin beds
Deluxe rooms with double or twin beds in a quiet location facing the garden, luxury cosmetics and bath products, Tassimo tea and coffee maker, minibar, free parking, late checkout to 2pm, free wi-fi.
Privilege Room with a double bed
Privilege Rooms with air conditioning. For more comfort: VIP bathroom including bathrobes, drinks from the minibar, tea/coffee and newspaper free of charge in the room. WIFI, late check-out and parking also included.
- 119 rooms
- 100% non-smoking hotel
- 1 rooms for people with reduced mobility
- 10 family rooms
- 4 connecting rooms
- Baby bed
Our restaurants and bars
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- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
At our "La Source" restaurant, you can enjoy regional dishes accompanied by fine selection of the best quality wines at appealing prices. Discover our proven, traditional wine concept.
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Come and enjoy a cold beer after work or your favorite cocktail in our bar "Mephisto". We can cater for all your needs, including Wi-Fi access. A selection of hot and cold snacks is available between 6am and 1pm.
Our guest reviews for
Mercure Hotel Aachen Europaplatz
100% genuine reviews from our guests
Find out more
Certificate of excellence 2019
Dear Mr. C., we very much appreciate your comments regarding your stay at the Mercure Hotel Aachen Europaplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simone Fey Guest Relation
Dear Sergiy M., We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen Europaplatz. Thank you again for sharing your experience, and we hope you will have a happy new year! Sincerely, Team Mercure am Europaplatz
Dear Arkadiusz R., We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen Europaplatz. We are sorry that you were´nt satisfied with the Location of your room. We already put this Information in your Profile to prevent this for your next stay! Thank you again for sharing your experience, and we hope you will have a happy new year 2020. Sincerely, Simone Fey Guest Relation
Dear Ekaterina A., Thank you for taking the time to tell us about your experience at the Mercure Hotel Aachen Europaplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit refund in the amount of €50 will be issued to your account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melissa Schöffers Front Office Manager
Dear Marina G., We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen Europaplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We do hope you will have some happy Holidays! Sincerely, Simone Fey Guest Relation
Dear Marjories214, we thank you so very much for your wonderful feedback and that you felt welcome and well taken care of! We are always looking forward seeing you in our hotel and have won you as a very loyal fan of us! We do wish you a very great christmas and a happy new year! take good care and see you in 2020. Best regards from Aachen, Team Mercure Aachen Europaplatz
Dear Patricia n., We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen Europaplatz. We are taking your concerns serious and make sure that we will work on the mentioned Feedback. Thank you again for sharing your experience, and we hope your next visit will be more satisfactory. Have a very good Christmas! Sincerely, Team Mercure Aachen Europaplatz
Dear Mark T., Thank you for taking the time to tell us about your experience at the Mercure Hotel Aachen Europaplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I would like to mention that you always have the possibility to have extra or a selection of different pillows and mattress topper to Chose in our Hotel. Please allow us to help you the next time. Please do not heistate to contact us for any other requests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Have a wonderful Christmas time and a very good year 2020. Kind regards, Simone Fey Guest Relation
Dear Joan Van Der L., We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen Europaplatz. We are very sorry that you didn´t receive your invoice. I will send it to you to the mentioned E-Mail adress. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simone Fey Guest Relation
Dear Roman S., We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen Europaplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simone Fey Guest Relation
Dear Raphael S., We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen Europaplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simone Fey Guest Relation
Dear Tarmo T., We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen Europaplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Aachen Europaplatz
Dear Sharon B., We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen Europaplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simone Fey Guest Relation
Dear Frank D., We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen Europaplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visits will be as pleasant as the previous one. Sincerely, Simone Fey Guest Relation
Dear Ankush C., We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen Europaplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simone Fey Guest Relation
Dear Sarat Chandra c., We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen Europaplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are deeply sorry about the Problems with our Housekeeping department. We discussed this matter with our cleaning Company and will make sure that id won´t happen again. Thank you again for sharing your experience, and we hope your next visit will be very soon. Sincerely, Simone Fey Guest Relation
Dear Odette K., We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen Europaplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Of course we did get your Feedback about the Restaurant and will discuss this matter with our staff. We are very sorry that you weren´t satisfied with the Quality of the Food. Thank you again for sharing your experience, and we hope your next visit will be very soon. Sincerely, Simone Fey Guest Relation
Dear Alan T., Thank you for taking the time to tell us about your experience at the Mercure Hotel Aachen Europaplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will give your Feedback in Details to our department heads and will sort this matter out. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please don´t hesitate to contact me so we can find a solution for your case. Sincerely, Simone Fey Guest Relation
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
