ibis Dortmund West

Information message

ibis Dortmund West 3 stars

Customer review rating (ALL Rating) 3.8/5 402 reviews

See on a map

Description

Hotel extras

  • Free Internet access throughout the hotel via WIFI with a speed of up to 22.8 mbps.

  • Excellent direct connections to the A40/A45 highways

  • Hotel bar open 24 hours a day and restaurant serving seasonal and regional specialties.

  • 109 comfortable double rooms and 4 meeting facilities of up to 2906 sq. ft. (270 m2).

  • 150 paid parking spaces for cars directly at the hotel as well as for buses and trucks.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Dortmund West

Sorbenweg 2, Ecke Brennaborstr.
44149 DORTMUND
Germany

Telephone +49 231 96950

Fax +49 231 9695444

Contact email

  • S- BAHN:  S21/S1 DO -OESPEL

  • S21, S1:  S21, S1 DORTMUND-OESPEL

  • By plane

    DORTMUND At 20km / 12.43 miles

  • By plane

    DÜSSELDORF At 56km / 34.8 miles

  • By car

    DO WEST At 1.5km / 0.94 miles

  • By train

    DORTMUND HAUPTBAHNHOF At 10km / 6.25 miles

GPS:51.493637, 7.383383

Exhibition centre

  • DORTMUND 5 km / 3.11 mi
  • ESSEN 35 km / 21.88 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS RESTAURANT

Our restaurant, Rote Erde, offers a culinary selection of regional and seasonal dishes for almost every taste. When the weather is good you can dine on our sun terrace with garden.

Your meetings and events

Four ground-floor meeting rooms with natural light, air conditioning and state-of-the-art conference technology for up to 150 persons are available to successfully hold your events and seminars. Meeting packages follow your needs and individual character.

Room descriptions and layouts

5 

meeting rooms

From 1 to 70 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

You can look forward to 109 modern rooms in bright, feel-good colors. Equipped with a functional desk, cable TV and complimentary WIFI.

Standard Room with 1 double bed (63x79 inches [160x200 cm])

  • Max. number of persons: 3
  • Area: From 25 m² / 269 sq ft

Our guest reviews

Our guest reviews for
ibis Dortmund West

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  402 reviews

TripAdvisor Rating  3.5/5  433 reviews

located close to my office

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

the interior is from the 70ies. There is a strong smell in the building around the reception area, even worse around the stairs. The room furniture was old, the bed was really bad, the bathtub in the bathroom is dangerous as there is nothing in there to protect you from slipping when taking a shower, especially when stepping out of the bathtub. The only positive thing about it is the fact that it is close to my office. Even the low price is not convincing anymore.

Solid hotel

Customer review rating 4.5/5

Eelco Solo - Confirmed reviews ALL

My second stay in this hotel, I can highly recommend it when you need to be in the Dortmund area and require a few nights/sleeps. Sure from the outside it looks like it could use a new layer of paint, but the rooms and personnel/service are just fine.

Excellent hotel

Customer review rating 4.0/5

Eelco Solo - Confirmed reviews ALL

I have spent only 1 night there, and just used the room, not breakfast etc. Friendly and helpful staff too. The room was slightly warm for my taste although it was only around 4 celcius outside. The location is perfect, next to the Indupark for some shopping and food options and Dortmund and the Westfalenhalle is only about 5 minutes away by car in the other direction. Am definitely looking for this option next time I need to in the area.

Dear Eelco V., We very much appreciate your comments regarding your stay at the ibis Dortmund West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Ibis Dortmund West

Located convenient close to the motorway

Customer review rating 3.5/5

Lars R. Solo - Confirmed reviews ALL

Check-in was easy and receptionist very friendly. Room was not as clean as expected. Going barefooted it was easy to feel that the floor has not been cleaned. Also under the sink there was either a leak or left water / soap from previous guests.

Quiet with a nice bed

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The place is a bit worn (doors, carpet,...) and the breakfast was not completely fresh (cumuber, tomatoes) due to the pandemic. But it was a quiet placea nd the bed was great!

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Alles super

Dear Anika F., We very much appreciate your comments regarding your stay at the ibis Dortmund West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager

Near the airport

Customer review rating 2.5/5

N.i.a Couples - Confirmed reviews ALL

Clean, bad service.. i asked a cleaner to clean the room ,she said sorry only to change the towels & rubbish ,was on 10oct2020 around 11:30 am.when I kb.. i see only new towels and took rubbish and put the bag in very bad way .. no even Organization anything or take the old staff!! Very bad pillows. Will not recommend it for expensive price for only sleep. Nothing in the bedroom. Only hand and shampoo to wash . Is bad quality.

Dear Ali A., Thank you for taking the time to tell us about your experience at the ibis Dortmund West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Dortmund West

Well located and friendly personal

Customer review rating 4.0/5

Andreas S. Business - Confirmed reviews ALL

Was as I expected, no problems

Dear Andreas, We very much appreciate your comments regarding your stay at the ibis Dortmund West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Ibis Dortmund West

A. Hotel not for everybody

TripAdvisor rating 3.0/5

silviasfewo Friends getaway - TripAdvisor review

The hotel is really noisy. One can hear what is going on with the honeymoon guests next door. Open room dors with crying people. My friends stayed there already several times but I think I will not again visit this hotel.

Dear guest, thank you for staying at our hotel and for taking the time to share your feedback. I apologiese that you have been disturbed by other guests not respecting your privacy. We appreciated being your hosts. Best regards Your Hotel Manager

Really good hotel which I will use again.

TripAdvisor rating 4.0/5

beinei Couples - TripAdvisor review

Fine hotel for our regular shopping trips. Clean comfortable and staff fine. Usually quiet but can get noisy when the coach trippers arrive. Most annoying is the charge for parking as the car park is gigantic and never really full.

Dear guest, thank you for your visit and your great feedback. It is a pleasure to read your review and we enjoyed being your hosts. I can understand that you are doubting the parking fees, but tax legislation is imposing that we are not allowed to offer it for free within your accommodation. We appreciate your satisfaction and look forward to see you next time. Best regards Your Hotel manager

Great epxerience.

TripAdvisor rating 4.0/5

jeffreyjmfranssen Business - TripAdvisor review

I had a great experience, hotel was easy to find, great staff, great room and great breakfast. Only downside was that the shower is kinda small. I'm 186cm and was unable to stand up straight in the shower which was a bit uncomfortable. Other than that, everything was really great.

Dear guest, thank you for your stay and the great feedback you are sharing with us. We appreciate that you had that great experience and enjoyed our service and breakfast. Do not hesitate to adress your wishes at reservation or arrvial. Some rooms have a full shower with enough hight for tall people. It would be a pleasur eto welcoming you again. Best regards Your Hotel Manager

Not Good

TripAdvisor rating 3.0/5

angeloo167 Business - TripAdvisor review

Beware that the low price on the site is free of charge I've never paid in other ibis in the same area but here I paid, This is incorrect because many of us are willing to do some km more if it is convenient, and then pay parking where there is no fence and nothing around. Do you want to be in the middle of nowhere? You can see it from Google Maps

Dear guest, thank you for your stay and for taking the time to share your feedback with us. I apologise if the fee caused any inconvenience or misunderstandings. We try to provide you with a good service and an inviting environment. Thank you for supporting the maintenance of the parking area by paying that fee. Of course we are a bit outside from the city but with easy connection to the motorways A40 / A45 as you can see on Google Maps. Looking forward to be your hosts again. Best regards, Your Hotel Manager

As expected from Ibis

TripAdvisor rating 5.0/5

eXaBuTaM Solo travel - TripAdvisor review

Everything is according to Ibis hotels standard. Room was large. Breakfast is sufficient. Location is better for those who drive, otherwise taxi. Hotel is located a side from the road, so no noise. About 15min drive to rail station (20euros)

Dear guest, thank you for staying with us and for sharing this amazing review. I really appreciated to read about your satisfaction and we are motivated to go on with our service and quality. Looking forward to welcoming you again. Best regards, Your Hotel Manager

Short stay

TripAdvisor rating 5.0/5

tttt372 Couples - TripAdvisor review

Excellent hotel for value, fantastic breakfast, very good location close to motorway. Everything clean and tidy. Big room with big double bed and sofa . Quiet area, big car park. Definitely back next year.

Dear guest, thank you very much for your visit and your fantastic review. We are proud about your feedback and I appreciate much that you have been satisfied by our service and quality. Please do not hesitate to contact us directly under H0489@accor.com for booking your stay in 2017. We look forward to welcoming you again. Best regards, Your Hotel Manager

We love your hotel

TripAdvisor rating 5.0/5

cafecorner Families - TripAdvisor review

We really like your hotel as we always travel with our dog and you are dog friendly. Location is good, choice of food for breakfast is super. Staff is kind and helpful. You should check some of your pillows as they seem to be not very comfortable. Also your air-condition seems not to work properly. It is too warm in your rooms even with a window open.

Dear guest, thank you for your review and your loyalty. We appreciate much that you were satisfied by our service and we will forward this motivation to our staff. Of course we will follow up your remarks. We will check the quality of our pillows immediately as well as the configuration of our climatisation. Looking forward to welcome you again. Best regards, Your Hotel Manager

Cheap. Very quiet

TripAdvisor rating 3.0/5

681gunthers Families - TripAdvisor review

good hotel. Good location. Strict minimum in room. A bed, a table, a bathroom. Dont expect more. Staff is polite . Checkin very fast. We were not take breakfast but it seems that it was good.next time.

Dear guest, thank you for writing this review and your positive feedback. We are glad to read that you were satisfied by our quality and our service and that you had a pleasant stay in our simple but comfortable rooms. Looking forward to welcome you again, especially at our various and tasty breakfast buffet. Best regards Yours ibis Dortmund West

Short break on the way home to the UK

TripAdvisor rating 4.0/5

S-talski Couples - TripAdvisor review

Ibis Dortmund West is the best Ibis hotel I've ever stayed in. The size of the room and bathroom are exceptionally good for this class of the hotels. The bed guarantees good sleep. It is located on the outskirts of Dortmund city, which may be not excellent if you have some business there, but is really good when you are just passing Dortmund on your way and want to take a break on journey. There is good shopping centre in the walking distance from the hotel - if you like such activities.

Dear guest, thank you for taking the time to recommend our property. We appreciate you enjoyed your stay and are very pleased about the excellent review. Looking forward to welcoming you again next time. Yours ibis Dortmund West

VERY PLEASENT STAY

TripAdvisor rating 5.0/5

aguja76 Business - TripAdvisor review

We like our stay a lot, we were very tired and we rested well. Big room with very comfortable bathroom: shower and a bathtub. Breakfast was very very tasty, a lot of varied food. We recommend the hotel.

Dear guest, thank you very much for taking the time to tell us about your experiences. We are very pleased about your recommendation and that you were satisfied by our various and delicious breakfast. We would appreciate to welcoming you again next time. Yours ibis Dortmund West

Ibis Hotel on the cliff

TripAdvisor rating 2.0/5

Kamosman Families - TripAdvisor review

I really like Ibis hotels and accor hotels in general around the globe, but last stay in Ibis Dortmund West was not a happy experience. The room was dusty, full of hear rests under the bed is terrible. the WC was also full of dust on the corners. opposite to the WC the wardrobe was full of dust and even after I spoke to the staff about the dusty situation noting is done on this wardrobe. I told the management that my wife is allergic against house dust. The management was helpful and offered coffee and tee for us while staff cleaning the room. Last notice. on my all stay on hotels if private on businesses I have never ever heard of Bed tax (Betten Steuer) that I have been charged on Ibis Hotel Dortmund West, although my booking was 140.25 euro including VAT, I had to pay first 177.25 then when I spoke to the receptionist I got 26 euro and something back. This hidden cost I have never heard about is very strange and accor hotel management must check because it could cause big damage to the name of Accor. Many thanks for this opportunity.

Dear guest, thank you for taking time to write this review. With sorrow we read what went wrong during your stay. A clean room is one of our most important targets and should always be a sign of good quality. We will forward this issue to the responsibles. Please accept our apologies. Unfortunately we cannot change the system of city tax you had to pay. Even if we tried to defend this law by the Council of Dortmund each guest travelling on leisure has to pay 7,5% city tax on lodging. Be assured that every hotel in Dortmund has to collect this fee. Yours ibis Dortmund West

Football Trip to Germany

TripAdvisor rating 4.0/5

DonMac1000 Friends getaway - TripAdvisor review

Quite a nice location out of town but with some nice restaurants nearby and a fast train into the City Centre and a direct link to Dusseldorf Airport. Very convenient for the football match at the Signal Iduna Park.

Dear guest, thank you very much for your great review. We are glad that you were satisfied by our performance and look forward welcoming you again. Yours ibis Dortmund West

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby