Mercure Hotel Freiburg Am Muenster 3 stars

Customer review rating (ALL Rating) 4.6/5 1,554 reviews

Hotel extras

  • Our hotel has newly renovated its rooms.

  • "The Flave" offers a cozy and modern ambience for a drink or a meal.

  • The entire hotel is air-conditioned.

  • The hotel captivates through its central location in the old town.

  • The hotel has 3 meeting rooms for up to 140 people.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Freiburg Am Muenster

Auf der Zinnen 1
79098 FREIBURG
Germany

GPS:47.99752, 7.854613

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

MUENSTERBLICK

Modernity typifies the atmosphere in our "Münsterblick" restaurant where our chefs conjure up delightful regional dishes. Come and enjoy your meal on our terrace while soaking up some warm rays of sunshine.

Your meetings and events

The Mercure Freiburg am Münster' VDR certificate stands for proven, guaranteed quality - a prerequisite for the success of your business events or private celebrations at our hotel. The entire event area is equipped with latest technology and free Wi-Fi. The 3 meeting rooms are open up to sufficient space for up to 240 participants. You can count on our professional support in planning and hosting your event, and we will gladly take all of your requirements into account.

Room descriptions and layouts

meeting rooms

From 1 to 140 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Choose between comfort and privilege rooms at the 3-star Mercure Hotel Freiburg Minster. For your stay with family, spacious rooms are available. All 117 rooms have AC and are non-smoking. Two children On request, up to 12 years of age sleep free of charge in the parents ' room. Baby cots are optional. Your pet is welcome (10 EUR/night).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,554 reviews

TripAdvisor Rating  4.0/5  1,165 reviews

beautiful stay

Customer review rating 4.5/5

Claudio Business - Confirmed reviews ALL

highly recommended!

Dear Angela, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Enjoyed

Customer review rating 4.5/5

Sevval B. Friends - Confirmed reviews ALL

Very well located and beautifully designed with proficient and kind staff.

Dear Sevval, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. Sadly you were not satisfied with our mattresses. These are specially back-friendly models. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Good location, re

Customer review rating 4.0/5

Anita S. Families - Confirmed reviews ALL

Plus: Good 3* hotel, very good location (3min to Münster), safe area, close to food stores (Rewe, Aldi-Schwarzwaldcity) and restaurants & breakfast places, renovated bathroom, very friendly fast check in (asian guy), clean room, thick dark curtains, nice side view on Münster, quiet rooms (we did not hear neighbors/lift/people walking), hard beds which we liked but the double bed seems to be only 160cm broad Minus: Gets quite hot in the room and under the big polyester blanket, too much traffic from the road to open the windows (police sirens all night), nasty old carpet in the room, way too expensive breakfast (21€/p)-have not eaten there, new „motel one“ around the corner (Siegesdenkmal) bf costs 15€, Tschibo coffee and croissant cost 5€, the sleeping sofa for the kids seem to be suited for smaller kids, our tall teenagers (13+14) could not sleep well and one ended up sleeping on the floor on the thick blanket,

Dear Anita, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. We are very sorry that your children did not sleep well. Given the ages of your children, two rooms would probably have been more comfortable. In your review you complain about the high breakfast price of €19.00 per person - we can understand that. The price depends on the selection and quality of the products and is adjusted to the price sequence of Freiburg hotels. For guests who are very limited in time or simply have less breakfast in the morning, we still offer our small continental breakfast (serving 2 croissants, butter and jam, as well as coffee and tea specialties) at the price of € 5.20 per person or our Extended continental breakfast for €8.50 (includes a slice of bread, 2 rolls, a croissant, butter and jam, as well as sausage, cheese and an egg. You can also choose between our coffee and tea specialties and receive a glass of orange juice or water). Maybe one of these two variants is an option for your next stay. We are very pleased with your praise and will pass it on to the people concerned. Thank you again for sharing your experience, and we hope your next visit will be better as the previous one. Kind regards Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Great location in city center of Freiburg

Customer review rating 4.5/5

Ray Families - Confirmed reviews ALL

The staff is always friendly and helpful. Nice rooms with great view in the upper floors on the city or the Black Forest. Easy parking with direct access from the hotel to a public garage where one leave the car at a reasonable daily fee.

Dear Raimund, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to take this opportunity to thank you for your loyalty. We really appreciate that. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards and happy holidays Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

A very good Accor hotel

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

The room was great. Clean and well appointed. Would have been a great view if Schlossberg had not been shrouded in mist. Only disappointment - public areas sparse and soulless. The loyalty gifts much appreciated.

Dear Ian, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately, you were not completely satisfied with our kitchen. We are always very grateful for constructive criticism. We would have liked to know more details. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards and happy holidays Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

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Other web-users rate our hotel

  • 901 reviews 9.5/10 Location
  • 888 reviews 7.7/10 Room
  • 787 reviews 9.5/10 Service
  • 10 reviews 7.8/10 WiFi
  • 533 reviews 8.9/10 Breakfast
  • 352 reviews 7.4/10 Cleanliness
  • 156 reviews 8.1/10 Vibe
  • 145 reviews 5.3/10 Value

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