Mercure Hotel Freiburg Am Muenster

Mercure Hotel Freiburg Am Muenster 3 stars

Customer review rating (ALL Rating) 4.6/5 1,312 reviews

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Hotel extras

  • Our hotel has newly renovated its rooms.

  • "The Flave" offers a cozy and modern ambience for a drink or a meal.

  • The entire hotel is air-conditioned.

  • The hotel captivates through its central location in the old town.

  • The hotel has 3 meeting rooms for up to 140 people.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Freiburg Am Muenster

Auf der Zinnen 1
79098 FREIBURG
Germany

GPS:47.99752, 7.854613

Telephone +49 761 38510

Fax +49 761 3851666

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

MUENSTERBLICK

Modernity typifies the atmosphere in our "Münsterblick" restaurant where our chefs conjure up delightful regional dishes. Come and enjoy your meal on our terrace while soaking up some warm rays of sunshine.

Your meetings and events

The Mercure Freiburg am Münster' VDR certificate stands for proven, guaranteed quality - a prerequisite for the success of your business events or private celebrations at our hotel. The entire event area is equipped with latest technology and free Wi-Fi. The 3 meeting rooms are open up to sufficient space for up to 240 participants. You can count on our professional support in planning and hosting your event, and we will gladly take all of your requirements into account.

Room descriptions and layouts

3 

meeting rooms

From 1 to 140 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Choose between comfort and privilege rooms at the 3-star Mercure Hotel Freiburg Minster. For your stay with family, spacious rooms are available. All 117 rooms have AC and are non-smoking. Two children On request, up to 12 years of age sleep free of charge in the parents ' room. Baby cots are optional. Your pet is welcome (10 EUR/night).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,312 reviews

TripAdvisor Rating  4.0/5  1,162 reviews

A good and clean place to stay in Freiburg

Customer review rating 4.5/5

Ali Families - Confirmed reviews ALL

The rooms were extremely clean and comfortable, the staff was very kind and helpful with everything

Dear Ali, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards and all the best Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

A very good stay

Customer review rating 5.0/5

Yosef A. Solo - Confirmed reviews ALL

In fact, it is not the first time that I a hosted in your hotel (last time was 3 tears ago). theservice was, then and now, effective and friendly, and the room met my expectations, and more.

Dear Yousef, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. First of all we would like to thank you for your loyalty. This is a great honor and we are pleased that you keep coming back to us. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Sarah Metzger Guest Relation Manager Mercure Hotel Freiburg am Münster

Super location, wonderful breakfast

Customer review rating 4.0/5

Claudia C. Friends - Confirmed reviews ALL

Thoroughly enjoyed the location in Freiburg and the wonderful breakfast. The room, however, smelled of smoke.

Dear Claudia, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. First of all, we would like to apologize for the odor nuisance. All our rooms are non-smoking rooms. Unfortunately, it often happens that guests do not comply. Housekeeping always does their best to undo this. We hope you still felt comfortable. Thank you again for sharing your experience, and we hope your next visit will be much better as the previous one. Kind regards and all the best Sarah Metzger Guest Relation Manager Mercure Hotel Freiburg am Münster

Fantastic location

Customer review rating 4.5/5

Murtaza Business - Confirmed reviews ALL

We had a warm welcome and had a complimentary upgrade to a room with balcony from where one can enjoy the great view of old town. The amenities and fittings are modern, overall we had a comfortable stay.

Dear Murtaza, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. We are very honored by your kind words. We will be happy to pass on your compliments to our colleague. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards and all the best Sarah Metzger Guest Relation Manager Mercure Hotel Freiburg am Münster

Great stay

Customer review rating 4.5/5

Henning L. Couples - Confirmed reviews ALL

Super location, next to old center

Sehr geehrter Herr L., vielen Dank für Ihre positive Bewertung. Sie bemängeln einen schlechten Wlan-Empfang. Alle unsere Zimmer sind mit kostenlosem und schnellen Wlan versorgt. Leider kann es manchmal zu „Schwankungen“ in der Qualität des empfangenen Wlans kommen. Dafür möchten wir uns vielmals entschuldigen. Wir haben jedoch leider keine technische Möglichkeiten, um in solchen Fällen entgegen steuern zu können. Umso mehr freut es uns, dass es Ihnen ansonsten sehr gut bei uns gefallen hat und wir freuen uns schon heute auf Ihren nächsten Aufenthalt bei uns. Liebe Grüße aus Freiburg Sarah Metzger Guest Relation Manager Mercure Hotel Freiburg am Münster

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Other web-users rate our hotel

  • 765 reviews 9.5/10 Location
  • 752 reviews 7.6/10 Room
  • 685 reviews 9.2/10 Service
  • 11 reviews 8.5/10 WiFi
  • 463 reviews 8.7/10 Breakfast
  • 292 reviews 7/10 Cleanliness
  • 127 reviews 4.6/10 Value
  • 111 reviews 4.4/10 Amenities

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