Hotel - Mercure Hotel Freiburg Am Muenster
Mercure Hotel Mercure Hotel

Mercure Hotel Freiburg Am Muenster

4.0/5 1,105 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking  (Nearby)
    • Public indoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Shoe shine machine
  • Boutiques/shopping
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)

Leisure and activities

  • Fitness centre  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 18:00-21:30
    • Opening hours : Week-end SA 18:00-21:30 / SO 18:30-21:30
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

MICRONAS8 km / 4.97 mi SIEMENS0.3 km / 0.19 mi
PFIZER8 km / 4.97 mi

Exhibition centre

NEUE MESSE3.5 km / 2.17 mi

Your meetings and events

The Mercure Freiburg am Münster' VDR certificate stands for proven, guaranteed quality - a prerequisite for the success of your business events or private celebrations at our hotel.The entire event area is equipped with latest technology and free Wi-Fi. The 3 meeting rooms are open up tosufficient space for up to 240 participants. You can count on our professional support in planning and hosting your event, and we will gladly take all of your requirements into account.

Mercure Hotel Freiburg Am Muenster Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
STRASSBURG 65 m2 2 m 40 16 20 20 20
BASEL 110 m2 2 m 120 26 40 60 40
FREIBURG 140 m2 3 m 140 30 45 70 50
    • Screen
    • Flipchart
    • Soundproof
    • Lectern
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose between comfort and privilege rooms at the 3-star Mercure Hotel Freiburg Minster. For your stay with family, spacious rooms are available. All 117 rooms have AC and are non-smoking. Two childrenOn request, up to 12 years of age sleep free of charge in the parents ' room. Baby cots are optional. Your pet is welcome (10 EUR/night).

  • 117 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 7 family rooms
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 ALL Rating 4,395 reviews

Our guest reviews for
Mercure Hotel Freiburg Am Muenster

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,105 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Elena Business - 19/02/2020 Confirmed reviews ALL
« Good stay »

Polite welcome, easy check in. Nice and clean room, great breakfast. Fantastic location in the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elena G., We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg Am Muenster. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Bekir Solo - 16/02/2020 Confirmed reviews ALL
« very nice »

stayed first time here and it was very nice. room, bathroom and shower was all good. clean hotel and nice service. one of the best mercure's ever stayed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bekir, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. Your praise honored us very much and we are very grateful for that. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Mattias J. Business - 05/02/2020 Confirmed reviews ALL
« My most commonly used hotel for my business trips »

Good as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mattias, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. It's nice to hear you having a good stay in our hotel. We are looking forward to welcome you soon again in our hotel. Kind regards Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Jaume Couples - 05/02/2020 Confirmed reviews ALL
« Perfect experience »

It has been lovely because I didn't expect the hotel was so nice and elegant. The breakfast is simply perfect because is a lot of food and quality. The staff is very kind and polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaume, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Anonymous Business - 24/01/2020 Confirmed reviews ALL
« adequate »

The hotel is fine but nothing sticks out. The person I was travelling with and myself mostly just needed the room to sleep and we both found the bed/ matras rather uncomfortable. It's more like a bed you sleep on instead of in. We were new to the hotel. Upon arrival there was no sign to lead you into the garage. We had to call the hotel te be sure we drove into the right garage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven, many thanks for leaving your feedback on here. We were happy to read about your experience. Unfortunately we do not have own parking spaces. As a result of the postition of our hotel, our hands are tied to shape the prices. You may rest assured that this is once of the low priced public garage in Freiburg. Unhappily the city authorities do not allow us any further signage. We are very sorry that our mattresses were too uncomfortable for you. These are specially back-friendly models. Hopefully you still felt comfortable and we hope we can welcome you again in the near future. Kind regards Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Emma P. H. Couples - 10/01/2020 Confirmed reviews ALL
« Great hotel »

Nice hotel, very clean. Pamela at the front desk was friendly and helpful. The room was equipped with everything you could need. The mattress was maybe a little firm for my taste but I still got a good night's sleep. It exceeded my expectations of a 3 star Mercure. Overall great experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma H., We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg Am Muenster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Manas Couples - 08/01/2020 Confirmed reviews ALL
« Fantastic hotel, Fabulous breakfast. »

We arrived well ahead of check-in time and our room was ready. And without any hassle key cards were given to us. Very few hotels accommodate such early checkin without charge or without a facial expression. So first impression , wow. And then next day, the breakfast was amazing. Several options. Tried food in FLAVE, it was awesome. So overall great hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg Am Muenster. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Pe. Business - 24/12/2019 Confirmed reviews ALL
« Nice break in a nice hotel »

Clean, very good service, professional staff..in a word...German...I loved it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pierre, many thanks for leaving your lovely feedback on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and Merry Christmas Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Emanuele Families - 23/12/2019 Confirmed reviews ALL
« Good for short visit »

Nice roomy hotel; the receptionist were very kind and offered a bottle a water to my kid, who was a bit nauseous. Breakfast selection was satisfactory and, although we went out for dinner, the restaurant menu looked enticing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emanuele, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. All our rooms are fitted with an aircon and a seperate heater with manual temperature control (under the window). We hope you still felt comfortable. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and Merry Christmas Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Anonymous Families - 21/12/2019 Confirmed reviews ALL
« Clean and well appointed hotel, close to everything »

Hotel was lovely and well located to everything we needed, although if you're coming from the train station the 15 minute walk whilst not far isn't the most pleasant with a suitcase, thanks to the lovely cobbled streets. The hotel is very close to the beautiful old town and especially the cathedral, which is great for seeing the city but be warned that you will hear the bells if, like us, you have your windows open. They chime throughout the day and I'm sure I heard them very early in the morning (i.e. before 5am) - I wear earplugs so it didnt disturb me too much, but if you're a light sleeper it might be worth contacting the hotel to find out. Then again you'll also hear road noise early in the morning too if you have the windows open, which doesn't matter too much if you're an early riser. We had a triple room and I slept on the sofa bed. It was definitely one of the more comfortable sofa beds I've slept on. Not the same as a real bed, but alright for a night or two. The room wasn't too cramped either, which I did worry about with three adults in a room. The room was well serviced with seemingly new carpets and a new bathroom. The shower has two options, a waterfall shower head or the hand held shower head. The water pressure is fantastic, but be careful turning on the handheld shower or you'll flood the room before you've had a chance to grab it. Likewise if you put the shower head back in its stand it will similarly flood the room. Flawed design or perhaps I was doing something wrong. Breakfast wad good with the usual choices. Traditional hot breakfast of boiled eggs, scrambled eggs, smoked bacon, selection of sausages and hash browns. Pancakes with maple syrup. Cold meats and cheeses. A selection of bread and pastries. Yogurts, bircher muesli, porridge, chia pudding, fruit salads, including a bowl of sour cherries, a selection of cereals, nuts and seeds, fresh fruit and a couple of different honeys. A coffee machine, filter coffee, fresh juices and water (incl those flavoured with fresh lemons, cucumber and mint). A wide range of teas, which I didn't check out in detail but i did see there was also fresh lemons and ginger to add.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We were very pleased with your detailed evaluation because it gives readers a precise insight into our hotel. We were very happy that you and your family were so satisfied. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and Merry Christmas Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Andrew Families - 20/12/2019 Confirmed reviews ALL
« Great Room »

Enjoyed the quiet room, pleased to have a safe and coffee facilities. Rain shower is fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. Thank you for choosing our hotel and hopefully visit us again soon with your family. Kind regards and Merry Christmas Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Kay B. Couples - 18/12/2019 Confirmed reviews ALL
« Smart, modern hotel »

We had a lovely room on the 5th floor, very spacious with a lovely walk in shower. Everywhere very clean. The staff were always friendly, helpful and courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kay, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. Thank you for praising us this way and choosing our hotel. Hopefully visit us again soon. Kind regards and Merry Christmas Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Gric Families - 16/12/2019 Confirmed reviews ALL
« Very pleasant »

perfectly situated hôtel, with access to everything. Only downside rooms too warm/dry at night even though I move dial to 19degrre C Food great Breakfast great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gilles Robert, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We are very sorry that the room was too warm for you. We hope you still felt comfortable. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and Merry Christmas to you and your family Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Gony L. Couples - 15/12/2019 Confirmed reviews ALL
« Very nice hotel in Freiburg center »

Location is perfect, reception staff was very friendly and helpful, excellent breakfast and renovated room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gony, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. Thank you for praising us this way. We hope we will be a part of your future travels. Kind regards and Merry Christmas Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Anonymous Families - 09/12/2019 Confirmed reviews ALL
« great personal vacation with family »

we love the location of the hotel, breakfast and friendly employees

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nancy, we very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards and Merry Christmas Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Paul A. Families - 05/12/2019 Confirmed reviews ALL
« Wonderful »

Great location, clean and comfortable room, very helpful and pleasant staff. My family and I greatly enjoyed our stay at the Mercury Hotel Freiburg am Munster. Thank you for an enjoyable experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, many thanks for leaving your lovely feedback on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We hope we will be a part of your future travels. Kind regards and a beautiful christmas time Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Caroline Business - 29/11/2019 Confirmed reviews ALL
« Nice room, great location and parking possibilities. Quiet, you have a good nights sleep! »

Nice room, great location and parking possibilities. Quiet, you have a good nights sleep! Breakfast did not taste as good as last visit, but ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline L., we very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. We would like to excuse the breakfast was not good as usual. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards and a beautiful Advent Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Craig M. Business - 21/11/2019 Confirmed reviews ALL
« Craig M. »

Was a very satisfying experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig, many thanks for leaving your feedback on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We hope we will be a part of your future travels. Kind regards Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Tony R. Families - 18/11/2019 Confirmed reviews ALL
« ??? »

very satisfactory advise customers the shower buttons press 1 for hand shower press 2 for overhead

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please excuse me if you had problems with the shower. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

C. Business - 17/11/2019 Confirmed reviews ALL
« Good business stay »

Good stay nothing to complain about.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Hotel Freiburg am Münster. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

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