Customer review rating (ALL Rating) 4.2/5 974 reviews
Novotel Coventry M6 J3
Wilsons Lane, Longford, M6 Junction 3
CV6 6HL COVENTRY
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Access: 9.66 km / 6 mi 10 min drive
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Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.
Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.
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Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
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Our guest reviews
100% genuine reviews from our guestsFind out more
Excellent customer service
TripAdvisor rating 4.0/5
142celiav Families - TripAdvisor review
Have stayed with Novotel many times in different countries and this stay did not disappoint. We stayed here as a large family group (11 adults and one child) who were in the area to attend a family funeral. Our rooms were very clean and comfortable and the bathrooms were super clean and modern with plenty of fresh towels and toiletries. We all ate together in the restaurant and could not fault the service or the food which was very good indeed. In particular the staff were superb and could not do enough for us, both at the restaurant, bar and reception. The hospitality in particular of the manager Fadika was excellent; he was friendly, helpful, professional and nothing was too much trouble. It didn't feel like we were staying in a hotel chain and we all felt very well looked after. Location is also great being close to the M6 and within easy reach of Coventry centre. Would highly recommend.
Hello 142Celiav, Thank you so much for your lovely review. I will share your comments at our next team meeting. Fadika is a great member of the team and I was delighted to hear he looked after you well.
Staff are great BUT...
Customer review rating 2.5/5
Leigh A. Business - Confirmed reviews ALL
I asked for a warm and quiet room and was given a room close to the lift and the heating did not work sufficiently to heat the room. Your staff moved me to another room and gave me a heater to keep warm. As a vegan that doesn't eat gluten, I appreciate that I may have limited choices when I stay away from home but there was only one gluten-free vegan main meal on the menu and it wasn't available for my entire stay of 3 nights. You were not able to provide a hot meal in one of the coldest weeks in January. I'm flabbergasted that you do not have staff that can make a vegetable stir fry or veggie curry. It's shocking for a company of your size. Having said that...your staff on duty were very apologetic but did not have the resources to resolve this. It was suggested that I order a delivery that they would allow me to eat in the restaurant as a gesture.
Dear Leigh A., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was happy to read you found my team to be friendly and helpful. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Perfect place for a business meeting
Customer review rating 4.5/5
Nick Business - Confirmed reviews ALL
Helen was extremely efficient. Took the meeting room booking and then the overnight booking Smooth and easy. On the day, nothing was too much to facilitate. Lobby was EXCELLENT.
Dear Mr F., Thank you so much for taking the time to leave a review.I will share your comments with Helen and I am sure it will make her day. Sincerely,
Great service, great stay
Customer review rating 5.0/5
Riaz A. Families - Confirmed reviews ALL
We were in town for a wedding and had a good nights stay after the festivities. Always had a great experience at your hotel.
Dear Riaz A., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Poor stay. Poor company
Customer review rating 0.5/5
Anonymous Business - Confirmed reviews ALL
For the last 6 months I’ve been staying in the Novotel. And for 6 months I’ve been battling with the loyalty program. Loosing nights, not rewarding nights. Wrong membership number. As a result I’ve cancelled all my upcoming nights and will be staying in the Hilton. Avoid!
Dear Ben M., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry I could not resolve the points issue. Sincerely,
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price