Novotel Budapest City Hotel 4 stars

Customer review rating 4.3/5 1,796 reviews

Novotel Budapest City
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Hotel extras

  • Trams and buses outside the hotel

  • Free WiFi, work space, 26-inch LCD TV

  • Fitness centre, hammam, sauna, indoor pool

  • Relaxed all-day international dining

  • Wide choice of flexible event spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Tennis
  • Outdoor sports (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 19 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Budapest City

Alkotas utca 63-67
1123
budapest
hungary

Tel: +3613725400

Fax: (+36)1/4665636

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUDAPEST :  8 ALKOTAS STREET

  • MOSZKVA TER :  61 HEGYALJA UT

  • By plane

    BUDAPEST FERIHEGY At 22km / 13.75 miles

  • By car

    M1 At 6km / 3.75 miles

  • By car

    M3 At 12km / 7.5 miles

  • By car

    M7 At 6km / 3.75 miles

  • By train

    DELI PU At 2km / 1.25 miles

  • By train

    NYUGATI PU At 8km / 5 miles

GPS :47.488441, 19.023734

Congress centre

  • BUDAPEST CONGRESS CENTER 0.1 km / 0.06 mi
Congress centre

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Auditorium

  • Soundproof

  • Meeting room

  • Indoor and Outdoor facilities

  • Video camera

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

  • Hotel connected to conv. centre

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 4
  • Area: From 19 m² / 205 sq ft
  • Views: City side, Courtyard side, Garden side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19 m² / 205 sq ft
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Standard Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 19 m² / 205 sq ft
  • Views: Courtyard side, Garden side, Park view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Executive room with 1 double bed

  • Max. number of persons: 4
  • Area: From 26 m² / 280 sq ft
  • Views: Hills view, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

MyRoom: You're the champion

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

MyRoom: You're the champion

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

MyRoom: Ride a bike in Budapest

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)
Rooms

Our restaurants and bars

NOVO2

Type of cuisine: International

In our new offer every guest can find a course that fits their taste. La Plancha means high quality, freshness and delight. Balanced choice. Contemporary cuisine. Selection of daily specials, children menu offered as well.

Lunch

08:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO2

Non contractual photo

Summer terrace and no-smoking area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Budapest City

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,796 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,081 reviews

Hotel is coming of age....

Customer review rating 4.3/5

Zeitreisender Business - 27/02/2020 Confirmed reviews ALL

Nice clean lobby, friendly reception. Room had a funny smell...had to open the windows. The water in the sink was blocking a bit...but went down after the while....maybe that was the reason for the smell. Restaurant I tried on the first night. Ordered a crispy duck breast and got a preheated soggy leathery piece of meat. After the first bite called the waiter and gave it back to him with the suggestion for the cook to not serve a microwave heated duck breast again. Ordered the fried chicken...was nothing great. The beer glas smelled too. Gave my drink voucher only to realize that the waiter tried to charge me for the drink. Had to complain again and asked for a change. The service in the restaurant was lousy! unprofessional and not of Novotel standard. Service at the reception was good. On my last day I tried the fish and that was very tasty....maybe another cook? :-) Overall it was ok stay.

Dear zeitreisender, Thank you for taking the time to tell us about your experience at Novotel Budapest City. I am sorry that your experience did not meet your expectations, please allow me to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, especially for our Loyalty Membership members! We will make sure to follow up your comments about our Restaurant! We appreciate your sharing your concerns with us and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Réka Kovács Guest Experience Supervisor

Old smelly hotel, with cockroaches in the bathroom. With mold on the tomatoes during the breakfast, and definitely overpriced for service provided

Customer review rating 4.3/5

Is Business - 23/02/2020 Confirmed reviews ALL

Old smelly hotel, the rooms are not cleaned properly, with cockroaches in the bathroom. With mold on the tomatoes during the breakfast, sintetic food and definitely overpriced for service provided

Rooms far too warm

Customer review rating 4.3/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

I was Not able to stop the heating in the hotel room. I had to leave the window open all the time, which was noisy due to the car traffic outside and I am sure is also not economic and ecologic at all.

Dear Guest, Thank you for sharing your feedback with us about your stay in Novotel Budapest City! We are very sorry to hear that the room was not satisfactory for you, although it is on our highest floor, I will forward your review to our Maintenance Team regarding the heating. Our check out time is 12:00, our late check out is up on availability, but we always try to provide the best service for our Guests! Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future! Best Regards, Réka Kovács Guest Experience Supervisor

Excellent location and efforts visible to improve the level of service

Customer review rating 4.3/5

Andrej Business - 17/02/2020 Confirmed reviews ALL

- mainly friendly staff at check in/check out (recognizing me as a regular guest by name), - always clean room after several complaints in the past - nice personalized welcome letter from Reka + small gift in the room - convenient location close to my work and good parking space, - good breakfast - cold sauna that cannot get warm enough to use it (you need to call the reception -new strange practice implemented recently???)

Good stay

Customer review rating 4.3/5

Agnes Business - 17/02/2020 Confirmed reviews ALL

The hotel location was very convenient for us, it is a nice hotel, the room was clean and tidy.

Not the right invoice

Customer review rating 4.3/5

Anonymous Business - 12/02/2020 Confirmed reviews ALL

I received an invoice of €181,04, but I was charged €188,11 on my credit card. Can I still receive the right invoice? Thanks, Richard

Friendly staff but inadequate service

Customer review rating 4.3/5

Anonymous Business - 21/01/2020 Confirmed reviews ALL

Executive Room came with complementary mini bar but the mini bar didn't get replenished every day. Breakfast selection was limited and the same daily. We found moldy vegetables at the salad station. The spreads at the pancake station were not replenished as well.

Stay good as usual, however a little trouble on check out

Customer review rating 4.3/5

Hana Business - 20/01/2020 Confirmed reviews ALL

Stay including all services was ok as usual, however I was surprised by misunderstanding on check out. I received email that I can use fast check out and money will be automatically credited to my card, so I used it. However later I received email requesting authorization form because the bill was not settled.

Faultless stay iat Novotel Budapest Centrum

Customer review rating 4.3/5

Thumperhk Business - 16/01/2020 Confirmed reviews ALL

Comfortable and well appointed room, well-priced restaurant and a stocked mini-bar! Very conveniently located close to trams and buses down to the Danube - reception will also sell transportation tickets with a small service charge, although there is a BKK (Budapest Transportation Company) ticket machine just down from the hotel. About HUF 8000 in a Bolt (equivalent to Uber) from Liszt Ferenc airport.

Excellent accommodation

Customer review rating 4.3/5

Aleksandar S. Families - 10/01/2020 Confirmed reviews ALL

Very nice stay, enjoyed the executive room facilities, breakfast and the swimming pool. A bit disappointed to see that the sauna was out of order but it did not spoil the whole experience. The price was fair but the parking fee is overpriced. The room cleaning service was immaculate.

A little out of the way

TripAdvisor rating 4.0/5

Jasoncbrown222 Family - 10/01/2020 TripAdvisor review

Nice pool and bar area however rooms need updating (bathrooms especially) and the hotel is a reasonable distance to the city and requires transport via bus or taxi. There are some shops nearby but not many places to eat. Pool area is good.

Unsatisfied

Customer review rating 4.3/5

Xxx Couples - 08/01/2020 Confirmed reviews ALL

The hotel service is a little unsatisfied. The towel has been used by the previous guess but for our check in is still there. It can be seen by the hair and parfume on the towel from previous guess. Dissapointed as a class of novotel hotel is keep it the towel and blanket with previous guess.

Great start in the year 2020

Customer review rating 4.3/5

Marc Business - 06/01/2020 Confirmed reviews ALL

I was extremely satisfied by the gesture organized by Brigitta for me and my girlfriend.

Good location and excelent breakfast

TripAdvisor rating 4.0/5

Jurij-Vasiljev Couples - 04/01/2020 TripAdvisor review

Nice stuff. Nevertheless the ovecrowded hotel everyone was very pleasant. Especially waiters at breackfast place. Good location. Nice view. Perfect room. Small disadvantages - noisy music at near located night club. And when all the 620 tourists came it was not enough hot water. But later it the morning it was ok. Sauna and gym are perfect

Front desk staff need a attitude check-up

Customer review rating 4.3/5

Armand E. S. Couples - 31/12/2019 Confirmed reviews ALL

I really love this hotel, it checked all "My Preferences" boxes except one. I've been staying at this hotel a few times but apart from ONE friendly and professional lady, the majority of staff at front desk are rather arrogant and off-putting.

Xmas time in Budapest

TripAdvisor rating 4.0/5

GMRausis Couples - 29/12/2019 TripAdvisor review

The property located in Buda easily reached by all type of public transportation : buses, trams and metro. Very friendly staff in all hotel’s departments . We loved reach breakfast area downstairs and a small bar near the reception . Our room was spacious and cleaned properly every day. We enjoyed the sauna room next to the pool. It was a nice Xmas overall

Nice hotel - but maybe more for tourists than for business?

Customer review rating 4.3/5

Soren Business - 13/12/2019 Confirmed reviews ALL

Although my company has had a corporate agreement for years with Novotel, it was the first time I personally had an occasion to stay there. The hotel is nice, and as I was awarded a complimentary room upgrade it started well. However, it also became clear that there is a choice to make sooner or later whether to continue to cater to business guests and their need, or whether to become a 'tourist bazaar'. The hotel was overwhelmed with tourists - and tourists which were 'visible', noisy, and messy. As an example, when you stay at a hotel for business, you are typically running a relatively tight schedule and need to be able to plan. It doesn't work that you go down for breakfast and the restaurant looks like a hawker market in Asia, there is nowhere to sit, and everything is dirty and messy - and all you can do is wait for an unspecified amount of time until you can have breakfast, while the hordes of tourists finish their breakfast, and the overstressed and therefore quite rude personnel fix up a table for you while barking angrily at the messy customers. So... - business or toursist? If it is the tourist way, I doubt it will make sense to continue our corporate agreement much longer.

Mr

Customer review rating 4.3/5

Darryl H. Business - 12/12/2019 Confirmed reviews ALL

All good thanks.

Ok

Customer review rating 4.3/5

Torsten B. Business - 11/12/2019 Confirmed reviews ALL

Business

satisfied

Customer review rating 4.3/5

Valentin Business - 09/12/2019 Confirmed reviews ALL

very good

Our most recent 20 reviews

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