Novotel Budapest City & Budapest Congress Center Hotel 4 stars

Customer review rating 4.3/5 1,909 reviews

ALLSAFE approved hotel

Novotel Budapest City & Budapest Congress Center
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+ 22 Services

Hotel extras

  • Trams and buses outside the hotel

  • Free WiFi, work space, 26-inch LCD TV

  • Fitness centre, hammam, sauna

  • Relaxed all-day international dining

  • Wide choice of flexible event spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Laundry
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Tennis
  • Boat excursions Paying
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 19 Meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Novotel Budapest City & Budapest Congress Center

Alkotas utca 63-67
NTAK: SZ19000377, szálloda
1123 budapest
hungary

Tel: +3613725400

Fax: (+36)1/4665636

Check-in from 15h00

Check out up to 12h00

  • BUDAPEST :  8E,110,112 ALKOTAS STREET

  • MOSZKVA TER :  61,17 CSÖRSZ UTCA

  • By car

    M1 At 6km / 3.75 miles

  • By car

    M3 At 12km / 7.5 miles

  • By car

    M7 At 6km / 3.75 miles

  • By train

    DELI PU At 2km / 1.25 miles

  • By train

    NYUGATI PU At 8km / 5 miles

GPS :47.488441, 19.023734

Congress centre

  • BUDAPEST CONGRESS CENTER 0.1 km / 0.06 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

19 

meeting rooms

From 1 to 2,000 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Auditorium

  • Soundproof

  • Meeting room

  • Indoor and Outdoor facilities

  • Video camera

  • Videoconferencing

  • Audio and video equipment

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

  • Hotel connected to conv. centre

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

NOVO2

Type of cuisine: International

In our new offer every guest can find a course that fits their taste. La Plancha means high quality, freshness and delight. Balanced choice. Contemporary cuisine. Selection of daily specials, children menu offered as well.

NOVO2

Summer terrace and no-smoking area.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Budapest City & Budapest Congress Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,909 reviews

TripAdvisor Rating 4.0/5

1,087 reviews

Excellent experience

Customer review rating 5.0/5

Manos Families - 05/09/2021 Confirmed reviews ALL

It is the second time I visit Novotel Budapest City Hotel. The rooms, facilities and service are outstanding. Highly recommended.

Good facility

Customer review rating 4.0/5

Anonymous Couples - 26/08/2021 Confirmed reviews ALL

It could be better if all mermership was recognized

Dear Jose Manuel L., Thank you for taking the time to tell us about your experience at the Novotel Budapest City & Budapest Congress Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, especially our ALL members; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabor Neuwirth Front Office Manager Novotel Budapest City

I enjoyed the view and the complimentary breakfast

Customer review rating 5.0/5

J K. Families - 15/08/2021 Confirmed reviews ALL

Family rooms are almost Always available; it's a huge convenience for families with kids

Dear Jacques K., We very much appreciate your comments regarding your stay at the Novotel Budapest City & Budapest Congress Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabor Neuwirth Front Office Manager
Customer review rating 3.5/5

Manuel Business - 01/08/2021 Confirmed reviews ALL

The breakfast very poor. Cleaning under request.

Dear Manuel S., Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabor Neuwirth Front Office Manager

Central location, good value

TripAdvisor rating 4.0/5

Phoebe P Business - 26/07/2021 TripAdvisor review

For years now I book this hotel for my stays in Budapest. The employees are friendly and the rooms are clean and quit. Even with Covid 19 this is a good location to stay because the hotel took great efforts to handle this with professional care. I felt save, good taken care of and will stay there again.

Dear Phoebe, I was glad to read that you have enjoyed your stay with us, it is always a pleasure to receive positive feedbacks, thank you for taking time to share your experience! We are looking forward to welcoming you back in the near future! Best regards, Gabor Neuwirth Front Office Manager

friendly staff

Customer review rating 4.0/5

Erin Business - 16/07/2021 Confirmed reviews ALL

The staff are very nice and friendly, offered good service.

Dear Jie S., We very much appreciate your comments regarding your stay at Novotel Budapest City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabor Neuwirth Front Office Manager Novotel Budapest City

Excellent stay, perfect room for a family.

Customer review rating 5.0/5

Ewa Families - 12/07/2021 Confirmed reviews ALL

The location is very good, close to the city. Room for familly is very convenient. I recommend this hotel.

Dear Ewa P., We very much appreciate your comments regarding your stay at the Novotel Budapest City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabor Neuwirth Front Office Manager Novotel Budapest City

Everythin is great

Customer review rating 5.0/5

Anonymous Business - 09/07/2021 Confirmed reviews ALL

Very kind stuff

Dear Sinisa K., We very much appreciate your comments regarding your stay at Novotel Budapest City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabor Neuwirth Front Office Manager Novotel Budapest City

Good location

Customer review rating 4.5/5

Anonymous Friends - 16/06/2021 Confirmed reviews ALL

Friendly staff at reception, large room, very convenient location.

Dear Ms. Jasmin S., We very much appreciate your comments regarding your stay at the Novotel Budapest City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Attila Lénárt Front Office Supervisor

Nice place.

Customer review rating 3.5/5

Tg Business - 15/06/2021 Confirmed reviews ALL

It is a nice, comfortable, clean hotel with good amenities. That being said, it is lacking any real ambiance. Feels quite corporate, which is fine for a business trip, but even the lobby bar is a bit sad.

Dear Ms. Teresa Ann G., We very much appreciate your comments regarding your stay at the Novotel Budapest City. I will share your comments with our team. Thank you again for sharing your experience. Sincerely, Attila Lénárt Front Office Supervisor

Too Hot

Customer review rating 0.5/5

Mark B. Business - 14/06/2021 Confirmed reviews ALL

Weather was quite warm, first night, I had zero AC, window could only open a fraction of the way, had to get dressed and have the front desk person open the window. Horrible night. Moved to a superior room with working AC according to the front desk, and while the air was on, it was barely functional, spent another night sweating.

Dear Mr. Mark B., Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Attila Lénárt Front Office Supervisor

Nice stay, nice service - no aircondition

Customer review rating 3.0/5

Søren P. Business - 12/06/2021 Confirmed reviews ALL

On the first night, the aircondition in my room did not work, and it was terribly hot. For the second night, the staff had been very nice and offered me to move to another room - this was a very nice service. Only problem was that aircondition did not work in the other room either. It could have been good to have that tested in advance.

Dear Mr. Soeren P., Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Attila Lénárt Front Office Supervisor

Excellent stay as usual

Customer review rating 5.0/5

Alain T. Business - 19/04/2021 Confirmed reviews ALL

Well groom hotel with an highly professional staff.

Dear Mr. Alain Tremblain, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lénárt Attila Front Office Supervisor

Ok

Customer review rating 3.5/5

Anonymous Business - 22/01/2021 Confirmed reviews ALL

Everything was ok, but experience during COVID can’t be compared to non-COVID state...

Great hotel and very friendly staff

Customer review rating 4.5/5

Ehud F. Business - 20/12/2020 Confirmed reviews ALL

I sent a month at the hotel, the staff helped make the long stay feel like I was at home. Reka and the chef made me feel at home by making special dishes to my liking. The staff helped in any request I had. The hotel is clean, modern, quiet and close to the town. I highly recommend the hotel

Dear Mr F., We very much appreciate your comments & review regarding your stay at Novotel Budapest City! It is always a pleasure to receive positive feedback from our long stay guests! I'm so glad you enjoyed your stay & were satisfied with our Team, I will share your review with them for sure! Special thanks for mentioning us! Thank you again for sharing your experience with us & I hope we can welcome you in our Hotel soon! Wishing you happy holidays! Sincerely, Réka Kovács Guest Experience Supervisor

A little out of the way

TripAdvisor rating 3.0/5

Jasoncbrown222 Family - 10/01/2020 TripAdvisor review

Nice pool and bar area however rooms need updating (bathrooms especially) and the hotel is a reasonable distance to the city and requires transport via bus or taxi. There are some shops nearby but not many places to eat. Pool area is good.

Good location and excelent breakfast

TripAdvisor rating 5.0/5

Jurij-Vasiljev Couples - 04/01/2020 TripAdvisor review

Nice stuff. Nevertheless the ovecrowded hotel everyone was very pleasant. Especially waiters at breackfast place. Good location. Nice view. Perfect room. Small disadvantages - noisy music at near located night club. And when all the 620 tourists came it was not enough hot water. But later it the morning it was ok. Sauna and gym are perfect

Xmas time in Budapest

TripAdvisor rating 5.0/5

GMRausis Couples - 29/12/2019 TripAdvisor review

The property located in Buda easily reached by all type of public transportation : buses, trams and metro. Very friendly staff in all hotel’s departments . We loved reach breakfast area downstairs and a small bar near the reception . Our room was spacious and cleaned properly every day. We enjoyed the sauna room next to the pool. It was a nice Xmas overall

Good hotel, but not good check- out experience

TripAdvisor rating 3.0/5

threek45 Business - 14/11/2019 TripAdvisor review

The hotel is good. Very Comfortable bed. The room is clean and ok with the size. The security is good. You need the roomcard to get on the elevator. But the receptionist Katelyn seemed angry when I checked out. It is not suitable for a 4/5 stars hotel's service.

Excellent stay

TripAdvisor rating 5.0/5

starphancy Business - 08/10/2019 TripAdvisor review

Lovely hotel at a very good location polite staff always ready to help clean room clean shower and bathroom rich breakfast with all kinds of food hungarian and from all of Europe excellent service and food at the lounge bar

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