Hotel - Novotel Amsterdam City
Novotel Hotel Novotel Hotel

Novotel Amsterdam City Hotel

4.0/5 3,430 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Other sports activities
    • Bicycles rental (Paying)
    • Jogging track (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00
  • Snack & beverage machine

Business services

  • 28 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ABN-AMRO HEADOFFICE0.8 km / 0.5 mi PHILIPS HEADOFFICE3.3 km / 2.05 mi
ERNST & YOUNG0.1 km / 0.06 mi VU AMSTERDAM2.2 km / 1.37 mi

Congress centre

AMSTERDAM RAI0.5 km / 0.31 mi

Exhibition centre

AMSTERDAM RAI0.5 km / 0.31 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network6 rooms are equipped with movable walls; the rooms can either be used separately or combined to form a single room. On the first floor, there are 10 smaller rooms for sessions with up to 8 people. All rooms are air-conditioned and feature natural light.The hotel offers luxurious meeting rooms in Amsterdam, ideal for meetings or for a variety of events. We offer a proactive service, and facilities include multimedia equipment and free WIFI.

Novotel Amsterdam City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
09. ORCHIS 12 m2 2.5 m 0 0 6 0 0
11. ANEMONE 20 m2 2 m 0 0 9 0 0
12. BELLIS 20 m2 2 m 0 0 9 0 0
13. CALENDULA 20 m2 2.6 m 0 0 9 0 0
14. EUPHORBIA 20 m2 2 m 0 0 9 0 0
15. GALANTHUS 20 m2 2 m 0 0 9 0 0
16. LILIUM 20 m2 2 m 0 0 9 0 0
17. MALVA 20 m2 2 m 16 0 9 0 0
18. PARNASSIA 20 m2 2 m 0 0 9 0 0
19. SCILLA 20 m2 2 m 0 0 9 0 0
20. TULIPA 20 m2 2 m 0 0 9 0 0
07. DAHLIA 58 m2 2.7 m 50 22 20 20 24
08. DAHLIA 58 m2 2.7 m 50 22 20 20 24
04. ROSA 66 m2 4 m 54 20 16 24 30
05. ROSA 66 m2 4 m 54 20 16 24 30
06. ROSA 66 m2 4 m 54 20 16 24 30
Dahlia 7+8 116 m2 2 m 110 28 0 80 0
Rosa 4+5 132 m2 4 m 110 26 0 54 90
Rosa 5+6 132 m2 4 m 110 26 0 60 120
01. CALLA 176 m2 5 m 170 38 42 96 110
02. CALLA 176 m2 5 m 170 38 42 96 110
03. CALLA 176 m2 5 m 170 38 42 96 110
10. MAGNOLIA 185 m2 2.5 m 60 25 0 40 100
Rosa 4+5+6 198 m2 4 m 160 34 0 68 140
Calla 1+2 352 m2 5 m 350 54 0 192 220
Calla 2 + 3 352 m2 5 m 350 54 0 192 220
Calla 1+2+3 528 m2 5 m 528 68 0 288 330
Calla 1-3 + Rosa 4-6 1,000 m2 4 m 0 0 0 375 500
    • Flipchart
    • Audio and video equipment
    • Syndicate rooms
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years when sharing a room with their parents or grandparents.

  • 610 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 608 family rooms
  • 55 connecting rooms
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 13,863 reviews

Our guest reviews for
Novotel Amsterdam City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,430 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Jan Business - 18/02/2020 Confirmed reviews ALL
« Close RAI, that was good. »

When checking in, the reception couldn't find my booking. It took like 15 minutes for them to find it in some backend system.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan V., Thank you for spending time sharing your experience with us. We highly appreciate feedback from our guests, they are very valuable to us since we always aim to provide a high level of service to all our guests. Our location has indeed been one of many strengths that we have. However, it is unfortunate to hear that the check-in process you had was longer than you expected, I will share the feedback with Front Office department to prevent this from happening again. Thank you once again for sharing your experience. We would love to have the opportunity to welcome you in the future at Novotel. Yours sincerely, Trinh Nguyen Guest Relations Officer / Manager on Duty

George Business - 18/02/2020 Confirmed reviews ALL
« For business it is OK. »

The hotel is nice, and I would recommend it for business. I would not stay at this hotel for vacation though. It is out in nowhere, far from anything I would call city convenience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George, Thank you for choosing Novotel Amsterdam City as your residence of choice when you visited Amsterdam. We highly appreciate it that you have taken the time to share your experience. It is very lovely to hear that you enjoyed our hotel. The hotel is indeed located in business area of Amsterdam South, which is 15 minutes away from the City Central by Metro 51. These information are shown on our website and booking partners. Thank you once again for sharing your feedback. We would love to have the chance to welcome you again at Novotel. We wish you a wonderful day! Yours sincerely, Trinh Nguyen Guest Relations Officer / Manager on Duty

Jason Business - 17/02/2020 Confirmed reviews ALL
« Convenient Location, Comfortable Rooms »

The hotel is nicely located near the RAI. The rooms were comfortable and clean. The internet was a bit spotty and the restaurant service was less than ideal.

Taneesha N. Friends - 17/02/2020 Confirmed reviews ALL
« From meeting Scarlett at reception to checking out.. it just got better! »

Check in was fast and informative! I was worried about having to wait around for a while as my flight came in early but check in wasn’t until afternoon but Scarlett was reassuring, calm and inviting. She went the extra mile and through a great conversation found out what me and my guest were interested in and gave us suggestions for local cuisines and salons. I was over the moon! I didn’t have to waste time searching myself in an unfamiliar country. I spoke to Scarletts manager and he was also super helpful and accommodating. I am so happy that I crossed paths with Scarlett, she has a warm and inviting demeanour and her direction and willingness to go the extra mile for me made my stay special. She is a true assets to your team

Anonymous Business - 16/02/2020 Confirmed reviews ALL
« High class hotel »

Nice room, nice staff, rich breakfast.

Joseph M. Couples - 16/02/2020 Confirmed reviews ALL
« Good stay »

Overall a good stay. I was disappointed that I was not offered an upgrade on check in as a Gold member. I don’t think the hotel was full

Ruth Couples - 16/02/2020 Confirmed reviews ALL
« Fabulous stay »

My husband and I stayed for our 8th wedding anniversary and the hotel made it so special in many ways. We would stay here again and the people made the stay so special.

K Business - 15/02/2020 Confirmed reviews ALL
« Well located »

Top stay as always. However I have still not received my invoice!

Shiladitya Business - 15/02/2020 Confirmed reviews ALL
« Great hotel for business in Amsterdam »

I had a great one night stay at the property with efficient check in and check out, loved the fact that the property is well located off the main highway and accessible to a lot of offices and restaurants around the area.

Lars K. Business - 15/02/2020 Confirmed reviews ALL
« Good service »

Too much noise in room 206 from the back of the hotel. Too long waiting time at elevators. Too high hotel price

J. Business - 14/02/2020 Confirmed reviews ALL
« Good return stay »

Predictable and very nice

Anonymous Business - 14/02/2020 Confirmed reviews ALL
« Everything very nice »

The hotel itself was very good equipped and run by friendly staff. The breakfast had a great variety of cold and warm food and drinks. It was said, that the hotel hallways were under renovation, but I did not see any work being performed or being necessary to be performed, so maybe I was lucky to end up on a floor that was already finished.

Kevin Business - 13/02/2020 Confirmed reviews ALL
« Close to EMA »

Lovely hotel that works well for business trips to EMA.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for evaluating your experience with the Novotel Amsterdam City so positively! This means a lot to us to know that we have met and possibly even exceeded your expectations. We definitely hope to do so with your next visit, for which we truly hope for. Best regards, Erica G. Management Assistant

Anonymous Business - 13/02/2020 Confirmed reviews ALL

comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for leaving such a nice review of Novotel Amsterdam City. We are so happy to hear the hotel was to your liking as well as the overall experience! We would love to welcome you again, and will once again do our absolute best to make you enjoy your stay just as much and even more, as we are always working on not only meeting but exceeding our guests expectations. Kind regards, Erica G. Management Assistant

Anonymous Business - 13/02/2020 Confirmed reviews ALL
« Convenient to the Rai »

Very nice. Staff was friendly. Clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your kind comments about your recent stay at Novotel Amsterdam City. It is a pleasure to read that you enjoyed the convenient location of our hotel, as well as the friendliness of our team members and the cleanliness of your room. Warm greetings from Amsterdam and we hope to see you again soon. Sincerely, George Papadopoulos Guest Relations Officer / Manager on Duty

Jan Business - 13/02/2020 Confirmed reviews ALL
« great room service, nice breakfast but slow elevators, long waiting times :) »

Overall super good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan, Thank you for sharing with us how you experienced your recent stay with us. We are super happy to read that you liked the room service and our breakfast! Our apologies if you had to wait too long at the elevators. Greetings from Amsterdam and we hope to have the pleasure of welcoming you back soon on a future stay. Kind regards, George Papadopoulos Guest Relations Officer / Manager on Duty

Anonymous Business - 13/02/2020 Confirmed reviews ALL
« Smell in the corridors was awfull »

Due to the construction it is quite understandable, but should be notified on the reservation pages.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for dedicating your time to leave a review of your experience with the Novotel Amsterdam City. That's a pity we did not fully meet your expectations, but we truly hope to do so in the future. We have noted down your points of attention such as the bed and will follow-up on it internally. Thank you for your honest feedback. We hope to welcome you at our hotel once again in the future and make sure to do our best to make you feel welcome and fully satisfied with your stay and the level of service we provide! Kind regards, Erica G. Management Assistant

Sn Business - 13/02/2020 Confirmed reviews ALL
« Slow service »

Slow service at checkin, waited ages for elevators each time, the "renovated" rooms could do with some renovation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SN, Thank you for choosing Novotel Amsterdam City as your residence of choice when you visited Amsterdam. We highly appreciate it that you have taken the time to write a review about your stay. Feedback from our guests is very valuable to us. We always aim to provide a high level of service to all our guests. Therefore it is very unfortunate to read that your stay did not meet your expectations. Please accept our sincere apologies. Thank you once again for sharing your feedback. We hope to have the chance to welcome you again at Novotel and show you the high level of service so many of our guests have come to love. Yours sincerely, George Papadopoulos Guest Relations Officer / Manager on Duty

Megan Friends - 11/02/2020 Confirmed reviews ALL
« Fabulous stay. Super clean, friendly and well looked after. »

Arrived late afternoon and welcomed to very friendly staff members who made sure we felt extremely well looked after. Very nicely got upgraded which lifted our very tired spirits up! Clean, luxurious and hassle free stay with Novotel. Would 100% come again and recommend. Only criticism would say that on ‘last minute’ it said ‘central to city centre’ - but around a half hour journey into centre itself. Other than that - very pleasant stay! Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Megan, It is truly a pleasure to read your comments on your recent stay with us. It is very important to us that our guests feel welcome at Novotel Amsterdam City and it is great to hear that that is the feeling you got. Our apologies should your expectations in regards to the distance to the center have been different. Luckily, our hotel is well connected and near tram, bus, metro and train stations. Once again, we would like to thank you for your kind words, we will be sure to share them with our team, proving that putting your heart into what you do really does make a difference. We hope to have the pleasure of seeing you again in the near future. Sincerely, George Papadopoulos Guest Relations Officer / Manager on Duty

Jamie Couples - 10/02/2020 Confirmed reviews ALL
« Loved it »

Cant fault the stay....wasn't fussed on the breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jamie, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is lovely to receive your positive feedback, we will be sure to share it with the team. We are sorry to hear that the breakfast was not satisfactory. Should you wish to share some more details with us on what could be improved, please contact us on h0… Once again, thank you for sharing your experience, and we hope to have the pleasure of welcoming you back soon. Sincerely, Jeroen Klijnsma Guest Relations Officer / Manager on Duty

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