Hotel - Novotel Amsterdam City
Novotel Hotel Novotel Hotel

Novotel Amsterdam City Hotel

4.0/5 3,429 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Other sports activities
    • Bicycles rental (Paying)
    • Jogging track (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00
  • Snack & beverage machine

Business services

  • 28 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ABN-AMRO HEADOFFICE0.8 km / 0.5 mi PHILIPS HEADOFFICE3.3 km / 2.05 mi
ERNST & YOUNG0.1 km / 0.06 mi VU AMSTERDAM2.2 km / 1.37 mi

Congress centre

AMSTERDAM RAI0.5 km / 0.31 mi

Exhibition centre

AMSTERDAM RAI0.5 km / 0.31 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network6 rooms are equipped with movable walls; the rooms can either be used separately or combined to form a single room. On the first floor, there are 10 smaller rooms for sessions with up to 8 people. All rooms are air-conditioned and feature natural light.The hotel offers luxurious meeting rooms in Amsterdam, ideal for meetings or for a variety of events. We offer a proactive service, and facilities include multimedia equipment and free WIFI.

Novotel Amsterdam City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
09. ORCHIS 12 m2 2.5 m 0 0 6 0 0
11. ANEMONE 20 m2 2 m 0 0 9 0 0
13. CALENDULA 20 m2 2.6 m 0 0 9 0 0
14. EUPHORBIA 20 m2 2 m 0 0 9 0 0
15. GALANTHUS 20 m2 2 m 0 0 9 0 0
16. LILIUM 20 m2 2 m 0 0 9 0 0
17. MALVA 20 m2 2 m 16 0 9 0 0
18. PARNASSIA 20 m2 2 m 0 0 9 0 0
19. SCILLA 20 m2 2 m 0 0 9 0 0
20. TULIPA 20 m2 2 m 0 0 9 0 0
12. BELLIS 20 m2 2 m 0 0 9 0 0
07. DAHLIA 58 m2 2.7 m 50 22 20 20 24
08. DAHLIA 58 m2 2.7 m 50 22 20 20 24
04. ROSA 66 m2 4 m 54 20 16 24 30
05. ROSA 66 m2 4 m 54 20 16 24 30
06. ROSA 66 m2 4 m 54 20 16 24 30
Dahlia 7+8 116 m2 2 m 110 28 0 80 0
Rosa 4+5 132 m2 4 m 110 26 0 54 90
Rosa 5+6 132 m2 4 m 110 26 0 60 120
01. CALLA 176 m2 5 m 170 38 42 96 110
02. CALLA 176 m2 5 m 170 38 42 96 110
03. CALLA 176 m2 5 m 170 38 42 96 110
10. MAGNOLIA 185 m2 2.5 m 60 25 0 40 100
Rosa 4+5+6 198 m2 4 m 160 34 0 68 140
Calla 1+2 352 m2 5 m 350 54 0 192 220
Calla 2 + 3 352 m2 5 m 350 54 0 192 220
Calla 1+2+3 528 m2 5 m 528 68 0 288 330
Calla 1-3 + Rosa 4-6 1,000 m2 4 m 0 0 0 375 500
    • Flipchart
    • Audio and video equipment
    • Syndicate rooms
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years when sharing a room with their parents or grandparents.

  • 610 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 608 family rooms
  • 55 connecting rooms
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 13,818 reviews

Our guest reviews for
Novotel Amsterdam City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,429 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Jamie Couples - 10/02/2020 Confirmed reviews ALL
« Loved it »

Cant fault the stay....wasn't fussed on the breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jamie, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is lovely to receive your positive feedback, we will be sure to share it with the team. We are sorry to hear that the breakfast was not satisfactory. Should you wish to share some more details with us on what could be improved, please contact us on h0… Once again, thank you for sharing your experience, and we hope to have the pleasure of welcoming you back soon. Sincerely, Jeroen Klijnsma Guest Relations Officer / Manager on Duty

Gui S. Business - 10/02/2020 Confirmed reviews ALL
« Staff at the front desk was very helpful and friendly »

very good location and within walking distance to RAI

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, What a pleasure it is to receive such a generous evaluation of our hotel from you! We thank you so much for letting us and others know that your experience with the Novotel Amsterdam City was nothing but delightful. This means that our hard work to deliver exceptional guest experience is paying off. I am also happy to read you have found your way to the RAI in just a matter of minutes. We hope to become your choice during your next stay in Amsterdam, and would be happy to provide you with our exceptional hospitality and attentive service once again! Kind regards, Erica G. Management Assistant

Anonymous Business - 10/02/2020 Confirmed reviews ALL
« Good stay »

Good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We are so pleased to read something like this! Thank you so much for dedicating your time to let us know how well we have managed to accommodate you during your stay at the Novotel Amsterdam City. Would you be so kind to take a minute to leave a review on TripAdvisor as well? We would appreciate it greatly. Kind regards, Erica G. Management Assistant

Ikuyo U. Business - 10/02/2020 Confirmed reviews ALL
« Well located »

Easy to access to the public transportation. Room was clean, had nice view and oil heater was great surprise!

Anonymous Business - 10/02/2020 Confirmed reviews ALL
« Very good stay »

Upgraded the room and mini bar free of charge

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for evaluating your stay at the Novotel Amsterdam City so positively. We are so proud to hear that we have managed to meet your expectations, and thank you for taking the time to let us know we have provided you with a pleasant experience. We would appreciate it greatly if you also take a minute to leave a review on TripAdvisor. Thank you and we hope to welcome you at our hotel again in the near future, and we will, as always, do our absolute best to make you have a good time and enjoy every aspect of your stay. Kind regards, Erica G. Management Assistant

. Business - 09/02/2020 Confirmed reviews ALL
« Well located close to the RAI »

Good stay, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, How great it is to hear that we have managed to meet your expectations with your stay at the Novotel Amsterdam City! We are glad you appreciated our location and found a way to the RAI in just a matter of minutes. Thank you for taking the time to share your positive impression of our hotel, we appreciate it greatly and hope to welcome you again soon. Warm regards, Erica G. Management Assistant

Sue Couples - 06/02/2020 Confirmed reviews ALL
« Nice hotel, Good location, Staff very very professional (maybe to much) »

We had a perfect welcoming gesture when we arrived; flowers, rose petals and heart all over the room. We went there to celebrate our 2years anniversary and everything was on point ! We couldn't expect less. At the restaurant Leo the bartender, was absolutely adorable; I was sick so he would make me a nice cup of tea with fresh lemon, ginger and chili and these might look like nothing but these is the kind of gentleness we really appreciated. I didn't catch the reception team names but they were wonderful and very helpful as well. I guess you have a lots of business bookings and probably the reason your staff members are very professional but our stay could have been more enjoyable if the staff members were un bit more friendly. But once again it's a 9 out 10 ! We will recommend Novotel Amsterdam city and definitively come back to enjoy the sauna, the gym and the diversify breakfast!

Ka Business - 05/02/2020 Confirmed reviews ALL
« Relaxed stay »

Executive room was perfect, good beds, well equipped. Also nice sport facility's and a walking park opposite of the hotel

Allan Business - 05/02/2020 Confirmed reviews ALL
« pleasant staff clean well equipped rooms »

Nothing to complain about. Service ,Amenities' and food were all of an acceptable standard. Main differentiator was the staff.

C Couples - 04/02/2020 Confirmed reviews ALL
« Excellent hotel, perfect location »

Our first time in Amsterdam and we were given a room upgrade at no additional cost. Lovely clean hotel and was in the perfect location from the airport and central Amsterdam.

Anonymous Business - 04/02/2020 Confirmed reviews ALL
« well located »

all good.

Hannah Business - 03/02/2020 Confirmed reviews ALL
« Worst housekeeping »

I have stayed for company event which is group booking. When I came back Hotel from the event my used towel was just left on the floor and no free water given. I feel like Hotel did not treat a group guest as normal guest. If this is my personal stay, I wouldn’t book to waste my money for that service level.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haena S., Thank you for choosing Novotel Amsterdam City as your residence of choice when you visited Amsterdam. We highly appreciate it that you have taken the time to write a review about your stay. Feedback from our guests is very valuable to us. We always aim to provide a high level of service to all our guests. Therefore it is very unfortunate to read that your stay did not meet your expectations. Please accept my sincere apology. I have discussed your feedback with the housekeeping department in order to prevent this from happening in the future. Thank you once again for sharing your feedback. We would love to have the chance to welcome you again at Novotel. Kind regards, Winky Y. Manager on Duty

Anonymous Families - 03/02/2020 Confirmed reviews ALL
« Well located, basic stay »

Check-in was quite chaotic. The lady behind the desk was helping us, but in the meantime also picking up the phone and speaking to other colleagues. It took forever... We had a family room which was fine but quite small and basic. Breakfast was wonderful! Overall staff at the Novotel very helpful and friendly. When leaving the parking the gate was not working and it took quite some time via the intercom for them to fix this. Especially due to the fact it took forever before someone answered... Overall we had a nice stay but there can definitely be some improvement on costumer service.

Anonymous Business - 03/02/2020 Confirmed reviews ALL
« G. business stay »

A short stay in a pleasant hotel, conveniently located.

Henk Business - 03/02/2020 Confirmed reviews ALL
« prima »

prima

Campbell Business - 02/02/2020 Confirmed reviews ALL
« Great experience as always »

Great reception and amazing bar staff lovely room, just love your hotel

Thierry N. Business - 01/02/2020 Confirmed reviews ALL
« Well located »

4 days for business. No major issue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for leaving such a nice review of Novotel Amsterdam City. We are so happy to hear the hotel was to your liking as well as the overall experience! We have noted your preference of having a bath in the room and with that we hope we may accommodate you to the best of your comfort and convenience. Once again, thank you very much for sharing your experience and we appreciate you loyalty greatly. Kind regards, Erica G. Management Assistant

James M. Business - 31/01/2020 Confirmed reviews ALL
« cold bedroom, not able to adjust room temperature »

cold bedroom, not able to adjust room temperature

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to leave a review of your stay at the Novotel Amsterdam City. We appreciate your honestly, but regret to hear that our hotel did not entirely match your expectations as you were cold in the room. Please know that we have taken this seriously and we have taken the correct measures to prevent this from happening in the future. We thank you for your feedback and hope to welcome you at our hotel once again and provide an even better impression, as we are constantly working on further improving our guests experience. Best regards, Erica G. Management Assistant

Suzana Business - 31/01/2020 Confirmed reviews ALL
« Pleasant stay »

Friendly staff. I have nothing to complain, it was all good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, It is lovely to hear that everything from the rooms to the attentiveness of our personnel left you feeling so pleased with the Novotel Amsterdam City! We thank you for taking the time to let us know we have managed to impress you this much. We would love to get a chance to do so again, during your next stay, and hope to become you hotel of choice! We would highly appreciate it if you take a minute to leave a review on TripAdvisor as well. Thank you! Best regards, Erica G. Management Assistant

Olgs Business - 30/01/2020 Confirmed reviews ALL

The room was very cold

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for dedicating your time to this review of your experience with Novotel Amsterdam City. We wish you had a much more pleasant experience. We sincerely regret to read that you were cold in the room, please know that we take this seriously and that we will investigate this to prevent this in the future. We constantly work on meeting and exceeding our guest expectations, and if you choose us once again hope to impress you much more during your next stay and provide you with an exceptional hospitality experience many of our guests appreciate on the regular. Thank you once again for sharing your feedback with us. Best regards, Erica G. Management Assistant

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