Novotel Gdansk Centrum Hotel

Lovely hotel, lovely staff and great location. Stayed here 3 times and will definitely be back.

Recognised to be regular client

The only issue I had is cleanliness, the room wasn’t cleaned the next day after our arrival(the cleaning lady knocked to our door, around ten in the morning, but we asked her to proceed later, perhaps she misunderstood, and for this reason did not clean the room at all), even besides that, immediately after arrival I noticed that the room was not very clean, there were some brownish spots on the outer side of the bathroom sink, the telephone in the room could also use some cleaning (there was some sticked dust), in other respect, such as reception service and bar service the hotel was good

• Due the construction work around Novotel Gdansk Centrum it was very difficult to find right way to reach the main entrance. A simple notice with a map in confirmation email can definitely help. • I made reservation via Accor android app, received confirmation email but at the hotel reception I was surprised that my reservation was canceled. Thanks to the hotel receptionist, she fixed my reservation. • My room was 1 double bed and sofa bed. I unfolded the sofa for my daughter and found only mattress without any beddings. My wife called the front desk and asked about housekeeping, a person arrived in few minutes and didn’t have any bedding but tried to fold sofa. Unfortunately, he didn’t speak English and we had some difficulties to explain that we need bedding for sofa bed. Long story short, finally we got a small sheet covered part of the sofa bed mattress and the comforter cover twice bigger than comforter itself, pillow without case and plastic sealed towel! • Unlocking the room door is quite tricky. To unlock door need to insert the card, move the handle a little bit up and next full way down! • The hotel’s restaurant had very good food and service. • The people at the front deck were very helpful, understanding, and responsible.

Perfect hotel to spend a few days in this wonderful city. Location very close to the old city walls which can be reached on foot in 5 minutes. Quiet area. The staff was very kind and very hospitable: thank you.

Very family friendly. Thank you for a wonderful and special anniversary weekend. Loved the open spaces and games for kids. Staff were very helpful. Only bathroom cleanliness and room maintenance could be improved, but good overall.

The staff was really helpful and polite. Always a clean room after our trips out in the town. Big and clean rooms and the hotel was clean over all. We definetly want to come back and stay at the hotel.

It was perfect

Firstly, Thank you for showing gratitude by upgrading room on our special day. Pros - Good food and breakfast - Nice location - Reception person (Rafal) was very helpful and good service from him Cons - Sofa bed condition was not that good for sleeping, we can feel the springs below

My wife and I have now been to Gdansk six times since 2015, the last five we have stayed at the Novotel Centrum. The location is great, the the staff are most welcoming and helpful, with the overall atmosphere being very relaxing. There are bus and tram stops a couple of minutes walk from the front door making it very easy to access the superb Gdansk public transport system. From the rear entrance, through the garden, a couple of minutes walk will put you by the river, bars, eateries or shops, the choice is yours - enjoy!

I satisfied with staying Gdansk NOVOTEL considering its price. But it was uncomfortable that room has little electric outlet.

The hotel looks nice and the rooms are neat and clean. The hotel is at a comfortable distance from the city center. The breakfast is very delicious and there is something for everyone.

Very good.Staff extremely helpful.Rooms good and comfortable. Breakfast was satisfactory.

It was nice and comfortable room, but the bed was a bit too soft.