Hotel - Novotel Wroclaw City
Novotel Hotel Novotel Hotel

Novotel Wroclaw City Hotel

4.0/5 594 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Outdoor secure car park PLN 30 per day (PLN 50 for buses) (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Polish
    • Russian
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine
  • Cash machine

Leisure and activities

  • Outdoor playground for children
  • Other sports activities  (Nearby)
    • Jogging track (Nearby)
    • Squash court

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AUCHAN2 km / 1.24 mi CASTORAMA3 km / 1.86 mi OBI3 km / 1.86 mi
CADBURY3 km / 1.86 mi IKEA3 km / 1.86 mi TESCO3 km / 1.86 mi

Congress centre

HALA LUDOWA12 km / 7.46 mi

Exhibition centre

HALA LUDOWA12 km / 7.5 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Wroclaw City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 20 m2 2 m 0 0 15 0 0
MEETING ROOM B 74 m2 2 m 70 30 25 40 0
MEETING ROOM C 74 m2 2 m 70 30 25 40 0
MEETING ROOM A 147 m2 2 m 120 60 50 80 0
A + B + C 295 m2 2 m 290 170 100 200 150
    • Flipchart
    • Meeting room
    • Videoconferencing
    • Day light
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 145 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 3,104 reviews

Our guest reviews for
Novotel Wroclaw City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 594 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Thomas Families - 03/12/2019 Confirmed reviews ALL
« Just excellent! »

Very friendly welcome, nice and modern room with a suprice for the kids, good choice for breakfast and finally warm and friendly check-out procedure by Karolina.

Matthieu Business - 04/11/2019 Confirmed reviews ALL
« Good »

Spacious room, but not so close from the city center

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthieu, It was a pleasure to welcome you. We appreciate for taking your time to share your experience with us. We are looking forward to welcoming you again. Sincerely, Ilona Porwol General manager

Paul Y. Friends - 20/10/2019 Confirmed reviews ALL
« Up to date and very comfortable hotel »

Very warm welcome on arrival and I had a very clean. comfortable and quiet room on the ground floor. Tea and coffee making facilities were provided as was still and sparkling water. There were plenty of channels to choose from on the large wide screen HD TV and a safe in the wardrobe. All looked either brand new or very recently refurbished. Very good choice of self service buffet breakfast food for all tastes although the coffee machine only provided a luke warm beverage and there was no fresh juices. They came from a machine which was obviously concentrated with the emphasis on dilution! Overall I'd go back again although it is a little way out of the city centre so you will need to get a tram or taxi after a trip to the city centre (Which is very nice)..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for choosing our hotel and sharing your opinion. We are glad that our hotel did meet your expectations. Please feel always warmly welcome at our hotel! Regards, Karolina Kulas Guest Experience Specialist

Hannah Couples - 06/10/2019 Confirmed reviews ALL
« Nice hotel in a quiet neighborhood »

We had an executive room on the back side of the hotel. It was nice and quiet. They welcomed us with chocolate and other treats in the room. The only drawback is that it was a bit far from the center of Wroclaw - we had to drive to a parking garage in the center. But that wasn't so bad. The staff were courteous, friendly and helpful. One thing negative: there was a group of people who congregated in the room directly below us and proceeded to talk loudly from 03:00 until almost 5:00 in the morning. We called the front desk and they responded quickly but then the group again proceeded to chat loudly. That indicates that the noise barrier, at least between rooms a floor above and below, could be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hannah, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. I am glad you enjoyed your stay, and I will certainly pass your appreciation to our team. Please accept my sincere apologies for the inconvenience caused. I will investigate this further and ensure necessary actions have been taken. We hope we have the opportunity to welcome you back to the hotel in the future. Sincerely, Ilona Porwoł General manager

Kari Business - 22/09/2019 Confirmed reviews ALL

Great room and good breakfast and helpful personel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kari, Thank you so much for your positive feedback! We really appreciate that you have taken time to share with us your impressions regarding your recent stay at Novotel Wrocław City. We hope to welcome you again. Sincerely, Ilona Porwol General manager

Anonymous Business - 21/09/2019 Confirmed reviews ALL
« Clean comfortable room »

Overall, the stay was nice and the room was fine. You should add some wash cloths in the bathroom for use in the shower. The quality of the food at breakfast and dinner is nice, but the service is slow for both meals. The breakfast buffet was running out of items each day, including silverware and coffee mugs. It took two hours to eat dinner in the hotel and we only had beer/wine and main courses, no appetizers or dessert.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. We are pleased to read that you were satisfied with our services. Thank you also for providing us with aspects that need to be improved. All your remarks will be taken into consideration. I hope that we will have the pleasure of welcoming you back to Novotel Wrocław City in the near future Sincerely, Ilona Porwol General manager

Lucy Business - 05/09/2019 Confirmed reviews ALL
« SUPER »

all great but there is missing the sink in the room with the toilet in the executive room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucy, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ilona Porwoł General manager

Yaniv Families - 27/08/2019 Confirmed reviews ALL
« Awsome stay »

Very comfortable and pleasant room. Excellent food. Amazing place for kids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yaniv, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. We look forward to have another opportunity to welcome you back soon. Sincerely, Ilona Porwol General manager

Jan Business - 26/08/2019 Confirmed reviews ALL
« I got exactly what I expected. »

I got exactly what I expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan, We would like to thank you for sharing your experience. It is great to know that you enjoyed your visit at Novotel Wroclaw City. It will be nice to see you again. Feel welcome. Sincerely, Ilona Porwol General manager

S. Families - 18/08/2019 Confirmed reviews ALL

ITS WAS BES FROM THE STRT TO THE END NOT FIRST TIME AT NOVOTEL BUT SURE THE LAST TIME!

Anonymous Families - 18/08/2019 Confirmed reviews ALL
« Good, but not perfect »

A/c was not working in our room, but as we told we got another room - so for that everything is great :) Breakfast was good :) after quite a long our trip and visits in another hotel I didn’t felt special as Accor member. And as I bought food voucher online, I just got in registration the same quantity 45 Zl as I spent voucher - so it was not something special. In the check out no thank you or I hope you will visit again. But it is just a details - in total great stay :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We are glad that overall you enjoyed your stay. However I am sorry that we let you down in other areas and would like to assure you that I will be addressing this. I do hope you will give us another chance in the future. Sincerely, Ilona Porwol General manager

Liz Couples - 07/08/2019 Confirmed reviews ALL
« Great, clean and friendly hotel. »

All staff very friendly and made you welcome. Rooms were very spacious and clean. All modern equipment and furniture. Will stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liz, Thank you very much for your amazing review. We are delighted that you had a good time and our team made your stay enjoyable. It will be pleasure for us to host you again. Feel welcome. Kind regards, Ilona Porwol General manager

Jiří Business - 26/07/2019 Confirmed reviews ALL
« I feel safe and sound in your hotel. »

Cleanliness and hygiene is on high level! Receptionists are nice, helpful and knows languages spoken and written really well. Staff on bar and on breakfast is swift and kind, but I have had a bit of language barrier (I am Czech and tried both Czech language and English as well).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jiri, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. It is always a pleasure to receive positive feedback. Looking forward to welcoming you back in the future. Warm regards, Ilona Porwol General manager

Chad Business - 23/07/2019 Confirmed reviews ALL
« Positive Initial Experience »

Mediocre hotel on the near Southern outskirts of the city of Wroclaw. For the most part it is clean and well organized and the majority of the staff is friendly. However it seems that the hotel ideal focuses more of their hospitality towards the convention group attendees rather than the comfort of their guests that actually stay at their hotel. You would hope that it would be equal in customer support yet it is definitely not. Overall my 6 day stay was okay yet the very last morning was completely ruined by one of the staff members. An average height bald male staff member yelled at me as if I was a child disobeying house rules. All for approaching the breakfast bar area before the 0630 time frame for a cup of coffee and the hard boiled eggs that were already laid out. First in Polish and then a one word response in English after he was aware that I do not speak Polish because I apologized for not understanding. Within the first few days of my stay I started to take notice that the staff will cater to an earlier time or more service if you are of local nationality? I would love to have more time to learn the language to maximize professionalism and respect towards the country that I am visiting for work yet I am just too busy. The summarization is that my profession will bring me here again and I will avoid staying at this location again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chad, Thank you very much for taking the time to tell us about your experience during your say in our hotel. I am ao sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. I have met with all my managers and we are working on the solution what will help us to guarantee comfort of stay of our Guests during high occupancy in high season. We will pay as well more attention to better logistic of our service in restaurant, especially during breakfast. We talk about your comments with our restaurant team. Your feedback is very important to us and will do our best to improve standard in my hotel. I hope that you will give us a chance to present yourself on the better side the next time you stay. I really hope that I will have an opportunity to welcome you again in our hotel and serve you the quality of service on the highest level. With best regards Sincerely, Ilona Porwoł Dyrektor Hotelu / General Manager e-mail: H0… mobile: +4…

Lari Business - 27/06/2019 Confirmed reviews ALL
« good »

all good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lari, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Warm regards, Ilona Porwol General manager

Daniel M. Friends - 24/06/2019 Confirmed reviews ALL
« Great Hotel »

Perfect hotel just outside of town. Stayed here for a near-by wedding and Hotel organised an early check-in and late check-out which suited our travel plans. Rooms very modern and staff very helpful. Would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, Thank you so much for your fantastic review! We are delighted that you enjoyed the hotel and hope to have another opportunity of welcoming you back again for your next trip to Wroclaw. Sincerely, Ilona Porwol General manager

Mary Couples - 18/06/2019 Confirmed reviews ALL
« Fantastic, great location, safe. »

Great, would stay there again! Staff very helpful, clean accommodation and safe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary, Thank you so much for your fantastic review! We are delighted that you enjoyed the hotel and hope to have another opportunity of welcoming you back again for your next trip to Wroclaw. Sincerely, Ilona Porwol General manager

Anonymous Families - 21/05/2019 Confirmed reviews ALL
« Marker 'paying' near to service 'Parking' »

It is a great place. There are comfortable rooms, tasty breakfast. I have one purpose. If you added a marker 'paying' near to service 'Parking' on your website it would be more userfriendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. I am glad to hear that you had an enjoyable stay with us and our roomsand breakfast have met your expectations. Thank you for your sugesstion about paiment for the parking. It is only by hearing about our customers' experiences that we can improve our service. We hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Porwol General manager

Steven Families - 19/05/2019 Confirmed reviews ALL
« Economy class in good price »

I was find this hotel on public reservation system and called directly to the hotel. I received offer in good price, cheaper than apartmants inthe city. Breakfast very good. Just one bed experience, price for parking in fact was double.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven, Thank you for taking the time to provide us with your feedback. I am happy to hear that you had an enjoyable stay with us and our breakfast has met your expectations. We do hope that we will have another opportunity to welcome you back at the Novotel Wroclaw City. Sincerely, Ilona Porwol General manager

L. Business - 25/04/2019 Confirmed reviews ALL
« L. »

all ok, apart from shower - a lot of water gets on the floor and have to use a lot of towel to wipe it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., Thank you for taking the time to share your feedback. We look forward to your next return. Sincerely, Ilona Porwol General manager

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