Hotel - Novotel Wroclaw City
Novotel Hotel Novotel Hotel

Novotel Wroclaw City Hotel

4.0/5 605 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Outdoor secure car park PLN 30 per day (PLN 50 for buses) (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Polish
    • Russian
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine
  • Cash machine

Leisure and activities

  • Outdoor playground for children
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AUCHAN2 km / 1.24 mi CASTORAMA3 km / 1.86 mi OBI3 km / 1.86 mi
CADBURY3 km / 1.86 mi IKEA3 km / 1.86 mi TESCO3 km / 1.86 mi

Congress centre

HALA LUDOWA12 km / 7.46 mi

Exhibition centre

HALA LUDOWA12 km / 7.5 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Wroclaw City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 20 m2 2 m 0 0 15 0 0
MEETING ROOM B 74 m2 2 m 70 30 25 40 0
MEETING ROOM C 74 m2 2 m 70 30 25 40 0
MEETING ROOM A 147 m2 2 m 120 60 50 80 0
A + B + C 295 m2 2 m 290 170 100 200 150
    • Flipchart
    • Meeting room
    • Videoconferencing
    • Day light
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 145 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 3,212 reviews

Our guest reviews for
Novotel Wroclaw City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 605 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Be Business - 13/02/2020 Confirmed reviews ALL
« Friendly staff »

I am always welcomed by the staff. Rooms are newly remodeled and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We really appreciate your positve feedback! Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcome you again. Sincerely, Ilona Porwol General manager

Lukasz Families - 10/02/2020 Confirmed reviews ALL
« Family friendly & well located »

Friendly crew, tasty food. Facility is well prepared to meet the needs of families with kids. Perfect idea to organize "small playground" next to restaurants' tables. Very welcoming approach. We really appreciate the care of manager. Once again the receptionist (Aleksandra) exceeded the expectations while preparing the final invoice (VAT ID missing on one of restaurants receipts - SOLVED!). Two small concerns: 1) about the sofa quailty in the room (really hard to sleep - in the same hotel there are more comfortable ones than the one placed in the room 125). 2) about the noises you can hear from different hotel rooms via ventialtion ducts - tv/laughs in the night (that was the first we visited this hotel as fully booked - previous visits were more quiet and comfortable) Thank you and we really look forward to stay at this hotel once again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lukasz, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. I am glad you enjoyed your stay, and I will certainly pass your appreciation to our team. Please accept my sincere apologies for the inconvenience caused. I will investigate this further and ensure necessary actions have been taken. We hope we have the opportunity to welcome you back to the hotel in the future. Sincerely, Ilona Porwoł General manager

이상아 (. S. A. Business - 07/02/2020 Confirmed reviews ALL
« 위치가 좋습니다. »

Hello. Im Lee Sang Ah. It is so good to stay Novotel city in Wrocław, Poland But I have problem with your hotel. I got it from your hotel and I have some question about this. ① You think It happen to the wardrobe by my fault(laundary) When I take a laundary and hang up in the wardrobe, I lay shower tower on partition of wardrobe to prevent premeating water to the wardrobe. But there is no shower tower in your picture. ② When I stay in your hotel for the first time, I didnt check my room condition. (Actually it is not common checking room condition when people stay in hotel) So I don`t know it already happen to the wardrobe because of me or not. ③ You want me to compensate it 2000 PNL. But I dont understand, it is so expensive. ( It is just damaged one part of the wardrobe ) Because of these reason, I can't accept your ask to compensate 2000 PNL.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lee, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. We are very happy that you are with us and you appreciate our service and hotel standard. Regarding the situation which you describe, let us solve it by communicating with you directly as it was before. I am convinced that we will work out a common solution. Thank you again for sharing your experience, and we hope your next visit will be as well pleasant and comfortable. with best regards, Ilona Porwoł Dyrektor Hotelu / General Manager e-mail: H0… mobile: +4…

Walter Business - 31/01/2020 Confirmed reviews ALL
« Excellent room and very good staff »

I enjoyed a spacious room with very good noise insulation, a large bed with a variety of pillow, a small fridge and a station for coffee & thee. The staff was very friendly, helpful and spoke very good English. I had a very nice stay. I hope next time I can enjoy a longer stay. Thank you !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Walter, thank you for sharing your valuable feedback. We are more than happy that stay in our hotel was enjoyable. With great pleasure we will share your review with all of our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Porwoł General manager

Anna Business - 22/01/2020 Confirmed reviews ALL
« good location and large parking »

rooms, reception and the people ware nice and helpful only foods ware not so good , f.e. fries and meat was cold and not enough for everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna, Thank you for taking the time to share your feedback and some kind words about our personel. We are very sorry to hear that the restaurant did not meet your expectations. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. Sincerely, Ilona Porwol General manager

Anonymous Business - 15/01/2020 Confirmed reviews ALL
« kind staff »

Actually facilities of NOVOTEL WROCLAW CITY are not very good but staffs are friendly and good at job. Especially I think Mr. Grzegorz Mokrzanowski is best coordinator. Every time he replies quickly and deals with problems well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I'm very happy to read that you were very satisfied with the service provided by our team. We are so thankful for your opinion about our staff - especially Grzegorz. We all look forward to welcoming you back again, Sincerely, Ilona Porwoł General manager

Alex Families - 05/01/2020 Confirmed reviews ALL
« Pleasant »

Everything was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, Thank you so much for your positive feedback! We really appreciate that you have taken time to share with us your impressions regarding your recent stay at Novotel Wrocław City. We hope to welcome you again. Sincerely, Ilona Porwol General manager

Gulsah A. Families - 01/01/2020 Confirmed reviews ALL
« Not at usual Novotel Standards »

Not satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you very much for your stay at our hotel and for sharing your feedback to us. We are very sorry to hear that despite of efforts of the reception team we did not meet all your expectations. We are very sad because of it and please take our apologize. Please be sure as well that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. With best regards. Best Regards, Ilona Porwoł Dyrektor Hotelu / General Manager e-mail: H0… mobile: +4…

Dragan K. Business - 22/12/2019 Confirmed reviews ALL
« Very nice staff »

I wanted to stay in Novotel City because my colleagues stayed there. Unfortunately two nights the hotel was fully booked. The hotel staff found me room for the first night in Ibis, and the second night they found the way for me to stay in the hotel, same room. The staff at the hotel is very kind and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., it was a pleasure to welcome you. We appreciate for taking your time to share your experience with us. We are looking forward to welcoming you again. Sincerely, Ilona Porwol General manager

Anonymous Business - 20/12/2019 Confirmed reviews ALL
« nice »

OK all good :) nice location good rooms . Beer its to expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We really appreciate your positve feedback! Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcome you again. Sincerely, Ilona Porwol General manager

Evgeny Families - 16/12/2019 Confirmed reviews ALL
« Expected »

Everything was ok and expected. Unclarity with two Novotel hotels Centrum and City. I spent extra 15 PLN because I went to another Novotel. Taxi driver said I wasn’t the first this day. I’d recommend to change name of Novotel City knowing it is NOT in the downtown

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ilona Porwol General manager

Emma E. Business - 12/12/2019 Confirmed reviews ALL
« nice hotel but disappointing resolution of an issue »

the hotel was lovely, food was great but unfortunately i did have a poor experience with the service on losing my phone which has not fully been explained to me. in short, despite asking several times if my phone has been handed in i was returned it on my departure after cancelling the SIM etc.

Thomas Families - 03/12/2019 Confirmed reviews ALL
« Just excellent! »

Very friendly welcome, nice and modern room with a suprice for the kids, good choice for breakfast and finally warm and friendly check-out procedure by Karolina.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. It was a pleasure to welcome you and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Porwol General manager

Matthieu Business - 04/11/2019 Confirmed reviews ALL
« Good »

Spacious room, but not so close from the city center

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthieu, It was a pleasure to welcome you. We appreciate for taking your time to share your experience with us. We are looking forward to welcoming you again. Sincerely, Ilona Porwol General manager

Paul Y. Friends - 20/10/2019 Confirmed reviews ALL
« Up to date and very comfortable hotel »

Very warm welcome on arrival and I had a very clean. comfortable and quiet room on the ground floor. Tea and coffee making facilities were provided as was still and sparkling water. There were plenty of channels to choose from on the large wide screen HD TV and a safe in the wardrobe. All looked either brand new or very recently refurbished. Very good choice of self service buffet breakfast food for all tastes although the coffee machine only provided a luke warm beverage and there was no fresh juices. They came from a machine which was obviously concentrated with the emphasis on dilution! Overall I'd go back again although it is a little way out of the city centre so you will need to get a tram or taxi after a trip to the city centre (Which is very nice)..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for choosing our hotel and sharing your opinion. We are glad that our hotel did meet your expectations. Please feel always warmly welcome at our hotel! Regards, Karolina Kulas Guest Experience Specialist

Hannah Couples - 06/10/2019 Confirmed reviews ALL
« Nice hotel in a quiet neighborhood »

We had an executive room on the back side of the hotel. It was nice and quiet. They welcomed us with chocolate and other treats in the room. The only drawback is that it was a bit far from the center of Wroclaw - we had to drive to a parking garage in the center. But that wasn't so bad. The staff were courteous, friendly and helpful. One thing negative: there was a group of people who congregated in the room directly below us and proceeded to talk loudly from 03:00 until almost 5:00 in the morning. We called the front desk and they responded quickly but then the group again proceeded to chat loudly. That indicates that the noise barrier, at least between rooms a floor above and below, could be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hannah, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. I am glad you enjoyed your stay, and I will certainly pass your appreciation to our team. Please accept my sincere apologies for the inconvenience caused. I will investigate this further and ensure necessary actions have been taken. We hope we have the opportunity to welcome you back to the hotel in the future. Sincerely, Ilona Porwoł General manager

Kari Business - 22/09/2019 Confirmed reviews ALL

Great room and good breakfast and helpful personel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kari, Thank you so much for your positive feedback! We really appreciate that you have taken time to share with us your impressions regarding your recent stay at Novotel Wrocław City. We hope to welcome you again. Sincerely, Ilona Porwol General manager

Anonymous Business - 21/09/2019 Confirmed reviews ALL
« Clean comfortable room »

Overall, the stay was nice and the room was fine. You should add some wash cloths in the bathroom for use in the shower. The quality of the food at breakfast and dinner is nice, but the service is slow for both meals. The breakfast buffet was running out of items each day, including silverware and coffee mugs. It took two hours to eat dinner in the hotel and we only had beer/wine and main courses, no appetizers or dessert.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. We are pleased to read that you were satisfied with our services. Thank you also for providing us with aspects that need to be improved. All your remarks will be taken into consideration. I hope that we will have the pleasure of welcoming you back to Novotel Wrocław City in the near future Sincerely, Ilona Porwol General manager

Lucy Business - 05/09/2019 Confirmed reviews ALL
« SUPER »

all great but there is missing the sink in the room with the toilet in the executive room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucy, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ilona Porwoł General manager

Yaniv Families - 27/08/2019 Confirmed reviews ALL
« Awsome stay »

Very comfortable and pleasant room. Excellent food. Amazing place for kids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yaniv, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. We look forward to have another opportunity to welcome you back soon. Sincerely, Ilona Porwol General manager

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