Hotel - Novotel Lausanne Bussigny
Novotel Hotel Novotel Hotel

Novotel Lausanne Bussigny Hotel

4.0/5 1,101 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
    • Swedish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing

Leisure and activities

  • Natural swimming pool
  • Fitness centre
  • Well-being
    • Hammam
    • Sauna
  • Outdoor playground for children
  • Indoor tennis court  (Nearby)
  • Outdoor sports

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BOBST2 km / 1.24 mi COCA-COLA0.3 km / 0.19 mi FERRING15 km / 9.32 mi NESTLE24 km / 14.91 mi
BOUYGUES / LOSINGER1.5 km / 0.93 mi EATON8 km / 4.97 mi NAGRA KUDELSKI1.5 km / 0.93 mi OWENS ILLINOIS0.5 km / 0.31 mi

Exhibition centre

PALAIS DE BEAULIEU8 km / 4.97 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Lausanne Bussigny Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
VAUDERON 2-3 50 m2 2 m 30 15 20 20 32
VAUDERON 1-3 75 m2 2 m 65 25 30 35 48
BISE NOIRE 90 m2 2 m 80 25 30 54 56
VAUDERON 1-4 100 m2 2 m 80 35 40 64 80
VAUDERON 1-6 150 m2 2 m 130 50 55 75 112
JORAN-BISE NOIRE 180 m2 2 m 200 40 45 126 135
    • Screen
    • Flipchart
    • TV with VCR
    • Podium
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 141 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 26 family rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 5,465 reviews

Our guest reviews for
Novotel Lausanne Bussigny

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,101 reviews
Wernher Business - 09/02/2020 Confirmed reviews ALL
« Top service on my second trip. some missunderstandings »

Your receptionist is excellent ^. issue was with the not-clean get drink offer. i stay three days and used this option on the first day only. but then my room was not cleaned for the hole 3 days. wernher K.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WERNHER K., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Franco Business - 06/02/2020 Confirmed reviews ALL
« My stay in Novotel »

Business trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCO S., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J.Constantin

Pascal Business - 31/01/2020 Confirmed reviews ALL
« Nice Hotel for a business trip outside of Lausanne »

Located outside of Lausanne, the hotel is nice and clean. My room was large, modern and had a view towards the lake. The bill was not correct, and I feel this could have been better handled without two interactions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Battendorff, Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, J.Constantin

Thomas Business - 29/01/2020 Confirmed reviews ALL
« OK »

stayed in the hotel only for a few hours to sleep - didn't eat breakfast or any other meal, didn't use any of the other facilities except my room. Was OK, no more and no less.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, J.Constantin

Agnieszka Business - 27/01/2020 Confirmed reviews ALL
« Fine but with some uncomfortable experience »

Good food and comfy bed. Clean. Nice staff. But usage of parking is very inconvenient and should be changed as this is highly inappropriate to force your clients to take a parking card each time taxi comes and goes. You should change your system to more effective one (maybe printed card at the entrance valid for 15 min without payment? ). Additionally I was given WiFi code which expired in evening before my check-out. I wanted to work and I couldn't because of that. You expect more professionalism from hotel like that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AGNIESZKA D., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly if you wish to discuss this matter in further details. Sincerely, J.Constantin

Anonymous Business - 02/01/2020 Confirmed reviews ALL
« A good spot around Lausanne »

Caring employees (significant progress for a year) Clean room & bathroom Next to highway

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN BLAISE P., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Constantin

Anette Families - 29/12/2019 Confirmed reviews ALL
« Good service and welcoming staff »

Pos: - Good service! We didn't ask for a baby crib in advance, but we got one five minutes later after checking in. Didn't pay a extra fee for reschedule our stay one day. Super room service! Fast delivery and good food, especially the tortellini. Child friendly hotel. Neg: It should be information about payment for parking in advance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs F., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J.Constantin

Catherine A. Families - 28/12/2019 Confirmed reviews ALL
« Poor reception services »

Poor checkin experience, booked a room with bathtub and checked in to a room with shower, had to change rooms (front desk had incorrect information on file). Welcome not very warm, especially as an Accor live limitless member. Checkout was horrible. Not a smile, a thank you. I was told (incorrectly it seems) twice that my points would cover the room cost for the night. The front desk in the morning realized they didn’t and basically tried to blame/fault me for it instead of apologizing for the mistake by the phone booking service (confirmed by front desk upon check-in). Unfriendly and rude front desk staff when I more than doubled the price of the room in room service / breakfast and other amenities. I will not come back to Bussigny-Lausanne. (Room and amenities were ok)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. A., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, J.Constantin

Michael Business - 20/12/2019 Confirmed reviews ALL
« Consistently outstanding »

I staty here regularly and always find the hotel and service to be a consistently high standard. Just what you need when you are away from home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.N., Thank you for your feedback following your stay with us. As part of our continued commitment to enhance our property and service, we are currently in the process of renovating our 140 rooms. The renovation date starts from November 11, 2019 and completion of renovation date is March 6, 2020. We are convinced that our new guests rooms will make your future stays with us even more enjoyable. Best Regards, J.Constantin

Jose A. Business - 19/12/2019 Confirmed reviews ALL
« NOISE »

They was making holes from the morning until 5 in the evening, I arrive from the airport and I couldn't sleep until 5...

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback following your stay with us. As part of our continued commitment to enhance our property and service, we are currently in the process of renovating our 140 rooms. The renovation date starts from November 11, 2019 and completion of renovation date is March 6, 2020. We are convinced that our new guests rooms will make your future stays with us even more enjoyable. Best Regards,

Family - 18/12/2019 TripAdvisor review
« Good for sleeping. Away of everything. Expensive. And parking is charged without warning. »

Good for 1 night if you are in the way. Expensive for the location. Away of everything. Very expensive restaurant so they abuse you have no choice. Parking is also charged without warning. Take care also not to be charged for the breakfast if you haven’t asked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Lausanne Bussigny. Positive feedback from satisfied clients is our greatest reward - thank you. Our hotel is located 8km from the center of Lausanne, 10/15 minutes by car or 20 minutes by public transport (bus stop 300m from the hotel and free). We look forward to welcoming you again at Novotel. Franck.F - GM

Franco Business - 12/12/2019 Confirmed reviews ALL
« My stay in Novotel Lausanne »

Standard business trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCO S., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bert Business - 08/12/2019 Confirmed reviews ALL
« good stay as usual »

quiet hotel, even when fully booked - quiet rooms, everything working fine, food and service in the restaurant very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear UMBERTO A., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sugimon Families - 12/11/2019 Confirmed reviews ALL
« Kindly and friendly staff for Family w/ Children »

It was very nice for Family w/ Children as usual, we like to stay Accor group Hotel. One unfortunate point is that very busy situation around Reception area due to big group, it was difficult to path this area due to many luggage and people who are waiting others. I think Hotel Staff should ask them to stay one dedicate space because they didn't care us and another Family. this mean is that they didn't apologize and help us even though they are blocking situation... In addition, we recognized they drop Food, plastic and paper garbage in the Floor around their desk. I can understand that is part of Culture different, but we were not so happy and comfort w/ these dirty situations. I don't know Hotel Policy against these Customer and situations, but I think should be cleaned by these Customer or Hotel staff accordingly and immediately. At least we Japanese felt uncomfortable situation, really bad surprise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yoshiaki S., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sebastian K. Business - 09/11/2019 Confirmed reviews ALL
« Not as good as usual »

I am staying at the Novotel Bussigny for more than 10 years frequently. It is getting more and more complicated: - I need to register the WiFi each time and I think you change the modus every year... as a frequent guest it makes sense just to register once for laptop and phone! The main reason I come is because its convenient! - I like your preference for Tesla. But I do not have a Tesla and I do not intend to guy one! - You do not have sufficient parking space anymore in general but in particular because of this Tesla non-sense and also because you block other spaces: The main reason I come is because its convenient! - You put a Skidata gates now at entry (which is good because I work for Kudelski who own Skidata). But why? You seriously think someone stays on your parking not staying at your hotel? Its another thing not very convinient to make sure not to forget the parking ticket etc! - Your checkin got 10x worse over last years and not having a proper reception is maybe cool but not very efficient! Also sometime I wait 5+ minutes before someone realises that there is someone... you are not a cheap low value internet hotel, so I would expect that someone is at reception until e.g. midnight

Greg Couples - 04/11/2019 Confirmed reviews ALL
« All ok »

Special Thanks to Ms Pauline for best and fastest checkout procedure ever experienced in Accor hotels. Regardless of payment with points and two different cards + invoice printout, it took no more than 5 minutes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRZEGORZ U., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Km Business - 04/11/2019 Confirmed reviews ALL
« Satisfactory room, nice dinner, breakfast was a letdown and despite telling them three times, they still think I am a Mr... »

I stay at the Bussigny Novotel for work purposes as its convenient to my office. The hotel is clean, the rooms are functional and satisfactory and some of the processes are becoming easier for check in/out etc. For me, the real letdown is the breakfast, not a lot of healthy choices, and they have those horrible freeze dried eggs, so basically its a scrambled egg soup type of thing. Otherwise the upside is that the staff are friendly, there is a free drink on arrival (beer, water, juice etc) which is nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KARA M., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, J.Constantin

Lisa Families - 02/11/2019 Confirmed reviews ALL
« Very friendly staff »

Overall, we had a good stay. We came at the end of October and had warm weather and unfortunately there was no air conditioning available in the rooms so we opened our window wide at night but we were facing the back area where people step outside to smoke so that was discouraging especially since we have kids that we try to keep away from the smoke. We stayed for 6 days and the breakfast was quite bland to begin with. I wish there was an omelette station or more options. We never once had a problem with the staff. They were great! The little kids area in the main lobby was so nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa jean S., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 01/11/2019 TripAdvisor review
« Favorite hotel in the area »

This is my favorite place to stay when in the area, great location, service etc, etc However on this stay to my surprise I was very disappointed with the service of the restaurant for breakfast, I paid with the 5 day reservation for breakfast and on the only day we went for breakfast asked for 2 fried eggs instead of boiled or scrambled and was told I would have to pay an additional 20 Swiss Francs as they were not part of the buffet, I said I would pay if no other choice and Yoan brought them with a bill for 10 Swiss Francs, not the amount but the principle. Very sad especially as all other aspects were as good as over years when visited.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Lausanne Bussigny. Positive feedback from satisfied clients is our greatest reward - thank you. Our hotel is located 8km from the center of Lausanne, 10/15 minutes by car or 20 minutes by public transport (bus stop 300m from the hotel and free). We look forward to welcoming you again at Novotel. Franck.F - GM

Jf L. Business - 31/10/2019 Confirmed reviews ALL
« Business stay one night + TESLA charging »

Simple and meet the target

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.L., Thank you for your great feedback following your stay with us. As part of our continued commitment to enhance our property and service, we are currently in the process of renovating our 140 rooms. The renovation date starts from November 11, 2019 and completion of renovation date is March 6, 2020. We are convinced that our new guests rooms will make your future stays with us even more enjoyable. Best Regards, J.Constantin

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