Novotel Lausanne Bussigny Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 6,427 reviews

ALLSAFE approved hotel

Information message

Novotel Lausanne Bussigny
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+ 20 Services

Hotel extras

  • Fitness center, sauna, and natural swimming area

  • Bar and restaurant, bright design and international cuisine

  • 6 meeting rooms for your business seminars

  • 15 minutes from the downtown area and 10 minutes from Lake Léman

  • ALLSAFE and Clean and Safe certification

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Lausanne Bussigny

35 Route de Condemine
BUSSIGNY
1030 lausanne
switzerland

Fax: (+41)21/7022902

Check-in from 15h00

Check out up to 12h00

  • BUS:  17 Cocagne

  • By plane

    GENEVA COINTRIN At 60km / 37.5 miles

  • By plane

    LYON ST EXUPERY At 200km / 124.29 miles

  • By plane

    ZURICH KLOTEN At 225km / 139.81 miles

  • By helicopter

    BLECHERETTE LAUSANNE At 6km / 3.73 miles

  • By car

    LAUSANNE CRISSIER At 0.8km / 0.5 miles

  • By train

    BUSSIGNY At 1km / 0.62 miles

  • By train

    LAUSANNE At 7km / 4.38 miles

GPS:46.555786, 6.561086

Companies

  • BOBST 2.0 km / 1.24 mi
  • BOUYGUES / LOSINGER 1.5 km / 0.93 mi
  • COCA-COLA 0.3 km / 0.19 mi
  • EATON 8.0 km / 4.97 mi
  • FERRING 15.0 km / 9.32 mi
  • NAGRA KUDELSKI 1.5 km / 0.93 mi
  • NESTLE 24.0 km / 14.91 mi
  • OWENS ILLINOIS 0.5 km / 0.31 mi

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LOXYGÈNE RESTAURANT

Simple and delicious cuisine - healthy and balanced. We cater for every taste, around the clock. Escape your everyday life and take some time to relax in the restaurant, in the bar, on the terrace or in your room.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • TV with VCR

  • Podium

  • Day light

  • WIFI access

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews for
Novotel Lausanne Bussigny

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,427 reviews

TripAdvisor Rating 4.0/5

1,148 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great stay for business affairs, quick booking and easy handling

Customer review rating 5.0/5

Thomas M. Business - 27/11/2021 Confirmed reviews ALL

My stay was great in this hotel. It's my 5th or 6th stay in Novotal Bussigny. Clean rooms, very friendly staff.

Dear THOMAS M., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Confortable hotel, with very kind staff!

Customer review rating 4.5/5

Rogerio M. Couples - 02/11/2021 Confirmed reviews ALL

Hotel meets Novotel standard. I´d like to make a special mention to two members of breakfast staff, both called Ana. They were fantastic with us. Employees like them makes the difference in the stay.

Dear ROGERIO M., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us.

Nice, quiet hotel...

Customer review rating 4.5/5

Darren Business - 02/11/2021 Confirmed reviews ALL

Stayed 1 night... Nice clean room. Good breakfast buffet.

Dear DARREN H., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely
Customer review rating 4.5/5

Anonymous Couples - 31/10/2021 Confirmed reviews ALL

Nuce well located but dis appointed that parking is not included

Dear Mr. L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Great evening meal

Customer review rating 4.0/5

Anonymous Couples - 29/10/2021 Confirmed reviews ALL

We’ve been staying at this hotel for over 30 years. Recently it must have been decided that a reception desk was passe so it’s been replaced by awkward standing around near a laptop until someone appears out of a back office. At present there is a large building site on the lakeside of the hotel which detracts from the experience. On the other side there is a mega Tesla charging station. High point was definitely the evening meal - the food is the best ever since we’ve been going there - we’ll stop on the way back just to try one of the other dishes.

Dear DONNELLY C., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Not what I expected - first impression: upselling seems the default

Customer review rating 2.5/5

Arthur V. L. Business - 23/10/2021 Confirmed reviews ALL

When checking in I was asked if I needed a parking place, after your colleague confirmed there was a CHF 12 charge for it, I inquired if there were public parking available close by and told him I was not interested in paid parking. He answered there wasn't and came back with a paper for 5 day parking charge. After I indicated I would not make use your parking, he replied he would remove the parking charge from the bill. Both information was blatantly false and I was able to find a public parking place a few hundred metres away. First day room was not cleaned for unexplainable reasons, leaving me to have to pick up clean towels myself. Rest of days cleaning was fine. When checking out I was faced with 2 unjustified charges parking for 5 nights whilst not using novatel parking and someone had put 4 drinks on my bill. After me pointing out I would pay neither charge, your colleague took them of the bill only after I gave a detailed explanation of circumstances when checking in and showing I was not even present at the time the 4 drinks were consumed. Quite unpleasant to have to prove extensively that his hotel staff made 2 mistakes and no apologies were made for the mishap by your colleague, rather staff made it seem I was lucky that they removed the wrong charges. Breakfast was good and breakfast staff was very pleasant. All in all somewhat unsatisfactory experience and not how I remember novatel experience from my younger years in France.

Dear ARTHUR VAN L., Thank you for taking the time and trouble to complete a survey following your recent stay with us. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly with our staff and head of department. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please do not hesitate to contact me directly on (+41 21.703.59.03) Yours sincerely, J.Constantin

Good stay

Customer review rating 4.0/5

Thomas S. Business - 11/10/2021 Confirmed reviews ALL

Room was fine.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Perfect

Customer review rating 5.0/5

Anonymous Solo - 05/10/2021 Confirmed reviews ALL

Wonderful, very helpful and friendly person at reception.

Dear BRIGITTE W., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Was Ok

Customer review rating 3.5/5

Dorka Families - 28/09/2021 Confirmed reviews ALL

There was just instant coffee in the room. Which is a total a no go in a 4* Hotel.

Dear Dorka N., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Staff, Great Restaurant!

Customer review rating 5.0/5

Jo Couples - 20/09/2021 Confirmed reviews ALL

Thanks to everyone! Receptionist, Restaurant Staff. Professional and caring. We booked through Smartbox. Advice: Through Smartbox offer only your best category. We enjoyed the Executive-Room in the fourth floor. Lower categories would have been disappointing for a Smartbox experience. The check-out time at 12 o’clock is great!! Only negative point: The temperature in the breakfast and dining room should be 2 degrees or so higher. It was quite chilled. I guess the temperature is so low because of the arab guests which like it colder…

Dear Johannes S., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Hotel impecable

Customer review rating 4.0/5

Anonymous Business - 18/09/2021 Confirmed reviews ALL

Personal muy agradable, hotel impecable, piscina natrual preciosa

Dear SANDRA C., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good experience

Customer review rating 4.0/5

Ferruccio Families - 14/09/2021 Confirmed reviews ALL

Good hotel, nice outside area, OK rooms; very friendly staff

Dear FERRUCCIO L., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good Experience

TripAdvisor rating 5.0/5

BKL-BKL 07/09/2021 TripAdvisor review

Excellent Breakfast, people at the recpetion very kind and happy to help you to oragnize your day in Lausanne, Geneva or Montreux.... Bed was very comfortable. Clean. Swimming pool was clean, Good time in the sauna. Location is nice because easy to take the bus to the train station or to Lausanne, easy of access by car (several highways). Possible to take the breakfast in the sun :-)

Thank you for your rating following your recent stay at our establishment. Many thanks for your time. Know that I will return to the teams in this direction. I am happy to see that you enjoyed our brand new completely renovated rooms. Some useful information: "AllSafe" certification as well as the "Clean & Safe" label Completely renovated bedroom & bathroom 1 100% ecological "Oxymore" conference room 330 m2 of workspace that can be privatized New reception area at the hotel bar and reception Natural swimming pool 3 Electrical terminals 14 Tesla Superchargers Bus: Line TPG 17 in front of the hotel, direct Novotel - Place St François (center of Lausanne) in 20/25 min and Completely Free with a ticket offered by the Novotel. See you soon at the Novotel Lausanne Bussigny. Franck Fleury - General Manager

please don't BARGE into my ROOM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

TripAdvisor rating 1.0/5

Escape729360 26/07/2021 TripAdvisor review

why the people work in Bussigny so rude!!!!and when I said DO NOT ENTER MY ROOM WITHOUT MY CONSENT!!!!!!!!!!!! IT was before check out time and I had a extension until 1PM and WHY DID you let them ENTER MY ROOM!!!!!! and never say SORRY!!! I WAS NAKED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! and why didn't you give me the tickets for the transportation when it is all included in the hotel price? seriously you people had no respect for me when I complained. One of them started to speak French start looking away waving its head. GREAT!! what a service! Indifference? more like irresponsible!!

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

One of my favorite hotel in Switzerland

TripAdvisor rating 5.0/5

ibelenkov 29/08/2020 TripAdvisor review

I was staying in this hotel few times and every time it was very pleasant. But this time was the best one. We was upgraded to the better room, we was on the highest floor with the balcony and on the side. We have a great view yo the all hotel, Lausanne and the lake. The breakfast was tasty with the wide choice of food. The SPA center is very good, I also really like the swing pool with the clean water. It is really nice to run in the morning, take the sauna after and to dive after to the cold water of swimming pool! Location is very nice if you have a car, because it is out of the city and very close to it. But if you are without car, you can use a bus (its free in Switzerland if you stay in the hotel), we used it ones and it takes around 15 minutes to the City center. The staff also was very friendly!

Thank you for your rating following your recent stay at our establishment. Thank you very much for your time. Know that I will return to the teams in this direction. I am happy to see that you enjoyed our brand new completely renovated rooms. Some useful information: Completely renovated bedroom & bathroom New reception area at the bar and at the hotel reception Natural swimming pool 3 Electrical terminals 14 Tesla Superchargers Bus: Line TPG 17 in front of the hotel, direct Novotel - Place St François (center of Lausanne) in 20/25 min and Completely Free with a ticket offered by the Novotel. See you soon at the Novotel Lausanne Bussigny. Franck Fleury - General Manager

Séjour à Lausanne

TripAdvisor rating 4.0/5

Corinne B 17/08/2020 TripAdvisor review

We use to reserve this hotel when we are in Lausanne area. The location is easy to find, near the motorway. Good stay, despite the Covid 19. The hotel team is always available for any help or question. Thank you to the Hotel team for explaining the new hotel rules.

Thank you for your rating following your recent stay at our establishment. Useful information: - We had the opportunity to welcome you to our brand new completely renovated rooms - 3 Green Motion electrical terminals, - 14 Tesla Superchargers - Line TPG 17 in front of the hotel, direct to Novotel - Place St François (center of Lausanne) in 20/25 min and Completely Free with a ticket offered by the Novotel. See you soon at the Novotel Lausanne Bussigny. Franck.F - GM

Good for sleeping. Away of everything. Expensive. And parking is charged without warning.

TripAdvisor rating 4.0/5

RonyS695 Family - 18/12/2019 TripAdvisor review

Good for 1 night if you are in the way. Expensive for the location. Away of everything. Very expensive restaurant so they abuse you have no choice. Parking is also charged without warning. Take care also not to be charged for the breakfast if you haven’t asked.

Dear Guest, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Lausanne Bussigny. Positive feedback from satisfied clients is our greatest reward - thank you. Our hotel is located 8km from the center of Lausanne, 10/15 minutes by car or 20 minutes by public transport (bus stop 300m from the hotel and free). We look forward to welcoming you again at Novotel. Franck.F - GM

Favorite hotel in the area

TripAdvisor rating 4.0/5

mark_id Couples - 01/11/2019 TripAdvisor review

This is my favorite place to stay when in the area, great location, service etc, etc However on this stay to my surprise I was very disappointed with the service of the restaurant for breakfast, I paid with the 5 day reservation for breakfast and on the only day we went for breakfast asked for 2 fried eggs instead of boiled or scrambled and was told I would have to pay an additional 20 Swiss Francs as they were not part of the buffet, I said I would pay if no other choice and Yoan brought them with a bill for 10 Swiss Francs, not the amount but the principle. Very sad especially as all other aspects were as good as over years when visited.

Dear Guest, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Lausanne Bussigny. Positive feedback from satisfied clients is our greatest reward - thank you. Our hotel is located 8km from the center of Lausanne, 10/15 minutes by car or 20 minutes by public transport (bus stop 300m from the hotel and free). We look forward to welcoming you again at Novotel. Franck.F - GM

Strange receptionist

TripAdvisor rating 3.0/5

720didier Couples - 13/11/2018 TripAdvisor review

Bad experience at the reception. despite the fact that my room was paid with my credit card for the complete stay there, they claimed deposit. I simply refused after a strong discussion with the receptionist.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that Justine Constantin, room division manager and myself will be taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Looking forward to welcome you soon again in an Accor hotel, we remain. Yours sincerely, Franck Fleury,

Lac Leman side

TripAdvisor rating 5.0/5

tkanko Couples - 24/10/2018 TripAdvisor review

Positive: Good start point for Lac Leman either side search. Considerate personal in hotel. Good restaurant. Upgrade clear room. Welcome drink.Negative: Expencive parking, especially for gold level member.

Dear Guest, We very much appreciate your positive comments regarding your stay at the Novotel Lausanne Bussigny. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again soon. J.Constantin

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