Novotel Cairns Oasis Resort

Novotel Cairns Oasis Resort 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,090 reviews

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Description

Hotel extras

  • Cairns' only swim up pool bar

  • Relaxed contemporary dining at Moku

  • Free, high-speed WiFi throughout the hotel

  • 55" LCD TVs in all guest rooms

  • Modern conference and event spaces with natural light

ALLSAFE approved hotel

Hotel location

Novotel Cairns Oasis Resort

122 Lake Street
4870 CAIRNS
Australia

  • LAKE STREET:  WEST BUS DEPOT

  • LAKE STREET.:  SOUTH NO. 3 BUS DEPOT

  • LAKE STREET:  CAPT COOK H'WAY FLORENCE ST

  • By plane

    CAIRNS At 6km / 3.75 miles

  • By train

    CAIRNS At 1km / 0.63 miles

GPS:-16.918613, 145.772766

Congress centre

  • CAIRNS CONVENTION 1 km / 0.63 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MOKU BAR + GRILL

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

Your meetings and events

Beautiful tropical surroundings and contemporary style are waiting for you at the new Novotel Cairns Oasis Resort. Your guests will be greeted by a grand lobby opening onto our tropical-chic bar, featuring coffees in the morning and cocktails till late. Thoughtfully designed and equipped, our five revamped internal meeting spaces can cater for up to 200 guests. Our vast resort grounds and lagoon style pool allow for unique outdoor events and team building activities. Our new Polynesian inspired restaurant, MOKU Bar and Grill will cater for those in house and small group dinners or your guests can relish in a beautiful outdoor group dinner at MOKU Beach Club.

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Offering bright, spacious accommodation, guest rooms at Novotel Cairns Oasis Resort offer guests a place to relax, unwind and recharge. Guests searching for Cairns hotels can find a range of accommodation options at this spectacular hotel, including suite s and guest rooms. Each option has its own private balcony or terrace, with views overlooking the lagoon pool, the hotel's tropical gardens or Cairns city. Rooms also feature air conditioning, a work desk, a safe, a minibar, and a TV with cable channels.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,090 reviews

TripAdvisor Rating  4.5/5  263 reviews

Certificate of excellence 2022

Love it!

Customer review rating 5.0/5

Robert M. Business - Confirmed reviews ALL

Everything about this hotel was great. The room, the facilities, the pool, the bars, and especially the staff. Just a fantastic experience. Thank you.

Good Stay

Customer review rating 4.0/5

Sam Families - Confirmed reviews ALL

Nice family holiday, we're from Tasmania and we enjoyed the warmer weather.

Could not fault it

Customer review rating 5.0/5

Janet G. Couples - Confirmed reviews ALL

Top marks for presentation, cleanliness and the Staff were fantastic, nothing was too much trouble.

Customer service let down

Customer review rating 3.0/5

Matthew Families - Confirmed reviews ALL

We stayed 2 nights. We arrived early and upon checkin the receptionist told us she would call when the room was ready. No phone call. We returned at 3pm and room was ready. F&B staff were not customer focused at all. No initiative used. Eg: pid a full cocktail price for a mocktail because it wasnt a mocktail on the menu. Long wait times at bars and for coffee’s in the mornings at breakfast. A bird had flown inside and was constantly landing near us. Young staff couldnt even be bothered to open the door next to us even when asked so the bird would fly out. No effort put in at all. Assume staff are new and you are trying to get back into a pre covid rhythm. Staff were the let down. Meals, rooms and facilities were fantastic

Dear Matthew, Thank you for taking the time to share your feedback. I'm sorry you encounter some service issues during your stay. I will make sure to follow with each department head. We hope to welcome you back to our hotel very soon! Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Well located, good pool

Customer review rating 3.5/5

Geoff T. Couples - Confirmed reviews ALL

The place was nice but older than expected particularly the floors and tiling in the bathrooms, the balconies too small to be useful for drinks and snacks and definitely not worth the $517 per night we were charged - unfortunately we did not know the Ironman was on at the same time when the booking was made

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