Hotel - Sofitel Marseille Vieux-Port
Sofitel Hotel Sofitel Hotel

Sofitel Marseille Vieux-Port Hotel

4.5/5 2,944 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage
    • Sauna
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Pedal boat (Nearby)
    • Private beach (Nearby)
    • Rowing (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities
    • Boules/petanque (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Congress center
  • Self service business centre
  • Copy/print service available
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The gourmet restaurant Les Trois Forts will be closed from Sunday, July 21 to Tuesday, August 6. The restaurant will open again on Wednesday, August 7 for lunch

Hotel location

Companies and event centres nearby

Congress centre

PALAIS DU PHARO0.1 km / 0.06 mi

Exhibition centre

PARC CHANOT8 km / 4.97 mi

Your meetings and events

In a prestigious setting with views of Napoleon III's Palais du Pharo and the old port, our 5-star Marseilles hotel has meeting rooms that are perfect for your seminars, conferences or functions.Our five halls and three private reception rooms accommodate between 10 and 160 people for your events in Marseilles. WiFi access and high-tech audiovisual equipment available.Our InspiredMeetings team is on hand to transform your function into a unique event. Original activities can be organized for break times, such as a guided tour of Marseilles from high up on the seventh floor terrace.

Sofitel Marseille Vieux-Port Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
VIEUX-PORT 21 m2 2 m 0 8 8 0 0
LACYDON 28 m2 2 m 0 12 14 0 0
ASTROLABE 55 m2 2 m 40 22 24 0 40
LEVANT 1 55 m2 2 m 40 14 16 21 20
LEVANT 2 55 m2 2 m 40 14 16 21 20
FELOUQUE 76 m2 2 m 60 24 26 30 60
LEVANT 1 + 2 110 m2 2 m 90 30 34 42 42
PINQUE 117 m2 2 m 120 35 40 54 80
PINQUE+FELOUQUE 193 m2 2 m 130 35 40 70 160
    • Flipchart
    • Audio and video equipment
    • Meeting room
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

We have 134 rooms available, including 3 suites and 24 rooms with balconies. Light, spacious and luxurious, with marine-inspired decor. Bathrooms equipped with double bathtubs or hydro-massage showers.

  • 134 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 15 connecting rooms
  • Baby bed
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.6/5 ALL Rating 7,236 reviews

Our guest reviews for
Sofitel Marseille Vieux-Port

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,944 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Haim Y. Solo - 11/02/2020 Confirmed reviews ALL
« Good stay »

I appreciated my séjour

Our hotel has responded to the review
Our hotel has responded to the review

Dear MrYavets, We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager

Anonymous Couples - 06/02/2020 Confirmed reviews ALL
« Great bed, beautiful view, kind staff »

Excellent stay with lovely staff from housekeeping to front desk to the adorable woman working the Brasserie ( so sorry we didn’t get her name, but she deserves a raise). Just wish the hotel were closer to the main VP area.

Anonymous Families - 05/02/2020 Confirmed reviews ALL
« fantastic location and relaxing stay »

all staff ok. Some waiting times at dinner at le carré brasserie Few items overall in the hotel reaching their limit of age (window, shower buttons, paintiung on the wall, ..., otherwise everything is very clean

M Business - 02/02/2020 Confirmed reviews ALL
« Lovely view and comfortable bed »

The room was nice overall and nice amenities. Breakfast was excellent. I will focus on the negative points: The bathroom was the only sticking point. The pocket doors didn't really close properly, the shower had a leak which would wet the shelf and towel placed there daily, and its temperature dial would move on its own, becoming gradually hotter. The mechanism for the blinds in the shower did not work.

L. Business - 22/01/2020 Confirmed reviews ALL
« Perfect, nice view from the terrasse »

Nice place

Josh S. Couples - 21/01/2020 Confirmed reviews ALL
« Fantastic hotel matched only by the amazing service »

Lovely stay, great lunch at the bar restaurant then a fantastic meal at les trots fort. Highly recommended.

Business - 21/01/2020 TripAdvisor review
« great restaurant les trois forts »

I think this restaurant is one of the best in Marseille. The food is absolutely delicious . the flavours were intersting and original. The service was extremely professional. I would personally like to thank Anthony who looked after us exceptionally. He is a great asset to the Sofitel and looked after us in every detail. We will definitely return and do not understnad this restaurant does not have a michelin star.

J. L. Families - 14/01/2020 Confirmed reviews ALL
« Friendly staff fluent in English with an attitude eager to help. »

Everything was wonderful. Our only minor complaint was that the shower leaked water onto the bathroom Floor no matter how we used the spray nozzle. Shower just needs to be sealed better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs L., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager

Jane M. Families - 14/01/2020 Confirmed reviews ALL
« Excellent »

Nothing was too much. Staff were extremely helpful and engaging. Only one issue when a young waitress gave the bill to my daughter (who is 20) and not me, offended me slightly, as I had handled all the ordering etc, and was obviously the person to pay. Otherwise a lovely stay thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane M., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Room Division Manager

Fred Couples - 06/01/2020 Confirmed reviews ALL
« Great with little restrictions »

Very nice and good hotel, very friendly and competent staff, nice decoration, quick service, perfect view, very good located. But: the bar/restaurant in the lobby has also friendly stuff, but the food in the restaurant there is definitely not recommended! Very (!) high prices for in the best case medium quality.

Rodolfo M. C. Friends - 05/01/2020 Confirmed reviews ALL
« THE RIGTH LOCATION VISITING MARSEILLE »

Pianamente soddisfacente

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager

Simon Couples - 31/12/2019 Confirmed reviews ALL
« Short Christmas Break 2019 »

The hotel is perfectly located with its views of the old port and three forts, which combined with the blue skies we came for (and got) made the mornings feel good. The hotel staff from check-in, to check out, concierge, restaurants and bars could not have been more helpful when needed and importantly, totally relaxed.

Family - 30/12/2019 TripAdvisor review
« stuck in the European past »

The hotel has a splendid location, but if you are not European and have electronic equipment, beware. Our suite had a nice desk, but both electric sockets for the desk were occupied by lamp and phone, so there was nowhere to plug in a laptop. One could plug into a wall socket 8 m away to use at a table, but that required the cord to stretch dangerously across the floor. All electric sockets are for only European plugs. there is no USB connection to charge a cell phone. There is no phone in the bathroom. One needs to log into the Wifi fresh each time - it does not stay connected even for a day, let alone a stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Client, Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. I am sorry that your experience did not meet your expectations in terms of electronic equipment. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nassima A, Room Division Manager

James Couples - 26/12/2019 Confirmed reviews ALL
« Excellent stay in Marseille »

Very friendly staff in a superb hotel right out of the noise and bustle of Marseille. Pleasantly peaceful with a great view of the port and city.

Brian S. Business - 18/12/2019 Confirmed reviews ALL
« A lovely stay with welcoming and professional staff and large comfortable rooms with amazing views. »

Outstanding in every way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager

Christopher Couples - 11/12/2019 Confirmed reviews ALL
« Perfect night in Marseilles »

One overnight trip in Marseilles for Christmas shopping was topped by Sofitel. Perfect Dinner, Perfect room View over the old harbor of Marseilles.

Despina A. Families - 05/12/2019 Confirmed reviews ALL
« As in the rating »

Dear Madame, Dear Sir, as i do love Sofitel as a brand and a chain of hotels i take some minutes to share the fact that my stay to Sofitel Marseille was not at the regular standard for Sofitel Hotels. The room was nicely decorated and with a decent view but pouring water on the corridor for three consecutive days collected in a recipient does not really give a 5 star hotel feeling neither a holiday one. Actually it was raining outside and... inside First time travelling in a five star hotel without any complimentary water in the room, the available one at the reception was missing most of the time. While breakfast was very good still first time for me in a Sofitel without free champagne or sparkling wine (it seems easier for other European countries, Asian one or from Latin America to offer than in the "mother" country...). many thanks for your attention and hopefully for fixing these aspects for future guests! kind regards, despina PS. exceptional concierge services on both shifts and good reception services.Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Despina A., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As contacted last week, we have credited your accounts with points as compensation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nassima A, Room Division Manager

Dr S. T. Business - 02/12/2019 Confirmed reviews ALL
« Stunning views of the old port and impeccable service »

Very comfortably looked after by delightful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan T., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Room Division Manager

Anette K. Couples - 30/11/2019 Confirmed reviews ALL
« Fantastic »

Friendly professional staff, most helpful to any requests

Anonymous Families - 26/11/2019 Confirmed reviews ALL
« Can’t wait to go back »

The friendliness of all the staff, the food, the hotel, the location, you name it, all top notch!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Denise H., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager

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