Hotel - Sofitel Marseille Vieux-Port
Sofitel Hotel Sofitel Hotel

Sofitel Marseille Vieux-Port Hotel

4.5/5 2,895 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Congress centre

PALAIS DU PHARO0.1 km / 0.06 mi

Exhibition centre

PARC CHANOT8 km / 4.97 mi

Your meetings and events

In a prestigious setting with views of Napoleon III's Palais du Pharo and the old port, our 5-star Marseilles hotel has meeting rooms that are perfect for your seminars, conferences or functions.Our five halls and three private reception rooms accommodate between 10 and 160 people for your events in Marseilles. WiFi access and high-tech audiovisual equipment available.Our InspiredMeetings team is on hand to transform your function into a unique event. Original activities can be organized for break times, such as a guided tour of Marseilles from high up on the seventh floor terrace.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
VIEUX-PORT 21 m2 2 m 0 8 8 0 0
LACYDON 28 m2 2 m 0 12 14 0 0
ASTROLABE 55 m2 2 m 40 22 24 0 40
LEVANT 1 55 m2 2 m 40 14 16 21 20
LEVANT 2 55 m2 2 m 40 14 16 21 20
FELOUQUE 76 m2 2 m 60 24 26 30 60
LEVANT 1 + 2 110 m2 2 m 90 30 34 42 42
PINQUE 117 m2 2 m 120 35 40 54 80
PINQUE+FELOUQUE 193 m2 2 m 130 35 40 70 160
    • Flipchart
    • Audio and video equipment
    • Meeting room
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

We have 134 rooms available, including 3 suites and 24 rooms with balconies. Light, spacious and luxurious, with marine-inspired decor. Bathrooms equipped with double bathtubs or hydro-massage showers.

  • 134 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 15 connecting rooms
  • Baby bed
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.6/5 ALL Rating 6,961 reviews

Our guest reviews for
Sofitel Marseille Vieux-Port

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 2,895 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Families - 26/11/2019 Confirmed reviews ALL
« Can’t wait to go back »

The friendliness of all the staff, the food, the hotel, the location, you name it, all top notch!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Denise H., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager

H. Business - 22/11/2019 Confirmed reviews ALL
« A feeling of being home »

Superb

Anonymous Couples - 20/11/2019 Confirmed reviews ALL

The hotel was nice and food was good. It also had amazing views of the city. The shower is poorly designed though since every time we took a shower it lead to water leaking between the walls onto the bathroom floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donald M., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nassima A, Room Division Manager

Anonymous Friends - 18/11/2019 Confirmed reviews ALL
« Presidential suite »

The room is old and cannot be called a presidential suite. The room was dirty and all the furniture was old.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mattia R., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We hope we will get your trust back and that we will make your stay a better experience. Sincerely, Nassima A, Room Division Manager

Ann &. P. Couples - 13/11/2019 Confirmed reviews ALL
« Very warm and welcoming »

We have stayed here a number of times over 10 years, always with the same wonderful room with a balcony. It's a beautiful hotel with a wonderful staff. We were warmly welcomed and the concierge went out of his way to assist us with restaurants, taxis, etc. We would never stay anywhere else in Marseille. This really is a very special hotel with excellent staff. You should be very proud of them all. It's what every hotel should be.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann & P., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager

Nigel T. Friends - 11/11/2019 Confirmed reviews ALL
« A pleasant stay in a comfortable hotel. »

The hotel was very clean, comfortable with very friendly helpful staff. My only complaint was that the air conditioning in my room did not work so I had to sleep with the window open as the room was very hot.

Craig Business - 07/11/2019 Confirmed reviews ALL
« Friendly staff, great location, relaxing stay »

Short time visiting and felt very welcomed by staff who constantly had smiles on their faces and openly greeted me. Enjoyed restaurant dining, food and service excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager

Jody K. Friends - 07/11/2019 Confirmed reviews ALL
« Great stay! Front desk staff was helpful, room was nice, breakfast was delicious! »

Great stay. Will recommend the hotel, and hope to return!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jody K., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Room Division Manager

Madeline Business - 03/11/2019 Confirmed reviews ALL
« Good Vibes ! »

I really enjoyed staying at the Sofitel, there’s a lighter energy than the rest of the city and other luxury hotels in the area. I was lucky to have a balcony so I could really benefit from the views and beauty the hotel ya to offer. The spa is also lovely.

Anonymous Families - 02/11/2019 Confirmed reviews ALL
« We love Sofitel hotels and this one has a spectacular view. »

Wonderful!

Wilhelmus Couples - 27/10/2019 Confirmed reviews ALL

PRIMA

D. Business - 26/10/2019 Confirmed reviews ALL

Excellent. Conciergerie exceptionnelle

Chris C. Couples - 25/10/2019 Confirmed reviews ALL
« Mixed »

Mostly it was fine, however our experience in the bar/restaurant was very disappointing. firstly the drinks order was wrong and quickly resolved. We ordered a burger for my wife and asked for it to be well done. When she started eating it she found it to be 'rare' almost as rare as my steak tartar. We ordered a desert which came with the addition of a french fry on the plate. Our waiter quickly sorted it and adjusted the bill. On our last day we ordered a pot of English Tea and when it came it was Herbal. When we mentioned this to the waiter he said he didn't have any and said we would have to have it as he had already charged it out. We sent it back and the waiter then appeared with the right blend he said he found via house keeping. A very strange attitude we thought.

Jim Couples - 25/10/2019 Confirmed reviews ALL
« overpriced »

Amenities are significantly overpriced

Our hotel has responded to the review
Our hotel has responded to the review

Dear James B., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nassima A, Room Divison Manager

Karlene H. Couples - 22/10/2019 Confirmed reviews ALL
« Mrs »

Every thing was beautiful at this hotel. Room upgrade with amazing views of the harbour and spacious room to spread out our cases. Charlotte, Farah and Christian were very exceptional with there care and attention. We booked for two nights and stayed for 7 nights. Drinks on level 7 with the night lights and atmosphere, music etc all made it worth it .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karlene H., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Room Division Manager

Emma Couples - 22/10/2019 Confirmed reviews ALL
« Mrs »

Made to feel very welcome from the moment we arrived. We wanted to upgrade with Reception and this was done simply and we were given a free night as it was my birthday. I thought this was a nice touch. A card and gift was left in our room on the night of my birthday. AgAin i thought this was a nice jesture and one i appreciated As always, the staff were very friendly and attentive. The food and cocktails in particular were good and the views across Marseille excellent. I would highly recommend this hotel to anyone staying in Marseille

Lesley M. Friends - 22/10/2019 Confirmed reviews ALL
« Lovely and comfortable, polite, very helpful staff, good decoration. »

Everything I needed. I was asked to leave the towels I wanted changed in the bath. I was only booked for 2 nights, already there were plenty of towels so never did this, but they were changed twice. Not necessary. Lovely stay Thank you.

Linda S. Solo - 16/10/2019 Confirmed reviews ALL
« Excellent »

Staff was welcoming. Room was clean and lovely. Only problem was the safe lock did not work.

Neal P. Solo - 16/10/2019 Confirmed reviews ALL
« premium property with a great room, service and view... »

as above...wonderful, relaxing and premium...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neal p., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Room Division Manager

Sophia Couples - 14/10/2019 Confirmed reviews ALL
« Love the location »

Love the hotel location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sophia S., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Room Division Manager

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