Mercure Bordeaux Lac Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 966 reviews

Hotel extras

  • A 2-minute walk from the Palais des Congrès and Exhibition Center

  • Near Lake Bordeaux

  • Pool, terrace and garden

  • 3 meeting rooms

  • Many family rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Bordeaux Lac Hotel

Rue du grand Barail, Quartier du lac
33300 BORDEAUX
France

GPS:44.889323, -0.563521

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

We offer 3 naturally-lit, modular meeting rooms that provide a total surface area of 1292 sq. ft (120 m²) and have been recently renovated, along with free WIFI. We will happily provide a screen, video projector, sound system, etc. upon request.

Room descriptions and layouts

meeting rooms

From 1 to 40 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Conferences, visits, walks... Whatever the plan, enjoy the comfort of a large air-conditioned room or the roominess of a 60 m² suite. Families can enjoy our rooms for four, along with the swimming pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  966 reviews

TripAdvisor Rating  3.5/5  680 reviews

Confortable

Customer review rating 5.0/5

Crlos C. Families - Confirmed reviews ALL

Very comfortable hotel. Very friendly and professional staff.

Dear CARLOS C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Bordeaux lac

Good stay

Customer review rating 4.5/5

Carolina Families - Confirmed reviews ALL

Friendly and efficient service

Dear Carolina, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, All Hotel Mercure Bordeaux Lac team

we enjoyed our time over there.

Customer review rating 4.0/5

Anne Families - Confirmed reviews ALL

fast check-in, rooms are clean, hotel is quiet. The bar is really nice and the person in charge was very welcoming and friendly.

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, All Mercure Bordeaux Lac team.

Easy access to my place of work

Customer review rating 3.5/5

Phil Business - Confirmed reviews ALL

Good welcome from the FOH staff bar staff and The staff in the restaurant. The hotel is clean and tidy, Bedrooms impeccable, although the bathrooms can do with updating as well as the carpets in the corridor’s . The shower pressure was not so good. Although the bed is very comfortable and sleeping was uninterrupted

Dear Sir J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Bordeaux lac Team

Close to Bordeaux Congress center, clean room

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Enjoyed staying here. However, breakfast buffet could be better and also it was very disappointing that aircondition in the room didnt work proper

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Lac. We appreciate your positive feedback. We are sorry to read that aircon didn't work ; The exceptional temperatures of this month of October may have caused some inconvenience on our systems. Please allow me to express my sincerest apologies. Please note that at Mercure Hotels, we strive to provide a superior service experience for every customer and that's why breakfasts are one of the main concerns at the moment. We improve it every day to satisfy you and offer you more local and fresh products. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards.

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Other web-users rate our hotel

  • 235 reviews 9/10 Location
  • 701 reviews 5.6/10 Room
  • 622 reviews 8.5/10 Service
  • 286 reviews 7.2/10 Breakfast
  • 274 reviews 4/10 Cleanliness
  • 159 reviews 5/10 Vibe
  • 135 reviews 3.7/10 Amenities
  • 7 reviews 8.9/10 Wellness Area

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