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Sofitel Lyon Bellecour Hotel 5 stars

Customer review rating 4.2/5 11,220 reviews

ALLSAFE approved hotel

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Sofitel Lyon Bellecour
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+ 22 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Gourmet and seasonal room service menu

  • Biologique Recherche treatments and Deep Nature massages

  • A Clés d'Or concierge and assistant at your disposal

  • Peaceful oasis in the heart of Lyon

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Leisure and activities
  • Massage Paying
  • Babysitting on request
Business services
  • 9 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Lyon Bellecour

20, quai Gailleton
69002 lyon
france

Tel: +33472412020

Fax: (+33)4/72412001

Check-in from 15h00

Check out up to 12h00

  • BUS :  Multiples BELLECOUR

  • LYON :  A-D BELLECOUR

  • By plane

    LYON BRON At 20km / 12 miles

  • By plane

    LYON SAINT EXUPERY At 35km / 21 miles

  • By helicopter

    BRON At 20km / 12 miles

  • By helicopter

    SAINT EXUPERY At 35km / 21 miles

  • By car

    LYON CENTRE At 1km / 0 miles

  • By car

    LYON PRESQU'ILE At 2km / 1 miles

  • By train

    LYON PART DIEU At 5km / 3 miles

  • By train

    LYON PERRACHE At 2km / 1 miles

  • By train

    PERRACHE At 2km / 1 miles

GPS :45.754188, 4.834351

Companies

  • INTERPOL 5.0 km / 3.13 mi
Companies

Your meetings and events

This easily accessible hotel is the perfect place to host events, with 12 modular rooms and all the technology you need (WIFI, overhead projectors). A tailor-made welcome for large and small-scale events.To personalize your event and ensure its success, our InspiredMeetings concierges are on hand every step of the way. A wide selection of modular room layouts is available, be it for professional meetings, cocktails or tasting sessions.The enormous eighth-floor room offers unrivalled views of Lyons. Interpreting services, gourmet breaks and custom-made menus all combine to make your meeting or function in Lyons a success.

Room descriptions and layouts

9 

meeting rooms

From 1 to 350 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Audio and video equipment

  • Office

  • Podium

  • Lectern

  • WIFI access

  • High speed transmission line

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Book luxury Lyon accommodation at Sofitel Lyon Bellecour: 164 rooms feature satellite TV, high speed internet and the famed Sofitel MyBed®. Prestige suites have large living rooms, free minibars and river views. Superb central Lyon accommodation.

Classic room - Double bed

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Views: River side, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Superior room - Double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Superior room - Twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Superior room - double bed, river view

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Views: River side *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)
Rooms

Our restaurants and bars

LES TROIS DOMES

Type of cuisine: French

The restaurant is currently closed. Pending reopening, our Room Service menu is available 24 hours & accompanied by a selection of hot dishes for dinner. Trays are served with ALLSAFE health precautions.

Le 8

Type of cuisine: French

Ahead of the re-opening of restaurants, Chef Christian Lherm has created a lunch menu to enjoy on the terrace, highlighting local producers who inspire him with a menu with organic fruits and vegetables.

Menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -
Lunch

LE MELHOR

Sip signature cocktails at this chic, cozy Lyon bar with stirring views over Lyon. The drinks menu - available on iPad - ranges from a sherry aperitif to a fine cognac or single malt whisky. Live music enlivens Friday and Saturday nights.

Menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Lunch

LIGHT BAR

The Light Bar terrace is open daily from 8am to 8pm. From evening to morning, we provide whatever you fancy: hot or soft drinks, cocktails, etc. At lunchtime, enjoy lunch with the local Good Times menu.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Lunch

Our guest reviews for
Sofitel Lyon Bellecour

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

11,220 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,499 reviews

Excellent Stay

Customer review rating 5.0/5

Marc Families - 04/06/2021 Confirmed reviews ALL

Amazing staff. Great location !

Dear Marc D., We very much appreciate your comments regarding your stay at the Sofitel Lyon Bellecour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Responsable Expérience Client
Customer review rating 2.0/5

John D. Couples - 03/06/2021 Confirmed reviews ALL

Room three or four star level Breakfast v expensive for what was on offer

Dear John D., Thank you for taking the time to tell us about your experience at the Sofitel Lyon Bellecour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane Responsable Expérience Client

well located. very friendly staff

Customer review rating 4.0/5

Patricia Families - 25/05/2021 Confirmed reviews ALL

The staff is very welcoming, friendly and willing to help, the hotel is very well located on the Rhone, the food in the restaurant is good, but the room's furniture is a little old

Dear Patricia M., We very much appreciate your comments regarding your stay at the Sofitel Lyon Bellecour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Responsable Expérience Client
Customer review rating 3.5/5

Norbert S. Business - 25/04/2021 Confirmed reviews ALL

Sad, the Corona crises makes a stay in a hotel a sad occasion. However there is a number of things that are exaggerated. Why breakfast is served in paper bags is more for your comfort than thinking of the guests. Especially know a guest needs to feel pampered as it's bad enough to be locked in a room. Also your TV system is diabolical. Impossible to connect my tablet or to use my account on Netflix or any other TV platform. Get your act together.

Service impeccable

Customer review rating 5.0/5

Ed Families - 29/03/2021 Confirmed reviews ALL

Parfait

Customer review rating 3.5/5

F. Couples - 27/03/2021 Confirmed reviews ALL

Situation centrale

well located, good service

Customer review rating 3.5/5

No T. Families - 08/02/2021 Confirmed reviews ALL

for the cost, rooms should have en suite wc shower etc

Dear Geoff C., We very much appreciate your comments regarding your stay at the Sofitel Lyon Bellecour. As much as we would have preferred to have a positive feedback, we thank you for these remarks, which help us improve our service. Also, we are very sorry that your experience did not meet your expectations. We hope that you will give us an opportunity to regain your trust in the near future. Sincerely, Morgane Responsable Expérience Client

Excellent location, very big and comfortable bed, nice staff

Customer review rating 2.0/5

Anthony B. Couples - 20/01/2021 Confirmed reviews ALL

Room was dated, Very few sockets in the room, the TV is delivered via the internet and the system is dated (takes 15 seconds to change between channels), The night stand tables are a meter and half away from the bed, There was no bathtub which is odd for a 5 star hotel, The room service was not up to par, no replacement of the mini bar and the coffee capsules during cleaning.

Dear Anthony B., Thank you for taking the time to tell us about your experience at the Sofitel Lyon Bellecour. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We are very surprised to read that the night stand tables were far from the bed because they are very close from one another. Another table in the room is close to the window and not from the bed. Maybe you were talking about this one ? However if you need a bigger table beside your bed do not hesitate to precise this point with our reservation agents. We will be glad to help you with anything you need. Some of our bedrooms have bathtubs, and all our suites have both a shower and a bathtub. Do not hesitate to tell us your preference during your next reservation. Also, we are sorry that your TV was slow. Please rest assured that our maintenance team will repair this incident. Concerning room service, we took your remarks into account. We apologize for your insatisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane Responsable Expérience Client

Excellent

Customer review rating 5.0/5

Le B. Couples - 19/01/2021 Confirmed reviews ALL

Parfait

Good location

Customer review rating 3.5/5

Anonymous Couples - 31/12/2020 Confirmed reviews ALL

Friendly staff, clean bedroom, good view.

Hotel need urgent refresh

Customer review rating 2.0/5

Benoit Couples - 29/12/2020 Confirmed reviews ALL

Hotel is very old and need an urgent full refresh to live up to 4 stars standard. There was even a smell of sewage in our room entrance.

Dear Guest, Thank you for taking the time to share your feedback about the Sofitel Lyon Bellecour. We are truly sorry that your room did not meet your expectations. Whereas the room design may be very traditional in some of our guest rooms, our maintenance team works everyday for our guests' comfort. We sincerely apologize about the smell you described. Please rest assured that our maintenance team is working on a solution for this occasional smell. We sincerely hope you will give us another chance and we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Morgane Responsable Expérience Client

well located

Customer review rating 4.0/5

Anonymous Families - 28/12/2020 Confirmed reviews ALL

snack in the mini bar. more choice of wine on room service menu.

very problematic

Customer review rating 1.0/5

Douglas O. Couples - 06/12/2020 Confirmed reviews ALL

checked it ordered room service and foid was dreadful! then loud ventlation fan and tepid water to top up our experience

Dear Mr. o., Thank you for taking the time to tell us about your experience at the Sofitel Lyon Bellecour. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures regarding our room service and your room ventilation van to address the problem and prevent future occurrence. Also, we are verry sorry about the water. We incountered an exceptionnal plumbing technical issue which was resoleved immediately. We hope you will forgive us for the inconvenience caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane Responsable Expérience Client

disappointed

TripAdvisor rating 2.0/5

Seaside61469216993 29/01/2020 TripAdvisor review

The hotel is poorly maintaint ! I was booking junior suite and it was absolutly unacceptable bad smelling and everthing in the room was looking terrible old and out lived. I do not recomend this hotel for anyone. Staff was good !

We are very sorry, dear guest, that your experience with us did not meet you expectations since guests' satisfaction is our priority. A renovation project is under study and we hope that you will like the futur new decoration. In the meantime, we hope to welcome you back and to regain you trust. Best regards

Nice hotel, great location

TripAdvisor rating 4.0/5

EddyTLV Couples - 04/07/2019 TripAdvisor review

The Hotel is nicely situated. We had a junior suite facing the river. The staff were very friendly and the room service (we had breakfast in the room) were very friendly but lacked consistency. The toilet cabin in the suite is tiny and the bath room relatively small. THe room need a face lift no doubt; the wooden decor is scratched and the carpet should be replaced by a wooden floor.

Thank you dear guest for your great feedback regarding your recent stay with us. We are very pleased to read that you enjoyed the friendliness of our Ambassadors as well as the room service breakfast and the comfort of our rooms. We look forward to host you back soon again for another memorable stay. Best regards.

Lovely hotel but a bit tired

TripAdvisor rating 4.0/5

Judi & David G Couples - 24/06/2019 TripAdvisor review

Very friendly staff, great breakfast and lovely restaurant. The junior suite was clean and well equipped but in need of refreshing. Broken tiles, chipped furniture and dirty marks on the wall are not appropriate in a hotel of this standard.

Dear Guest, We thank you for your recent stay. We are pleased that you enjoyed our buffet breakfast as well as the professional service from our Ambassadors. Please, allow us to express our sincerest apologies regarding the rooms. Also, we are glad to let you know that a global refurbishment project is currently under study, we look forward to showing it to you soon. Best regards,

phil collins in concert

TripAdvisor rating 4.0/5

martincorbyn1971 Friends getaway - 10/06/2019 TripAdvisor review

old style on outside viewing, we had a junior suite and was pleased with the room. had river view, lovely to be able to open the windows at night and hear the bustle of the city . breakfast very lovely and good choice, bar upstairs for very lush, very busy but only cause phil collins family and band memebers were staying to, but nothing was to much for the staff even though they were busy. definatley return thank you

bad check in

TripAdvisor rating 3.0/5

GoPlaces42743640013 Couples - 08/05/2019 TripAdvisor review

in check the personal offer us athe worst room that they have after we entred there we must come back to the check in and with after our claims the guys could change the room but they changed our room with their worst expresion

Dear GoPlaces42743640013, Thank your for your feedback on your experience at the Sofitel Lyon Bellecour. We are sorry that you did not like your first room and that our Ambassadors appeared to have a bad expression. Please rest assured that this does not reflect our five star service and that we took the necessary measures to prevent a future occurence. Also, please accept our apologies. We are glad to read that you enjoyed your second room and hope to see you again soon. Best regards.

birthday visit to Lyon

TripAdvisor rating 5.0/5

T9345CVpaulg Couples - 25/03/2019 TripAdvisor review

Stayed at the Sofitel Hotel Bellecour for my wife's birthday celebrations.Excellent hotel ,delightful room with river side views . dined at the Michelin starred restaurant , which lived up its reputation with sunning views .

Thank you T9345CVpaulg for you recent stay at the Sofitel Lyon Bellecour. We are pleased that you have choosen our hotel for your wife's birthday and that you will keep good memories ! We hope have the pleasure to host you back in a near futur for another wonderful stay ! Best regards.

Wonderful stay

TripAdvisor rating 5.0/5

Resort294403 Couples - 19/03/2019 TripAdvisor review

A really great hotel with excellent facilities, we had a beautiful room on the third floor overlooking the river, everything you could want for a weekend away. Housekeeping was outstanding, our room was spotlessly clean in every way. Very welcoming from the minute we arrived till we departed. You must visit the bar on the top floor, the views in the evening are wonderful, and was the Espresso Martinis cocktails, a fabulous experience, well done Sofitel Bellacour team for a wonderful stay!

Thank you Resort294403 for your wonderful feedback. All the team thank you for your compliments and will be pleased to welcome you back for your next visit in Lyon. Warm regards.

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