Place is fantastic, hotel is fine, staff is considerate

Overall, we had a nice stay. It was during the pandemic with the spa closed. The good: - Good location (for resting) away from everything. - Direct beach access also providing nice views w/o cars passing by, ideal for families. - Nice beach walk from the hotel. - Food from room service was ok. - We got a room upgrade thanks to to low mid-week traffic. Thanks! The could be better: - Some of the staff were extremely friendly, others were not. - Overall service levels should be improved: room service not replacing coffee pods in the room, need to ask things several times when you want something. - Cleaning service could be better. E.g. not removing empty water bottles. - The hotel is a bit dated, especially in the common areas and the bathrooms. The brown / orange colour in the corridors is depressing. - Some room types were not available on the Accor website and only on Booking.com. We ended up booking that way and we lost our points which is disappointing since there was no other way.... There are bikes available for rent FYI. I am sure the experience is very different with the spa open. We may consider for another time.

room with a clean view right to the ocean, very calm and charming in october (out of main season). However the hotel could be subject to be refreshed a little bit in order to reach zhe usual 5* standard of sofitel that i use to know. Carpets, doors, fourniture, inside pool area...everything could be refreshed an should be given a little bit more charm...looks like a kind of „old“ and „used“ ... Due to covid some little organization problems in ordering breakfast but people did there best...however worked better in other hotels in such price ranges.

My stay was very good and I felt safe thanks to all protocol put in place. Bedroom was a bit small opposed to other sofitels, but location is truly magical. Breakfast was sumptuous, swimming pool so big and amazing!

After our holiday in Quiberon we're disappointed in Sofitel. In January we made reservations trough the AccorHotels website. I called the hotel for more information and told me that some Classic Junior Suites had balcony. If I mentioned it in the comments (as a Platinum member) they would provide us a Classic Junior Suite with a Balcony. Cause we’ve 2 small children (nap + early bedtime) it's important for us to escape the room but still be nearby. A balcony is a must! At arrival they mentioned we were lucky and got a junior suite with terrace. Upon arrival in the room we couldn’t find the terrace. Back to reception, they couldn't believe us so they joined us to our room. By mistake we got a Junior suite Garden View with no terrace or balcony. They admitted their mistake and said they would fix it. After 2 hours we got the news the hotel was fully booked and we had to stay in our room. We were disappointed and frustrated. That's not the way to treat a guest and especially not a Platinum Member! After some words at reception they found a solution but it would cost us an extra €150/night. On top our son had Chicken-Pox at that time, an escape from the room during all his naps was crucial for us, with our back against the wall we agreed. We couldn't change room until the next day. After re-packing and unpacking we noticed the new room was a room for disabled people. They didn’t mention it in advance! And also the layout was totally different as they propose it on the photos on their website. It was hot in the room, 28 degrees during night. Unable to sleep! Technician confirmed climatization wasn't working and unable to fix the problem. They brought in a mobile airco, which was making awfully lot of noise but helped to cool down the room. 2nd night we got a fan to cool down the room by opening the sliding door during night. Once again unable to sleep because of mosquitoes everywhere! I killed over 20. Next day we talked to the manager saying we won't pay the surcharge for all the mistakes the hotel made. (The room also needs renovation). I had the feeling he understood all our frustrations and he agreed with me during our conversation that the surcharge could be dropped. But at check-out we noticed only gave a 50% discount. Once again disappointed. If I had know all this in advance we might have stayed in the original room. This is not how I imagined the holiday would be at Sofitel; they gave me a lot of stress, frustrations, angryness, sleepless nights, ...

The hotel is very much oriented towards the national tourists, by thus somehow missing the international view. The staff is friendly and polite, but only to the point where the tourists already knows what is all about. When it comes to explain the attractions of the surrounding area, the portfolio of the hotel amenities or the ingredients of a menu, then the language limitations becomes very pregnant along with the culture of "national tourists knows everything already", so why bothering with these very few international tourists which eventually would get it sorted out anyway, without too many details provided by the hotel.

We had a superior room with ocean view. The room was very clean and we experienced a very good nights sleep. As previously said no air conditioning in the rooms.The Breakfast was excellent. Strange but acceptable people coming to breakfast in their dressing gowns. Bar Staff very good as were the majority of the staff. The Restaurant is very expensive and apart from fish and vegetables the only meat served was Veal and Lamb. I asked if there was another menu and was told no. On our final evening we asked for a window table and told no and were seated very very close to other tables. There were many window tables free. After being sat for about 5 minutes we got up and walked out. We had a window seat in the bar overlooking the garden and had a very nice chicken dish. We did know that the hotel catered for pets but were surprised that certain guests let their dogs wee around the seating area on the lawn directly outside the bar where food was served. What a shame as this certainly put us off. Dogs were also allowed in the bar again where food was served. This is one Sofitel Hotel that we certainly not be recommending to friends.

From the warm welcome at the start to the professional and quick checkout, the stay was excellent. Lovely facilities and very good meal and breakfast. I will be coming back again and this time will also take some treatments.

Excellent food & wine - perfect breakfast - friendly service - restaurant, pool & jacuzzi with a wonderful view on the bay. The rooms are modern, clean although a bit small. Overall, a very nice relaxing holiday.

during our stay in Quiberon Thalassa we meet with the best hopitality that would be met. The personal, services and enviromet could not be better. We were here moretimes and the we were satisfied everytime. I recommended to stay in Quiberona Thalassa to my friends

This is a lovely hotel, stunning location, gorgeous food, very helpful staff, very well appointed but quite small rooms. Two things we found quite unpleasant. The hotel was very hot - no air conditioning. In the recent heatwave that was very uncomfortable. Also at midnight the front lawn area lights were all turned on which almost seemed to floodlight the hotel. This meant that the room was very light - unless the blackout blinds were closed, but this was not an option because of the heat and the aforesaid lack of air conditioning. I felt that just a few small lights would have been much more pleasant. But otherwise - I would definitely stay again.

excellent hotel; very attentive management; one of the best in the Sofitel family. 200 letters are not necessary because everything is excellent. no one should hesitate to visit this Sofitel, whether one does thalaso or just enjoys all the other features e.g. olympic size pool, sauna, steam room etc.

Great location. Rooms on the garden are much too small indeed. We paid the 50 euros supplement and got a room on the ocean. Still small but very pleasant and well appointed. Great design. Avoid the food & beverage at any rate. We went for dinner at 8.30 pm. Restaurant closes at 9.00 pm. The maître d'hôtel in the restaurant is not pleasant, we were served at light speed, staff clearing the tables around us and setting up for breakfast. Duck was obviously pre- cooked, overdone and uneatable. The staff does not care and makes you feel that you should leave as soon as possible. Don't call this place "restaurant", it's a" dining room" for spa patients. No charm, no ambiance, In room breakfast was promptly served but one morning bread and croissants were not fresh. Would we go back, yes. But would not eat there at all.