Sofitel Bogota Victoria Regia Hotel 5 stars

Customer review rating (ALL Rating) 4.7/5 3,540 reviews

ALLSAFE approved hotel

Sofitel Bogota Victoria Regia
See on a map
+ 23 Services

Hotel extras

  • La Cabrera, strategic location

  • A perfect startpoint

  • Haute cuisine

  • Library and Meeting rooms

  • Advantage 5

Hotel location

Sofitel Bogota Victoria Regia

Carrera 13 # 85-80
Cundinamarca
 bogota
colombia

Fax: (+57)16220692

Check-in from 15h00

Check out up to 12h00

  • TRANSMILENIO:  CALLE 85

  • By plane

    AEROPORTO EL DORADO At 16km / 9.94 miles - Shuttle paying

GPS:4.669983, -74.053158

Companies

  • AMADEUS 0.3 km / 0.19 mi
  • AON 0.3 km / 0.19 mi
  • BBVA 0.3 km / 0.19 mi
  • BOERINGER 0.3 km / 0.19 mi
  • DISCOVERY 0.3 km / 0.19 mi
  • ENBRIDGE 0.3 km / 0.19 mi
  • ENDESA 0.3 km / 0.19 mi
  • HSBC 0.3 km / 0.19 mi
  • INTERBOLSA 0.3 km / 0.19 mi
  • JP MORGAN 0.3 km / 0.19 mi
  • LOREAL 0.3 km / 0.19 mi
  • MASTERCARD 0.3 km / 0.19 mi
  • ONU 0.3 km / 0.19 mi
  • PERNORD RICARD 1.0 km / 0.62 mi
  • SANOFI 1.0 km / 0.62 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR - RESTAURANT

Discover our restaurant Bistro Intenacional, inspired by the flavors of the world with Colombian touches, which tempt our guests with French rituals to show the best of the gastronomy of both cultures. Breakfast, lunch and dinner are served.

Your meetings and events

Sofitel Bogota Victoria Regia has three sleek meeting rooms located on the first floor. With our in-house Inspired Meetings concept, our dedicated team will organize your event incorporating all the benefits offered by a five-star hotel.The hotel offers three modern meeting rooms located on the ground floor. Each room is named after a representative flower of Colombia: Sunflowers, Roses and Heliconias, with state-of-the-art technology so that any event can be adapted to your needs.Our Inspired Meetings team will always be there to ensure the best experience with creative and varied menu offerings and personalized services.

Room descriptions and layouts

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • WIFI access

  • Airconditioned meeting room

  • High speed transmission line

  • Slide projector

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our luxury, contemporary and refined rooms were designed with spirit, soul and consideration, always with the comfort of our guests in mind.

Our guest reviews for
Sofitel Bogota Victoria Regia

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

3,540 reviews

TripAdvisor Rating 4.5/5

1,390 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

I felt stuck in a pretentious overpriced hotel where I did not want to be. I tried to check out on day two and was told I could not because my stay had been booked through Expedia. I'll never stay in your hotel again. Bad policy!

Customer review rating 0.5/5

Patrick P. Business - 22/01/2022 Confirmed reviews ALL

Breakfast buffet was NOT good. Poor selection. Stupid choices of hot dishes. Nothing really healthy. Salmon was old, Eggs benedict were the worst and the waiters gave m e the creeps with the way they walked around stalking the place. What a shame. The only good thing were the croissants. Just because your hotel sits next to the Four Seasons does not make it five star. I would give you a three star rating. Daniel at the front desk was kind. I woman at the front desk working during the day needs some customer service training. The woman doing room service was excellent. Don't ever force a customer to stay again because of Expedia reservation. Horrible experience.

Relaxing stay

Customer review rating 4.5/5

Anonymous Business - 20/01/2022 Confirmed reviews ALL

First class and extremely helpful staff.

Dear David D., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk

Great location, nice comfort

Customer review rating 4.0/5

Alvaro P. Business - 20/01/2022 Confirmed reviews ALL

Great service from all staff. Enjoyed very much my stay, although I did not used much of the hotel other services.

Excellent location

Customer review rating 5.0/5

Nicole Families - 18/01/2022 Confirmed reviews ALL

We had the best time at the Sofitel in Bogota. Great location, close to restaurants and shopping centres. Breakfasts were delicious and everything on order. Service from Pedro in the restaurant was excellent as well as from Philippe and all the staff. Thank you!

Dear Philippe K., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Stib Acosta Castro Front Desk

AC was not working properly & Lot of noice from the exterior

Customer review rating 2.0/5

Gabriel D. Couples - 18/01/2022 Confirmed reviews ALL

The air conditioner never worked properly, which obligated us to open the window. This caused hearing a lot of noice, which was more problematic Friday and Saturday night when strong music was permanent until 3:00 pm. We were informed that the Covid19 test(antigen) results were provided in about 2 hours and we were late to the airport because after significant struggle dealing with Human Group Laboratory the result were sent after more than 4 hours waiting.

Great location ! Surrounded by great restairants and very safe

Customer review rating 5.0/5

Lourdes Friends - 17/01/2022 Confirmed reviews ALL

Great personel , very friendly and professional. Freat service , always with an amzing attitude to help out . Fantastic rooms . Very well equiped . Everything you need for a marvelous stay !

Dear Lourdes C., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk

Excellent service and location!

Customer review rating 5.0/5

Anonymous Families - 12/01/2022 Confirmed reviews ALL

The service at the hotel was very good. Breakfast was varied. Room service was thorough. The hotel is close to many good restaurants. There is always taxi service available.

Dear Rosemarie F., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front

First class comfort

Customer review rating 5.0/5

Paul N. Friends - 10/01/2022 Confirmed reviews ALL

Easily reminded why I am a repeat customer ! Management checks all of the boxes for a delightful customer experience.

Dear Paul N., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk

Great stay!

Customer review rating 4.5/5

Jane Y. Couples - 07/01/2022 Confirmed reviews ALL

Nice room, great staff! Wish we knew all the restaurants, including the hotel, were closed New Years Eve. This is not the custom in the states. Fantastic recommendation for day trips and tour guides!

Customer review rating 3.0/5

Michael S. Families - 06/01/2022 Confirmed reviews ALL

Staff was wonderful as always. Dining experience was poor.

Nice location but poor service

Customer review rating 1.5/5

Anonymous Couples - 05/01/2022 Confirmed reviews ALL

Front desk was pretty rude and unhelpful when we asked them to help schedule a covid test to return to the USA. When we asked them to help the concierge then accused us of misunderstanding them, instead of trying to find a solution. We weren't happy with the level of service and we would not stay here again. For such a nice hotel it's a shame that the service is so poor.

Customer review rating 5.0/5

Sara S. Families - 31/12/2021 Confirmed reviews ALL

Good service, caring personnel

Dear Sara S., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk

There was a very loud Christmas Eve party that ruined my stay!

Customer review rating 0.5/5

Jane Solo - 28/12/2021 Confirmed reviews ALL

The hotel had a Christmas Eve party in the lobby till 1am that ruined my Christmas Eve night. The music was very loud and I could not sleep.

Dear Jane K., Thank you for taking the time to tell us about your experience at the Sofitel Bogota Victoria Regia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We do apologize for the loud music you heard and that was coming from our christmas celebration. Please rest assured that we are taking the appropriate measures to prevent future occurrence. We took note that in a next stay with us we will do our best to assing you a room in a high floor so that you are too close to the restaurnat and can rest better withour hearing any noise. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stib Acosta Front Desk

Great customer service

Customer review rating 5.0/5

Patricia G. Solo - 27/12/2021 Confirmed reviews ALL

Excellent service. Easy to make a last minute hotel reservation.

Dear patricia G., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Stib Acosta Castro Front Desk

Great staff

Customer review rating 5.0/5

Jeff T. Business - 23/12/2021 Confirmed reviews ALL

Staff sre excellent and always helpful

Dear Monsieur Jeffrey Robert Toohey, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to have you as our guest and we are glad to receive positive feedback from you! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Front Desk

Amazing time!

Customer review rating 5.0/5

Maggie Couples - 22/12/2021 Confirmed reviews ALL

From the moment we arrived, we were treated like royalty! Every member of the staff was kind, helpful and seemed to really enjoy where they work. The hotel is beautiful with a relaxing pool, beautiful sunset bar, and a great lounge bar. We enjoyed every minute of our stay! Thank you especially to butlers - Amaury, Rudy and Ernesto - for making our trip so perfect! And a big thank you to Manuel, at the pool, for treating us so well. We will be back!!

Great service kind people

Customer review rating 5.0/5

Nick L. Business - 21/12/2021 Confirmed reviews ALL

Everyone is very polite and helpful I will be back soon!

Dear Nicholas Lloyd, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team specially Andres and Daniel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk

Short stay in Sofitel Bogota

TripAdvisor rating 5.0/5

tamarisenko Business - 28/01/2021 TripAdvisor review

Excellent staff, very professional, caring. Difficult time to be a tourist, but the staff in the hotel and the adjacent restaurant made our stay a wonderful experience. They arranged for a short tour of the countryside and the driver/tour guide was a very knowledgeable and entertaining young man. We enjoyed every minute of our stay in Bogota. The food was great, the service excellent.

Excellent hotel

TripAdvisor rating 4.0/5

meldorton 14/02/2020 TripAdvisor review

Excellent hotel in great location. Charming and friendly staff. Disappointed hotel did not have indoor pool as misleadingly stated on website and common areas/ restaurant in course of renovation which resulted in some cramped areas

Dear meldorton, Thank you for taking the time to tell us about your experience at the Sofitel Bogota Victoria Regia. Thank you for highlighting our excellent hotel , our great location and our charming and friendly staff. We are sorry that the detail of not having a indoor pool has not fulfilled your expectation. I would like to reconfirm that our hotel does not have a pool service, and the information with our current services is published on our official website. However, to be sure, I would like to confirm with you the website where you obtained this information, in the same way that we inform our Marketing Manager to take the necessary measures and ensure that there is no incorrect information about our services on our Sofitel's website. At Sofitel Bogota Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Fox News MIA

TripAdvisor rating 5.0/5

kevinmE668AU Business - 20/01/2020 TripAdvisor review

A very nice hotel with excellent service. Rooms are well appointed, roomy, and quiet. There is a small bar with friendly staff off to the left of the lobby. Front desk prompt and very professional. Only two relatively small knocks: the shower temperature was inconsistent and the TV guide showed Fox News was available but after several attempts to reach the channel is was apparent it was not there. I was on the 8th floor, which is the top floor.

Dear kevinmE668AU, I truly appreciate you are taking the time to share your positive experience with us. Thank you for highlighting our very nice hotel ,our excellent service, and our friendly staff service. We are sorry that the detail of Fox news channel was not available on our TV service and it has not fulfilled your expectation. Please allow me to express my sincerest apologies. We have informed to our general manager and we have taken corrective measures to ensure this does not happen again. At Sofitel Bogota Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Yanelis Sepulveda, Guest Relations & Concierge Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby