Hotel Sofitel Bogota Victoria Regia 5 estrelas

Excellent staff, very professional, caring. Difficult time to be a tourist, but the staff in the hotel and the adjacent restaurant made our stay a wonderful experience. They arranged for a short tour of the countryside and the driver/tour guide was a very knowledgeable and entertaining young man. We enjoyed every minute of our stay in Bogota. The food was great, the service excellent.

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É sempre ótima. Adoro este htl, vou pelo menos uma vez por ano.

O hotel tem uma boa localização, perto de inúmeros bons restaurantes. A estrutura é boa. O café é variado e os garçons são gentis. Cama e chuveiro bom. Quartos limpos. O preço era justo dentro do padrão de qualidade e conforto oferecidos.

Excellent hotel in great location. Charming and friendly staff. Disappointed hotel did not have indoor pool as misleadingly stated on website and common areas/ restaurant in course of renovation which resulted in some cramped areas

Ótimo atendimento, limpeza excelente e funcionários muito atenciosos.

Otima experiência. Quarto muito bom. Materias de higiene de ótima qualidade.

A very nice hotel with excellent service. Rooms are well appointed, roomy, and quiet. There is a small bar with friendly staff off to the left of the lobby. Front desk prompt and very professional. Only two relatively small knocks: the shower temperature was inconsistent and the TV guide showed Fox News was available but after several attempts to reach the channel is was apparent it was not there. I was on the 8th floor, which is the top floor.

O atendimento foi muito bom, o Pedro foi bem atencioso e passou todas as informações que precisávamos. O café da manhã foi excelente com a variedade de frutas, pães, ovos, cereais, etc, o pessoal bem atencioso também. o quarto foi muito bom, com bom chuveiro e os Amenities eram L'OCCITANE, muito bom. Fica muito perto da zona "T". Tem taxi na porta. Volto com certeza.

The Sofitel is a nice hotel. Good location in Zona Rosa. Friendly staff. Nice room. Nice breakfast buffet. The beds are very comfortable. At the moment there is some construction in front of the hotel but it didn‘t bother us too much. The only negative thing happened at checkout. We were asked to pay the local VAT which added 19% to the previously confirmed room price. I said I have a confirmation that I will be tax exempt because I am a European tourist. They said their finance department does not allow tax exemption because of a new stamp that immigration uses and I should have been informed at check in time. I was not informed at check in time and actually I would have expected to be informed about even before my arrival so I have the choice of staying somewhere else as the 19% extra decreases the price/performance ratio significantly. During our stay in Columbia we stayed in two other hotels who had no problem with exempting us from the VAT. So for our last night in Bogota we chose to stay at JW Marriott and also no problem with VAT exemption. So I don‘t know what‘s wrong with the finance department at Sofitel but i feel cheated by them.

Infelizmente pegamos o hotel em obras e não pudemos usufruir totalmente do hotel

Infelizmente o restaurante do hotel estava em obras, assim como as ruas em torno e na frente. Funcionários ótimos quarto e limpeza excelentes mas comida a desejar. Cardápio reduzido sem opções. Poderíamos ter sido avisados com antecedência das obras ou o hotel poderia fechar até ter condições de receber o hóspede num padrão 5 estrelas como contratado.

Hotel conta com equipe muito atenciosa, atenta a todos os detalhes e pequenos carinhos que fazem muita diferença para os que viajam com frequência. A cortesia e carinho é o ponto forte deste hotel, muito bem localizado no centro de Bogotá, na famosa Zona T.

Gostei muito. Ao contrário dos outros Sofitel em que me hospedei, é um hotel bem pequeno e no app dizia que possuía piscina, o que não era verdade. Apesar dessas coisas, a estadia foi muito agradável O hotel é sofisticado e o atendimento primoroso.

I had a surgery during my trip ,therefore I needed an extra care and support. The stuff was so kind and supportive, arranged medicine delivery in the hotel for me. They were bringing delicious room service and other treats in the room. I fell in love with this hotel and a location. The food was absolutely amazing and a stuff from the restaurant was very friendly and helpful. Cleaning stuff trustworthy and professional. Great concierge guys(Pedro thank you for carrying my heavy suitcase). Alejandro,Juan and ladies from reception you’ve made me feel like at home for 10 nights. I will definitely come back to stay at your hotel with my whole family again👍🏻😍. But need 2 connected rooms together. One is just good enough for 2 people:). See you next time.