Pullman Dakar Teranga Hotel 5 stars

Customer review rating 4.2/5 1,107 reviews

Pullman Dakar Teranga
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+ 23 Services
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Hotel extras

  • Have a light meal, try to stop staring at the Atlantic Ocean

  • Swim in the heated pool, chill on the private beach

  • Stay connected with free Wi-Fi throughout the hotel

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • AEROPORT INTERN. BLAISE DIAGNEPaying
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Due to the current situation, we inform you that our hotel is temporarily closed.

Hotel location

Pullman Dakar Teranga

10, Rue Colbert
Place de L' independance
BP 3380
dakar
senegal

Tel: +221338892200

Fax: (+221)338235001

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    AEROPORT INTERN. BLAISE DIAGNE At 12km / 7 miles - Shuttle paying

  • By helicopter

    DKR YOFF LEOPOLD S. SENGHOR At 12km / 7.5 miles

GPS :14.667778, -17.431611

Companies

  • AIR FRANCE 0.5 km / 0.31 mi
  • BNP 0.5 km / 0.31 mi
  • BOLLORE 0.5 km / 0.31 mi
  • CREDIT LYONNAIS 0.5 km / 0.31 mi
  • MAERSK LINE 0.5 km / 0.31 mi
  • MINISTERES 0.5 km / 0.31 mi
  • PRESIDENCE 0.5 km / 0.31 mi
  • UNESCO 0.5 km / 0.31 mi
  • WORLD BANK 0.5 km / 0.31 mi
Companies

Your meetings and events

If meetings are on the menu, there's no better place for them to happen than in the 500 square metres of modular space devoted to business gatherings.As many as seven separate meeting rooms can accommodate between 100 and 800 participants. Videoconferencing, free WiFi everywhere - nothing has been overlooked.Our dedicated Event Manager can help make sure your event has what it takes to become a success. Our IT Solutions Manager is ready to resolve any tech-related issues.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Auditorium

  • Soundproof areas for greater confort

  • An extensive array of audio, video and projection equipment

  • Podium

  • Lectern

  • WIFI access

  • Slide projector

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

The hotel offers 247 spacious, modern and air-conditioned rooms and suites that offer maximum comfort, and most of which boast views of the Atlantic Ocean and Île de Gorée.

SUPERIOR PREMIUM ROOM, 1 King Size Bed, Sea View

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 1 King Size Bed, City View

Accessible room
  • Max. number of persons: 2
  • Area: From 35 m² / 377 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 2
  • Area: From 35 m² / 377 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, Sea View

  • Max. number of persons: 2
  • Area: From 33 m² / 355 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

TERANGA BEACH CLUB

Type of cuisine: International

The heated swimming pool and lush green spaces with views of the Bay of Dakar make the Pullman Dakar Teranga a real urban resort.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TERANGA LOUNGE RESTAURANT & BAR

Type of cuisine: French

The La Citronnelle restaurant offers local and international specialties.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Teranga Lounge Bar

Non contractual photo

Our guest reviews for
Pullman Dakar Teranga

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,107 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,261 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great spot, Great team!!!

Customer review rating 4.2/5

M. Business - 13/03/2020 Confirmed reviews ALL

Always move to be welcomed as such I level of hospitality

Dear ABIBOU M., We are thrilled to read that you felt welcome and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. We look forward to welcoming you soon at Pullman Dakar Teranga, Best regards. Awa Diop Diagne Quality Manager

very good stay

Customer review rating 4.2/5

Michael Business - 19/02/2020 Confirmed reviews ALL

This was my third stay at the Pullman and, as always, it was home away from home for me. The hotel has a unique feeling of comfort and the staff are always extremely pleasant and helpful.

Dear Madaki B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We take well note of your remarks concerning aminities and towels and transmit it to our housekeeping manager to improve the quality of our services. Please accept our apologies for any inconvenience caused. Also, we thank you for mentioning the team members who have exceeded your expectations by name as we are able to personally congratulate them for their positive impact on your stay with us. Looking forward waiting you soon at Pullman Dakar Teranga, Best regards. Awa Diop Diagne Quality manager

Short stay in Dakar

TripAdvisor rating 4.5/5

NMoreira974 Business - 09/02/2020 TripAdvisor review

Excellent location; excellent facilities; Very professional team. In particular Mohamed in the restaurant was extremely kind and competent. In reception Ali and Fode were also competent and helpful. In general the sympathy of the staff made it a very enjoyable stay.

Dear Mr Moreira, We always find it nice to read that our guests went home with great stay memories and we are very grateful for the time and effort you spent to share your personal experience at our Pullman Dakar Teranga hotel with us and Tripadvisor readers. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Looking forward welcoming you soon, Best regards. Awa Diop Diagne Quality Manager

Perfect stay

TripAdvisor rating 4.5/5

AlexandraStryukova Couples - 13/01/2020 TripAdvisor review

Pullman is Pullman. You get what you expect. The team is wonderful. Especially Leyla and her shift colleague at SPA, Mamudin and receptionist (do not know the name unfortunately) at the beach are just people with excellent hospitality approach. You feel welcome with them. Thank you, Guys.

Dear Alexandra, We always find it nice to read that our guests went home with great stay memories and we are very grateful for the time and effort you spent to share your personal experience at our Pullman Dakar Teranga hotel with us and Tripadvisor readers. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Looking forward welcoming you soon, Best regards. Awa Diop Diagne Quality Manager

perfect

Customer review rating 4.2/5

Anonymous Business - 06/01/2020 Confirmed reviews ALL

perfect

Cher Mame Bougouma D., Encore merci pour votre merveilleuse appréciation, nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche au Pullman Dakar Teranga. Sincèrement. Awa Diop Diagne Responsable Qualité

Satisfied

Customer review rating 4.2/5

Anonymous Solo - 02/01/2020 Confirmed reviews ALL

Satisfied as usual but was disappointed when I tried to use the electric iron. It dirtied my white shirt. It needs to be checked and cleaned when necessary.

Dear Ibrahim Tenina T., First, thank you for your loyalty, we very much appreciate your comments regarding your stay at the Pullman Dakar Teranga. Concerning the electronic iron, we take note ant transmit your remark to our housekeeping manager.We sincerely apologize for any inconvenience caused. Thank you again for sharing your experience, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Awa Diop Diagne Quality Manager

A total West African laid back luxury experience!

Customer review rating 4.2/5

Tom Business - 28/12/2019 Confirmed reviews ALL

Great service, attentive staff, fantastic food! Second time this year that I stay for 14 days and it only gets better. The BBQd fish, the 24h gym, the spa, the magical pools, the fantastic view from the terrace... and the cocktails... make it unforgetable. Being a business traveller I appreciate that all services are (almost) 24/7 or early opening, late closing.

Dear tom v., Thank you for your loyalty and for the great review of our hotel and services ! We are glad that you enjoy staying with us and hope to welcoming you again very soon. Feel at Home! Best regards. Awa Diop Diagne Quality Manager

Nice hotel.

Customer review rating 4.2/5

Simon Business - 22/12/2019 Confirmed reviews ALL

Fresh design. Spacious room.

Dear Simon R., Thank you for your loyalty, we very much appreciate your comments regarding your stay at the Pullman Dakar Teranga. It is always a pleasure to receive your feedback. We shared your comments with the direction. However we took well note to your observations regarding the reception and the breakfast. Be assured that all the necessary measures will be implemented for the satisfaction of our customers. We appreciate your sharing and it is our hope that you will give us the opportunity to better serve you in the near future. Looking forward waiting you very soon in Pullman Dakar Teranga, Best regards. Awa Diop Diagne Quality Manager

Marvelous!

Customer review rating 4.2/5

Laurel Families - 11/12/2019 Confirmed reviews ALL

It was fantastic! From the very beginning, when we were greeted by the reception staff, everything we needed was immediately available, and the staff were all extremely courteous, helpful, and friendly! We felt so welcomed and cared for. I’d especially like to single out Aminata Ndour, who gave me an initial tour of the hotel as I was doing my research, answered my myriad questions in three languages, and executed every part of her job perfectly. She really went above and beyond, and I am so grateful to her and to the whole staff!

Dear Laurel B., Thank you for the amazing review and you are thrilled to see that you had a memorable fantastic stay with us. We shared your comments with Aminata and congratulated her. Looking forward to welcome you back to your home away from home! Best regards. Awa Diop Diagne Quality Manager

Hospitality

Customer review rating 4.2/5

Abdourahman Business - 06/12/2019 Confirmed reviews ALL

The hospitality at your hotel is great especially your receptionist- Aminata

Dear Abdourahman J., Thank you for your lovely comments regarding the hospitality .We will not fail to pass your comments to Aminata.  Thank you for sharing your experience, looking forward to welcoming you again. Kind regards. Awa Diop Diagne Quality Manager

I felt that someone took care of me

Customer review rating 4.2/5

Papa F. Business - 22/10/2019 Confirmed reviews ALL

It was a wonderful stay for me with very nice people at at the reception like Aminata, Coumba and Fatou. My only worry was about the food at lunch that I found too hot (pepper).

Dear Papa F., Thank you for your very nice compliments for our reception team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to the team and we are sure they will be pleased to know their efforts have been appreciated. Concerning the lunch food we take note about hot pepper or hot spices and share with our kitchen team to make sure they're careful. we're sorry for the inconvenience caused. Hoping to have the opportunity to welcome you back to the Pullman Dakar Teranga, Best regards. Awa Diop Diagne Quality Manager

Service and quality of stay

Customer review rating 4.2/5

Momodou S. Business - 16/10/2019 Confirmed reviews ALL

It’s just one of the best run hotels in africa I love to stay there front desk are very well trained and so is the spa staff .

Dear Momodou s., We are glad to read that you really enjoyed our hotel, our reception and spa staff. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards. Awa Diop Diagne Quality Manager

Decent hotel but a bit overpriced

TripAdvisor rating 4.5/5

Aissata S Business - 08/10/2019 TripAdvisor review

I stayed at this hotel in October 2029. I had a seaview room. Everything was decent, I have to say. I just found the hotel super overpriced compared to other hotel in Dakar such as the RADISSON or terrou-bi, which are of similar or even better quality but at more reasonable prices.

Dear Aissata, We thank you for having kindly shared your feelings with us. Please be assured that your comments are very valuable to us in evaluating and improving our services. We have taken good note of your remark on the price compared to competitors and forward it to the Direction. Hoping to have the opportunity to welcome you back to the Pullman Dakar Teranga, Best regards. Awa Diop Diagne Quality Manager

Very nice welcome! Gerti was so caring

Customer review rating 4.2/5

Karidja B. Business - 04/10/2019 Confirmed reviews ALL

Very nice, clean room . Great team

Dear Karidjamiss B., Thank you for your feedback and sharing with us your positive experience at Pullman Dakar Teranga. We are happy to read that you appreciate the welcome, the rooms and the attention that Gerti has given to you. This is a wonderful review that really makes us proud See you very soon. Best regards. Awa Diop Diagne Quality manager

Perfect services

Customer review rating 4.2/5

Pa M. J. Business - 01/10/2019 Confirmed reviews ALL

Excellent

Cher Pa Modou J., Nous sommes vraiment heureux desavoir que nous avons réussi à dépasser vos attentes en ce qui concerne le service proposé et ne manquerons pas de transmettre vos commentaires aux équipes. Au plaisisr de vous accueillir de nouveau au Pullman Dakar Teranga. Sincèrement. Awa Diop Diagne Responsable Qualité

The staff made this long stay feel like home

Customer review rating 4.2/5

P Couples - 10/09/2019 Confirmed reviews ALL

We had a very pleasant stay in the Pullmann Dakar. The staff of the hotel were very hospitable. The breakfast was great. We enjoyed the pool and the gym very much.

Dear Pyke P., Thank you very much for providing us a well detailed review of your experience and for highlighting the areas that made your stay enjoyable. We look forward to your return, Best regards. Awa Diop Diagne Quality manager

I had a great experience

Customer review rating 4.2/5

D. S. B. Solo - 03/09/2019 Confirmed reviews ALL

Excellent

Dear Sidi B. D., We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Dakar. And we hope your next visit will be as pleasant as the previous one. See tou very soon! Sincerely, Awa Diop Diagne Quality manager

Enjoyable

Customer review rating 4.2/5

Joao P. B. Business - 25/08/2019 Confirmed reviews ALL

I was well deserved and cared

Dear Pedro B., We are thrilled you enjoyed your recent stay with us. We thank you for choosing our hotel for your journey in Dakar and very much look forward to having the opportunity to serve you again in the future. Best regards. Awa Diop Diagne Quality manager

short and sweet

Customer review rating 4.2/5

Charlotte N. Couples - 19/08/2019 Confirmed reviews ALL

I enjoyed my stay at Pullman Dakar. Check in experience was great and quick and overall stay was great.

Dear Mrs N., Our staff welcomes each guest with spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your stay among us. Looking forward waiting you soon at Pullman Dakar Teranga. Best regards. Awa Diop Diagne Quality Manager

Service is not in line with a 5 star hotel. More like a 3 star or below.

Customer review rating 4.2/5

M. K. Business - 04/08/2019 Confirmed reviews ALL

I am amazed that someone that stays at your Presidential Suite can’t get anything special, worse I get nickeled and dimmed at breakfast because I am with someone, when I clearly stated at check in that my breakfast will be for 2. Ndongo is the best you have when it comes to service.

Dear Mr Makhtar K. , Firstly, thanks a lot for choosing to stay with us and taking out time to post your review on Trust You. Thank you very much for providing us a well detailed review of your experience and for highlighting the service that made your stay enjoyable. Regarding breakfast, we are very sorry for this misunderstanding and the inconvenience caused. Please allow us to express our sincerest apologies For compensation, we offer you 4000 Leclub points in addition to the extra breakfast already offered. Be assured that corrective measures are taken to prevent such a situation from happening again. We appreciate your sharing and it is our hope that you will give us the opportunity to better serve you in the near future. Looking forward waiting you soon in Pullman Dakar Teranga, Best regards. Awa Diop Diagne Quality manager
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