Mercure La Rochelle Vieux-Port Sud Hotel 4 stars

Customer review rating 4.2/5 5,785 reviews

Mercure La Rochelle Vieux-Port Sud Hotel
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+ 23 Services

Hotel extras

  • Panoramic view of the Old Port and the Tours de La Rochelle towers

  • Restaurant open for lunch and dinner and lounge bar

  • 10,764 sq. ft. (1000 m2) for your seminars and cocktail parties

  • Free private parking available

  • Located a stone's throw from the train station and La Rochelle Aquarium

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request (Nearby)
  • Tennis
  • Beach and water sports
  • Bicycles rental (Nearby)
Business services
  • 20 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure La Rochelle Vieux-Port Sud Hotel

Quai Louis Prunier
17000
la rochelle
france

Tel: +33546506150

Check-in from 15h00

Check out up to 12h00

  • FROM AIRPORT :  ILLICO 2 DAMES BLANCHES

  • FROM CITY CENTRE :  ILLICO 1a, 1b, 3 AQUARIUM/GARE SNCF

  • By plane

    BORDEAUX MERIGNAC At 150km / 93 miles

  • By plane

    LA ROCHELLE LALEU At 5km / 3 miles

  • By car

    LA ROCHELLE 33 At 35km / 21 miles

  • By train

    LA ROCHELLE VILLE At 0km / 0 miles

GPS :46.153824, -1.149509

Companies

  • ALSTOM 2.0 km / 1.0 mi
  • ANGIBAUD DEROME 3.0 km / 1.0 mi
  • BOLLORE 6.0 km / 3.0 mi
  • BRUNSWICK 2.0 km / 1.0 mi
  • CARL ZEISS 4.0 km / 2.0 mi
  • EQIOM 7.0 km / 4.0 mi
  • LEA NATURE 4.0 km / 2.0 mi
  • PORT DE COMMECE 6.0 km / 3.0 mi
  • RHINOS GROUPE 4.0 km / 2.0 mi
  • STELIA 32.0 km / 19.0 mi
  • UNIVERSITE LR 0.0 km / 0.0 mi
Companies

Your meetings and events

We have 10,762 sq. ft. (1000 m²) of meeting space, accommodating up to 300 people and split across 6 large rooms, 5 offices and a large hall measuring 1722 sq. ft. (160 m² ).All of our meeting rooms benefit from natural daylight and are fully equipped, including free WIFI access.Make the most of our expert assistance, advice and event-organizing services to make sure everything goes to plan for your stay in our beautiful town of La Rochelle.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

  • Video equipment

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

We offer different types of rooms to suit different tastes. However, all of our rooms are decorated in the style of a ship cabin regardless of whether you choose a double or twin room.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: Harbour view, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Classic Room with port view and 1 double bed

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Classic Room with 1 king-size bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone
Rooms

Our restaurants and bars

L'OCEANIDE

Type of cuisine: French

Panoramic restaurant with views over the harbor and historic towers of La Rochelle. Traditional cuisine, à la carte and set menus.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure La Rochelle Vieux-Port Sud Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,785 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,284 reviews

Excellent friendly staff.

Customer review rating 4.2/5

Elisabeth M. Couples - 21/03/2020 Confirmed reviews ALL

A lovely treat for us which we will be repeating

Dear ELISABETH M., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natacha JOUGLAR Chef de Réception

Great location.

Customer review rating 4.2/5

Anonymous Business - 28/02/2020 Confirmed reviews ALL

Pleasant.

Dear AVRAM F., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natacha JOUGLAR Chef de Réception

Good choice in La Rochelle

TripAdvisor rating 3.5/5

Sharky010 Couples - 14/01/2020 TripAdvisor review

This hotel is well positioned close to the railway station, the old port and the new marina areas. It has good facilites and a a restaurant overlooking the harbour offering good food at reasonable prices.

Central

Customer review rating 4.2/5

Raychapman Couples - 12/01/2020 Confirmed reviews ALL

Great

DearMr C., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume DUBOS Assistant Chef de Réception

Great position overlooking the harbour. Friendly staff.

Customer review rating 4.2/5

Janv Couples - 02/01/2020 Confirmed reviews ALL

This was our third stay at the hotel during Christmas week. La Rochelle is beautiful, with lots of things to see and do. The hotel is next to the aquarium with excellent views over the old harbour. Easy walk to the harbour, old town, market and beach. Staff are very welcoming and rooms are clean and well equipped, including tea making facilities and a small fridge.

Dear Mr V., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume DUBOS Assistant Chef de Réception

excellent stay

Customer review rating 4.2/5

Paul Business - 19/12/2019 Confirmed reviews ALL

hotel provided service exactly as expected

Dear Mr. P., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume DUBOS Assistant front office manager
Customer review rating 4.2/5

Joe Friends - 17/12/2019 Confirmed reviews ALL

Nice hotel with friendly staff. However, in room coffee making facilities let the side down. In room cups were made of cardboard. Also, restock of coffee was not overly reliable and milk was a strange concentrated variety.

Dear Mr F., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guilaume DUBOS Assistant Front office manager

Lovely Stay

Customer review rating 4.2/5

Iain B. Couples - 06/12/2019 Confirmed reviews ALL

Lovely stay, staff very friendly, pleasant and helpful. Room was modern, comfortable and well equipped, parking was especially useful for our visit.

Dear IAIN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natacha JOUGLAR Chef de Réception

Satisfactory,one or two areas could be better with a Hotel in that price bracket

Customer review rating 4.2/5

Timothy E. Couples - 06/12/2019 Confirmed reviews ALL

Service was good.Room very small,one chair for two people so someone has to sit on the bed. Did not bother with morning tea in the room as I cannot take hot drinks out of paper cups,again when you pay for a decent hotel this is not expected.

Dear TIMOTHY E., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natacha JOUGLAR Chef de Réception

A refaire.

Customer review rating 4.2/5

Frances Couples - 03/12/2019 Confirmed reviews ALL

Very enjoyable, although the room was quite small, and the bathroom more like a cupboard, with no separate toilet.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Natacha JOUGLAR Chef de Réception

Rainy visit to La Rochelle

Customer review rating 4.2/5

Brian T. Families - 03/12/2019 Confirmed reviews ALL

We arrived earlier than originally anticipated. The rooms were ready and the check-in process was expedient. We we’re warmly welcomed, despite the very dull weather. The adjoining rooms were clean and well presented. It is only a short walk to the shopping centre, but the weather made it a little uncomfortable. By the time we arrived back at the hotel we were soaked. Hot showers, with excellent shampoo/conditioner were the order of the day. The hotel’s hair driers were very effective in helping to dry our cloths. Dinner at the restaurant was well prepared with generous servings and reasonable wines. Adjourning to the rooms was pleasant. The TV functions allowed us to watch a film in English language. A comfortable bed, warm a cosy followed by a hearty breakfast the following morning prepared us well for our visit to the La Rochelle Aquarium, suitably located next to the hotel. Despite the weather, the family enjoyed our visit to La Rochelle, mainly thanks to the warm hospitable welcome at Hotel Mercury. We will be back....

Dear BRIAN T., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natacha JOUGLAR Chef de Réception

Rugby weekend

Customer review rating 4.2/5

Anonymous Couples - 02/12/2019 Confirmed reviews ALL

We were pleased with the hotel location for access to the town and Vieux Port however there was a car rally on the area opposite the hotel - and our room. On the Saturday this was noisy and commentary started at around 7.30 am and more commentary and prizegiving at midnight going on until after 2 am. We were not warned about this before or during check-in. Friends staying at the same hotel who booked via your site were contacted beforehand and given the option to cancel for a full refund. On check out we remarked on the noisy car rally event and a brief apology was made.

Dear MAUREEN D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natacha JOUGLAR Chef de Réception

disappointing

TripAdvisor rating 3.5/5

louisee172 Couples - 25/11/2019 TripAdvisor review

bathroom dangarous should have a bath mat as nearly slipped over in shower,bar area very small for size of hotel, should have some form of bar meals,snacks avalaible as you dont always want a full meal.

Dear Louise, Thank you for choosing our hotel for your recent stay in La Rochelle and taking time to write a review on TripAdvisor. About the size of the bar and the bathroom, we regret that the standard of our hotel did not match with what you were expected. We'll share your comments with relevants people in order to improve the quality of our product. Sincerely, Guillaume DUBOS Assistant front office manager

Comfortable hotel, good location

Customer review rating 4.2/5

Geoffrey T. Couples - 23/11/2019 Confirmed reviews ALL

Excellent stay. comfortable and convenient. Exceptionally helpful reception staff

Dear GEOFF T., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natacha JOUGLAR Chef de Réception

Clean, welcoming and relaxing.

Customer review rating 4.2/5

Clare Friends - 20/11/2019 Confirmed reviews ALL

Fantastic location and excellent hotel providing us with all we wished for. Will visit again.

Dear Mrs. A., We very much appreciate your comments regarding your stay at the hotel Mercure La Rochelle Vieux-Port Sud. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume DUBOS Assistant Chef de Réception
Customer review rating 4.2/5

Anonymous Couples - 20/11/2019 Confirmed reviews ALL

A very small room for the price. Nowhere comfortable to sit. Paper cups for hot drinks is a no no. As are plastic cups for drinking water. These should be china and glass.

Dear DAVIES A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will share it with our direction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillaume DUBOS Assistant Chef de Réception

Perfect location with parking but room on small side.

Customer review rating 4.2/5

Allan V. Families - 18/11/2019 Confirmed reviews ALL

Very smooth reception and welcome with very convenient parking on arrival. Breakfast very good. Bar service in evening a bit slow. Hotel just let down by size of the twin double room I booked, especially when with son in law on rugby trip! Check out was fine and reception very readily adjusted the bill to redeem my points

Dear ALLAN V., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natacha JOUGLAR Chef de Réception

ideal hotel for good quality stopover experience

Customer review rating 4.2/5

Joy S. Couples - 14/11/2019 Confirmed reviews ALL

polite, helpful staff, comfy bed, good food

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume DUBOS Assistant front office manager

Very good overall, but breakfast could be better

Customer review rating 4.2/5

Philippe Couples - 04/11/2019 Confirmed reviews ALL

Room was spacious, clean, quiet, well insulated (no noise). Very good bedding. The breakfast could have been better: scrambled eggs, sausages and bacon were fine, but the viennoiseries were of a very average quality.

Dear Mr P., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guillaume DUBOS Assistant Chef de Réception

Another excellent overnight

TripAdvisor rating 3.5/5

Stephen P Couples - 04/11/2019 TripAdvisor review

Warm welcome as always. Excellent privilege room and welcome drink. Breakfast very good and the room is bright and airy with excellent views outside. I particluarly enjoyed the Halloween surprises. I will return.

Dear Stephen, Thank you for choosing the Mercure La Rochelle Vieux-Port for your stay and taking time to share your experience with us. What a delighted to read your comment and notice that you totally enjoy your stay in our hotel and that we met all your expecations with the location, the cleanliness and our services.Thank you for your kind words! It will be a real pleasure to welcome you back, we hope to be live up to your last experience. Sincerely, Guillaume DUBOS Assistant front office manager
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