Hotel Mercure Paris CDG Airport & Convention 4 stars

Customer review rating (ALL Rating) 3.9/5 1,638 reviews

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Right in the heart of the airport

  • Stunning views of the slopes

  • Heated indoor pool and fitness room

  • 18 seminar, training and convention meeting rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Hotel Mercure Paris CDG Airport & Convention

Roissypôle Ouest, Route de la Commune, Cedex
95713 ROISSY CHARLES DE GAULLE
France

GPS:49.00759, 2.54931

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

L'ESCALE

L'Escale restaurant offers authentic produce cooked with passion by our Chef and team. The menu and daily specials change with the seasons to guarantee you fresh ingredients that will satisfy all your cravings.

Your meetings and events

The Convention space measuring 8611 sq. ft. (800 m²) comprises 10 rooms, perfect for your seminars and meetings. The BoardMeeting area offers panoramic views of the airport runways from the 9th floor. Our Event Manager and IT Solutions Manager are more than happy to offer advice and assistance. Our in-house experts - that is, the dedicated Event Manager and IT Solutions Manager - step up to provide advice and assistance from start to finish.

Room descriptions and layouts

18 

meeting rooms

From 1 to 210 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Stay at the Mercure Paris CDG Airport and Convention and benefit from our large bedrooms and suites with upscale bedding and amenities, triple-glazed soundproofing, WiFi, and air con for greater comfort.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,638 reviews

TripAdvisor Rating  3.5/5  1,309 reviews

No sleep

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Clean hotel but we got absolutely no sleep since our neighbors were having a party until about 3am. We had to get up at 5am for an early (and long) overseas flight. I was a waste of our money. We were really disappointed that we had to call the reception and ask them to do something about it while that sound level must have been heard across the whole hotel.

hotel reception staff

Customer review rating 1.5/5

J Business - Confirmed reviews ALL

The attitude of the staff at the hotel reception was terrible. The staff, who were young women, were not hospitable at all: they did not make eye contact, started doing other things while we were doing our business, and did not explain anything about the hotel. I am currently living in France and have had the opportunity to stay in many hotels, but I was surprised at this terrible treatment in a 4-star hotel. I am a Gold member and when I asked about my benefits, there was no response and when I was dismayed, a colleague who worked next door joined Help. My guest also checked in at a slightly different time and was unluckily assigned to the same staff member, who was appalled at how badly he was treated. However, the person in charge at check-out the next day was very competent and there were no problems at all!

Customer review rating 5.0/5

Jm Solo - Confirmed reviews ALL

Very pleasant staff.

ok

Customer review rating 4.0/5

B. Business - Confirmed reviews ALL

tres belle hotel, excellent personnel

NICE TEAM

Customer review rating 4.5/5

Corinne Business - Confirmed reviews ALL

VERY HAPPY WITH ALL THE STAFF

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Other web-users rate our hotel

  • 325 reviews 7.2/10 Location
  • 766 reviews 6.1/10 Room
  • 833 reviews 7.1/10 Service
  • 21 reviews 6/10 WiFi
  • 335 reviews 3.4/10 Food
  • 250 reviews 5.4/10 Cleanliness
  • 197 reviews 6.2/10 Breakfast
  • 195 reviews 3.1/10 Value

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