Hotel Grand Mercure São Paulo Ibirapuera 5 stars

TripAdvisor rating 4.0/5 1,518 reviews

Hotel Grand Mercure São Paulo Ibirapuera
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+ 25 Services

Hotel extras

  • Located alongside Ibirapuera Park, with easy access to Avenida Paulista and São Paulo Expo

  • Features the only helipad in Ibirapuera

  • 13 events rooms with facilities for corporate meetings and social events

  • Free WIFI in the apartments and events areas

  • Pet-friendly hotel (accepts small pets)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool undergoing refurbishment
  • Fitness centre
  • Sauna
  • Outdoor tennis court
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Hotel Grand Mercure São Paulo Ibirapuera

Rua Sena Madureira 1355 Bloco 1
IBIRAPUERA
SAO PAULO - SP
04021051
são paulo
brazil

Check-in from 14h00

Check out up to 12h00

  • AACD :  Lilás AACD

  • By plane

    CONGONHAS At 5.5km / 3.42 miles

  • By plane

    SAO PAULO GUARULHOS At 13km / 8.08 miles

  • By helicopter

    ON LOCATION At 0.1km / 0.06 miles

  • By car

    RODOVIA BANDEIRANTES At 5km / 3.11 miles

  • By car

    RODOVIA DOS IMIGRANTES At 3km / 1.88 miles

  • By car

    RODOVIA DUTRA At 12km / 7.5 miles

  • By train

    BARRA FUNDA At 15km / 9.32 miles

GPS :-23.592651, -46.64938

Companies

  • ALCATEL 9.0 km / 5.59 mi
  • BANK OF AMERICA 1.5 km / 0.93 mi
  • BEAR STERNS 2.0 km / 1.24 mi
  • BNP PARIBAS 3.0 km / 1.86 mi
  • COLGATE 1.2 km / 0.75 mi
  • CREDIT SUISSE 2.0 km / 1.24 mi
  • DMB & SALLES 0.5 km / 0.31 mi
  • FORD MOTORS 16.5 km / 10.25 mi
  • GENERAL ELETRIC 3.0 km / 1.86 mi
  • GENERAL MOTORS 13.5 km / 8.39 mi
  • GOLDMAN SACHS 2.0 km / 1.24 mi
  • HONDA 0.5 km / 0.31 mi
  • IBM 2.3 km / 1.43 mi
  • JP MORGAN 2.5 km / 1.55 mi
  • PICKER DO BRASIL 0.6 km / 0.38 mi
  • SCANIA 13.5 km / 8.39 mi
  • UBS 2.0 km / 1.24 mi
  • UNILEVER 1.61 km / 1.0 mi
Companies

Your meetings and events

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Audio and video equipment

  • Videoconferencing

  • Lectern

  • Day light

  • Syndicate rooms

  • WIFI access

  • Airconditioned meeting room

  • High speed transmission line

  • Hotel connected to conv. centre

  • Slide projector

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Elegant rooms offering cutting-edge technology to make your stay even more enjoyable. Stay connected with our broadband/Wi-Fi solutions and intelligent voicemail and fax software.

Upper-level Room King Bed

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Mini Bar

Upper Room, Double Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Mini Bar

Upper-level Twin Room

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Mini Bar

Executive Room King Size Bed

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • High speed internet
  • Mini Bar

Superior King Room -adapted for reduced mobility with 1 king size bed.

Accessible room
  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Mini Bar
Rooms

Our restaurants and bars

AQUARELLE

Type of cuisine: International

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

P. VERGER

Type of cuisine: International

Closed for dinner on Sundays.

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BOULANGERIE GRAND MERCURE

Type of cuisine: Cafe

The Mercure Boulangerie offers French specialties, such as croissants, brioches, quiches and cakes that can be enjoyed in the hotel's lobby or alfresco on the terrace.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ABOO WINE LOUNGE BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hotel Grand Mercure São Paulo Ibirapuera

100% genuine reviews from our guests

Find out more
tripadvisor

TripAdvisor Rating 4.0/5

1,518 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Stay July 2019

TripAdvisor rating 4.0/5

S9554TWmichaelr Business - 22/07/2019 TripAdvisor review

The hotel was welcoming but a large part of the hotel was being refurbished so there were almost no other guests. the rooms are larger than usual but the bathrooms are tired and need updating as does the furniture in the bedrooms. Breakfast is good and bed comfortable. Location is not so good but we knew that. I was there for one night

Dear S9554TWmichelr, We appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. Your observations are very important and will be used to continuously to improve the quality of our services. In the next visit to Sao Paulo, we hope to see you again, and so, once again we work for your greatest comfort and satisfaction. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good

TripAdvisor rating 4.0/5

acmfd Couples - 24/09/2018 TripAdvisor review

The hotel is great, friendly and very polite staff,The room is like home away from home.Breakfast is perfect with a huge variety.It is close to many places and right next door to Ibirapuera.15 min from Congonhas.

Dear Acmfd, We very much appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Valentine's Day

TripAdvisor rating 4.0/5

lsarrouf Couples - 17/06/2018 TripAdvisor review

very suitable to celebrate Valentine's Day . very suitable for eating the Valentine's Day, comfortable environment, exquisite decoration, breakfast more than expected, very yummy.rooms well maintained, courtesy of the staff, booking made by the site very easy, everything went right!

Dear Isarrouf, We are very thankful and proud to receive your great comments regarding your experiences at Grand Mercure São Paulo Ibirapuera. I will share your comments with our team.The valentine´s day is a very special date and I glad that you had a good stayed with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very comfortable, good location, good restaurant

TripAdvisor rating 4.0/5

210marioantonios Couples - 12/04/2018 TripAdvisor review

Very well localized and comfortable, with two good restaurants. Good breakfast. One block distant from Ibirapuera Central Park, and at same block in front at Universidade Federal de São Paulo, Administrative Center.

Dear Mario, We are very thankful and proud to receive your great comments regarding your experiences at Grand Mercure São Paulo Ibirapuera. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

LACK OF RESPECT

TripAdvisor rating 4.0/5

RUBENS J Couples - 04/10/2017 TripAdvisor review

There was no upgrade room. No amenities. We asked lunch for the service room. ( both dishes were incorrected, we complained about it , they sent 2 desserts like courtesy, but they charged our requests). We called a masseuse and they charged us because they have a spa in the hotel. But we are free to call someone outside better .... Horrible place ....

Prezado Senhor Rubens Junior, O Grand Mercure São Paulo Ibirapuera agradece por compartilhar conosco a experiência vivenciada em nosso hotel. Lamentamos profundamente não termos correspondido às suas expectativas, nosso principal objetivo é buscar a excelência nos nossos serviços para a satisfação de nossos hóspedes. Suas colocações realmente são muitos importantes, infelizmente nesta sua estadia não foi possível conceder o upgrade pois não tínhamos disponibilidade, mas pude verificar que em suas 2 ultimas estadias o upgrade foi oferecido. Em relação ao jornal, não dispomos de jornais impressos, hoje a rede Accor está trabalhando com o aplicativo Press Reader o qual o senhor pode baixa-lo gratuitamente e ter acesso a uma série de jornais e revistas, durante sua estadia. Suas observações sobre Alimentos e Bebidas foram discutidas com o responsável e as orientações à equipe foram feitas para que essas situações não se repitam, pedimos desculpas se a sobremesa enviada o desagradou, não era essa a nossa intenção. Esperamos ter a oportunidade de recebê-los novamente no Grand Mercure Ibirapuera e poder reverter esta impressão vivenciada anteriormente. Atenciosamente,

One night without breakfast!

TripAdvisor rating 4.0/5

DaniellaC376 Family - 16/05/2017 TripAdvisor review

Everything perfect apart from the huge breakfast that is offered in this hotel but not included. Staff were very nice and everything else, the only thing that don't make sense is not to offer that service included

Dear Daniella C, We appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have two types of room rate. One with breakfast include and another one with no breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Marvelous stay

TripAdvisor rating 4.0/5

jlhoeffel Couples - 06/03/2017 TripAdvisor review

We stayed at Grand Mercure São Paulo Ibirapuera for 4 nights and it was excelent. Amazing view from the Suite, excelente breakfast and very helpful staff. Everything was perfect and we totally recomend this Hotel. Superb location as well.

Dear Mr. Hoeffel, We very much appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great!

TripAdvisor rating 4.0/5

100hweber Business - 30/10/2016 TripAdvisor review

The check in was swift and gently addressed. The rooms was very well furnished, clean and very comfortable. At all time the staff attention was kind, gentle and professional. It was a great experience.

Dear Henrique W, We very much appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect until the time of departure.

TripAdvisor rating 4.0/5

reneaugustoa Business - 01/02/2016 TripAdvisor review

The hotel has good structure, search quality service within your five-star profile. The room is great. It was perfect until the time of checkout. I was not well attended by the staff at the source. Employees of outsourced service hotel valets, playing and discussing personal things. I had no assistance to call the taxi.

Dear Rene Augusto A, We very much appreciate your comments regarding your stay at the Grand Mercure Hotel Parque do Ibirapuera. It is always a pleasure to receive feedback. I am sorry that your departure experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely,

Splendid

TripAdvisor rating 4.0/5

jweidig Family - 24/01/2016 TripAdvisor review

Place to be copied Excellent hotel, prime location, exquisite rooms, the environment around the hotel upgraded, nice, all staff friendly and ready to satisfy all the needs of its guests, breakfast unique

Dear Jweidig, We very much appreciate your comments regarding your stay at the Grand Mercure Hotel Parque do Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

weekend getaway

TripAdvisor rating 4.0/5

MICHELVENTURA Couples - 18/12/2015 TripAdvisor review

This hotel continues to be a SOFITEL in every aspect, with the advantage of not being so pricy. We recommend it in every aspect, from its location, to the staff, quality and so on. Definately worth it.

Dear MICHELVENTURA, Thank you for taking your time to share your comments about your stay with us. It is a great pleasure to know that you decided to stay at Grand Mercure hotel in your visit to São Paulo. We feel very honoured to know that you appreciated the services provided by our team. Comments like the ones you shared, certainly moves us forward to achieve the excellence in service. Once again thank you very much for your feedback, and if your travels should bring you back to the city we do look forward to welcoming you back at Grand Mercure hotel. Best Regards,

Sao Paulo meetings

TripAdvisor rating 4.0/5

Sugarmeetings Business - 02/11/2015 TripAdvisor review

I arrived at 8:30 PM straight into a business dinner, with very wrinkled suits and shirts for the following morning. The staff was very helpful in getting everything ready for my next day, and all my cloths perfectly ironed were delivered at 7 AM. Breakfast was always less than 15 minutes.

Dear Sugarmeet, We very much appreciate your comments regarding your stay at the Grand Mercure Hotel Parque do Ibirapuera. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Maria Santos

bad room location

TripAdvisor rating 4.0/5

waldomiroe Business - 22/06/2015 TripAdvisor review

bad location room next to lifts , with extreme noise and unwillingness of officials Emau service and rudeness of the staff to solve the problem . Total disinterest in attending to the guest and neglect of a loyalty member of Le Club

Dear waldomiroe, Thank you for taking the time to tell us about your experience at the Grand Mercure Hotel Parque do Ibirapuera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Maria Santos

Very good place but old fashioned hotel

TripAdvisor rating 4.0/5

FHOM Family - 27/05/2015 TripAdvisor review

Hotel place is very good, near Ibirapuera park. Hotel service is very good and room is clean. Very good brasserie. But hotel need urgent a renovation. Very old. It´s only not worst than Mercure Laffayet in Paris.

Good Hotel!

TripAdvisor rating 4.0/5

ciclus Business - 27/05/2015 TripAdvisor review

The hotel is in a good location, next to Ibirapuera Park, nice room, big bed, good shover, staff is always friendly. I stayed there for bussines and have no complains, the only issue was a double charge from the restaurant, but is was quickly solved at the checkout.

Dear Eduardo S, We very much appreciate your comments regarding your stay at the Grand Mercure Hotel Parque do Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

My Home in Brazil

TripAdvisor rating 4.0/5

msalomao2015 Business - 06/04/2015 TripAdvisor review

This hotel has the best team members I have seen in a hotel. They are helpful, caring and incredibly attentive to your needs. I am happy to call Grand Mercury Park Ibirapuera, my home, when visiting Sao Paulo. The gym could get a bit of an improvement. Besides the cleanliness and attentive staff, I wish the gym had better work out equipment.

Dear msalomao2015, We very much appreciate your comments regarding your stay at the Grand Mercure Hotel Parque do Ibirapuera. It is always a pleasure to receive positive feedback. Thank you for the kind words!It is very gratifying to know that you had such a good experience in our hotel and our team made everything for you to have a pleasant stay. It is very nice to listen that Grand Mercure is our home in Brazil. We will share our comments with them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It is good for quick stay

TripAdvisor rating 4.0/5

Vinicius A Business - 30/09/2014 TripAdvisor review

I have spent much time in check-in and check-out even completed all information on site. The room was clean and simple, as the hotel is old the window doesn't close properly, this happened with me before in the last time I stayed there, the avenue noise inside the room turns loud. Good shower. It is good for quick stay.

Dear Guest, Thank you for your review. Your feedback plays an important role in better understanding the perception of our customers. Regards, Alejandro Geis

Pleasantly

TripAdvisor rating 4.0/5

Paulo Renato B Couples - 17/09/2014 TripAdvisor review

Very good hotel with attentive staff. Good breakfast. It´s near the Ibirapura Park, you can go walking. The hotel is less 10 min from the downtown and there you can go to many touristic places. Thank you

Dear Guest, Thank you for kind comments about your stay at Mercure São Paulo Ibirapuera. We are delighted that our staff provide you an excellent service. All your comments are very importante to the continued improvement and growth of the hotel and our team. We are waiting for next stay at Mercure São Paulo Ibirapuera. Sincerely, Alejandro Geis.

Good property and really friendly staff. Comfortable!

TripAdvisor rating 4.0/5

JVSukkarieh Couples - 20/06/2014 TripAdvisor review

This property would be a solid 4 or 4.5 stars in Australia. Clean and very large comfortable rooms! Own coffee machine in room! Great pillows and firm bed. Breakfast was very nice! Fresh fruit and coconuts with coco water available. Great location right beside the park... Lovely for walks and great view.

Dear JVSukkarieh , Thank you very much for taking part of your time to write a review about our hotel! It is a great honor to be known by the service provided by our team during our stay. Once again we want to thank you for your review and it will be a great pleasure to welcoming you soon. Regards, Alejandro Geis

Without infamy and without praise

TripAdvisor rating 4.0/5

Tasso13 Business - 10/06/2014 TripAdvisor review

I’ve been hosted in this hotel for a business week, beginning of June 2014. Location is quite good, pretty close to Ibirapuera park (Sao Paulo “Central Park”). Hotel lobby is quite nice and hotel staff is very kind. Breakfast buffet is extremely good, several variety of good quality food. Unfortunately there are few cons: room furniture are quite old, there aren’t double windows and since the hotel is barely beside a motorway the room is quite noisy, but the worst things is the extreme poor wifi quality, in the room was almost impossible to browse and/or do anything else on the web. At lobby floor the same network was enough good, but still too slow. Nevertheless the room was clean. In conclusion, if you plan to stay there only for few days for business it’s fine, on the contrary forget it for vacation purpose or for longer period.

Dear Tasso13, Thank you for your review. Your feedback plays an important role in better understanding the perception of our customers and we truly apologize for the negative experience you had in our room. Regarding our room, due to renovation in our hotel rooms, unfortunately the delivery time had to be extended, but please rest assured that we are taking actions to speed our renovations and delivery. On this stay we failed, but, we hope you can give us another opportunity. Please contact my office on the occasion of your next stay so that we can repair this bad impression that you had. I hope to welcome you again on your next trip to Sâo Paulo. Alejandro Geis– General Manager
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