Grand Mercure São Paulo Ibirapuera

Grand Mercure São Paulo Ibirapuera 5 stars

Customer review rating (ALL Rating) 4.5/5 1,148 reviews

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Hotel extras

  • We are a pet friendly hotel. Charges apply.

  • Try a mil folhas pastry at Bolangerie do Grand, voted the best in LA by NY

  • Hotel in São Paulo with pool, sauna, gym and tennis court

  • Hotel with the only helipad in the Ibirapuera region

  • 10-minute drive to Sao Paulo - Congonhas Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Grand Mercure São Paulo Ibirapuera

Rua Sena Madureira 1355 Bloco 1, IBIRAPUERA
04021051 SÃO PAULO
Brazil

GPS:-23.592651, -46.64938

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Room descriptions and layouts

12 

meeting rooms

From 1 to 350 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Elegant rooms offering cutting-edge technology to make your stay even more enjoyable. Stay connected with our broadband/Wi-Fi solutions and intelligent voicemail and fax software.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,148 reviews

TripAdvisor Rating  4.0/5  1,557 reviews

Customer review rating 3.0/5

David B. Business - Confirmed reviews ALL

The curtains in the room were shabby and let in lots of light, and I had room service & the pizza was cold

People and staff extremely nice

Customer review rating 4.5/5

Maria O. Business - Confirmed reviews ALL

The staff was totally proper and kind. Would go back a million times!

well located

Customer review rating 3.0/5

Andrea Business - Confirmed reviews ALL

The stuff very good, breakfast also. The room 816 was not properly clean (bathroom cilling, shower and door with MOLD ( Mofo), under the bed dust. On the rook 916 ( probably) over the room I was there was a cupple fighting ( agresion) I needed to call the reception at 01:00. This was for almos 30 min. I almost call the police, it look like the man was heating the woman hard.

Dear Andrea P., Thank you for taking the time to tell us about your experience at the Grand Mercure São Paulo Ibirapuera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diogo Morais General Manager

Great breakfast

Customer review rating 3.5/5

Michael Business - Confirmed reviews ALL

Great breakfast Check in procedure takes way to long Very friendly staff Rooms are not sound proof : both nights lots of noise from other guests in other rooms and from the ventilation system

Still good hotel but service is not the same as before

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

I like the hotel, breakfast was great, but services wasn’t. On check in, I arrived at 4pm and there was no room ready for me. I was requested ro wait without forecast of when the room will be available, and I far as I could see, that was happening with other guests too. After a lot of insistence they decided to give me an upgraded room that was ready, but that was not heir first option to solve the issue. When arrived at the room a lot of amenities was missing like soap bar and shampoo and conditioner…

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Other web-users rate our hotel

  • 155 reviews 8.8/10 Location
  • 525 reviews 6.5/10 Room
  • 529 reviews 7.9/10 Service
  • 22 reviews 5.2/10 WiFi
  • 290 reviews 8.5/10 Breakfast
  • 181 reviews 4.7/10 Cleanliness
  • 161 reviews 8/10 Food
  • 136 reviews 8.3/10 Amenities

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