Hotel - Mercure Orléans Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Orléans Centre Hotel

4.0/5 1,104 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00H00 - 24H00
    • Opening hours : Week-end 00H00 - 24H00

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

CHRISTIAN DIOR12 km / 7.46 mi L'OREAL10 km / 6.21 mi
HONDA10 km / 6.21 mi SERVIER0.8 km / 0.5 mi

Congress centre

PARC DES EXPOSITIONS5 km / 3.13 mi

Your meetings and events

With 3 meeting rooms each boasting WiFi and natural lighting, the Mercure Orléans Centre hotel can accommodate up to 100 people.Our rooms are fully equipped for any type of meeting and, what's more, our team are on hand to advise and assist you in organizing your events

Mercure Orléans Centre Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GIEN 15 m2 2 m 0 0 4 0 0
SULLY 30 m2 2 m 25 15 25 15 0
CHAMEROLLES 50 m2 2 m 35 20 35 25 30
CHATILLON 50 m2 2 m 35 25 35 25 30
CLERY 50 m2 2 m 35 25 3 25 30
MEETING 1+2+3 150 m2 2 m 130 60 100 75 100
    • Screen
    • Flipchart
    • Soundproof
    • Audio and video equipment
    • Indoor and Outdoor facilities
    • Office
    • Day light
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Fine Cuisine
    • Accommodation
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

We offer different categories of rooms to suit your needs. Our Standard rooms overlook the Loire or le pont de l'Europe bridge, our Superior Rooms overlook the old town and our Privilege Rooms benefit from a wide range of services.If you are travelling with your family, we also offer spacious rooms with 2 double beds or 1 double bed and a sofa bed that transforms into twin beds.

  • 111 rooms
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 4,161 reviews

Our guest reviews for
Mercure Orléans Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,104 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Lyubov Business - 09/02/2020 Confirmed reviews ALL

Very old rooms, definitely needs renovation. Hairdryer is from 70's In general really overpriced Poor breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear LIUBOV U., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orléans Centre Bords de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie D. Directrice Mercure Orléans Centre Bords de Loire

Pauline Business - 13/01/2020 Confirmed reviews ALL
« Good »

Everything is fine, except that I am Accor hotel member and I was not told that I should present the card when I do the booking. As I am traveling with work, an agency is doing the booking on my behalf and mention my membership number but apparently no points are credited on my account. Also, I discovered this membership as I was told by my colleagues. I would suggest the staff is offering it when they see someone coming back often. But the staff is really nice, I really enjoy staying at this hotel

David Couples - 09/01/2020 Confirmed reviews ALL
« Excellent »

Highly professional and polite receptionists.. lovely room. Upgraded to suite. Very pleasant.. Let down only by the restaurant and servers..

Anonymous Families - 30/12/2019 Confirmed reviews ALL
« noisy room, both internal (noisy air conditioning at night), and dispute in the hallway at 1:30 AM »

check-in was was ok, room generally ok, restaurant ok, but the points above were disturbing and lowered our experience very much

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACQUES V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orléans Centre Bords de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Duclos Directrice Mercure Orléans Centre Bords de Loire

D K. Business - 22/12/2019 Confirmed reviews ALL
« Location and service very good; rooms lack outlets »

When traveling usually need my cell for alarm in the morning - amount of outlets in the room especially at night stand absolutely insufficient.

Jon Couples - 15/11/2019 Confirmed reviews ALL
« Central and friendly hotel »

Very friendly and helpful staff!! Good and clean room, nice bathroom and very good breakfast.

Ian B. Business - 07/11/2019 Confirmed reviews ALL
« It was good. Would stay again in this hotel »

Very nice. Up to the usual standard you expect from the Mercure chain.

Emily F. Business - 07/11/2019 Confirmed reviews ALL
« Bed Bugs! »

I checked in very late and immediately discovered bed bugs! I called to request a different room and the front desk clerk met me at a new room to exchange keys. He made no apologies and acted as if this were no surprise. How very disgusting and what a display of poor customer service. Yuck!

David B. Couples - 05/11/2019 Confirmed reviews ALL
« Mention that city restaurants are all closed on Sunday »

Very unclear information on parking which is right beside the hotel. Absolutely that you don't warn customers that you have no restaurant nor was here a restaurant open Sunday night for miles. Found a Pizza Hut take way. Can barely contain my holiday excitement. Room was fine with a balcony overlooking a nice building site. I will reconsider booking any longer with Accor

Chris J. Couples - 30/10/2019 Confirmed reviews ALL
« Lovely Hotel with Lovely Staff in a Lovely Setting »

Reception was very simple as we had registered online. We enjoyed a room with a balcony overlooking the River Seine. The evening meal and breakfast were excellent. And the lift service up to our room was one of the most efficient in any hotel we have stayed in - a lift arrived within a few seconds of pressing the button every time. The one problem we had was another guest parking so close to the driver's door of my car that I could not get in. I reported this to reception and it was quickly resolved. Well done the staff of the Mercure Orleans!

Robert Couples - 28/10/2019 Confirmed reviews ALL
« prima »

booking via Rode Michelin

Business - 27/10/2019 TripAdvisor review
« Good location close by city center »

Nice hotel with a great location. Walking distance from downtown and close to my office. Lovely staff. Only a darkest point, the burger had a burnt bun and crude meat in the middle. I will book it again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cendrine V, Thanks a lot for your comment. We are glad to read your satisfaction and do apologize for the darkest point you underlined. We will be happy to welcome you again. Best regards, Julie D. Hotel General Manager. Mercure Orléans Centre Bords de Loire

Couples - 23/10/2019 TripAdvisor review
« A short stay »

Our two night stay at the Mercure Orleans Centre Bords de Loire , was very good ,from arriving to our departure . Easy to find ,a large secure car park ,pleasant staff at the check inn ,a great choice for breakfast and a large comfortable room ,what more could anyone want

Our hotel has responded to the review
Our hotel has responded to the review

Dear, We wanted to thank you for taking the time to leave us such a nice comment. We hope to welcome you again one day, Best regards, Julie D. Hotel General Manager Mercure Orléans Centre Bords de Loire

Cendrine Business - 21/10/2019 Confirmed reviews ALL
« Enjoyable Stay »

Nice hotel with a beautiful view on the Loire. Staff is really friendly and I enjoyed my stay

R N. Couples - 17/10/2019 Confirmed reviews ALL
« A very good stop-over. »

The staff were excellent, the room very comfortable and the meal in the restaurant was good.

Paul C. Couples - 17/10/2019 Confirmed reviews ALL
« it was good »

as expected -comfortable, lovely bed, quiet, did not get my free drink voucher, was there one?

G. H. Couples - 16/10/2019 Confirmed reviews ALL
« pleasant overnight stay »

As usual our stay was pleasant

Anonymous Business - 14/10/2019 Confirmed reviews ALL
« Service Engineer »

Very good, some more options on breakfast menu.

Couples - 12/10/2019 TripAdvisor review
« Very good stay in a well managed property »

Attentive and welcoming staff in a very well positioned hotel. The hotel is very well located overlooking the Loire within easy walking distance of the town centre and the cultural attractions. A better than expected restaurant that offered good menu choice in a pleasant setting .

Our hotel has responded to the review
Our hotel has responded to the review

Dear, We want to thank you for your nice comment. We are happy to read that you clearly enjoyed your stay with us and hope to welcome you again in the future. Kind regards, Julie D. General Manager Mercure Orléans Centre Bords de Loire

Keith Couples - 08/10/2019 Confirmed reviews ALL
« Very good. »

Relaxing overnight stay

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