Novotel Metz Centre

Novotel Metz Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 1,184 reviews

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Description

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Outdoor heated swimming pool from May to September

  • Fitness center

  • Lounge bar and Gourmet Bar restaurant.

  • 9 rooms from 20 to 180 m² for meetings and seminars

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Metz Centre

Place des paraiges, Centre Saint Jacques
57000 METZ
France

  • By plane

    AEROPORT METZ NANCY At 20km / 12 miles

  • By plane

    LUXEMBOURG FINDEL At 60km / 37 miles

  • By helicopter

    LUXEMBOURG At 60km / 37 miles

  • By helicopter

    METZ NANCY LORRAINE At 25km / 15 miles

  • By car

    METZ CENTRE At 2km / 1 miles

  • By train

    LORRAINE TGV At 25km / 15 miles

  • By train

    METZ At 1km / 0 miles

GPS:49.117872, 6.179327

Companies

  • AGCO 17 km / 10 mi
  • BANQUE POPULAIRE 0 km / 0 mi
  • CAISSE D'EPARGNE 0 km / 0 mi
  • CREDIT MUTUEL 0 km / 0 mi
  • DLSI 2 km / 1 mi
  • FRANCE TRANSFO 11 km / 6 mi
  • LABO LEHNING 13 km / 8 mi
  • MANOIR BOUZONVILLE 30 km / 18 mi
  • MANOIR INDUSTRIE 50 km / 31 mi
  • POLE EMPLOI 1 km / 0 mi
  • POMPES GRUNDFOS 47 km / 29 mi
  • PSA 10 km / 6 mi
  • RENAULT - BATILLY 30 km / 18 mi
  • THYSSEN KRUPP 25 km / 15 mi
  • VIESSMANN 40 km / 24 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

GOURMET BAR

The Gourmet Bar by Novotel welcomes you to a trendy setting with a friendly atmosphere. Rapid service for lunches, a Sunday brunch, a family meal, baptisms or communions... trust us and get in touch!

Your meetings and events

Meeting@Novotel: where meetings equal success. Whatever the type of meeting, better your odds of success with the Novotel network Our years of experience have enabled us to develop a wealth of expertise when it comes to organizing meetings. See our catering brochure for our range of creative and delicious break-time options. All rooms are fully renovated and are equipped with a screen, video projector, free WIFI and air conditioning as well as mineral water, a note pad and pencil for each participant.

Room descriptions and layouts

10 

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

With their contemporary and completely modular design, Novotel's spacious rooms are true living spaces and can be adapted to suit all requirements The Novotel Metz Centre offers spacious rooms which can easily accommodate a family of 4. Choose the Executive Room and enjoy the bathrobes, Nespresso coffee machine and free minibar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,184 reviews

TripAdvisor Rating  3.5/5  1,257 reviews

Customer review rating 5.0/5

J. Business - Confirmed reviews ALL

excellent

Dear Benjamin J., We very much appreciate your comments regarding your stay at the Novotel Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène DALMAGNE Quality Manager

Convenient location, good hotel

Customer review rating 4.0/5

François Families - Confirmed reviews ALL

Arrived late for an early morning departure, sadly we could not use the swimming pool…

Dear Francois D., We very much appreciate your comments regarding your stay at the Novotel Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène DALMAGNE Quality Manager

Amazing location

Customer review rating 4.5/5

Keith D. Families - Confirmed reviews ALL

Entrance on ground level is very shabby. Once up to reception level the hotel is lovely and has everything you could need. Staff are very friendly. Rooms are in need of updating but had all you need, very nice toiletries. Breakfast was very good. Price really good and would recommend. Have already booked a return visit

Dear Keith Thomas D., We very much appreciate your comments regarding your stay at the Novotel Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène DALMAGNE Quality Manager

noisy, loud beds and uncomfortable....

Customer review rating 0.5/5

Lee H. Business - Confirmed reviews ALL

noisy rooms, beds are old and creaky (made a video) and uncomfortable in fact the springs were coming through the mattress. on second room there was a mattress topper to reduce the spring uncomfort. the rooms were damaged, and no bedside table. on arrival i provided our invoice address as the system had not put the right address (first time I had this issue) but on check out they had not changed anything even though my notes with correct addresses were stapled to documents..... really bad service and they just did not care....

Dear Lee H., Thank you for taking the time to tell us about your experience at the Novotel Metz Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hélène DALMAGNE Quality Manager

awful beds, noisy, old

TripAdvisor rating 1.0/5

hudsonsingermany Business - TripAdvisor review

on arrival the staff had wrong invoice address, I provided the right addresses (upon check out still completely wrong). first room was really noisy, I had a Video conference where the other people could not hear me. the bed was really creaky and the springs coming through the mattress (I have a video) second room was slightly more quieter and the bed mattress had a topper, but it still creaked (I am not heavy) my other 2 colleagues complained the beds were creaky and uncomfortable really not a good quality (Executive rooms) on check out the invoices were completely wrong and they could not solve it there. the reception did not care when I mentioned the issues either on the evening or morning, they were just interested in the holiday travellers who probably hardly use Accor chains. this was the worst Novotel I have booked and stayed at.

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