ibis Chambéry 3 stars

Customer review rating (ALL Rating) 4.2/5 1,043 reviews

Hotel extras

  • 24/7 reception desk

  • Easy access

  • Free parking

  • Sunny terrace

  • Close to main highways

Hotel location

ibis Chambéry

100, rue Eugène Ducretet
73000 CHAMBERY
France

GPS:45.595708, 5.896286

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN LOUNGE

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,043 reviews

TripAdvisor Rating  3.5/5  591 reviews

Accommodation as expected but breakfast poor.

Customer review rating 2.0/5

Ian Couples - Confirmed reviews ALL

The only issue was the breakfast. We had travelled over 700 miles on the previous day so had a lie-in. We arrived for breakfast at 9:30 and there was almost nothing to eat. No fruit, yoghurts, cereals, bread or pastries. There was one person working on breakfast and she was not coping at all. Eventually and in dribs and drabs, some more food did arrive but in such a way as to prevent my wife and I actually eating our meals at the same time. We reported our dissatisfaction to the receptionist but she just said that the person doing the breakfast was new and needed time to learn the job. This raises the obvious question of adequate staff training.

Dear IAN T., Thank you for taking the time to tell us about your experience at the ibis Chambéry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlaine Lagrange Adjointe de Direction

Ras

Customer review rating 4.0/5

Pijams Business - Confirmed reviews ALL

Satifaisante

Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Chambéry. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Cordialement, La réception.

Good location.

Customer review rating 4.5/5

Susan Friends - Confirmed reviews ALL

Rooms have definitely been upgraded since my last visit

Newly decorated room.

Customer review rating 4.0/5

Tony B. Couples - Confirmed reviews ALL

The room had been recently redecorated and was clean and fresh. The corridors are in the process of being decorated too. Friendly and efficient as usual. Well situated as an overnight stop for us and plenty of shops and restaurants close by.

Dear ANTHONY B., We very much appreciate your comments regarding your stay at the ibis Chambéry. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, The reception.

OK overnight stay.

Customer review rating 2.5/5

John H. Couples - Confirmed reviews ALL

Never again unfortunately.. Strange roof design looked like there had been a leak. Disabled shower wet entire floor which was then very slippy. And basically room with extra single bed that could be curtained off made it feel like an hospital ward.

Dear JOHN H., Thank you for taking the time to tell us about your experience at the ibis Chambéry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The reception

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Other web-users rate our hotel

  • 308 reviews 9.1/10 Location
  • 619 reviews 5.5/10 Room
  • 441 reviews 8.5/10 Service
  • 26 reviews 4/10 WiFi
  • 313 reviews 8/10 Breakfast
  • 242 reviews 4.5/10 Cleanliness
  • 102 reviews 4.3/10 Vibe
  • 83 reviews 4.2/10 Amenities

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