ibis Grenoble Centre Bastille Hotel 3 stars

Although the hotel was very well located, it needs renovation, there are damages all over. In the room there was a lot of dust in the room and the bathroom was not very cleaned.

The staff is very kind and service-minded. The breakfast room had full attention from the employees and fresh and delicious food was delivered all the time. Unfortunately another guest didn’t respect restrictions for smokers, and the whole 2nd floor was ‘infected’, but the staff did their best to solve it.

Excellente

Will come again

It is not the first time we are staying in a hotel from this group, but this stay was really disappointing. The booking was made for breakfast included, but when we arrived we were told it is not included. Luckily enough, the guy from the reception realised that it wasn't our fault, as we could prove it, and he added it to enable us to have breakfast. Not that it would help much, as the choices from breakfast were few and the same. The room was extremely dusty, you could clearly see a thick layer of dust under the bed. This didn't help at all with my allergy, it only made it worse. And on such a small room of about 4 x 5 metres, the least you could expect was a proper vacuum before a check in. The beds and the mattresses were constantly moving and we had to readjust them during our stay. All in all, we have chosen Ibis because the other stays in Ibis were quite pleasant, but this time you failed to provide similar quality of your services.

The staff is very helpful and the breakfast offers a great selection of items. The access from the garage is narrow and not very inviting. The breakfast room needs some improvements. The beds are comfortable.

Very Good

Hotel is really in old condition. It must be renewed immediately. Rooms are too small and breakfast is very limited. This experienced has effected negatively my opinions about IBIS. Location and stuff were great. Thank you.

My room was very old and small. The entry of the hotel is very complicated. You need to take two different lifts.

I have an enjoyable stay in Ibis, the staffs are friendly and always attend to my enquires attentively

The hotel is quite good. I stayed 3 nights in the room. The room was good but the bathroom had a bad smell (maybe because of the shower curtain). The breakfast was ok and the check-in and check-out are quite easy

The air unit in my room wasn't working so the air in my room (300) was very stagnant and moist. I would have opened the window but it was raining the whole time. Also the first day my room was serviced and they removed my used towels, but did not replace them with new towels. The next day I left my room and put the sign on the door to service the room. When I got back that evening, the sign was changed to DND, and my room was not serviced.

rooms are well maintained and clean Window is small size of the room is small

Met our needs for a one night stop over off motorways.

We stayed 5 nights. The room was small but the room and bathroom clean and the bed comfortable. Breakfast was 'continental' of course but entirely adequate. It's a good choice on a budget and located on the main Tram lines and close to the main shopping and restaurants.