ibis Metz Centre Cathédrale Hotel 3 stars

I was negatively surprised with the low clean level at Ibis Metz Catedral. I am a loyal Ibis customer and I already spend multiple nights in several Ibis around the world and this hotel was by far the most dirty I've been. Bathroom at the room was quite old and I felt bit disgusting. But the worse was the kitchen at the breakfast. No replacement of food, floor dirty, table dirty and even forks and spoons that were supposed to be clean for use were dirty. It was indeed the worst experience I've had at Ibis so far.

location is perfect: very close to the center (cathedral)

Great stay in a fab location. Just a short stroll from the centre and the main attractions. The staff were friendly and welcoming and the breakfast was great!

Very old outdated and not so clean. We arrived and there was water leaking from ceiling. Stained carpets and smelly hallways. The water smelled of sulfur and everything felt unclean. Location was great

The spot where the hotel is it’s amazing. Right on the river and 10 min walk to old town but The hotel is very very old. At our arrival they had water damage at the lobby with the firemen at work. Water was leaking everywhere. The hallway carpet was all stained And the smell was nasty. There was a sulfuric smell in the water. The room is very old and seems unclean. Specially the bathroom with the old moldy linoleum. Other than that we only spent time sleeping we couldn’t stay and relax in the room at all.

Friendly personnel, but no good at keeping promise; reserved parking for car, but this was not registered at all. Breakfast buffet was OK but on first day (around 9:45 h) the buffet was nearly empty with no replenishment. Beds are rather small but of good quality.

This is a fairly typical Ibis hotel with rooms which are basic but comfortable. Our room was clean and in good condition. The hotel has a very nice breakfast area overlooking the river with a pleasant outdoor terrace for good weather. The breakfast is very good with a wide range of options to suit everyone. .Parking is a bit difficult if you don't pay extra for the hotel's off site garage. The hotel is extremely good value for its excellent location which is a quiet and pleasant spot just a few minutes' walk across the river from the old town and all its attractions.

The hotel is located in central Metz which is very convenient for bars and restaurants. The interior is clean and comfortable. The only slight issue is that parking can be a problem as there is very little onsite parking available. Very good value.

Very good as usual, I've stayed there several times before. The only problem is that the single person running the breakfast bar can't cope when a coach party turns up for breakfast at the same time. I suggest when a coach party is booked you employ some extra staff. I've mentioned this before.

No complaints at all from me about I is Metz

Although the renovation is not fully completed yet, the friendly staff tried its best. Lobby and the small twin-bed room are renovated, while the bathroom offers your a retrospective of a couple of decades ago. The best is the location, which is only a km away from pulsing Metz City.

Very enjoyable, nice easy walk to town

We arrived after an 800km journey at 10pm on Saturday night. The room smelled very unpleasantly of tobacco smoke. We requested another but the hotel was full. As it was a night shift person on reception, he was unable to suggest any way to rectify the situation. Finally, I suggested free breakfast. He was unable to make this decision by himself. This was accepted the next morning and we had one free breakfast. We would have preferred no breakfast and a smoke-free room. The toilet pan was filthy too: it had clearly never seen bleach in months.

At arrival the first room we got was poorly, we could change to a second one but this one wasn't ok neither. The day after we tried a third room with was a little better but the rooms really need repairs! The staff was the best part of the place and made our stay pleasant.

We’ve stayed here several times, but the last time was a few years ago. Whilst the hotel is still quite good - it’s quiet and the bedrooms are clean and comfortable - it’s badly let down by the bathrooms, which are in need of refurbishment - this must be the last hotel in Europe that still uses plastic shower curtains, and the bath and toilet were stained and worn. Breakfast is still good, but there’s less choice than there used to be. There also needs to be a space reserved for ‘drop off’ parking - we had to park some distance away.